What iviva does

iviva is a Singapore-based smart building and digital operations platform company founded in 2007 as part of the Eutech Group. The company's core offering is a composable integration platform with an AI-powered Digital Twin architecture that unifies building MEP systems, IoT devices, and enterprise business applications into a single operational layer, supporting open protocols including BACnet, Modbus, KNX, OPC, MQTT, and DALI alongside 300+ pre-built connectors to systems such as Google Workspace, Microsoft 365, Salesforce, Slack, Zoom, OpenAI, and Anthropic.

The product portfolio spans the full building lifecycle: iviva Smart FM delivers AI-powered facilities management with >95% accuracy automated fault detection and diagnosis, predictive maintenance, root cause analysis, and energy optimization across seven integrated modules; iviva.C2O bridges construction to operations by extracting BIM files into a verified operational Digital Twin; Lucy is an AI-driven no-code Smart Workplace Superapp; iviva AI Agents provide autonomous digital teammates; and iviva.care delivers healthcare-specific modules including Smart Pharmacy Suite, Concierge, Clipboard nursing dashboard, Capsule patient portal, and asset tracking. Deployment options include a private cloud managed service and fully on-premises/air-gapped installations, both sold under a subscription model with zero upfront capex and supported by performance-based managed services.

iviva generates revenue through recurring SaaS subscriptions (cloud and on-premises deployments), performance-based managed services, and outcomes-tied commercial models. The go-to-market is enterprise field sales targeting property owners, developers, and facility managers via direct outreach and 'Request a Demo' CTAs, supplemented by a System Integrator Partner Program that drives indirect channel deployment. Named customers include International Towers Sydney (1M+ data points), Dubai Festival City (20 buildings), One Bangkok (3.5M sqm, 12 buildings, 750,000 sensors), multiple Singapore healthcare institutions, and a Saudi Arabian tourism hub. The company operates from Singapore headquarters with offices in Chennai, Bangalore, Colombo, Dubai, Kuala Lumpur, and Richmond (Melbourne), collectively managing 300M+ square feet across 10 precincts and cities on 4 continents.

Name

iviva

Legal name

iviva

Website

https://iviva.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

iviva is a Singapore-based, Eutech Group-owned smart building platform founded in 2007 that connects building MEP systems, IoT, and business applications into an AI-powered Digital Twin, serving property owners, developers, facility managers, system integrators, and healthcare operators across APAC and the Middle East.

Ownership category

akta.pro rank

Product category

Smart Building Integration Software

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH)

akta.pro secondary industries

AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• Smart building platform
• Facilities management software
• Building integration platform
• Digital twin technology
• Predictive maintenance software

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Platform Subscription: SaaS platform delivered as private cloud managed service with continuous updates and feature deployment. Identical platform capability as on-premises deployment.
2. On-Premises Deployment: Fully on-premises deployment option for facilities with strict security requirements, remote locations, or organizations building iviva into their core software stack.
3. Managed Services: Performance-based managed services with outcomes-tied commercial model. Includes remote knowledge support and/or on-site field engineers to ensure FM teams extract intended benefits.
4. Zero Upfront CAPEX: No upfront capital expenditure required - platform deployed with operating expense model, reducing barrier to adoption for property owners.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

iviva sells a Composable Integration Platform that connects existing building MEP systems, IoT devices, and business applications into a single AI-powered Digital Twin layer, without rip-and-replace. The platform enables real-time monitoring, automated fault detection and diagnosis (>95% accuracy), predictive maintenance, root cause analysis, energy optimisation, ESG reporting, and digital commissioning across commercial real estate, mixed-use precincts, sports facilities, and healthcare environments. It is offered as both a private cloud managed service and a fully on-premises deployment.

Product overview

iviva is a modular smart building and digital operations platform built around a Composable Integration Platform as its core engine. The platform integrates building MEP systems, IT/OT systems, and business applications into a unified Digital Twin layer. Key products include: iviva Smart FM (seven-module AI-powered facilities management covering monitoring, fault detection, predictive maintenance, comfort RCA, and optimisation); iviva.C2O (Commission to Operate — digital commissioning from BIM to live operations); iviva.care (healthcare vertical spanning Smart Pharmacy Suite, Concierge, Clipboard nursing dashboard, and Capsule patient portal); Lucy Smart Workplace Superapp (AI-driven no-code workplace app with booking, wayfinding, and ChatGPT integration); iviva.facility (affordable FM solution); iviva Dx (no-code application builder); Smart BIM (BIM-to-operations Digital Twin bridge); iviva AI Agents (autonomous digital teammates); iviva Fxelle (tenant experience platform); Sustainable Building Solutions (energy and carbon management); and Spaceworx (marketplace). Deployment options include private cloud managed service and fully on-premises/air-gapped. The platform is ISO 27001 certified.

