Microware
Microware Group (HKEX: 1985) is a Hong Kong-headquartered IT services company founded in 1985 that provides IT infrastructure, enterprise AI productivity platforms (MicroCraft), and AI medical solutions (Micromeet) to 2,000+ enterprise clients, Hong Kong government departments, and educational institutions across Hong Kong, Mainland China, and Southeast Asia.
- Company typePublic
- Founded1985
- HeadquartersKowloon City, Hong Kong SAR China
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Microware does
Microware Group Limited (美高域集团, HKEX: 1985) is a Hong Kong-headquartered IT services company founded in 1985 and listed on the Hong Kong Stock Exchange Main Board since 2017. The company operates three product lines: (1) Information Technology Solutions — cloud modernization, virtualization (VDI), disaster recovery, data management, cybersecurity, technical support, and hardware/software supply; (2) Enterprise-Grade One-Stop AI Productivity Platform (MicroCraft) — integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations with private deployment and Xinchuang compatibility; and (3) AI Medical Integrated Solutions (Micromeet) — covering pre-visit, point-of-care, post-visit, and data governance with multilingual medical record structuring. The company's underlying technology stack includes a high-performance heterogeneous AI computing platform and proprietary speech and language processing capabilities, augmented by multimodal foundation models in healthcare.
Microware generates revenue through a mix of professional services (project-based IT infrastructure engagements), recurring subscription services (AI platform and managed services), and hardware/software resale. Its go-to-market combines direct enterprise sales (targeting Hong Kong government departments, listed companies, and educational institutions) with a channel partner ecosystem spanning 30+ global IT brands at top-tier partner status (Microsoft Azure CSP Tier 1, HPE Platinum, Lenovo Platinum 360, NetApp Gold, Veeam Platinum, Kaspersky Platinum, Dell Gold). The company serves 2,000+ enterprise clients annually, including 50+ Hong Kong government departments, over 60% of Hong Kong's top 100 listed companies, and 70%+ of Hong Kong secondary schools, with office presence in Hong Kong, Shanghai, Shenzhen, and Singapore.
Microware firmographics
Firmographics- Name
- Microware
- Legal name
- 美高域集团有限公司 (Microware Group Limited)
- Website
- https://microware1985.com
- Company type
- Public
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Microware Group (HKEX: 1985) is a Hong Kong-headquartered IT services company founded in 1985 that provides IT infrastructure, enterprise AI productivity platforms (MicroCraft), and AI medical solutions (Micromeet) to 2,000+ enterprise clients, Hong Kong government departments, and educational institutions across Hong Kong, Mainland China, and Southeast Asia.
- Ownership category
- akta.pro rank
Microware industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)
- akta.pro secondary industries
- AI/ML Engineering & Model Development Services (BPAEAHAF), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)
Keywords
Where Microware is headquartered
LocationHeadquarters
- HQ city
- Kowloon City
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices4 records
Markets served
Microware business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- IT Solutions and Services: Provides comprehensive IT infrastructure solutions including cloud modernization, virtualization, cybersecurity, technical support, and managed services. Revenue generated through project-based engagements and recurring service contracts.
- AI Solutions: Enterprise AI productivity solutions and AI medical integrated solutions delivered as platforms and services. Supports both public and private cloud deployments.
- Hardware and Software Supply: Supply of servers, laptops, PCs, storage, printers, switches, Microsoft products, Adobe products, operating systems, and network security equipment from partnership network
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Custom Solutions |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Microware product offering
Product offeringCore offering
Microware delivers enterprise IT infrastructure solutions (cloud modernization, virtualization, VDI, disaster recovery, data management, technical support, managed services, and hardware/software supply) alongside an Enterprise-Grade One-Stop AI Productivity Platform and AI Medical Integrated Solutions for government, public institutions, commercial enterprises, education, and healthcare organizations. It operates a proprietary high-performance heterogeneous AI computing platform and self-developed speech and language processing technology, and serves customers through direct enterprise sales combined with a tier-1 channel-partner network of 30+ global IT brands.
Product overview
Microware Group is an IT services company offering a comprehensive portfolio of technology solutions organized around three core product lines: (1) Information Technology Solutions providing enterprise IT infrastructure including cloud modernization, virtualization, network security, technical support, and hardware/software supply; (2) Enterprise-Grade One-Stop AI Productivity Platform providing LLM-based AI tools for government, public institutions, and commercial enterprises with capabilities including speech recognition, multilingual translation, intelligent Q&A, and system integration supporting private deployment and Xinchuang compatibility; and (3) AI Medical Integrated Solutions (Micromeet) providing comprehensive healthcare AI covering pre-visit, point-of-care, post-visit, and data governance with multilingual medical record structuring capabilities. The company operates high-performance heterogeneous AI computing platforms and develops proprietary speech and language processing technologies, positioning itself as a one-stop solution provider for enterprise digital transformation and AI adoption across industries.
