Tommy Booking Support

What Tommy Booking Support does

Tommy Booking Support (legal entity: Texpro B.V.) is a Dutch SaaS vendor that builds reservation and property management software for the recreation industry. The company is headquartered in Veenendaal, Netherlands, and claims more than 35 years of domain experience serving over 1,300 recreation businesses across the Netherlands, Belgium, Luxembourg, France, and other countries. Its core product is TOMM., a next-generation reservation platform launched in April 2024 as the successor to Tommy 2.0, covering online search-and-book widgets, a planning board (planbord), dynamic pricing and yield management, channel manager integration via Qenner (Booking.com, Bungalowspecials, Belvilla, Roompot), email automation, owner and guest portals (Mijn Omgeving), payment processing via Pay.nl, financial/bookkeeping modules with exports to Afas, Snelstart, and Twinfield, and 9-language support. The platform is built on a Phalcon 4 PHP stack with MySQL/MariaDB, Docker, and Bamboo CI/CD, and integrates with a broad ecosystem of access control (CAT, ST&D, Seijsener, Parkingware, Hcontrol), energy management (Van Hees, SmartStay, Coole Controls, ICY), facility management (Keyplan), and BI (Qlik Sense, Power BI) providers.

The company operates a modular subscription pricing model. The base TOMM. package starts at €95/month billed annually, with optional add-on modules priced monthly (Tour Operator €55, Dynamic Pricing €100, Qlik Sense reporting €75, Owner Management €75, AI Chat/Autoreply €99–€278.25, WhatsApp Connection €89–€129, External API €60, Energy Management €40, Cash Desk €35, iCal €10, etc.). An 'All-in-One' website and marketing service is delivered via partner Prosuco. Go-to-market is sales-led through three named account managers (Geert Dijkstra, Christiaan Slager, Cees-Jan Klinge) handling inbound demo requests and outbound prospecting, supported by a Prosuco referral partnership. 2024 product additions include AI Chat/Autoreply modules (generative AI customer communication) and Dynamic Pricing & Yield Management. The company is privately held with no disclosed external funding.

Name

Tommy Booking Support

Legal name

Texpro B.V.

Website

https://tommybookingsupport.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Tommy Booking Support (Texpro B.V.) is a Dutch SaaS company that provides TOMM., a modular reservation and property management platform for campgrounds, vacation parks, group accommodations, and camper parks, serving 1,300+ recreation businesses across the Netherlands, Belgium, Luxembourg, and France on a subscription model from €95/month.

Ownership category

akta.pro rank

Product category

Recreation Reservation and Booking Software

NAICS

Other Travel Arrangement and Reservation Services (56159), All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Hotel & Accommodation Booking Platforms (THALAFAB)

akta.pro secondary industry

Tour/Activities/Attractions Reservation Systems (THALADAG)

Keywords

• Reservation software
• Booking management system
• Channel management
• Property management software
• Dynamic pricing

Headquarters

HQ city

Veenendaal

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Base Software: Monthly SaaS subscription starting at €95 per month for base software package covering accommodation types (permanent/seasonal places, camping pitches, moorings, rental accommodations, accommodation management, group accommodation beds). Includes online payment processing, basic course in Veenendaal, and annual billing.
2. Add-on Modules and Integrations: Additional monthly fees for optional modules: tour operator module (€55), iCal calendars (€10), cash desk (€35), owner accommodation management (€75+€40+€35), extensive management reporting via Qlik Sense (€75), dynamic pricing/yield management (€100), access control integrations (€40-€70), facility management integration (€40), SmartLock integration (€45), external API (€60), WhatsApp connections (€89-€129). AI Chat/Autoreply modules (€99-€278/month) with one-time setup fees.
3. All-in-One Service (Website & Marketing): Full-service offering through partner Prosuco including website development/maintenance and marketing services. Price on request.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Tommy Booking Support provides TOMM, a modular SaaS reservation and booking management platform for recreation businesses including campings, holiday parks, group accommodations, and camper parks. The platform includes online search & book widgets, a planning board, dynamic pricing, payment processing, accounting, channel manager integration, and guest/owner portals. It is sold on a base subscription (from €95/month) with optional add-on modules for AI chat, energy management, access control, and reporting.

