Smart DCC
- Company typePrivate
- Founded2013
- HeadquartersLondon, United Kingdom
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
Smart DCC firmographics
Firmographics- Name
- Smart DCC
- Legal name
- Smart DCC Ltd
- Website
- https://smartdcc.co.uk
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Smart DCC industry classification
Industry- Product category
- Smart Meter Communications Infrastructure
- NAICS
- Electric Power Transmission, Control, and Distribution (22112), Natural Gas Distribution (22121), Electric Power Distribution (221122)
- SIC
- Electric, Gas & Sanitary Services (4900), Electric Services (4911)
- akta.pro primary industry
- AMI/AMR Smart Meter Deployment & Operations (Head-End, Network & MDM) (EUAJACAD)
- akta.pro secondary industries
- Smart Grid Communications Networks (RF Mesh, PLC, Fiber, Cellular) (EUAEANAB), Meter-to-Cash / Billing & CIS Integration for AMI (EUADAFAM)
Keywords
Where Smart DCC is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Smart DCC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Supply Chain
Revenue model
- Smart Meter Communications Services: DCC operates under a regulated license from Ofgem and DESNZ, providing data and communications network services to energy suppliers. The company charges for access to its network infrastructure and services. Revenue is regulated under the Smart Meter Communications Licence with Price Control mechanisms overseen by Ofgem.
- Switching Services: Services for managing switching requests between energy suppliers, including the Central Switching Service (CSS), Switching Service Management System, Switching Systems Integration, and Switching Systems Assurance.
- Network Products & Services: Additional services including Communications Hub provision, DCC Boxed, Elective Communications Services, Parse and Correlate, Testing Services, and Technical Operations Centre services.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Smart DCC product offering
Product offeringCore offering
Smart DCC operates Britain's licensed, secure smart meter communications network, connecting more than 26.5 million smart electricity and gas meters to energy suppliers via a dedicated wide area network that is fully separate from the public internet and protected by two layers of encryption. It provides Communications Hubs, a Central Switching Service for energy supplier switching, a 24/7 Technical Operations Centre, data processing (Parse and Correlate), testing services, and migration programmes such as SMETS1 enrolment and Enduring Change of Supplier, serving energy suppliers, distribution network operators, and authorised service users under regulation by Ofgem.
Product overview
Smart DCC operates as the Data Communications Company, building and managing Britain's secure smart meter network. The core offering is the Smart Meter Infrastructure Platform connecting millions of smart electricity and gas meters to energy suppliers. Key products include Communications Hubs (Single Band and Dual Band variants), the Central Switching Service (CSS), Technical Operations Centre (24/7 monitoring), Parse and Correlate data services, Testing Services, and DCC Boxed access. Current programmes include SMETS1 meter migration, Dual Band Communications Hub rollout, Enduring Change of Supplier (ECoS), and Market-Wide Half-Hourly Settlement. Innovation initiatives cover Electric Vehicle Smart Charging, Internet of Energy Things, and Demand Flexibility Service. The network supports almost 150 message types including prepayment, installation, change of supplier, meter reads, and firmware updates.
Differentiator
Problem solved
Functional benefit
Products and services
- Communications Hub Hardware device that connects smart electricity and gas meters to the DCC wide area network, creating a Home Area Network to exchange data between meters, in-home displays, and supplier systems. Used by energy suppliers and available in Single Band and Dual Band variants.
- Central Switching Service (CSS) Service that processes consumer requests to switch energy suppliers, transferring data, payment details, and account information between suppliers within five working days (moving toward 24 hours), supporting CSS, Switching Service Management System, Systems Integration, and Systems Assurance.
- Technical Operations Centre 24/7 monitoring service providing performance, resilience, speed, and security oversight of the smart meter network for energy suppliers and authorised users.
- DCC Boxed Packaged offering providing access to DCC network capabilities and services for authorised users who need a bundled set of smart meter network functions.
- Elective Communications Services Optional communications services that extend DCC network capabilities beyond core smart metering functions for energy suppliers and authorised users.
- Parse and Correlate Data processing service that parses and correlates smart meter messages to deliver usable information to energy suppliers and authorised users.
- Testing Services Test lab services allowing suppliers, device manufacturers, and innovators to test smart meter products against the DCC network, reducing R&D costs.
- Smart Metering Devices and Technology Support Technical support services for smart metering devices and related technology operating on the DCC network, provided to suppliers and device manufacturers.
- SMETS1 Enrolment and Adoption Migration programme that enrols first-generation (SMETS1) smart meters onto the DCC network, restoring full smart functionality including automated readings and seamless supplier switching.
- Dual Band Communications Hub (DBCH) Advanced variant of the Communications Hub using both 868MHz and 2.4GHz frequencies to extend Home Area Network coverage to 96.5% of premises and resolve connectivity issues in difficult building types.
- Enduring Change of Supplier (ECoS) Programme replacing security certificates on smart meter devices to enable secure energy supplier switching with enhanced security, replacing the original Transitional Change of Supplier process.
Quantifiable outcome
- Smart meters save approximately 1 million tonnes of CO2 emissions per year
- +3 more outcomes
Companies that use Smart DCC
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Smart DCC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Smart DCC partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered strategic, supporting and core.
- Open Data Institute (ODI)strategicCollaboration on Data for Good programme to explore how smart meter system data can be used for public benefit, including net zero, fuel poverty, and flexible energy system initiatives.
- Urban TidesupportingLed consortium bid for Modernising Energy Data Applications (MEDA) competition, bringing together fuel poverty domain experts, energy sector practitioners, and data scientists for uSmart:Zero project.