Differentiator
Problem solved
Functional benefit
Brands
- MicroCraft: Enterprise-grade one-stop AI productivity platform integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations for government agencies, public institutions, and commercial enterprises.
- Micromeet
Products and services
- Information Technology Solutions One-stop enterprise IT infrastructure solutions including cloud modernization, virtualization, virtual desktop infrastructure, disaster recovery, data management and optimization, desktop management, network security, technical support, managed services, and hardware/software supply for commercial enterprises, government, and education organizations.
- Enterprise-Grade One-Stop AI Productivity Platform (MicroCraft) Enterprise AI productivity platform covering government, public institutions, and commercial enterprises, integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations, with private deployment and Xinchuang (domestic IT) compatibility support to enable digital transformation and AI upgrades.
- AI Medical Integrated Solutions (Micromeet) AI healthcare solution for community clinics, local hospitals, and regional health groups covering pre-visit, point-of-care, post-visit, and data governance processes, with multilingual medical record structuring and healthcare data platform capabilities to support clinical productivity.
Quantifiable outcome
- Serves 2,000+ enterprise clients annually
- +3 more outcomes
Companies that use Microware
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles4 records
Microware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability12 records
Feature4 records
Microware partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered strategic and core.
- Micromeet Technology (Singapore) Pte. Ltd.strategicWholly-owned subsidiary established in 2025 for Southeast Asia market expansion, focusing on AI+ healthcare applications.
- 特斯联智慧科技股份有限公司 (Terminus Smart Technology)strategicStrategic investment of RMB 50 million in D++ financing round with cooperation agreement to jointly advance smart-scenario solutions.
- 声通科技股份有限公司 (Voicecomm Technology, Stock: 02495.HK)strategicStrategic investment and cooperation agreement signed in July 2024 to jointly expand intelligent interaction market.
- HPE (Hewlett Packard Enterprise)coreStrategic partnership spanning 25+ years, upgraded to Platinum Partner level. HPE serves as both key technology vendor and channel partner for storage, servers, and enterprise solutions.
- LenovocoreOver 20 years of partnership, Platinum 360 Partner. Lenovo is both a key vendor for endpoint products and channel partner.
- Microsoft AzurecoreMicrosoft Azure Solution Provider (CSP) Tier 1 Partner at highest tier level. Provides cloud solutions and services.
- NetAppcoreGold Partner status as unified storage solutions provider. NetApp provides storage technology while Microware resells and integrates.
- Dell TechnologiescoreGold Solution Provider status. Dell provides enterprise hardware including servers, storage, and AI Factory solutions.
- Check Pointcore3 Stars Partner status. Provides cybersecurity solutions including email security, network security, zero trust, and data security.
- KasperskycorePlatinum Partner. Provides cybersecurity solutions to government and enterprise customers. Awarded Kaspersky Partner of the Year (Public Sector) 2026.
- VMwarestrategicAdvanced Partner status. Provides virtualization technology and solutions.
- HP Inc. (HPI)coreOver 25 years partnership, Gold Partner status for printing and personal systems.
- Red HatstrategicAdvanced Business Partner. Provides open-source enterprise solutions.
- VeeamcorePlatinum Partner for backup and data protection solutions.
- IBMcoreGold Partner status. Provides enterprise solutions and services.
- BarracudastrategicPremier Partner for network security solutions.
- Juniper NetworksstrategicSelect Partner for network solutions.
- SangforstrategicGold Strategic Partner for cybersecurity and cloud solutions.
- 华为 (Huawei)strategicDistribution market partnership with HUAWEI ekit for enterprise solutions.
- 阿里云 (Alibaba Cloud)strategicDatabase Partner of the Year 2024. Cloud infrastructure partnership.
- 新华三 (H3C)strategicCloud Elite Partner and Valuable Partner status.
- 沈阳国创人工智能科技有限公司 (Shenyang Guochuang AI)strategicJoint venture (40% ownership) to build and operate Shenyang AI Center, developing AI industry ecosystem.
