Dinas Kesehatan Provinsi DKI Jakarta

What Dinas Kesehatan Provinsi DKI Jakarta does

Dinas Kesehatan Provinsi DKI Jakarta is the provincial health department (Dinas Kesehatan) of the DKI Jakarta Provincial Government and the statutory health authority for Jakarta, Indonesia. It administers public-health policy, preventive and curative service delivery, and health-emergency response across all six administrative regions — Jakarta Pusat, Utara, Barat, Selatan, Timur, and Kepulauan Seribu — serving the full resident population of the province. Its physical footprint includes puskesmas in every kecamatan, 292 supporting Puskesmas Pembantu, regional public hospitals (RSUD), a regional health laboratory (Labkesda), an emergency and crisis center (PK3D), and 584 Pasukan Putih home-healthcare units deployed for elderly and disabled residents. Funding flows through the provincial budget (APBD) and the national JKN insurance program, with structured contribution tiers (Class I Rp150,000, Class II Rp100,000, Class III Rp35,000 per person/month).

The technology stack is anchored by the JakSehat integrated digital health platform, which connects citizens to telemedicine, health certificates, and facility information, and is supplemented by JakCARE (24-hour telecounseling with clinical psychologists), E-Jiwa (mental-health self-screening), Sahabat Jiwa (online psychological consultation), SmartDB DBD / JakTrack (dengue surveillance integrated with BMKG climate data), the Data Warehouse Kesehatan (centralized data integration), Dashboard EIS (executive health analytics), and the Dashboard Stunting (child-nutrition monitoring). Supporting technical units include PUSDATIN for data and IT, PUSLATKESDA for training, and PPKP for employee health services. Multi-channel citizen engagement spans the official website, JAKI super-app, WhatsApp Business, Instagram (@jamkesjakarta), and community health programs implemented in coordination with universities, CSR partners, and BAZNAS.

The organizational model is not a commercial entity: it operates as a government agency under the DKI Jakarta Provincial Government, has no shareholders or traditional ownership structure, and is not subject to acquisition or IPO. Revenue-equivalents derive from APBD allocations and JKN contributions, distributed through service delivery to Jakarta residents across primary, secondary, and emergency care tiers, alongside mental-health, elderly home-care, and disease-surveillance programs.

Name

Dinas Kesehatan Provinsi DKI Jakarta

Legal name

Dinas Kesehatan Provinsi DKI Jakarta

Website

https://dinkes.jakarta.go.id

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Dinas Kesehatan Provinsi DKI Jakarta is the provincial health department of DKI Jakarta, delivering public-health services — from primary care to emergency response — across all six administrative regions, supported by puskesmas, regional hospitals, digital platforms like JakSehat and JakCARE, and 584 home-healthcare units for elderly and disabled residents.

Ownership category

akta.pro rank

Product category

Public Health Services

NAICS

Administration of Public Health Programs (92312), General Medical and Surgical Hospitals (6221), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industries

State/Provincial Health Department & Public Health Administration (BPAIABAH), Data Governance, Standards & Interoperability (ICD, HL7/FHIR, LOINC, SNOMED) (HLAJAJAM), Health Systems Strengthening & Primary Care Development (HLAJAKAJ)

Keywords

• Public health services
• Primary healthcare
• Community health centers
• Health insurance programs
• Telemedicine platforms

Headquarters

HQ city

Dki Jakarta

HQ country

Indonesia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Budget (APBD): Provincial government budget allocation for public health services including operational costs, healthcare facilities, and health programs
2. JKN (Jaminan Kesehatan Nasional) Contributions: National Health Insurance program with contribution rates: Class I Rp150,000/person/month, Class II Rp100,000/person/month, Class III Rp35,000/person/month

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

Dinas Kesehatan Provinsi DKI Jakarta is the provincial government health authority that delivers comprehensive public health services to DKI Jakarta residents. Its offerings span physical healthcare infrastructure (puskesmas in every sub-district, regional public hospitals, health laboratories, emergency ambulance centers), digital health platforms (JakSehat, JakCARE, E-Jiwa, SmartDB DBD, Sahabat Jiwa, JakTrack), the Jamkesjak health insurance program, home-based healthcare through Pasukan Putih for elderly and disabled residents, and centralized health data systems including a Data Warehouse and Dashboard EIS.

