Met-Ed

What Met-Ed does

Met-Ed (Metropolitan Edison Company) is a regulated electric distribution utility subsidiary of FirstEnergy Corp (NYSE: FE), one of ten operating utilities under the FirstEnergy holding company. It serves residential, commercial, and industrial customers across a portion of Pennsylvania, providing electricity transmission and distribution services under rate regulation by the Pennsylvania Public Utility Commission. Met-Ed operates within an exclusive service territory granted by state regulatory authorities, generating revenue primarily through approved distribution rates billed monthly across Residential, Commercial, and Industrial rate classes. Smart meter charges and other approved program costs are included in customer bills as authorized by regulators.

Met-Ed's core product is regulated electricity delivery, supported by Advanced Metering Infrastructure (AMI) and UL-certified smart meters that automate meter readings, enable faster outage response, and provide customers with granular energy usage data. The company offers a digital customer experience through FirstEnergy's My Account portal, including the Analyze Usage tool, 12-month Usage History, the Home Energy Analyzer, and text/email alert services for outage notifications and bill reminders. Customers can report outages via web, phone (1-888-LIGHTSS), or SMS (text OUT to 544487). Smart meter deployment is conducted as part of Pennsylvania Act 129 compliance requirements.

Met-Ed's go-to-market is sales-led in the sense that customer acquisition occurs through its incumbent regulated status rather than competitive selling; the company does not compete on price for distribution services within its territory. Marketing and customer engagement are executed through FirstEnergy's corporate channels, including the FirstEnergy.com website, social media properties (X, Facebook, LinkedIn, YouTube, Flickr), community involvement programs, and bill inserts. The company also partners with ChooseEV to provide electric vehicle information and charging resources, signaling strategic positioning around the residential energy transition. As a regulated utility subsidiary, Met-Ed's revenue model is subscription/recurring (monthly billed rates) with no direct competition for the wire service within its franchise area.

Name

Met-Ed

Legal name

Metropolitan Edison Company

Website

https://firstenergycorp.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

10,001+ employees

Short description

Met-Ed (Metropolitan Edison Company) is a regulated electric distribution utility subsidiary of FirstEnergy Corp serving residential, commercial, and industrial customers across a Pennsylvania service territory, generating revenue through PUC-approved monthly distribution rates and operating smart meter (AMI) infrastructure.

Ownership category

akta.pro rank

Product category

Regulated Electric Utility Distribution

NAICS

Electric Power Generation, Transmission and Distribution (2211)

akta.pro primary industry

Advanced Metering Infrastructure (AMI) Deployment & Managed Services (EUAEANAA)

akta.pro secondary industries

Advanced Metering Infrastructure (AMI) & Smart Metering (EUADAPAB), Meter Installation, Exchange & Field Services (EUADAFAF), Customer Energy Engagement (In-Home Displays, Portals, Usage Insights) (EUADAFAH)

Keywords

• Electric utility distribution
• Regulated electricity service
• Smart meter deployment
• Outage management services
• Residential energy billing

Headquarters

HQ city

Reading

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others

Revenue model

1. Electric Distribution Service: Met-Ed generates revenue primarily through regulated electricity distribution rates approved by the Pennsylvania Public Utility Commission. Revenue is derived from providing transmission and distribution services to end-use customers in its service territory.
2. Smart Meter Program: Revenue includes charges for smart meter equipment and installation, which are included in customers' monthly bills as approved by regulatory authorities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Met-Ed is a regulated electric distribution utility that delivers electricity to residential, commercial, and industrial customers across its exclusive Pennsylvania service territory, with rates approved by the Pennsylvania Public Utility Commission. The company offers electricity distribution, smart meter (AMI) infrastructure deployment, online account management and billing, outage reporting and restoration, and energy usage analysis tools, all delivered through FirstEnergy Corp's digital platforms and field operations.