- Connected Places CatapultstrategicUK's innovation accelerator partnered with DCC to map data inventory and explore use cases for smart meter system data, including fuel poverty identification. Partnership funded in part by Innovate UK.
- Landmark Information Group LimitedcoreKey service provider for the Central Switching Service (CSS), providing technology solutions for managing switching requests.
- Cap Gemini UK plccoreKey service provider for the Switching Service Management System (SO), providing systems integration and support services.
- Netcompany UK LimitedcoreKey service provider for Switching Systems Integration Service (SI), enabling switching requests from consumers through systems integration.
- Bob's BusinesssupportingCybersecurity training partner working with DCC to embed cyber-awareness and data privacy into company culture through distinctive, creative storytelling techniques.
- National Cyber Security Centre (NCSC)coreNCSC (part of GCHQ) worked with DCC to design the smart meter network with security at its core. The network operates to security standards endorsed by NCSC.
- Energy Systems CatapultsupportingProvided convening support and market engagement expertise for DCC's data discovery project exploring smart meter system data use cases.
- Smart Energy Code Administrator and Secretariat (SECAS)coreSECAS administers the Smart Energy Code, which DCC must comply with under its licence. The SEC Panel provides governance oversight including approval for programmes like ECoS.
- REC Code ManagercoreManages the Retail Energy Code, which DCC must comply with for switching services. The REC Performance Assurer provides assurance on DCC's switching service delivery.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Smart DCC competitors and assessment
Company assessmentDirect peers
- Silver Spring Networks (Itron): Now part of Itron, Silver Spring Networks pioneered IPv6-based smart grid and AMI communications networks for utilities. Comparable to Smart DCC's secure, IP-style wide-area smart meter communications architecture.
- Aclara (Hubbell): Supplies AMI/AMR solutions, communications networks, and meter data management to electric, gas, and water utilities. Comparable product line and customer base to Smart DCC's AMI infrastructure offerings.
- Landis+Gyr: Major global smart metering and grid intelligence vendor offering AMI head-end systems, communications networks, and MDM software. Comparable to Smart DCC as a technology and network operator for smart meter communications, although multi-tenant rather than a single-licensed operator.
- EDMI (Oaktree portfolio): Designs and manufactures smart electricity and gas meters plus AMI solutions for utilities worldwide. Comparable in providing the meter-side communications stack that pairs with head-end network infrastructure such as Smart DCC's.
- Trilliant: Provider of AMI communications networks and smart grid platform solutions for utilities globally. Comparable as an AMI head-end and network operator serving regulated electric and gas utilities.
- Itron: Global provider of AMI/AMR smart metering networks, communications infrastructure, and meter data management for utilities. Operates in the same core category as Smart DCC — operating secure smart meter communications networks — though as a vendor to multiple utility clients rather than as a regulated monopoly operator.
- Sensus (Xylem): Provider of smart meters, AMI networks (FlexNet), and utility communications infrastructure serving electric, gas, and water utilities. Direct comparable in deploying large-scale secure metering communications networks for regulated utilities.
- Kamstrup: European supplier of smart metering solutions including electricity, heat, water, and gas meters plus AMI communications infrastructure. Comparable as a smart metering communications network provider in regulated utility contexts.
Broad incumbents
- National Grid: UK electricity and gas transmission system operator that uses Smart DCC's network as an authorised user for grid management. Relevant as a downstream consumer of DCC data and as a broader UK energy infrastructure incumbent interacting with DCC's services.
Emerging players
- CyanConnode: UK-headquartered provider of narrowband RF mesh AMI communications solutions for utilities. Comparable in AMI networking technology focus but materially smaller and operating in adjacent emerging-market geographies rather than the UK monopoly position Smart DCC holds.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Smart DCC social profiles
Digital presenceSmart DCC compliance and trust
Trust signalCompliance4 records
Smart DCC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart DCC leadership team
Management profileNumber of profiles
Profiles8 records
Smart DCC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart DCC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart DCC
What does Smart DCC do?
Smart DCC operates Britain's licensed, secure smart meter communications network, connecting more than 26.5 million smart electricity and gas meters to energy suppliers via a dedicated wide area network that is fully separate from the public internet and protected by two layers of encryption. It provides Communications Hubs, a Central Switching Service for energy supplier switching, a 24/7 Technical Operations Centre, data processing (Parse and Correlate), testing services, and migration programmes such as SMETS1 enrolment and Enduring Change of Supplier, serving energy suppliers, distribution network operators, and authorised service users under regulation by Ofgem.
Is Smart DCC a public or private company?
Smart DCC is a private company. It is classified as corporate owned and is currently operating.
When was Smart DCC founded?
Smart DCC was founded in 2013. It employs 501 to 1,000 people.
Where is Smart DCC based?
Smart DCC is headquartered in London, United Kingdom, in the Europe region.
How does Smart DCC make money?
Three revenue lines are on record. Smart Meter Communications Services are the primary driver. The others are switching Services and network Products & Services.
Who are Smart DCC's main competitors?
Direct peers on record are Silver Spring Networks (Itron), Aclara (Hubbell), Landis+Gyr, EDMI (Oaktree portfolio), Trilliant, Itron, Sensus (Xylem) and Kamstrup. National Grid is listed as a broad incumbent. CyanConnode is listed as an emerging player.
Does Smart DCC have an API?
No public API is recorded for Smart DCC.
What industry is Smart DCC in?
Smart DCC's product category is Smart Meter Communications Infrastructure. Its primary akta.pro industry code is EUAJACAD, AMI/AMR Smart Meter Deployment & Operations (Head-End, Network & MDM), with a secondary code of EUAEANAB, Smart Grid Communications Networks (RF Mesh, PLC, Fiber, Cellular). Its NAICS code is 22112 and its SIC code is 4900.