Product overview

Dinas Kesehatan Provinsi DKI Jakarta operates as the provincial health authority for Jakarta, providing a comprehensive portfolio of health services through both physical facilities and digital platforms. The core offering consists of physical healthcare infrastructure including regional public hospitals (RSUD), community health centers (Puskesmas) in every sub-district, regional health laboratory (Labkesda), emergency services (PK3D/JakAmbulans), and the Jakarta Health Insurance program (Jamkesjak). These are complemented by a suite of digital health applications centered on the JakSehat integrated platform, which connects citizens to services including E-Jiwa for mental health screening, Sahabat Jiwa and JakCARE for psychological consultations, SmartDB DBD for disease surveillance, and various dashboards (Dashboard EIS, Dashboard Stunting) for health analytics. The Pasukan Putih program provides home-based healthcare for elderly and disabled residents. The organization also manages data systems including Data Warehouse Kesehatan and the Information Security Management System (SMKI).

Differentiator

Problem solved

Functional benefit

Brands

• JakSehat: Integrated digital health services application platform providing access to various health services in Jakarta
• JakCARE
• Jamkesjak
• Pasukan Putih
• Sahabat Jiwa

Products and services

• JakSehat JakSehat is an integrated digital health application providing citizens access to various health services including registration, consultations, health certificates, and facility information. Available as both web and mobile application for Jakarta residents.
• JakCARE (Jakarta Counseling Assistance and Resilience Empowerment) JakCARE is a 24-hour telecounseling mental health service enabling consultation with clinical psychologists via telephone, accessible through the JAKI application and hotline for Jakarta residents experiencing mental health needs.
• E-Jiwa E-Jiwa is a self-service mental health screening application enabling early detection and rapid mental health assessment for Jakarta residents.
• Sahabat Jiwa Sahabat Jiwa is an online psychological consultation platform connecting Jakarta residents with professional clinical psychologists, accessible via web and integrated into the JakSehat application.
• SmartDB DBD (SmartDB Demam Berdarah) SmartDB DBD is a dengue fever tracking and surveillance system used for monitoring DBD cases and vector control, integrated with BMKG climate data via the JakTrack system for outbreak prediction.
• Pasukan Putih Pasukan Putih is a long-term home-based healthcare service for elderly and mobility-limited disabled persons, staffed by healthcare workers from puskesmas. Currently 584 units deployed across 292 Puskesmas Pembantu throughout DKI Jakarta.
• Jamkesjak (Jaminan Kesehatan Jakarta) Jamkesjak is the Jakarta health insurance guarantee program managed by the Provincial Health Office, providing health coverage for Jakarta residents through various contribution classes and integration with the national JKN scheme.
• Puskesmas (Pusat Kesehatan Masyarakat) Puskesmas are community health centers present in every sub-district across DKI Jakarta, providing comprehensive primary healthcare services including maternal care, child health, disease prevention, and health promotion.
• RSUD (Rumah Sakit Umum Daerah) RSUD are regional public hospitals operated under the Provincial Health Office, providing secondary and tertiary healthcare with professional medical personnel to patients from various backgrounds across Jakarta.
• PK3D (Pusat Krisis dan Kegawatdaruratan Kesehatan Daerah) PK3D is the Regional Crisis and Emergency Health Center operating as a technical implementation unit providing 24-hour emergency ambulance services across DKI Jakarta.
• Labkesda (Laboratorium Kesehatan Daerah) Labkesda is the Regional Health Laboratory operating as a technical implementation unit under the Provincial Health Office, providing diagnostic testing services across DKI Jakarta.
• JakAmbulans JakAmbulans is an emergency ambulance service improving public access to emergency medical services, accessible via emergency numbers 112 or 119, the JAKI application, and JakSehat.
• Sertifikat Kesehatan Sertifikat Kesehatan is a health certificate issuance service supporting public service standards and community health requirements for Jakarta residents.
• Dashboard EIS (Executive Information System) Dashboard EIS is a centralized health data dashboard providing executive-level analytics and health indicators for Jakarta province, aggregating data from across the health department's operational systems.
• Data Warehouse Kesehatan Data Warehouse Kesehatan is a centralized data storage system that collects, integrates, and manages health data from various operational sources for analysis and reporting. It includes data privacy policy and is governed by the Information Security Management System (SMKI).