Product overview

Met-Ed (Metropolitan Edison Company) is one of FirstEnergy Corp's 10 electric utilities serving customers in Pennsylvania. The company offers a portfolio of energy products and services centered on electricity distribution and customer account management. Core offerings include smart meter deployment (part of Advanced Metering Infrastructure/AMI), an online My Account portal for billing and payment, and outage reporting/management services. Add-on services include the Analyze Usage tool providing energy analysis and comparisons, the Home Energy Analyzer for detailed consumption insights, text and email alert notifications, EV charging information through third-party partner ChooseEV, and a smart meter opt-out program. The suite of products works together to enable customers to monitor usage, pay bills, report outages, and make informed decisions about energy consumption. Met-Ed's smart meters are UL certified and deployed as part of Pennsylvania Act 129 compliance requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Meters Digital electric meters that collect electricity usage information and send data to the utility through secure telecommunications connections. Smart meters reduce estimated bills through automated readings, help respond to outages faster, and enable customers to track energy use. Deployed as part of Advanced Metering Infrastructure (AMI).
• My Account Online Portal Customer online account management portal enabling bill viewing, payment processing, usage history tracking, and account customization for Met-Ed customers.
• Outage Reporting & Management Services for reporting power outages via online, text message (text OUT to 544487), or phone (1-888-LIGHTSS), viewing current outages on maps, and receiving outage notifications.
• Billing & Payment Services Various payment options including online bill pay, payment programs, billing history, and eBill electronic billing enrollment for Met-Ed customers.
• Analyze Usage Tool Online tool providing home energy analysis including usage patterns, bill comparisons, neighborhood efficiency comparisons, and projected usage for customers with smart meters.
• Text & Email Alerts Notification services for important account updates, outage notifications, and bill reminders via text messages and emails for Met-Ed customers.
• Electric Vehicle (EV) Information Services Information about electric vehicles, charging types, public charging station locations, rebates, and incentives, accessible through third-party partner ChooseEV for Met-Ed customers.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Duquesne Light Company: Investor-owned electric distribution utility serving the Pittsburgh metro area. Comparable on Pennsylvania regulatory framework, distribution rate-base economics, and ongoing grid-modernization/AMI investments.
• West Penn Power: FirstEnergy's other Pennsylvania electric distribution utility. Shares regulatory oversight by the Pennsylvania PUC, the same AMI/smart-meter rollout program, and FirstEnergy's My Account and outage platforms — making it a near-twin operating peer.
• Penn Power: Smaller FirstEnergy Pennsylvania distribution subsidiary serving western PA. Operates under the same rate-base economics, AMI deployment plan, and parent-company support structure as Met-Ed.
• Jersey Central Power & Light (JCP&L): FirstEnergy's New Jersey distribution subsidiary, currently expanding AMI with a 1.1M-meter deployment approved by the NJ Board of Public Utilities. Operates the same smart-meter technology and corporate platforms as Met-Ed and is the most direct functional peer outside Pennsylvania.
• Penelec (Pennsylvania Electric Company): Sister FirstEnergy subsidiary operating as another regulated electric distribution utility in Pennsylvania. Same parent, similar regulatory environment, customer mix, AMI deployment, and rate-case framework — the most direct functional and geographic comparable to Met-Ed.
• PPL Electric Utilities: Independent investor-owned electric distribution utility serving central and eastern Pennsylvania. Competes with Met-Ed for regulatory mind-share in Harrisburg, faces similar AMI/grid-modernization mandates, and is the closest non-affiliated direct competitor in the PA distribution market.

Broad incumbents

• Potomac Edison: FirstEnergy's Maryland/West Virginia distribution utility. Shares parent-company AMI and customer-platform investments with Met-Ed but faces a different state regulatory framework and a smaller customer base.
• BGE (Baltimore Gas and Electric): Exelon-owned regulated electric and gas distribution utility in central Maryland. Provides a peer benchmark for AMI maturity, smart-meter-enabled customer programs, and distribution rate-base economics in the mid-Atlantic US.
• PECO Energy: Exelon subsidiary that is the largest electric and natural gas distribution utility in southeastern Pennsylvania. Operates outside Met-Ed's territory but follows the same PA regulatory framework and offers a benchmark for distribution-scale AMI, demand-response, and grid-modernization execution.
• Ohio Edison: FirstEnergy's Ohio distribution utility. Sister subsidiary under the FirstEnergy umbrella with shared corporate infrastructure and AMI roadmap, but operates under Ohio (PUCO) rather than PA regulation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/FirstEnergyCorp
• YouTubeyoutube.com/user/FirstEnergyTV
• Facebookfacebook.com/firstenergyCareers
• LinkedInlinkedin.com/company/firstenergy-corp

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Met-Ed