What PromptTech Global Pvt Ltd does

PromptTech Global Pvt Ltd, founded in 2016 and headquartered in Thiruvananthapuram, Kerala, is a privately held enterprise software provider that delivers integrated POS, ERP, and business management solutions targeting small and medium enterprises. The company operates a fragmented, hybrid product strategy spanning horizontal platforms (PromptTech Lite and PromptTech One as entry-level and mid-tier business management suites), nine vertical-specific POS solutions (Restaurant, Bakery, Laundry, Salon, Boutique, Flower Shop, Retail, Supermarket, Hypermarket), mobile/van sales tools (Venta Wheels), and adjacent capabilities including Odoo ERP implementation, hardware resale, and insurance aggregation (PromptTechInsurance.com, iWallet360). The PromptTech Connect App, relaunched at GITEX 2024, serves as a mobile hub for payroll (with Lulu Exchange WPS integration), accounting, reporting, and AI-assisted insurance workflows.

The technology stack is built around an integrated platform combining proprietary POS software, ERP, cloud infrastructure, and notable third-party integrations including Tally (accounting), Lulu Exchange (UAE WPS payroll), WhatsApp/SMS (customer notifications), Bluetooth printers, GPS/geolocation, and QRVan Connect. Recurring revenue streams include PromptTech Support Subscription (PSS) for software maintenance and PT Care for hardware protection, alongside one-time hardware sales, software licensing, transaction fees from insurance aggregation, and BPO/remote staffing services. Distribution is direct-enterprise sales backed by a regional headquarters network in India, UAE, USA (Silicon Valley), and UK, plus an associate/partner reseller program.

The company is founder-controlled (Aby Abraham, Founder & Director; Anuroop Gopakumar, COO), with no disclosed external institutional investment, and has received regional media recognition including Forbes India 2023 and Times Business Awards North 2025. Customer base is overwhelmingly SME across multiple verticals, with one named enterprise account (an international fast-food chain). Revenue is not publicly disclosed and the company operates with 11-50 employees, suggesting a small but multi-region operation.

Name

PromptTech Global Pvt Ltd

Legal name

PromptTech Global Pvt Ltd

Website

https://prompttechsolutions.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

PromptTech Global provides integrated POS, ERP, and business management software for SMEs across retail, restaurant, distribution, laundry, and beauty sectors. Operating from India, UAE, USA, and UK, the company offers vertical-specific solutions, insurance aggregation, and AI-enabled business tools.

Ownership category

akta.pro rank

Product category

Enterprise POS and Business Management Software

NAICS

Software Publishers (51321), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD), Low-Code/No-Code Application Platforms (HDAEAKAA), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• POS software solutions
• Enterprise resource planning
• Retail management software
• Restaurant POS systems
• Insurance aggregation platform

Headquarters

HQ city

Thiruvananthapuram

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Software Solutions & Licenses: Revenue from proprietary POS software solutions, ERP implementations (including Odoo), and business management software. Includes PromptTech Lite and PromptTech One flagship products.
2. Hardware Sales: Sale of POS machines and business hardware including printers, scanners, and other point-of-sale equipment.
3. PT Care (Hardware Protection): Annual hardware protection service providing insurance coverage and emergency assistance for purchased POS machines. Valid for one year from purchase date.
4. PromptTech Support Subscription (PSS): Annual renewable support subscription covering software updates, upgrades, extended online support, fast-track critical issue support, and hardware software reinstallation services.
5. Enterprise Insurance & InsurTech: Insurance aggregation platform and related insurance services for SMEs including Claim Assist and AI Quote Comparison features.
6. Global Resourcing & BPO: Remote staffing services and IT solutions including cloud services, digital marketing, website development, IT consulting, and IT infrastructure solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

PromptTech Global Pvt Ltd develops and sells integrated enterprise software solutions focused on point-of-sale (POS), ERP, and vertical-specific business management platforms for small and medium enterprises. Its portfolio includes flagship products PromptTech Lite and PromptTech One, plus industry-specific POS software for retail, restaurant, bakery, laundry, salon, supermarket, hypermarket, and fleet-based distribution businesses. The company also sells POS hardware, offers an insurance aggregation platform (PromptTechInsurance.com with iWallet360), AI-enabled mobile applications (PromptTech Connect App with WPS payroll), and related professional services including Odoo implementation, cloud, digital marketing, BPO, and IT consulting.

