VGS Medicals

What VGS Medicals does

VGS Medicals (legal entity VGS Schweiz AG, Fachbereich Medical) is a Swiss emergency medical and patient transport services company headquartered in Tübach, Canton of St. Gallen, operating across St. Gallen, Thurgau, and both Appenzell cantons with international repatriation reach. Founded in 2009 with two ambulances, the company has grown into a multi-station operator providing 24/7/365 emergency rescue (Notfallrettung), scheduled patient transport (Krankentransport), intensive care transport via a Switzerland-unique Mobile ICU concept (Intensivmobil), international repatriation, non-medical transport, and event medical services. It also runs a 24-hour home emergency response subscription (Hausnotruf) and an in-house Academy that trains paramedics and delivers SRC-certified BLS AED and First Responder courses to companies and organizations.

The operating platform is built around an own 24/7 Einsatzzentrale (operations center) connected to the cantonal emergency dispatch (number 144, via KNZ St.Gallen) and supported by a GIS-based dispatch system and tablet-equipped vehicles for paperless, digitally interfaced mission documentation shared with hospitals, emergency physicians, and partners. VGS holds IVR (Interverband für Rettungswesen) certification (since 2013) and has a cooperation contract with Rettung St.Gallen (since 2014) that underpins its primary emergency response role; the 90/15 service standard (rescue vehicle on scene within 15 minutes in 90% of events) and a 62,000-inhabitant coverage area anchor operational scope.

Revenue is generated through transaction-based emergency and medical transport (with publicly available tariff lists), subscription fees for the Hausnotruf service (minimum 12-month contract), professional services fees for training and event medical staffing, and enterprise repatriation contracts with insurance companies and hospitals. The company is privately held, family-controlled (Graf family), with Victor A. Graf as CEO and Delegate of the Board and Daniela Graf as Deputy CEO and Head of Finance, and has shown steady but unspectacular expansion through station openings, one acquisition (MedicusMobil, 2013), and a CHF 1M+ digitalization and fleet investment plan executed in 2020.

Name

VGS Medicals

Legal name

VGS Schweiz AG

Website

https://vgs-medicals.ch

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

VGS Medicals (VGS Schweiz AG) is a Swiss emergency medical and patient transport operator in eastern Switzerland, providing 24/7 rescue, intensive care transport, repatriation, home emergency response, and certified training, with 51–100 employees serving 62,000 residents.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (621910), Ambulance Services (62191), Home Health Care Services (62161)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH)

akta.pro secondary industries

Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

Keywords

• Emergency medical services
• Patient transport services
• Medical repatriation
• First aid training
• Intensive care transport

Headquarters

HQ city

Goldach

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency and Medical Transport Services: Revenue from emergency rescue services (Notfallrettung), patient transport (Krankentransport), intensive care transport (Intensivtransport), repatriation services (international patient transport), and non-medical transport. Services are available 24/7, 365 days per year. Pricing is based on transport type, distance, and medical requirements, with publicly available tariff list.
2. Training and Education Courses: Revenue from offering certified training courses including BLS AED courses, First Responder training, company emergency training, operational first aid courses, and professional education programs for paramedics (Rettungssanitäter HF) and transport paramedics (Transportsanitäter).
3. 24h Home Emergency Response Service: Monthly subscription service for home emergency response including equipment installation, monitoring center access, and on-site medical intervention. Minimum contract duration of 12 months.
4. Event Medical Services: Customized medical services for events including staffing of first aid stations, deployment of rescue vehicles, coverage with multiple teams and treatment tents, and on-site emergency physician when required.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

VGS Medicals (VGS Schweiz AG) provides 24/7/365 emergency rescue services, qualified patient transport, intensive care transport, international patient repatriation, non-medical transport, on-site event medical coverage, certified first-aid and paramedic training courses, and a subscription-based 24-hour home emergency response service (Hausnotruf). Operations are coordinated through an in-house Einsatzzentrale (operations center) and dispatched via the Swiss cantonal emergency number 144 in cooperation with Rettung St.Gallen, serving cantons of St. Gallen, Thurgau, and both Appenzell cantons with international repatriation reach.

Differentiator

Problem solved

Functional benefit

Products and services

• Notfallrettung (Emergency Rescue)
• Krankentransport (Patient Transport)
• Intensivtransport (Intensive Care Transport)
• Repatriierungen (International Repatriation)
• Non-Medical Transport
• Event Medical Services (Sanitätsdienst)
• Training and Education Courses (VGS Academy)
• 24h Hausnotruf (Home Emergency Response)

Quantifiable outcome

• 90/15 response time standard achieved through cooperation with Rettung St.Gallen
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Rettung St.GallencoreStrategic or Co-development Partner · 1 January 2014End of 2014, VGS Medicals signed a cooperation contract with Rettung St.Gallen to offer emergency rescue services. With this partner, VGS pursues the 90/15 principle where in 90% of emergency events a rescue vehicle should arrive within maximum 15 minutes. VGS Medicals is deployed by the cantonal emergency dispatch center KNZ St.Gallen for primary emergency response.

Scale indicators5 records

Recent moves15 records

Expansion highlights7 records

Direct peers

• Malteser Hilfsdienst: Major German/DACH emergency-medical and humanitarian services provider offering ambulance, patient transport, emergency medical training, and event medical coverage. Comparable scale-up trajectory and service portfolio mix (transport + training + events) to VGS, but operating across Germany and parts of Switzerland.
• REVA Air Ambulance: Specialist international air ambulance operator focused on cross-border patient repatriation, ICU repatriation flights, and stretcher transport on commercial aircraft. Closely comparable to VGS's Intensivmobil Schweiz and worldwide Repatriierungen service line.
• Schutz & Rettung Zürich: Municipal emergency services organisation for the City of Zurich providing rescue, ambulance (Notfallrettung), patient transport, and dispatch via a 24/7 Einsatzzentrale analog. Comparable operating model (multi-station 24/7 EMS with cantonal/local integration) but at considerably larger urban scale.
• International SOS: Global medical assistance company providing 24/7 medical advice, evacuation and repatriation services to corporates and insurers. Directly comparable to VGS's worldwide repatriation coordination, ambulance flight (Ambujet) and stretcher arrangement services, though at vastly larger international scale.
• Rega (Swiss Air-Rescue): Switzerland's non-profit air rescue and repatriation provider, offering emergency medical assistance, repatriation from abroad, and intensive-care transport. Overlaps with VGS on repatriation (Intensivmobil/Intensivtransport), event response support, and 24/7 dispatch of medical resources across Switzerland.
• Johanniter Schweiz: Swiss arm of the Johanniter humanitarian organisation, providing ambulance services, patient transport, rescue training (BLS AED, First Responder), and event medical coverage in German-speaking Switzerland. Direct overlap on Notfallrettung, Krankentransport, training courses and event services.

Broad incumbents

• Falck (Denmark): Large, diversified European provider of ambulance, patient transport, emergency response and healthcare staffing. Broader than VGS in geography and service mix (assistance, home care, training), but operates an integrated EMS-plus-services model very similar in structure.

Others

• Rettung St.Gallen: Public-sector cantonal rescue service and primary emergency dispatch (KNZ St.Gallen) partner of VGS. Included as a peer because it is simultaneously VGS's strategic cooperation partner and the dominant EMS incumbent in the shared service area, defining the regulatory and competitive backdrop for Notfallrettung.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/vgsmedicals
• Xx.com/vgsmedicalsag

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VGS Medicals