XpertiseZorg Organisatieadviseurs

What XpertiseZorg Organisatieadviseurs does

XpertiseZorg Organisatieadviseurs is a privately held Dutch organizational consultancy headquartered in Enschede, Netherlands. Established in 2015 as XpertiseZorg B.V., the firm delivers research, advisory, and innovation services focused exclusively on the organization and policy of Dutch healthcare. Its practice spans six core service areas: Quality & Client Governance, Advisory & Project Management, Innovation, Governance/Strategy & Change Management, Research & Policy, and the Programma Gemeenschapskracht community empowerment initiative.

The firm's underlying technology is minimal: it operates as a professional services business rather than a software product company. Its only productized offering is the 'Held in de Buurt' (Helden App), a subscription-free social alarm system that routes user alerts to nearby volunteer helpers — a community-coordination tool rather than a technology platform. Service delivery relies on a small core team of multidisciplinary advisors and researchers supported by a professional network totalling 25+ years of collective healthcare policy and organizational change experience.

XpertiseZorg generates revenue through project-based engagements with three primary customer segments: Dutch healthcare providers (elderly care, mental health, disability, rehabilitation), Dutch municipalities (particularly in Twente, Achterhoek, and Overijssel), and national government bodies (notably the Ministry of Health, Welfare and Sport / VWS). Pricing is quote-driven and not publicly disclosed; clients are acquired via direct engagement, ecosystem referrals through regional knowledge networks (Twente Beter, Twentse Noabers Coöperatie, Waardigheid en Trots), and tender processes. National-level commissions include research submitted to the Tweede Kamer and cost-benefit analyses for the National Approach to Homelessness.

Name

XpertiseZorg Organisatieadviseurs

Legal name

XpertiseZorg Organisatieadviseurs

Website

https://xpertisezorg.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

XpertiseZorg Organisatieadviseurs is a Dutch healthcare consultancy that delivers advisory, research, and project management services to healthcare providers, municipalities, and the national government, focused exclusively on Dutch healthcare organization and policy.

Ownership category

akta.pro rank

Headquarters

HQ city

Enschede

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Healthcare Advisory & Consulting Services: XpertiseZorg generates revenue through providing organizational advisory, research, and project leadership services to healthcare providers, municipalities, and government bodies in the Netherlands. Projects include policy research, program management, organizational development, and effect studies.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

XpertiseZorg Organisatieadviseurs is a Dutch organizational consultancy that advises care-sector organizations on quality & client/regie matters, project leadership, innovation, governance/strategy/change management, and research & policy. The firm serves healthcare and care institutions across the Netherlands with sector-specific consulting and program offerings such as Held in de Buurt (Helden App) and Programma Gemeenschapskracht.

Product overview

XpertiseZorg Organisatieadviseurs is an organizational consultancy firm offering a portfolio of advisory services focused on Dutch healthcare. The company provides research, advisory, and innovation services through six core service areas: Kwaliteit & Cliëntregie (Quality & Client Governance), Advies & Projectleiding (Advisory & Project Management), Innovatie (Innovation), Bestuur Strategie & Veranderkunde (Governance, Strategy & Change Management), and Onderzoek & Beleid (Research & Policy). A key product offering is the 'Held in de Buurt' (Helden App) social alarming system. The company also supports the 'Programma Gemeenschapskracht' community empowerment program in Twente. Services are delivered through consultancy roles including advisor, process facilitator, program manager, and project leader, targeting governments and healthcare organizations in the Netherlands.

Differentiator

Problem solved

Functional benefit

Brands

• Helden App (Held in de Buurt): A social alarm application without subscription that connects residents for quick neighborhood support, enabling users to call nearby volunteer helpers ('Helden') for assistance.
• Held in de Buurt

Products and services

• Kwaliteit & Client(tre)regie Quality and client/care-management advisory service line for Dutch care organizations.
• Advies & Projectleiding Advisory and project leadership service line for care-sector transformation initiatives.
• Innovatie Innovation advisory service line for care organizations seeking new models of care delivery.
• Bestuur/Strategie/Veranderkunde Governance, strategy, and change-management advisory service line for care-sector organizations.
• Onderzoek & Beleid Research and policy advisory service line supporting care organizations and sector stakeholders.
• Held in de Buurt (Helden App) Community-based care program / app concept supporting neighborhood-level care and recognition of informal caregivers.
• Programma Gemeenschapskracht Community strength program supporting care organizations in building neighborhood-level social and care networks.

