YourGP

What YourGP does

YourGP is a privately held, multi-location general practice headquartered in Canberra, Australian Capital Territory, operating three clinic sites—YourGP@Crace, YourGP@Lyneham, and YourGP@Denman—with 33 consulting rooms and an annual patient base of 30,000+. The practice provides comprehensive primary care across children and families, women's and men's health, skin cancer medicine, chronic disease management, mental health, minor procedures (IUD, Implanon, vasectomy, skin excision), travel vaccinations, driver's medicals, and after-hours care, with on-site pathology at the Crace location via 4Cyte. It operates a GP-tenant commercial model in which independent GPs hire the practice for facilities, nursing, administrative, and IT services and retain their own billing revenue; the practice monetises through service fees charged to GPs, plus procedure and ancillary administration fees.

The practice is built on a fully computerised clinical management system integrated with Medicare, the Department of Veterans' Affairs, My Health Record, MyDHR, electronic prescribing, HealthLink EDI, and the Australian Immunisation Register. AI-powered clinical scribes have been deployed in consulting rooms at the Crace location to automate consultation documentation, operating under strict consent and Australian-only data residency controls. The practice is AGPAL-accredited, RACGP State Award 2020-winning, and serves as a teaching site for ANU medical students and GP registrars, with several GPs holding subspecialty credentials (Masters in skin cancer medicine, Diploma in Paediatrics).

Patient acquisition runs primarily through the Hotdoc online booking platform (with urgent appointments released at midnight and 24/7 self-serve), word-of-mouth from a long-tenured patient base, an informational practice website, and a Facebook presence; after-hours coverage is routed through CALMS (Canberra Afterhours Locum Medical Service). Standard weekday consultation fees range from $117 (Level B, <20 min) to $459 (Level E, >60 min), with pensioner discounts, Saturday surcharges, and procedure-based pricing on top. Operational performance is indicated by a 1.5% DNA (Did Not Attend) rate and the observation that approximately 80% of the trust gap with new patients is closed before the first consultation due to the practice's established brand.

Name

YourGP

Legal name

YourGP

Website

https://yourgpcrace.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

YourGP is a privately held, multi-location general practice operating three clinics in Canberra, Australia, serving 30,000+ patients annually with comprehensive primary care, AI-assisted clinical documentation, and subspecialty services including skin cancer medicine, minor procedures, and chronic disease management.

Ownership category

akta.pro rank

Product category

General Practice / Primary Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

Keywords

• General practice
• Primary healthcare
• Skin cancer medicine
• Minor surgical procedures
• Chronic disease management

Headquarters

HQ city

Canberra

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Consultation Fees: The practice charges private fees for consultations ranging from $117-$459 depending on appointment duration and patient type. Saturday appointments have higher fees. Skin consultations have separate pricing.
2. Procedure Fees: Fees for procedures such as IUD insertion, Implanon, skin cancer removal, vasectomy, and other minor procedures are advised before the appointment.
3. Administration Fees: Repeat prescriptions without appointments incur a $30 administration fee. Missed appointments attract a $50 fee.
4. GP Tenant Services: GPs are tenants who hire the practice to provide services and facilities. GPs pay a service fee and retain their own billing revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

YourGP operates three general practice clinics in Canberra (Crace, Lyneham, and Denman Prospect) providing comprehensive primary healthcare services to over 30,000 patients annually. The practice delivers standard GP consultations, chronic disease management, skin cancer medicine, minor surgical procedures, mental health care, women's/men's/children's health, travel vaccinations, and after-hours care. It runs on a GP-tenant model where independent GPs hire the practice for facilities and services while retaining their own billing, supported by AI-powered clinical scribes and full electronic medical records.

Product overview

YourGP is a multi-location general practice operating three clinic sites in Canberra (Crace, Lyneham, and Denman) providing comprehensive primary healthcare services. The practice functions as a unified healthcare delivery platform with each clinic offering core GP consultations alongside specialized services. The portfolio includes core general practice services at all three locations supplemented by specialized modules including skin cancer medicine (with several GPs holding Masters degrees), children's health with paediatrics focus, chronic disease management programs, mental health care, women's and men's health, minor surgical procedures (including vasectomy and IUD insertion), travel vaccinations, and after-hours care. The practice also employs AI-powered clinical scribes for documentation assistance. Services are delivered by a team of GPs with various subspecialties, supported by nursing staff and administrative teams, with over 30,000 patients served annually across 33 consulting rooms.

Differentiator

Problem solved

Functional benefit

Products and services

• YourGP@Crace Primary clinic location at 1/5 Baratta Street, Crace ACT, open Monday to Friday 8am-6pm and Saturday 9am-1pm. Delivers comprehensive GP services including skin cancer treatment, minor surgery, and AI-powered clinical documentation across 33 total consulting rooms network-wide.
• YourGP@Lyneham

Quantifiable outcome

• 30,000+ patients served annually across three clinics
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature2 records

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ForHealth Group: ForHealth (formerly Healius Medical Centres) operates one of Australia's largest GP clinic networks, offering bulk-billing and mixed-billing primary care across hundreds of sites — comparable business model, billing structure, and patient volume scale to YourGP.
• Ochre Health: Ochre Health runs multi-site GP clinics across regional and metro Australia, including teaching practices with GP registrar placements, mirroring YourGP's teaching-practice model and multi-location footprint.
• IPN Medical Centres: IPN is Australia's largest network of GP clinics with multi-site practices, mixed billing, and integrated specialist services — a direct operational comparable to YourGP's three-site ACT general practice model.
• SmartClinics: SmartClinics is a multi-site Australian general practice chain offering mixed-billing GP, skin cancer, travel medicine, and minor procedures — closely aligned to YourGP's specialty service mix across primary care categories.
• NextPractice: NextPractice is a tech-enabled Australian GP clinic group using modern clinical software, AI-assisted documentation, and online booking — a direct comparable on technology adoption, mixed billing, and patient self-serve access.
• HealthHub Doctors Morayfield: HealthHub Doctors is a large-format multi-disciplinary GP superclinic in Queensland offering comprehensive primary care, skin cancer, allied health, and chronic disease management — comparable in scale and service breadth to YourGP's Crace hub.

Broad incumbents

• Healius Limited: Healius is a major Australian healthcare operator that owned the Lumus/ForHealth medical centre network, providing benchmark scale and commercial comparison for YourGP's clinic-level economics.
• Sonic Healthcare: Sonic Healthcare owns IPN Medical Centres (the largest GP network) and is the parent of many primary care assets — a broad incumbent with overlapping primary care economics, scale, and clinical integration.
• Ramsay Health Care: Ramsay is Australia's largest private hospital operator with growing primary care exposure — a broad incumbent competing for both patients and clinician talent with YourGP at the primary care layer.

Regional players

• Calvary Health Care: Calvary is one of the largest ACT-based hospital and community care operators and a key institutional healthcare player in YourGP's home market, influencing patient referral flows and primary care competition in Canberra.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/YourGPCrace
• LinkedInlinkedin.com/company/yourgp-crace

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YourGP