Differentiator

Problem solved

Functional benefit

Brands

• Lucy: AI-driven no-code platform for smart buildings, facilities management, IoT, and business processes integration.
• iviva.care
• iviva.C2O
• iviva.Fxelle
• Spaceworx

Products and services

• iviva Composable Integration Platform The foundational integration platform that connects building MEP systems, IT/OT systems, and business applications into a unified operational layer with a real-time Digital Twin. Supports BACnet, Modbus, KNX, OPC, MQTT, and 300+ pre-built connectors, enabling cross-system automation and portfolio-level standardisation without custom coding.
• iviva Smart FM AI-powered Facilities Management module covering seven integrated sub-modules: IoT Monitoring, Alarms & Trends, Fault Detection & Diagnosis (AFDD), Predictive Maintenance, Space Comfort & Root Cause Analysis, Building Optimisation, and Smart BIM. Moves operations from reactive to predictive, reducing costs and energy waste.
• iviva.C2O (Commission to Operate) Digital Commissioning Management System (DCMS) that replaces manual commissioning with a fully digital, 100% automated process. Validates every MEP system upon connection, creates an operational Digital Twin from BIM files, and enables seamless digital handover into live operations.
• iviva AI Agents Purpose-built digital teammates for commercial real estate that ingest data from documents, spreadsheets, meters, and dashboards, understand business rules, and take intelligent action across systems to flag issues, automate tasks, and surface insights 24/7.
• Lucy Smart Workplace Superapp AI-driven, no-code platform that brings together Smart Buildings, Facilities Management, IoT, and Business Processes into a single tool. Features include Desk Booking, Room Booking, Visitor Management, Wayfinding, F&B Ordering, Carbon Footprint Calculator, Expense Tracking, Surveys & Complaints, QR Code Access Control, Emergency Evacuations, and a ChatGPT-powered AI assistant.
• Composable Integration Platform (Lucy for SIs) Toolkit for System Integrators to implement systems and deliver higher-value integrations. Features pre-built connectors, cloud-based managed service for on-premise to cloud bridging, low-code interface, reusable templates, and branded client experience delivery.
• iviva.facility An affordable, field-proven Facility Management solution that streamlines maintenance processes and improves employee productivity by automating manual tasks and business process workflows. Reduces equipment downtime, tracks faults, optimises return on assets, and enhances occupant satisfaction.
• iviva Dx A no-code application builder that empowers users to create customised workplace applications, system processes, workflows, and automations in a user-friendly environment. Includes dynamic dashboards and real-time visualisation of workflows and data.
• Smart BIM Module that bridges construction and live operations by connecting BIM directly to iviva's Digital Twin, creating a common data environment and single source of spatial and systems truth. Equipment, locations, sensor readings, fault status, and work orders are navigable through the BIM interface.
• iviva.care Healthcare Platform AI-powered healthcare solution spanning clinical and operational workflows across hospitals and care networks. Includes Smart Pharmacy Suite, Smart Emergency Department, Smart Aged Care, and integrated smart clinical solutions built on 30+ years of clinical intelligence.
• iviva Fxelle All-in-one property management and tenant experience platform offering tenant services, concierge support, vendor management, streamlined property operations, lost-and-found tracking, dynamic team formation, and real-time analytics.
• Smart Workplace Tenant experience and workplace operations product offering Indoor Wayfinding, Internal Air Quality Monitoring, Smart Cleaning, Smart Lighting, Seat and Desk Booking, and Visitor Management and Access Control.
• Sustainable Building Solutions Sustainability-centric product suite covering Heating & Cooling optimisation, Shading Devices, Energy Efficient LED Lighting, Occupancy Based HVAC & Lighting Control, Equipment Fault Detection & Diagnosis, and Solar Photovoltaic Panel integration for carbon emission reduction.
• iviva.care Smart Pharmacy Suite Fully integrated, end-to-end pharmacy management platform covering Pharmacy Order and Inventory, Pharmacy Management System (PMS), and iviva Vial Compounding System. Trusted for 28 years at Changi General Hospital, scaling from 500 to 3,000+ prescriptions per day.
• iviva Concierge AI-powered patient engagement and operational orchestration platform for hospitals that digitises and connects every touchpoint of the patient journey from appointment booking and registration to billing, queues, and feedback, reducing wait times and delivering a frictionless patient-first experience.
• iviva Clipboard (Smart Nursing Dashboard) Smart, modular nursing dashboard that centralises patient care, tasks, alerts, and resources into a single real-time view at the bedside. Accessible on web and mobile, integrating patient monitoring, nurse call systems, IoT devices, asset tracking, maintenance workflows, and secure in-hospital communication.
• iviva Capsule (Patient Portal) Smart patient portal giving patients and families real-time visibility and control over their healthcare journey with access to medical records, medications, meals, services, appointments, billing, and two-way communication across inpatient, outpatient, and remote care environments.
• Asset Tracking & Management Real-time location tracking, smart maintenance monitoring, and actionable usage analytics for hospital assets including iviva Tag (mobile medical device tracking) and iviva Scout (wheelchair tracking), reducing operational costs and improving resource utilisation.
• Spaceworx Marketplace Marketplace platform for creating smart and sustainable workplace, building, and city solutions using pre-built components, delivered 5 times faster than traditional methods at 20-30% lower cost. Hosts iviva's Lucy marketplace.

