Zorgbelang Brabant

What Zorgbelang Brabant does

Zorgbelang Brabant|Zeeland, legally Stichting Zorgbelang Brabant|Zeeland, is a Dutch non-profit foundation with ANBI (Algemeen Nut Beogende Instelling) status, founded in 1998 and headquartered at Ringbaan Zuid 44 in Tilburg, with a secondary office at Stationsplein 21 in Goes serving Zeeland. Operating across the North-Brabant and Zeeland provinces, the organization delivers independent client support (onafhankelijke cliëntondersteuning) under the Wmo and Wlz frameworks, confidential trust person services, complaints handling, and citizen participation programs for residents, municipalities, healthcare providers, and provincial governments.

The organization offers a unified portfolio of citizen participation and healthcare support services rather than a software platform: front-line advisory via the Adviespunt Zorgbelang (reachable at 0900-2438181), professional client support (Cliëntondersteuning), confidential counselors (Vertrouwenspersonen), a complaints officer service (Klachtenfunctionaris), specialized client support through the Metgezel program, the Academie Zorgbelang training and education arm, and community projects including Meedenkers (informal client supporters), Ouders voor ouders (parent-to-parent support), and Adviesvangers (youth advisory). Value delivery rests on trained personnel and methodologies such as Deep Democracy rather than proprietary technology, with informal complements from ervaringsdeskundigen (experts by experience) and volunteers.

Revenue is generated entirely through commissioned professional services rather than product sales, across three streams: client support and advisory services for municipalities and healthcare purchasers, a project bureau executing consultancy and participatory research on a phased-invoicing hourly rate (50/20/20/10 milestone structure, 14-day payment terms), and training delivery through the Academie. Pricing is not publicly disclosed. The organization is governed by a two-person executive board (Elga van Dartel and Gabie Conradi since January 2025) under a Raad van Toezicht, with no equity ownership or external investors. The organization has announced a fusion with Zorgbelang Inclusief effective January 1, 2026, under which it will continue operations under the Zorgbelang Inclusief name, expanding the combined organization's regional footprint beyond the current two-province scope.

Name

Zorgbelang Brabant

Legal name

Stichting Zorgbelang Brabant|Zeeland

Website

https://zorgbelang-brabant.nl

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Zorgbelang Brabant (legally Stichting Zorgbelang Brabant|Zeeland) is a Dutch ANBI-registered non-profit foundation delivering independent client support, complaints handling, training, and citizen participation services to residents, municipalities, and healthcare organizations across North-Brabant and Zeeland provinces.

Ownership category

akta.pro rank

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Client Support & Advisory Services: Zorgbelang provides independent client support (onafhankelijke cliëntondersteuning), complaints handling (klachtenfunctionaris), and confidential trust person services (vertrouwenspersonen). These are commissioned by municipalities, healthcare purchasers, and healthcare organizations. Revenue is generated through contracted service agreements with public and quasi-public sector clients.
2. Project Bureau & Consultancy: Zorgbelang executes commissioned projects on behalf of municipalities, healthcare organizations, and regional coalitions. Projects range from participatory research and youth empowerment programs (e.g., Adviesvangers, Ouders voor ouders) to organizational impact assessments and training programs (e.g., Q-koorts training with Q-support, Meedenkers training). Pricing is based on annual hourly rates; project proposals are issued as quotations with phased invoicing (50% on signing, 20% at midpoint, 20% at 75%, 10% at completion).
3. Academie Zorgbelang - Training & Education: Zorgbelang's academy delivers training programs to external audiences including municipalities, healthcare organizations, and social enterprises. Programs include Deep Democracy training, Q-koorts patient training, social entrepreneurship training, and government collaboration training. Revenue is generated through training fees charged to participants or commissioning organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Zorgbelang Brabant|Zeeland delivers independent client support (onafhankelijke clientondersteuning), complaints handling (klachtenfunctionaris), confidential counselor services (vertrouwenspersonen), commissioned project bureau work, and training programs (Academie Zorgbelang) for municipalities, healthcare organizations, and individual residents in the North-Brabant and Zeeland provinces of the Netherlands. Services are anchored in a 'truly listening works' philosophy that combines professional expertise with lived experience to amplify citizen voice in healthcare and the social domain.

