Huisartsenspoedpost De Limes

What Huisartsenspoedpost De Limes does

Huisartsenspoedpost De Limes (legally Huisartsenposten De Limes B.V.) is a Dutch after-hours primary care emergency service designated for the South Holland North region. It operates three physical locations — Alphen aan den Rijn, Voorhout, and Leiderdorp — providing urgent out-of-hours general practitioner (GP) care during evenings, nights, weekends, and national holidays when regular GP practices are closed. The post functions as the regional monopoly provider of out-of-hours primary care under Dutch Healthcare Authority (NZa) regulation, affiliated with more than 100 GP practices whose patients it serves.

The core service is telephone-based triage conducted by trained nursing staff, with escalation to GPs as needed. The technology stack includes a CE-marked text-based self-triage tool ("Moet ik naar de dokter?"), an image-based assessment pilot (Vcare Fotolink) launched in January 2023, video interpretation via KPN Teletolk for deaf patients, and integration with the national LSP health information exchange. Service is delivered through on-site consultations, home visits, and prescription requests, supported by an in-house night pharmacy that was consolidated to the Leiderdorp site in April 2022.

The business model is built on NZa-regulated tariffs: phone consultations and prescription requests are priced at €35.00, and home visits at €293.47. Revenue flows primarily through Dutch health insurers reimbursing the post under the regulated framework, with a multilingual website deployed in seven languages to broaden patient access across the catchment. The organization is led by Managing Director G.M.J. (Gos) de Vries, with a supervisory board chaired by D. Sulphur. Strategic activity in recent years has been operational and incremental — photo-triage pilot, pharmacy consolidation, Z-CERT cybersecurity partnership, and an internal urgency-coding audit — consistent with mature management of a regulated regional monopoly rather than expansion-oriented growth.

Name

Huisartsenspoedpost De Limes

Legal name

Huisartsenposten De LIMES B.V.

Website

https://huisartsenpostendelimes.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Huisartsenspoedpost De Limes is a Dutch after-hours GP emergency service operating three locations in South Holland North, providing regulated out-of-hours primary care to the regional population under a network of 100+ affiliated GP practices.

Ownership category

akta.pro rank

Product category

Urgent Out-of-Hours Primary Care

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industry

Symptom Checker & Self-Triage Platforms (HLALAJAB)

Keywords

• Urgent GP care
• After-hours primary care
• Telephone triage services
• Out-of-hours healthcare
• Emergency GP post

Headquarters

HQ city

Leiderdorp

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government-Regulated Healthcare Services: Healthcare services funded through Dutch health insurance system. Rates are set annually by NZa (Nederlandse Zorgautoriteit). Services include phone consultations, prescription requests, consultations at the post, and home visits.
2. Out-of-Pocket Payments: For uninsured patients or those with EHIC cards, payments are made directly for consultations and prescriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Huisartsenspoedpost De Limes provides out-of-hours (ANW) general-practitioner emergency care for residents of the South Holland North region in the Netherlands, operating evenings (17:00-08:00), nights, weekends, and national holidays from three GP posts in Alphen aan den Rijn, Voorhout, and Leiderdorp. All patients must first telephone a triage nurse who applies structured protocols to direct them to self-care advice, a consultation at the post, a home visit, or ambulance dispatch, with co-located service pharmacies dispensing medication and post-treatment reports sent to each patient's own GP.

Product overview

Huisartsenspoedpost De Limes operates a unified out-of-hours GP emergency care network serving the South Holland North region through three physical locations (Alphen a/d Rijn, Voorhout, Leiderdorp). The core offering is urgent primary care during evenings, nights, weekends, and national holidays when regular GP practices are closed. Service delivery combines telephone triage (conducted by trained nurses using structured protocols), in-person consultations, and home visits. Digital extensions include the CE-marked 'Moet ik naar de dokter?' self-triage tool (website + mobile apps), a multilingual health information portal, and Vcare Fotolink for remote photo-based assessment. Accessibility is supported via KPN Teletolk for deaf patients. The organization is governed by a client council and maintains quality certifications and coordinated vulnerability disclosure programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent After-Hours GP Care (ANW-Spoedzorg)