Quantifiable outcome

• 584 Pasukan Putih units providing home healthcare to elderly and disabled patients
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Four partnerships are on record, tiered supporting.

• Universitas TrisaktisupportingStrategic or Co-development PartnerAcademic partnership supporting Open Defecation Free (ODF) declaration at Kelurahan Tomang, contributing to collaborative sanitation improvement initiatives
• JNEsupportingStrategic or Co-development PartnerCorporate social responsibility partnership supporting revitalization of 7 communal toilet units (MCK) in Kelurahan Tomang area
• PAL JayasupportingStrategic or Co-development PartnerWastewater management company partnership supporting sanitation infrastructure improvement in Tomang area
• BAZNAS Bazis DKI JakartasupportingStrategic or Co-development PartnerIslamic charity organization contributing to sanitation improvement through CSR partnerships supporting ODF declaration initiatives

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dinas Kesehatan Kota Bandung: City-level health office for Bandung, a major Indonesian metropolitan area. Operates a scaled-down version of DKI's puskesmas-plus-digital strategy under similar JKN/APBD mechanics.
• Dinas Kesehatan Provinsi Banten: Provincial health department of Banten, the province immediately surrounding DKI Jakarta. Operates an overlapping health service ecosystem with shared patient flows into Jakarta's RSUDs and JKN network.
• Dinas Kesehatan Provinsi Jawa Timur: Provincial health department of East Java. Comparable mandate overseeing primary care, hospitals, and public health programs for tens of millions of residents under Indonesia's相同的 JKN/APBD funding architecture.
• Dinas Kesehatan DIY: Provincial health department of the Special Region of Yogyakarta. Similar-sized metropolitan province with comparable puskesmas-per-kecamatan coverage, JKN integration, and APBD-funded public health programming.
• Dinas Kesehatan Provinsi Jawa Barat: Provincial health department of West Java, Indonesia's most populous province. Operates an analogous puskesmas, hospital, and digital health infrastructure under the same national regulatory framework, making it the closest structural peer to DKI Jakarta's health office.

Emerging players

• Alodokter: Indonesian digital health platform combining teleconsultation, hospital booking, and health content. Overlaps with Dinkes DKI's citizen-facing digital services (JakSehat, Sahabat Jiwa) and competes for user engagement in the same metro market.
• Halodoc: Leading Indonesian private digital health platform offering telemedicine, pharmacy delivery, and doctor booking. Competes with JakSehat and JakCARE for citizen mindshare on teleconsultation, particularly for non-emergency primary care.

Broad incumbents

• Kementerian Kesehatan Republik Indonesia: Indonesia's national Ministry of Health. Sets nationwide policy, technical standards, and funding rules under which Dinkes DKI operates, including JKN design, public health surveillance protocols, and digital health regulations.
• Singapore Ministry of Health: National health authority of Singapore operating comparable functions to Dinkes DKI but at higher digital maturity. Serves as an international reference point for publicly funded, tech-enabled population health management in Southeast Asia.

Others

• BPJS Kesehatan: National Health Insurance agency that administers JKN contributions and provider reimbursement. Functions as a critical partner/funding counterparty rather than competitor, but its policy decisions directly shape Dinkes DKI's revenue and service design.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/dinkesjkt
• Facebookfacebook.com/dinkesdki
• LinkedInlinkedin.com/company/dinas-kesehatan-provinsi-dki-jakarta

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dinas Kesehatan Provinsi DKI Jakarta