Product overview

Zorgbelang Brabant|Zeeland offers a comprehensive suite of citizen participation and healthcare support services. The organization operates as a unified service portfolio rather than a platform-with-modules architecture. Core services include Adviespunt Zorgbelang (front-line advisory), Cliëntondersteuning (professional client support), Vertrouwenspersonen (confidential counselors), and Klachtenfunctionaris (complaints handling). Specialized offerings include Gespecialiseerde Cliëntondersteuning via the Metgezel program for autism and other complex needs. The Participatiehub initiative fosters regional collaboration between residents, healthcare organizations, and municipalities. Academie Zorgbelang provides training services including the Leergang for informal client supporters. Community-focused projects like Meedenkers (advisors), Ouders voor ouders (parent support), and Adviesvangers (youth advisory) complement the professional services, creating a holistic ecosystem supporting citizen voice in healthcare.

Differentiator

Problem solved

Functional benefit

Products and services

• Adviespunt Zorgbelang Independent front-line advisory service for individual residents of Brabant and Zeeland with questions about care, support, and social-domain matters (Wmo/Wlz). Reachable by phone (0900-2438181), online form, or in person at local offices.
• Clientondersteuning Professional client support services including independent client support (OCO), specialized client support, and assistance for social-domain questions. Helps clients navigate healthcare systems and maintain self-direction.
• Vertrouwenspersonen Confidential counselors providing support for youth care clients and general healthcare clients, addressing complaints, questions, and problems while centering client rights and interests.
• Klachtenfunctionaris Complaints officer service that handles formal complaints about care services and data-handling practices on behalf of healthcare organizations and clients.
• Gespecialiseerde Clientondersteuning (Metgezel) Specialized client support program providing tailored support to specific target groups including people with autism, delivered under the national 'Metgezel' quality program for client support in the Netherlands.
• Academie Zorgbelang Training and education services including the Leergang voor informele clientondersteuners (training program for informal client supporters), Deep Democracy training, Q-koorts patient training, social entrepreneurship training, and government collaboration training.
• Meedenkers Advisory service providing support for residents seeking help in the social domain (care, Wmo, participation, youth care). Both formal professional advisors and informal trained volunteers are available, delivered jointly with partner organizations in Tilburg.
• Ouders voor ouders Parent-to-parent support project where trained parents with lived experience of youth care trajectories support other parents navigating similar situations.
• Adviesvangers Youth advisory initiative where young people advise on youth care policies through formats such as Speak&Eat sessions, involving youth directly in decision-making processes.

Quantifiable outcome

• The Participatiehub aims to establish 5 regional participation hubs (1 in Zeeland and 4 in North-Brabant) where residents, professionals, and organizations collaborate on health and well-being solutions.
• +2 more outcomes

Named customers10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered flagship, core, minor, former core (transferred in 2025) and project-level.