Product overview

Tommy Booking Support offers TOMM, a modular reservation and booking management platform for recreation businesses (campings, holiday parks, group accommodations, camper parks, boat moorings). The core TOMM platform (starting at €95/month) provides the central reservation system with online search & book widgets, planning board, payment processing, dynamic pricing, accounting, and guest/owner portals. It is extended through a portfolio of optional add-on modules including AI Chat and AI Autoreply (generative AI-powered customer communication automation), a Channel Manager via Qenner (multi-platform distribution), Dynamic Pricing and Yield Management, extensive management reporting via Qlik Sense, WhatsApp Connection, cash desk, tour operator integration, owner accommodation management, iCal calendar feeds, and external API access. TOMM also integrates with a range of third-party systems for access control (CAT, ST&D, Seijsener, Parkingware, Hcontrol), energy management (Van Hees, SmartStay, Coole Controls, ICY), facility management (Keyplan), and payment processing (Pay.nl). The platform serves over 1,300 recreation companies and is available in Dutch, English, German, French, Italian, Spanish, Swedish, Portuguese, and Norwegian.

Differentiator

Problem solved

Functional benefit

Brands

• TOMM. Next generation reservation software for the recreation industry, succeeding Tommy 2.0. Features include dynamic pricing, online booking widgets, planboard, payment management, channel manager (Qenner), energy calculations, and more.

Products and services

• TOMM (Next Generation Reservation Software) Core next-generation reservation software platform for recreation businesses (campings, vakantieparken, group accommodations, camper parks). Provides complete booking management including online search and book functionality, dynamic pricing, planning board, accounting, payment processing, access control integration, and guest/owner portals. Base subscription from €95/month.
• AI Chat (AI Chatbot) AI-powered chatbot module providing automated text-based responses to customer inquiries via chat interface. Available in Pro (€99/month) and Premium (€159/month) tiers with one-time setup fee of €395.
• AI Autoreply (AI Email Automation) AI-powered automated email reply module for handling customer email communications. Available in Pro (€99/month) and Premium (€159/month) tiers with one-time setup fee of €395.
• AI Combi (Chat + Autoreply Bundle) Bundled package combining AI Chat and AI Autoreply modules at a discounted combined rate. AI Combi Pro at €173.25/month and AI Combi Premium at €278.25/month.
• Dynamic Pricing and Yield Management Automated pricing optimization module that adjusts prices based on occupancy rate and days to arrival after one-time configuration of dynamic pricing tables. Aims to achieve optimal occupancy and maximum revenue. €100/month.
• Channel Manager (Qenner) Channel management integration via Qenner enabling rental properties to be offered across multiple booking platforms (Booking.com, Bungalowspecials.nl, Belvilla, Roompot) with synchronized availability and pricing. €55/month as Tour Operator Module.
• Cash Desk Module Point-of-sale module integrated with the reservation system for creating cash register articles and processing payments. Touchscreen, card terminal, receipt printer, and cash drawer available as hardware options. €35/month.
• Extensive Management Reporting (Qlik Sense) Advanced analytics and reporting module via Qlik Sense integration, providing comprehensive dashboards and statistics on revenue, occupancy, and bookings across accommodations. €75/month.
• Owner Accommodation Module Module for managing vacation home ownership including owner billing, settlement, and annual/periodic fee invoicing. €75/month. Includes Mijn Omgeving owner portal (€40/month) and guest portal (€35/month) as separate add-ons.
• WhatsApp Connection Automated customer contact via WhatsApp. Two tiers: WhatsApp Connection Basis at €89/month and WhatsApp Connection Extended at €129/month including broadcasting option. Meta per-message costs charged separately.
• External API Integration External API integration module enabling direct connections to third-party software such as access control and Recreatheek. Booking changes are automatically forwarded to connected software in real time. €60/month.
• All-in-One Service (Website & Marketing) Full-service offering delivered through partner Prosuco including website development/maintenance and marketing services. Combines Tommy's reservation software with a turnkey website and marketing solution. Price on request.

Quantifiable outcome

• Vakantiepark Molenwaard achieved a flying start upon opening in 2021 with Tommy Booking and Prosuco, becoming the highest-rated vacation park in the Netherlands.
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability3 records

Feature11 records

Partnerships

Five partnerships are on record, tiered core.