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Z-CERTcoreTechnology or IntegrationZ-CERT (Cyber Security for Healthcare) handles Coordinated Vulnerability Disclosure (CVD) reports for HP De Limes. They manage the CVD process including report handling, conditions, and hall of fame recognition for security researchers.
• LSP (Landelijk Schakelpunt / National Exchange Point)coreTechnology or IntegrationNational secure system for exchanging medical data between healthcare providers. Enables De Limes to access patient medication data and share treatment information with pharmacies, hospitals, and ambulance services.
• NZa (Nederlandse Zorgautoriteit)coreOthersDutch Healthcare Authority sets the annual rates for GP post services including consultations, home visits, and prescriptions.
• Service Pharmacies (Dienstapotheken)coreStrategic or Co-development PartnerService pharmacies near each GP post location provide medication dispensing during off-hours. Includes DagNacht-Apotheke Alphen aan den Rijn, Alrijne-Apotheke Leiderdorp, and Dienstapotheek Bollenstreek Voorhout.
• Regional Ambulance ServicescoreStrategic or Co-development PartnerClose cooperation between De Limes GP posts and ambulance services. If the GP cannot arrive in time, an ambulance is dispatched.
• SKGE (Stichting Klachten en Geschillen Eerstelijnszorg)minorOthersIndependent complaints and disputes body for primary care. Patients can escalate complaints unresolved by De Limes's complaint officer to SKGE.
• MediriskminorOthersProcesses requests for medical data in legal cases and procedures. De Limes shares patient data with Medirisk when required for handling applications or legal proceedings.
• Nivel (Nederlands Instituut voor Onderzoek van de Gezondheidszorg)minorOthersDutch Institute for Health Services Research. De Limes contributes data to Nivel's primary care registrations for national health and care utilization research.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• HAP Den Haag: Direct peer operating the after-hours GP service for The Hague region, also in South Holland province. Same designated-regional model with NZa-regulated rates; adjacent province geography and overlapping Dutch primary care funding structure make it a close peer.
• Centrale Huisartsenpost Eindhoven: Direct peer operating the after-hours GP service for the Eindhoven region. Operates the same NZa-regulated model of phone triage, consultations, and home visits through a centralized post, with comparable funding structure to De Limes.
• Huisartsenposten Amsterdam: Direct peer operating as a designated after-hours GP emergency service for the Amsterdam region in the Netherlands. Operates a similar phone-triage-plus-physical-location model funded by NZa-regulated rates, serving an urban catchment — highly comparable operating model to De Limes though on a larger scale.
• Huisartsenposten Rijnmond: Direct peer operating the after-hours GP emergency service for the greater Rotterdam area in South Holland. Same NZa-regulated funding model, phone-triage workflow, and physical-location-based service as De Limes; the most geographically adjacent peer though a different designated region within South Holland.
• Huisartsenpost West-Brabant: Direct peer providing after-hours GP care across the West-Brabant region in the Netherlands. Comparable organizational model — designated regional huisartsenpost with multiple locations, NZa-regulated pricing, and triage-driven service delivery — making it a structurally similar regional peer.
• Doktersdienst Groningen: Direct peer providing after-hours primary care in the Groningen region of the Netherlands. Operates an essentially identical service model — phone triage, GP post consultations, home visits — under NZa regulation, making it a direct regional comparable.

Emerging players

• Thuisarts.nl: Emerging player — NHG-backed national patient information platform that increasingly substitutes for low-acuity GP contacts, including after-hours self-triage. Conceptually adjacent to De Limes's digital triage front door and a structural substitute for low-complexity after-hours demand.
• MINDD B.V. (Moet ik naar de dokter?): Emerging player providing the CE-marked 'Moet ik naar de dokter?' digital self-triage tool that De Limes already refers patients to. Comparable as a digital-first triage layer increasingly replacing phone-based GP triage; potential future disruptor to the regional huisartsenpost model if scaled direct-to-consumer.

Broad incumbents

• InEen: Broad incumbent — the Dutch association representing primary care organizations including huisartsenposten. Acts as a collective voice, contracting party, and policy advocate for regional after-hours GP services like De Limes; not a service competitor but a structural peer shaping the operating environment.

Others

• ZorgkaartNederland: National Dutch healthcare review and transparency platform referenced by De Limes as a patient-feedback channel. Not a direct competitor but an ecosystem participant shaping patient acquisition and reputation dynamics for regional huisartsenposten.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/Huisartsenposten-De-LIMES-100093372894274
• LinkedInlinkedin.com/company/huisartsenpostendelimes

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Huisartsenspoedpost De Limes