Quantifiable outcome

• 25% reduction in operating expenses through smarter maintenance planning, energy optimization, and resource allocation
• +7 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability10 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Eutech GroupcoreOthersParent company of iviva. Eutech Group is headquartered in Singapore. iviva is part of the Eutech Group and benefits from group resources and capabilities across smart building and healthcare technology.
• SpaceworxcoreTechnology or IntegrationSimplifies creation of smart and sustainable workplace, building and city solutions through pre-built components. Spaceworx offers products and services via pre-built components, delivering them 5 times faster than traditional methods at 20-30% lower cost. Spaceworx hosts iviva's Lucy marketplace.
• Dell TechnologiesflagshipStrategic or Co-development PartnerJoint whitepaper on Digital Twins for Critical Infrastructure with Intel. Dell Technologies and Intel joint publication explores technology foundation for scalable Digital Twin solutions across critical infrastructure including airports, campuses, and smart buildings.
• IntelflagshipStrategic or Co-development PartnerJoint whitepaper on Digital Twins for Critical Infrastructure with Dell Technologies. Partnership showcases how iviva's AI-powered Smart Building Platform combines Command & Control with Digital Twin capabilities.
• SSI (Smart Systems Integration)coreStrategic or Co-development Partneriviva's sister company featured in Dell Technologies and Intel whitepaper as real-world implementation partner showcasing AI-powered Smart Building Platform deployment.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Johnson Controls: Johnson Controls' OpenBlue platform and Metasys BMS overlap directly with iviva's Smart FM and Composable Integration Platform. Both compete for the same property owner, developer, and facility manager buyer personas, with JCI leveraging a much larger services and hardware footprint.
• Honeywell: Honeywell's Building Technologies division (Forge, Niagara Framework, BMS) competes directly with iviva across commercial real estate, data centers, airports, and healthcare. Both target large property owners and facility managers seeking integrated building management and digital twin capabilities, though Honeywell brings a much larger global installed base and bundled hardware.
• Schneider Electric: Schneider Electric's EcoStruxure Building Operation (EBO) is a direct competitor in IBMS and energy optimization for commercial real estate. Both target sustainability/ESG outcomes, digital twin functionality, and integration of building protocols with enterprise systems, with Schneider adding a strong energy and power-management portfolio.
• KMC Controls: KMC Controls offers Niagara-based building automation and integration tools targeting mid-market and enterprise facilities. Its focus on open-protocol integration and partner-driven deployment mirrors iviva's SI-led model, though iviva layers on AI-driven fault detection and predictive maintenance.
• Siemens: Siemens Smart Infrastructure (Desigo CC, Building X) is a direct peer in IBMS and digital twin-enabled facility management. Both serve enterprise real estate and critical infrastructure customers; Siemens pairs iviva-like software with a deep global sales organization and broader industrial automation portfolio.
• ABB: ABB Ability smart building and building automation solutions compete directly with iviva in commercial real estate, data centers, and industrial facilities. Both integrate MEP and IoT data into operational platforms; ABB competes with a broader electrification and motion portfolio.

Emerging players

• Facilio: Facilio is a cloud-based facility operations platform combining BMS integration, fault detection, and sustainability reporting. It competes with iviva's Smart FM layer in commercial real estate, particularly for portfolio-level ESG and energy management, though at a smaller scale than iviva's mega-deployments.
• 75F: 75F is a venture-backed IoT building automation provider focused on HVAC, lighting, and air-quality optimization using wireless sensors and cloud analytics. It overlaps with iviva in AI-driven building optimization and ESG outcomes but targets light-commercial and mid-market customers rather than mega-projects.

Broad incumbents

• Cisco: Cisco (DNA Spaces / Cisco Spaces, smart workplace networking) is a broad incumbent overlapping with iviva's smart workplace and tenant experience category. Cisco brings enterprise-grade networking, security, and IT integration, but does not specialize in the MEP/BMS integration depth that iviva provides.
• IBM: IBM's TRIRIGA and Maximo APM portfolios compete with iviva's facility management, asset tracking, and predictive maintenance capabilities at enterprise scale. IBM is a broad incumbent spanning IT and OT, rather than a building-management specialist, and overlaps primarily on the FM and asset analytics layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/iviva-eutech

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iviva