Product overview

PromptTech Global Pvt Ltd offers a unified enterprise solution platform combining Software, Hardware, Enterprise Insurance, and Business Support services. The core product portfolio centers on PromptTech Lite and PromptTech One as foundational business management platforms, supplemented by industry-specific vertical solutions including Restaurant POS, Bakery POS, Laundry POS, Salon POS, Boutique POS, Flower Shop POS, Retail POS, Supermarket POS, and Hypermarket POS. The company provides specialized solutions like the Van Sale Application and Venta Wheels for fleet-based distribution, alongside enterprise platforms including CRM-ERP and Odoo implementation services. The PromptTech Connect App serves as a mobile hub for AI-enhanced business operations with WPS payroll integration. Additional offerings include PromptTechInsurance.com (insurance aggregator with AI Quote Comparison), iWallet360 (insurance management), PT Care (hardware protection), PSS (support subscription), and services spanning cloud, digital marketing, website development, IT consulting, BPO, and remote staffing.

Differentiator

Problem solved

Functional benefit

Brands

• PromptTech Support Subscription (PSS): Software support and maintenance subscription service for PromptTech software solutions.
• PromptTech One
• PromptTech Lite
• PromptTech Connect App
• Venta Wheels
• PromptTech Salon Pro
• PromptTechInsurance.com
• iWallet360
• PT Care
• PromptTimes
• PromptTech Lite

Products and services

• PromptTech Lite Entry-level business management and POS solution designed for SMEs, providing essential billing, inventory, and sales management capabilities for day-to-day retail operations.
• PromptTech One Comprehensive unified business management platform offering full-featured POS, inventory management, multi-branch operations, weighing scale integration, and broader enterprise capabilities for growing businesses.
• PromptTech Van Sale Application Mobile-first van sales and distribution management solution enabling field teams to manage orders, inventory, and transactions on the go with offline functionality and real-time stock updates.
• PromptTech Venta Wheels Advanced van sales POS system with Tally integration, geolocation tracking, route optimization, barcode scanning, QR code invoicing (QRVan Connect), and live location printing for fleet-based distribution businesses.
• PromptTech Restaurant POS Software Restaurant management solution offering order taking, kitchen communication, inventory management, purchase management, employee management, customer management, and comprehensive reporting including item-wise and daily sales reports.
• PromptTech Bakery POS System Specialized billing and POS solution for bakery businesses, featuring inventory tracking, sales management, and expiry date monitoring for perishable products.
• PromptTech Laundry POS Laundry and dry cleaning management software with customer tracking, order status updates, WhatsApp integration for notifications, B2B sales management, bulk order handling, and delivery scheduling capabilities.
• PromptTech Salon Pro Beauty and aesthetic clinic management solution with appointment scheduling, inventory management, customer relationship features, and multi-branch support for busy salon operations.
• PromptTech Boutique POS POS and inventory management solution for boutique retail, featuring e-commerce integration, inventory tracking, and customizable features for fashion retail operations.
• PromptTech Flower Shop POS Specialized POS solution for flower shop retail operations with inventory management and billing capabilities.
• PromptTech Retail POS Software Comprehensive retail management solution for general retail businesses, offering billing, inventory, sales management, loyalty programs, offer management, accounts, comprehensive reports, CRM, and multi-user management with privileges.
• PromptTech Supermarket POS Enterprise-grade supermarket management system with multi-branch support, real-time pricing adjustments, weighing scale integration, purchase and sales returns handling, and inventory optimization.
• PromptTech Hypermarket POS Large-format retail management solution designed for hypermarkets, handling high-volume transactions, extensive product catalogs, and complex pricing strategies.
• PromptTech CRM – ERP Enterprise resource planning and customer relationship management platform providing integrated solutions for managing business operations, customer data, and strategic support across the enterprise.
• Odoo Implementation Services Professional Odoo ERP implementation services including customization, integration with existing systems, and consulting for businesses adopting the Odoo platform.
• PromptTech Connect App Mobile customer support and business operations application providing AI-enabled integrated platform for SMEs covering payroll (WPS), ERP, accounting, and insurance management.
• PromptTechInsurance.com Insurance aggregator platform for SMEs offering insurance comparison, policy management, and claims processing with AI Quote Comparison and Claim Assist Portal.
• iWallet360 Insurance management solution available in PromptTech Connect App. Consolidates business, medical, and motor insurance policies into a single integrated profile with expiry notifications and AI-powered support.
• PT Care Annual hardware protection service for PromptTech POS machine clients providing insurance coverage including physical damage replacement, natural calamity coverage, and emergency pickup/repair assistance in UAE, Qatar, and Bahrain.
• PromptTech Support Subscription (PSS) Annual renewable software support and maintenance subscription covering software updates, upgrades, extended online support, fast-track critical issue support, and hardware software reinstallation services.
• Business Hardware Enterprise hardware solutions including POS machines, printers, scanners, and equipment for business operations.
• Cloud Services Cloud infrastructure and hosting solutions enabling cloud-based operations, data storage, and business continuity for enterprise clients.
• Digital Marketing Services Comprehensive digital marketing including social media marketing, search engine optimization, search engine marketing, content creation, and digital branding services for business growth.
• Website Development Professional website design and development services including e-commerce website solutions, UI/UX design, and web solutions provider services.
• IT Consulting IT advisory and consulting services for technology strategy, implementation planning, and digital transformation.
• IT Infrastructure Solutions Enterprise IT infrastructure design, implementation, and management services.
• BPO Services Business process outsourcing services for operational efficiency and cost optimization.
• Remote Staffing Services Remote workforce solutions providing access to skilled professionals for business operations.
• Operational Consultancy End-to-end consulting and operational support for business process optimization and long-term performance improvement.