Quantifiable outcome

• Developed the Helden App introduction project 'Held in de Buurt' enabling rapid community support for seniors without a subscription.
• +3 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Waardigheid en Trots (Vilans)coreStrategic or Co-development PartnerXpertiseZorg participates in the Waardigheid en Trots programma supported by Vilans, contributing to quality improvement initiatives in nursing homes and elderly care organizations. The firm supports scans and quality dialogues as part of this national quality program.
• Universiteit TwenteminorStrategic or Co-development PartnerXpertiseZorg collaborates with the University of Twente on knowledge development in healthcare policy and organizational research.
• VilanscoreStrategic or Co-development PartnerVilans is a knowledge center for long-term care in the Netherlands. XpertiseZorg works with Vilans on the Waardigheid en Trots programma, providing scanners and quality improvement support for care organizations.
• Welzijn in de ZorgminorStrategic or Co-development PartnerXpertiseZorg partners with Welzijn in de Zorg on initiatives related to well-being in healthcare and social welfare.
• Twentse Noabers CoöperatiecoreStrategic or Co-development PartnerXpertiseZorg supports the Programma Gemeenschapskracht in Twente, an initiative of the Twentse Noabers Coöperatie aimed at strengthening community resilience and citizen participation in regional healthcare transformation.
• ZonMwminorStrategic or Co-development PartnerThe Programma Gemeenschapskracht Twente is supported by ZonMw, the Dutch organization for health research and healthcare innovation, providing funding and programmatic support for community resilience initiatives.
• Zorgbelang OverijsselminorStrategic or Co-development PartnerZorgbelang Overijssel is an initiative partner in the Platform Twentse Gemeenschapskracht (in establishment), working together to give voice to citizen perspectives in regional healthcare developments.
• CebeonminorStrategic or Co-development PartnerXpertiseZorg collaborated with Cebeon on a research project for the Ministry of VWS to assess societal costs and benefits of the National Approach to Homelessness, alongside research center Impuls.
• Onderzoekscentrum ImpulsminorStrategic or Co-development PartnerPartnered with XpertiseZorg and Cebeon on cost-benefit analyses commissioned by the Dutch Ministry of VWS for the National Approach to Homelessness.
• Q-ConsultminorImplementation/ SI/ Consulting PartnerXpertiseZorg partnered with Q-Consult on evaluation research into the effectiveness of the quality framework for client confidential persons (CVP) in practice, commissioned by the Ministry of VWS.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BMC: Dutch consultancy specializing in public-sector advisory for municipalities, healthcare organizations, and social domain — serving the same buyer segments as XpertiseZorg, including Wmo, jeugd, and elderly-care transformation.
• Significant: Dutch strategy and change consultancy with a strong healthcare and public-sector practice focused on organizational transformation, quality improvement, and program management — comparable scope and buyer profile to XpertiseZorg.
• M&I/Partners: Dutch consultancy focused on healthcare management and IT, supporting hospitals, care organizations and ministries with strategy, governance and digital transformation — overlapping client types and advisory offerings.
• Cebeon: Dutch economic and policy research consultancy that partnered with XpertiseZorg on VWS-commissioned research (MKBA on homelessness) — competes for the same national policy research and societal cost-benefit advisory mandates.
• Twynstra Gudde: Major Dutch management consulting firm with deep public-sector and healthcare practices, advising Dutch municipalities and ministries on transformation, governance and organizational change — directly overlapping XpertiseZorg's service portfolio and buyer base.
• B&A Groep: Dutch consulting firm focused on the public sector, social domain, healthcare, and municipalities — comparable advisory services, client base, and project-based delivery model.

Broad incumbents

• PwC Nederland (Strategy& / Healthcare): Major Dutch advisory practice with healthcare and public-sector consulting teams serving Dutch ministries and providers — competes for the same transformation, policy and organizational change engagements.
• Vilans: National Dutch knowledge center for long-term care with adjacent consulting/improvement-program services; a key XpertiseZorg partner but operates at a broader, more institutional scale across the long-term care sector.
• KPMG Nederland (Healthcare): Big 4 advisory practice serving Dutch hospitals, care providers, and the Ministry of VWS on healthcare strategy, transformation and operations — broader portfolio but directly competing for large healthcare advisory mandates.

Others

• Zorgbelang Overijssel: Regional Dutch patient/citizen advocacy organization in Overijssel working on the same community-participation and patient representation themes as XpertiseZorg's VWS research and Programma Gemeenschapskracht work — overlapping mandate rather than direct consulting competition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/xpertise-zorg-innovatie-in-beleid-en-organisatie

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about XpertiseZorg Organisatieadviseurs