• Zorgbelang InclusiefflagshipStrategic or Co-development Partner · 1 January 2026Effective 1 January 2026, Zorgbelang Inclusief and Zorgbelang Brabant|Zeeland fuse (merge) into a single organization under the name Zorgbelang Inclusief. The fusion is designed to increase societal impact, strengthen service delivery, broaden knowledge, and ensure continuity for residents, clients, and partners in both organizations' regions. This is the most significant structural partnership change in the organization's history.
• Koepel Zorgcoöperaties Zuid-NederlandcoreStrategic or Co-development Partner · 1 January 2025Zorgbelang Brabant|Zeeland is an initiator of the Participatiehub Brabant|Zeeland initiative alongside Koepel Zorgcoöperaties Zuid-Nederland, Genero, Zeeuwse Zorg Coalitie, and Senioren Brabant|Zeeland. The initiative aims to create five regional participation hubs (one in Zeeland and four in North-Brabant) where residents, professionals, and organizations collaboratively address healthcare and well-being challenges. Koepel Zorgcoöperaties contributes its network and expertise in southern Netherlands care cooperatives.
• GenerocoreStrategic or Co-development Partner · 1 January 2025Co-initiator of the Participatiehub Brabant|Zeeland. Genero brings expertise in social innovation and community development to the coalition, contributing to the goal of establishing regional hubs that connect residents, patient representatives, and healthcare professionals.
• Zeeuwse Zorg CoalitiecoreStrategic or Co-development Partner · 1 January 2025Long-standing partner and co-initiator of the Participatiehub for Zeeland. The Zeeuwse Zorg Coalitie brings together healthcare organizations, municipalities, and insurers in Zeeland to address aging, labor shortages, and care accessibility challenges. The coalition also runs the Burgerberaad Zorg Zeeland and supports the Pact Zeeuwse Zorg Coalitie.
• Senioren Brabant|ZeelandcoreStrategic or Co-development Partner · 1 January 2025Co-initiator of the Participatiehub Brabant|Zeeland, representing the interests and participation of seniors in both provinces. Senioren Brabant|Zeeland contributes the perspective of elderly residents to the coalition's work on regional healthcare and well-being.
• Provincie Noord-BrabantcoreStrategic or Co-development PartnerProvincial government partner in North-Brabant. Zorgbelang collaborates with the province on health promotion, prevention, and participatory governance initiatives. The province co-organizes events such as the Dag van de Gezondheid and co-signs regional agreements such as the Regioakkoord Gezonder Leven.
• Provincie ZeelandcoreStrategic or Co-development PartnerProvincial government partner in Zeeland. Zorgbelang collaborates with the province on healthcare accessibility and resident participation. The province is represented in the Zeeuwse Zorg Coalitie and the Burgerberaad Zorg Zeeland.
• Dementienetwerk West-BrabantcoreStrategic or Co-development PartnerPartner in the 'Grip op Kwetsbaarheid' coalition of 19 organizations working on aging, prevention, dementia care, and digitalization in West-Brabant. Zorgbelang contributes patient perspective and participation expertise to the coalition, which developed the Dementiewegwijzer (digital dementia guide) for caregivers and people with memory problems.
• Zorgzaam 's-HertogenboschcoreStrategic or Co-development PartnerMulti-organization partnership in the 's-Hertogenbosch region coordinating the 'Mijn Zorg' regional awareness campaign. The campaign aims to engage all residents in future-proofing local healthcare amid staff shortages. Zorgbelang participated in creative co-creation sessions and continues as a coalition partner. Members include 28+ organizations across healthcare, welfare, housing, education, and insurance.
• Q-supportcoreStrategic or Co-development PartnerOngoing partnership with Q-support, the national expertise, support, and advisory center for Q-fever patients and (care) professionals. Zorgbelang delivers two training programs: 'Omgaan met Q-koorts' (coping with Q-fever) and 'Q-koorts de draad weer opgepakt!?' (follow-up training on Positive Health). Programs are delivered free of charge to participants, commissioned and funded by Q-support.
• Nature For HealthminorStrategic or Co-development PartnerPartnership for the 'Natuur op Recept' (Nature on Prescription) initiative, in which Zorgbelang conducts research on behalf of Nature For Health into applying the health benefits of nature in general practitioner practices in North-Brabant. The initiative encourages healthcare professionals to prescribe nature-based activities as part of a healthy lifestyle.
• Matzer TheaterproductiesminorStrategic or Co-development PartnerPartnership with Matzer Theaterproducties to measure the societal impact of the theater production 'Je kunt me gerust een geheim vertellen' (a positive show about dementia). Together with Fontys Hogeschool, Zorgbelang developed a theory of change, impact measurement framework, and evaluation methodology to demonstrate how the performance shifts audience attitudes toward dementia.