Scale indicators10 records
Recent moves10 records
Expansion highlights6 records
Microware competitors and assessment
Company assessmentEmerging players
- SenseTime: Hong Kong-headquartered AI company specializing in computer vision and more recently generative AI and healthcare AI. Direct competitor to Micromeet in healthcare AI and to MicroCraft's computer vision capabilities.
- Terminus Smart Technology: Chinese AIoT smart-city and smart-scenario solution provider that received RMB 50M strategic investment from Microware in 2024. Comparable focus on enterprise AI transformation in China with overlapping public-sector and enterprise clients.
Direct peers
- Sangfor Technologies: Cybersecurity and cloud infrastructure vendor with Hong Kong and Mainland China presence. Already a strategic partner to Microware (Gold Strategic Partner) and overlapping in hyperconverged infrastructure and enterprise security where both sell into HK government and enterprises.
- PCCW Solutions: Hong Kong-based IT services arm of PCCW, providing enterprise IT infrastructure, cloud, and managed services to government and commercial clients in HK — directly overlapping Microware's core IT solutions business and HK public-sector customer base.
- ChinaSoft International: Hong Kong-listed IT services company offering cloud, enterprise application, and AI solutions with significant Mainland China presence. Comparable to Microware in vendor partnership depth, government/enterprise go-to-market, and pivot toward AI productivity platforms.
- H3C (New H3C): Major Chinese IT infrastructure vendor (servers, storage, networking) partnered with Microware as a Cloud Elite and Valuable Partner. H3C provides both overlapping products (which Microware resells) and competing solutions in the enterprise infrastructure market.
- Ingram Micro (Hong Kong): Global IT distribution giant with strong Hong Kong presence, distributing many of the same products Microware sells (servers, PCs, storage, networking). Direct competitor for the channel/distribution business underpinning Microware's IT solutions revenue.
Broad incumbents
- Alibaba Cloud (Aliyun): Major cloud and AI infrastructure provider in Greater China and increasingly Hong Kong. Already named Microware as its 2024 Database Partner of the Year, indicating both partnership and competitive overlap in cloud/AI services for enterprise customers.
- Lenovo NetApp Joint Venture: Lenovo is Microware's longest-standing Platinum 360 partner, and the Lenovo-NetApp JV sells directly into enterprise storage and infrastructure. Overlapping product offerings and competing for the same enterprise customers in HK and Greater Bay Area.
- HCLTech: Global IT services giant with deep multi-vendor partnership DNA (similar to Microware's HPE/Microsoft/Lenovo-led model), enterprise cloud, and managed services offerings across APAC, including Hong Kong. Comparable in IT infrastructure integration but vastly larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Microware social profiles
Digital presenceMicroware compliance and trust
Trust signalCompliance4 records
Microware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Microware leadership team
Management profileNumber of profiles
Profiles5 records
Microware subsidiaries and ownership
Company hierarchySubsidiaries8 records
Microware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Microware M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Microware
What does Microware do?
Microware delivers enterprise IT infrastructure solutions (cloud modernization, virtualization, VDI, disaster recovery, data management, technical support, managed services, and hardware/software supply) alongside an Enterprise-Grade One-Stop AI Productivity Platform and AI Medical Integrated Solutions for government, public institutions, commercial enterprises, education, and healthcare organizations. It operates a proprietary high-performance heterogeneous AI computing platform and self-developed speech and language processing technology, and serves customers through direct enterprise sales combined with a tier-1 channel-partner network of 30+ global IT brands.
Is Microware a public or private company?
Microware is a public company. It is classified as public and is currently operating.
When was Microware founded?
Microware was founded in 1985. It employs 251 to 500 people.
Where is Microware based?
Microware is headquartered in Kowloon City, Hong Kong SAR China, in the Asia region.
How does Microware make money?
Three revenue lines are on record. IT Solutions and Services are the primary driver. The others are AI Solutions and hardware and Software Supply.
Who are Microware's main competitors?
Emerging players on record are SenseTime and Terminus Smart Technology. Direct peers are Sangfor Technologies, PCCW Solutions, ChinaSoft International, H3C (New H3C) and Ingram Micro (Hong Kong). Broad incumbents are Alibaba Cloud (Aliyun), Lenovo NetApp Joint Venture and HCLTech.
Does Microware have an API?
No public API is recorded for Microware.
What industry is Microware in?
Microware's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement, with a secondary code of BPAEAHAF, AI/ML Engineering & Model Development Services. Its NAICS code is 54151 and its SIC code is 7373.