• ProsucocoreGTM or Marketing PartnerMarketing specialist in recreation providing full-service website development and marketing. Acts as a co-marketing partner offering an 'All-in-One' solution alongside Tommy. Bidirectional referral relationship: Prosuco recommends Tommy to its recreation business clients, and Tommy refers customers needing website/marketing to Prosuco.
• Pay.nlcoreTechnology or IntegrationPayment processor providing secure online payment infrastructure. Supports iDEAL, Bancontact, credit card, Google Pay, Apple Pay, and VVV Gift Cards. Long-standing partnership guaranteeing reliable and secure online payment processing for Tommy's customers.
• QennercoreTechnology or IntegrationChannel manager enabling Tommy's customers to offer rental properties on Booking.com, Bungalowspecials.nl, Belvilla, Roompot and other OTAs. Qenner synchronizes availability and pricing in real-time. TOMM. supports maximum available location limits per sales channel.
• CAT Control SystemscoreTechnology or IntegrationAccess control system provider. CAT Access integrates with Tommy for automatic barrier opening when booking data and license plate numbers are entered. Also provides SmartLock integration for vacation home door opening via PIN code sent in reservation confirmation.
• Qlik SensecoreTechnology or IntegrationBusiness intelligence platform processing Tommy's data into clear management dashboards showing bookings, occupancy, and revenue. Provides extended and detailed statistics beyond Tommy's standard reporting.

Scale indicators4 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• RMS Cloud: RMS Cloud provides reservation and property management software for the hospitality industry with particular strength in caravan parks, campgrounds, and holiday parks — directly overlapping Tommy's core vertical with a more globally scaled platform.
• Recranet Booking: Recranet offers a cloud-based booking and property management system for campgrounds, holiday parks, and resorts across Scandinavia and Europe. Like Tommy, it focuses exclusively on outdoor hospitality with online booking, channel management, and guest communication tools.
• Booking Experts: Booking Experts is a Dutch SaaS platform providing reservation, channel management, and website solutions specifically for vacation parks, campgrounds, and holiday resorts — directly comparable to Tommy's TOMM platform in Benelux with overlapping customer base and similar feature set.
• Newbook (Campspace owner): Newbook is a property management and reservation system specializing in campgrounds, caravan parks, and RV resorts — often cited as the dominant campground PMS in Australia/New Zealand with growing global footprint; competes head-to-head with Tommy for outdoor hospitality operators.

Broad incumbents

• Mews: Mews is a modern cloud-native PMS and hospitality operations platform serving hotels, hostels, and alternative accommodations globally. It competes for the same European mid-market operator that Tommy targets, with significantly more capital and brand visibility.
• Cloudbeds: Cloudbeds is a global hospitality management suite (PMS, booking engine, channel manager) serving hotels, hostels, B&Bs, and vacation rentals. While broader than Tommy's outdoor-recreation niche, it competes for the same mid-market operator and overlaps in functionality (channel management, dynamic pricing, guest portal).
• SiteMinder: SiteMinder is a global hotel commerce platform offering a central reservation system, channel manager, and booking engine primarily for hotels — adjacent to Tommy but broader in scope; increasingly relevant as it expands into alternative accommodations and outdoor hospitality.

Emerging players

• Bókun: Bókun (a Tripadvisor company) provides an online booking and reservation platform for tours, activities, and attractions — adjacent to Tommy's vacation-park focus and overlapping where recreation operators sell add-on activities, excursions, or experiences alongside accommodation.
• Little Hotelier: Little Hotelier offers a reservation and property management platform aimed at small independent accommodations, B&Bs, and small hotels — overlapping with Tommy in target market size (SMB hospitality operators) and in need for simple, integrated booking workflows.
• Preno: Preno is a New Zealand-based hotel PMS for independent and boutique hotels with channel management, online booking, and guest communication features. While focused on hotels rather than recreation, it competes for the same mid-market, less-tech-savvy operator that Tommy targets in Benelux.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tommybookingsupport
• LinkedInlinkedin.com/company/tommybookingsupport

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tommy Booking Support