AspireHope NY

What AspireHope NY does

AspireHope NY Inc. is a private non-profit organization founded in 1989 and headquartered at 25 W Steuben St, Bath, New York, that delivers peer-run, youth-driven family support and rehabilitative mental health services across approximately 11 counties in western and central New York. The organization is governed by a board with more than 50% peer (lived-experience) representation and staffed entirely by peers, including Family Peer Advocates, Youth Peer Advocates, and administrative leadership. Its service portfolio comprises 11 distinct programs organized around three populations — families, youth (typically ages 13–21), and adults — and includes Medicaid-funded CFTSS and HCBS waiver services, OPWDD-designated recreation and HCBS programs, county-funded Family Support Services, the Southern Tier Transformation Program (STTP), the Elmira Psychiatric Family Advisor, and a Community Residence Peer Advocate role. The organization operates 65 staff serving a cumulative membership of 13,224 individuals.

Revenue is generated through three primary streams: Medicaid-reimbursable rehabilitative services for eligible children and adults, New York State Office for People With Developmental Disabilities (OPWDD) waiver funding, and county government contracts for non-Medicaid-eligible caregivers. All services are provided at no cost to participants. Go-to-market is referral-driven, with formal LPHA-mediated pathways for Medicaid services and self-referral routes for county and STTP programs, supported by organic social media presence on Facebook and partnerships with schools, healthcare providers, and community organizations. The organization holds Chapter status with the Federation of Families for Children's Mental Health and membership in Families Together in NYS, and maintains HIPAA and Medicaid compliance programs. No proprietary technology platform, mobile app, or AI/ML capabilities are disclosed.

Name

AspireHope NY

Legal name

AspireHope NY Inc.

Website

https://aspirehope.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

AspireHope NY is a peer-run, non-profit family support organization founded in 1989 that delivers Medicaid-funded and county-funded peer support, HCBS, CFTSS, and OPWDD services to families, youth, and adults across 11 New York counties, with 65 staff serving 13,000+ members.

Ownership category

akta.pro rank

Headquarters

HQ city

Bath

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicaid-funded Services: Rehabilitative services funded through Medicaid for children and youth under 21 who are Medicaid eligible and meet medical necessity criteria. Services include CFTSS (Children and Family Treatment and Support Services) and HCBS (Home and Community Based Services) waivers.
2. County-funded Family Support Services: Non-Medicaid eligible caregivers can receive services through county-based Family Support Services in specified New York counties.
3. OPWDD-funded Services: Services for individuals with developmental disabilities funded through Office for People With Developmental Disabilities (OPWDD) programs including recreation and HCBS waiver services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

AspireHope NY delivers independent peer support and rehabilitative services to individuals and families across 11 New York State counties. Its services include Children & Family Treatment and Support Services (CFTSS), Home and Community Based Services (HCBS) for children and adults, County Family Support Services, the Southern Tier Transformation Program (STTP), OPWDD programs, and specialized supports for youth, adults, and caregivers. All services are provided at no cost to eligible participants and delivered in home and community settings by credentialed Family Peer Advocates and Youth Peer Advocates with lived experience.

Product overview

AspireHope NY is a Peer Run, Youth-Driven independent Family Support organization offering a comprehensive suite of peer support services organized around three population segments: Families, Youth (typically ages 13-21), and Adults. The core service programs include CFTSS (Children & Family Treatment and Support Services), Children's HCBS (Home and Community Based Services), County Family Support Services, STTP (Southern Tier Transformation Program), Adult HCBS, and various specialized programs including OPWDD services and Elmira Psychiatric Family Advisor. Services are provided by trained Family Peer Advocates and Youth Peer Advocates with credentialing and background clearances, delivered in home and community settings. The organization serves 11 counties across New York State with 65 staff members serving over 13,000 members.

Differentiator

Problem solved

Functional benefit

Products and services

• County Family Support Services (FSS) Non-Medicaid rehabilitative services for caregivers of children under age 21, including advocacy, support groups with childcare, information and linkages to services, and recreational and educational events.
• Children & Family Treatment and Support Services (CFTSS) Medicaid-eligible rehabilitative services for children/youth under 21, providing Family Peer Support and Youth Peer Support including outreach, engagement, self-advocacy training, and community connections.
• Children's Home and Community Based Services (HCBS) Medicaid waiver services for children requiring extra care to avoid hospitalization or long-term facility placement, including caregiver/family support, respite, supported employment, and community self-advocacy training.
• Community Residence Peer Advocate Peer support services for families of children in community residence facilities and those transitioning back to the community.
• OPWDD Recreation

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Federation of Families for Children's Mental HealthcoreStrategic or Co-development PartnerAspireHope NY is a Chapter of the Federation of Families for Children's Mental Health, providing national-level affiliation and support for peer-run family support organizations.
• Families Together in NYScoreStrategic or Co-development PartnerMember organization of Families Together in NYS, a statewide family-run organization providing advocacy and support for families of children with emotional, behavioral, and mental health challenges.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Liberty Resources: New York-based peer-operated nonprofit providing peer support, HCBS, mental health, and family services. Directly comparable peer-run model serving Medicaid populations in multiple NY counties.
• National Federation of Families for Children's Mental Health (NFFCMH): National chapter network of which AspireHope NY is a Chapter. Provides comparable family peer support, advocacy, and policy work for families of children with mental health needs at a national level, sharing AspireHope NY's peer-governed model.
• Families Together in NYS: Statewide family-run organization of which AspireHope NY is a member; provides advocacy, training, and family peer support across New York. Directly comparable as a family-run nonprofit delivering peer advocacy and support services to families of children with mental health challenges.
• NAMI New York State: Statewide affiliate of the National Alliance on Mental Illness, providing peer-led support groups, family education, and advocacy. Comparable peer-driven family and youth mental health support model in New York.
• Coordinated Care Services Inc. (CCSI): New York-based nonprofit that delivers HCBS, behavioral health, and peer support services across multiple counties; comparable peer-support and Medicaid waiver service model serving similar youth and family populations.
• AccessCNY: Central New York nonprofit providing OPWDD, HCBS, and family support services to individuals with developmental disabilities. Comparable OPWDD waiver and HCBS service delivery model to AspireHope NY's adult and child HCBS programs.

Broad incumbents

• Mental Health Association of New York City (MHA-NYC): Large New York nonprofit providing peer support, mental health education, and advocacy. Comparable peer support service offering, though geographically focused on NYC versus AspireHope NY's rural Southern Tier footprint.
• Hillside Family of Agencies: Large New York-based nonprofit providing youth and family services including mental health, child welfare, and HCBS. Comparable in serving Medicaid-eligible youth and families in New York, though operating at much greater scale and breadth than AspireHope NY.
• Northern Rivers Family of Services: New York-based human services agency serving children, youth, and families with mental health, behavioral, and developmental services. Comparable in Medicaid-funded family and youth service delivery across multiple NY regions.

Regional players

• Chautauqua County Department of Mental Hygiene: Western New York county mental hygiene provider delivering peer and family support, HCBS, and case management in adjacent counties. Comparable regional peer-support and HCBS delivery model for Medicaid-eligible populations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/aspirehope
• Xx.com/aspirehopeny

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AspireHope NY