Quantifiable outcome

• Reduced operational inefficiencies through automated processes
• +3 more outcomes

Named customers20 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Lulu ExchangecoreStrategic or Co-development Partner · 1 October 2024Strategic partnership for Wages Protection System (WPS) enabling UAE businesses to process salary transfers through PromptTech Connect App. Lulu Exchange provides the payment infrastructure while PromptTech offers integrated payroll management. Presented at GITEX 2024 by Deputy CEO Shaiju Mohandas and Assistant VP Joseph Cletus of Lulu Financial Holdings.
• Omega Insurance BrokerscoreStrategic or Co-development Partner · 1 January 2024Partnership to launch insurance aggregation platform for SMEs in UAE. The platform enables businesses to compare and purchase insurance policies from multiple providers, featuring AI Quote Comparison and Claim Assist Portal. Jointly developed InsurTech solution targeting SME market.
• Kingston Investment HoldingsminorOthersChairman Lalu Samuel represented Kingston Investment Holdings at GITEX 2024 launch event. Involved in Industries Group and Sharjah Chamber of Commerce and Industry.
• Government of Kerala - IT CommitteeminorOthersGovernment representatives including Vishnu V Nair (Director of Talent at High Power IT Committee) and Prajith Prabhakaran (Director of Startups) participated in GITEX 2024 launch event, indicating supportive government partnership for Kerala-based tech companies.
• Sharjah Chamber of Commerce and IndustryminorOthersChamber representative participated in GITEX 2024 launch event, supporting PromptTech's regional expansion in UAE.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TouchBistro: TouchBistro is an iPad-based POS built specifically for restaurants, offering menu management, inventory, and floor planning. It overlaps directly with PromptTech's restaurant and F&B vertical solutions.
• Toast: Toast is a leading cloud-based POS platform purpose-built for restaurants, with expanding multi-vertical functionality. It directly competes with PromptTech's Restaurant POS and broader SME POS offering, serving similar SMB customers with software + hardware bundles.
• Phorest Salon Software: Phorest is a salon and spa management software with POS, appointment booking, and CRM. It competes directly with PromptTech Salon Pro in the beauty and aesthetic clinic vertical.
• Clover (Fiserv): Clover provides SMB POS hardware and software with an app marketplace for retail, restaurants, and service businesses. Its bundled hardware + software model closely mirrors PromptTech's POS + Business Hardware offering.
• Lightspeed Commerce: Lightspeed offers cloud-based POS and commerce solutions for retail, restaurants, and golf. It directly competes with PromptTech One, Retail POS, and Restaurant POS across SMB and multi-branch use cases.
• Square (Block): Square provides integrated POS, payments, and business software for small businesses across retail and food service. It competes head-to-head with PromptTech's POS and multi-branch retail software targeting the same SME segment.

Emerging players

• Posist: Posist is a cloud-based restaurant POS and management platform serving India and global markets. It directly overlaps with PromptTech's Restaurant POS and India-based SME restaurant segment.
• Petpooja: Petpooja is a leading restaurant POS provider in India serving SMBs with billing, inventory, and integrations. It is highly comparable to PromptTech in the Indian F&B market with similar SME focus and vertical depth.
• eZee Absolute: eZee Absolute is a hotel and restaurant POS/management software widely used in India, the Middle East, and emerging markets. Its regional presence and multi-vertical SME focus make it comparable to PromptTech.

Broad incumbents

• Shopify POS: Shopify POS is part of the broader Shopify commerce platform, providing retail POS with strong e-commerce integration. It competes with PromptTech's Boutique and Retail POS solutions, especially among SMBs with omnichannel needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/PrompttechS
• Facebookfacebook.com/prompttechmena
• LinkedInlinkedin.com/company/prompttech-global
• Instagraminstagram.com/prompttech
• Pinterestin.pinterest.com/prompttechofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PromptTech Global Pvt Ltd