Shelter Association of Washtenaw County

What Shelter Association of Washtenaw County does

The Shelter Association of Washtenaw County (SAWC) is a 501(c)(3) non-profit organization that operates the Delonis Center in Ann Arbor, Michigan, delivering a coordinated continuum of services for individuals and families experiencing homelessness in Washtenaw County. Service delivery is anchored at a single physical site and spans emergency shelter (Basic, On-Site, and Community Services), residential accommodations, shelter diversion, housing crisis stabilization, evidence-based Critical Time Intervention case management, medical Recuperative Care for post-hospitalization healing, Rotating Shelter, winter warming and emergency programs, and a Pathways program for transition into permanent housing. Programs are accessed via walk-in front-desk intake, county social service referrals, and hospital referrals for recuperative care, with no disclosed technology stack beyond a Wix-hosted website and standard social channels (LinkedIn, Instagram, Facebook).

The business model is donation- and grant-funded rather than transactional: clients receive services free of charge, and the operating budget is supported by individual and corporate donations, legacy giving, third-party fundraising events, and government funding from Washtenaw County Government. The county is publicly acknowledged as the critical operational partner providing the safe-space facility underpinning service delivery, and SAWC publishes annual reports and financials on its website to support donor accountability. There is no evidence of equity funding, M&A activity, paid pricing, or commercial revenue mechanics in the input data.

Name

Shelter Association of Washtenaw County

Legal name

Shelter Association of Washtenaw County

Website

https://annarborshelter.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

The Shelter Association of Washtenaw County is a 501(c)(3) non-profit that operates the Delonis Center in Ann Arbor, Michigan, providing a continuum of free homeless services — emergency shelter, recuperative care, housing stabilization, and pathways to permanent housing — funded by donations and Washtenaw County Government.

Ownership category

akta.pro rank

Product category

Homeless and Emergency Shelter Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Other Community Housing Services (624229), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Emergency shelter services
• Homeless services
• Housing stabilization programs
• Recuperative care services
• Winter warming center

Headquarters

HQ city

Ann Arbor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Distribution channels2 records

Marketing channels6 records

Core offering

SAWC operates the Delonis Center in Ann Arbor, Michigan, providing emergency shelter, on-site services, residential accommodations, and community-based supportive services to individuals and families experiencing homelessness. Its service suite includes shelter diversion, housing crisis stabilization, critical time intervention, recuperative care, seasonal warming center, and pathways to permanent housing, all delivered free of charge to clients.

Product overview

The Shelter Association of Washtenaw County operates the Delonis Center in Ann Arbor, Michigan, providing a coordinated continuum of homeless services. The organization offers a unified service model centered around core shelter programs (Basic Services, On-Site Services, and Residential) supplemented by specialized support programs including Shelter Diversion, Housing Crisis Stabilization, Critical Time Intervention, and Recuperative Care. Seasonal programs address winter emergency needs through Warming Center and Rotating Shelter services, while the Pathways program focuses on permanent housing transitions.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Services Core shelter services providing essential support such as meals, basic needs, and intake assistance to individuals experiencing homelessness at the Delonis Center.
• Community Services Outreach and supportive services delivered in the community to assist clients outside the shelter facility, targeted at individuals experiencing homelessness in Washtenaw County.
• On-Site Services Services provided directly at the Delonis Center shelter to residents and guests, supporting day-to-day needs during their stay.
• Residential Longer-term housing accommodations for individuals and families experiencing homelessness, providing stable residential placements beyond emergency shelter.
• Non-Residential / Shelter Diversion Programs designed to help individuals and families avoid entering the shelter system by finding alternative housing solutions before a shelter stay becomes necessary.
• Housing Crisis Stabilization Emergency intervention services to help individuals experiencing housing crises maintain or obtain stable housing and avoid homelessness.
• Critical Time Intervention Evidence-based case management program providing intensive support during critical transition periods, such as after shelter exit or institutional discharge.
• Recuperative Care Medical recovery services providing a safe place for individuals who are homeless to heal after hospital discharge, typically referred by healthcare providers.
• Rotating Shelter Temporary shelter arrangement that rotates locations to provide flexible capacity during high-demand periods for individuals experiencing homelessness.
• Winter Programs Cold weather services including warming center access and emergency shelter during winter months to protect individuals from extreme cold.
• Pathways Housing navigation program helping individuals transition from homelessness to permanent housing by connecting them with housing opportunities and supportive resources.
• Warming Center Safe warming space for individuals seeking relief from cold weather conditions, operating during winter months as part of seasonal services.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Washtenaw County GovernmentcoreStrategic or Co-development PartnerWashtenaw County Government plays a critical role in providing a safe space and essential support to individuals served at the Delonis Center. The county is acknowledged as a key partner in operating the shelter facility and supporting homeless services in the region.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Avalon Housing: Ann Arbor-based non-profit providing supportive and affordable housing for people experiencing homelessness. Operates in the same Washtenaw County service area and shares the same target population and housing-stabilization mission.
• Family Promise: National non-profit network focused on preventing and ending family homelessness through shelter, diversion, and stabilization programs. Directly comparable mission and referral-based service model.
• Homebase (San Francisco): San Francisco-based non-profit providing shelter, housing, and homeless services for single adults. Comparable urban service model with a similar continuum including recuperative care and housing navigation.
• Shelter House (Fairfax): Single-county non-profit homeless services organization operating emergency shelters, rapid re-housing, and hypothermia prevention programs in Fairfax County, Virginia. Closely comparable single-county operating model with a similar service continuum.

Regional players

• Packard Health: Federally qualified health center in Washtenaw County that partners with homeless services providers. Operates recuperative care and serves many of the same clients, and is a natural referral partner for SAWC's recuperative care program.
• Dawn Farm: Washtenaw County-based non-profit providing residential treatment, recovery housing, and transitional living programs. Comparable mission around serving vulnerable populations with a continuum of housing and supportive services in the same geography.
• Community Action Network: Ann Arbor-area non-profit delivering housing, family, and community services to Washtenaw County residents, including programs serving people experiencing homelessness. Operates in the same region with overlapping client populations.

Others

• National Alliance to End Homelessness: National advocacy and policy organization that provides funding, research, and capacity-building support to local homeless services providers like SAWC. Acts as a sector enabler and benchmarking source for SAWC's programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/DelonisCenter
• LinkedInlinkedin.com/company/sawc-delonis
• Instagraminstagram.com/annarborshelter
• Xx.com/SAWCdelonis

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shelter Association of Washtenaw County