• Fontys HogeschoolminorStrategic or Co-development PartnerAcademic partner in the impact measurement collaboration with Matzer Theaterproducties. Fontys Hogeschool students tested the theory of change for the dementia theater production and contributed to the development of pre/post surveys to measure shifts in audience perspectives on dementia.
• Jeugdstemformer core (transferred in 2025)Implementation/ SI/ Consulting PartnerFormer subcontracting relationship: Zorgbelang executed youth trust work (vertrouwenswerk jeugd) in North-Brabant and Zeeland on behalf of Jeugdstem from 2015 to 2024. As of 1 January 2025, Jeugdstem has taken over all activities directly, including all dossiers, clients, and involved trust persons. For clients, there is no change in service or personnel.
• Gemeente Meierijstadproject-levelStrategic or Co-development PartnerMunicipality commissioned Zorgbelang to strengthen social entrepreneurship in Meierijstad, focusing on labor participation and untapped talent of people distant from the labor market. Zorgbelang organized a start meeting, five network sessions, and co-creation workshops, resulting in proposals for a social entrepreneurship network, improved cooperation with social services, and a single municipal contact point.
• Gemeente TilburgcoreStrategic or Co-development PartnerKey municipality partner in North-Brabant. Zorgbelang collaborates with Tilburg on the Meedenkers (informal client supporters) program, the Toegang Tilburg access point, and the 'Meedenklijn' telephone support line. The municipality has statutory responsibility for independent client support in the social domain, which is executed through Zorgbelang and two other organizations.
• Contour de Twern and MEE De Meent GroepcoreStrategic or Co-development PartnerJoint execution partners with Zorgbelang for informal client support (meedenkers) in Tilburg. The three organizations, commissioned by the municipality, collectively ensure that residents needing support have access to a meedenker. They jointly developed the training program (leergang) for informal client supporters.
• Zorgverzekeraar CZcoreStrategic or Co-development PartnerMajor health insurer partner in the region. CZ is involved in multiple Zorgbelang initiatives including the IZA mental health transformation plan (West-Brabant Oost and Midden-Brabant), the Mijn Zorg campaign, the Grip op Kwetsbaarheid coalition, and healthcare research projects such as thuismonitoring (home monitoring).
• Zorgverzekeraar VGZcoreStrategic or Co-development PartnerHealth insurer partner involved in the IZA mental health transformation plan and the Mijn Zorg regional campaign. VGZ co-commissions and co-funds transformation initiatives aimed at keeping mental healthcare accessible and reducing unnecessary referrals to specialized GGZ.
• Het Vliegwiel (Patiëntenfederatie Nederland)coreStrategic or Co-development PartnerZorgbelang is a proud coalition partner of Het Vliegwiel, an initiative of Patiëntenfederatie Nederland for digital transformation in healthcare. The coalition develops practical tools, supports implementation, and shares knowledge. Zorgbelang participates in the 'patient support for telemonitoring' working group, aiming to ensure that by end of 2022 as many hospitals as possible have support systems in place for people using telemonitoring.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• MEE Nederland: National Dutch network of MEE organizations providing independent client support and information for people with disabilities and chronic illnesses. Closely comparable mission of helping residents navigate Wmo/Wlz and social support systems, delivered through regional branches.
• Landelijk Steunpunt (mede)zeggenschap (LSR) / LOC Waardevolle zorg: Dutch organization supporting client councils (cliëntenraden) in healthcare institutions. Directly comparable service: Zorgbelang provides client council support (e.g., to HZG Breda) and LOC does so nationally, with overlapping methods and buyer base.
• Zorgbelang Inclusief: Dutch foundation providing patient advocacy, independent client support, and participation services that is the announced merger partner of Zorgbelang Brabant|Zeeland effective January 2026. Operates a virtually identical service portfolio (Adviespunt, client support, complaints handling, training) in overlapping Dutch regions.
• Ieder(in): Umbrella network of more than 300 Dutch patient and disability organizations, focused on collective interest representation and policy advocacy in healthcare. Comparable in the role of aggregating citizen/patient signals and representing them to government and providers.
• Per Saldo: National Dutch interest organization for personal budget (PGB) holders, providing independent client support and advocacy. Comparable to Zorgbelang's specialized client support in the social domain and its complaints/trust person functions.
• MantelzorgNL: National Dutch association supporting informal caregivers, including via training, advice, and policy advocacy. Comparable scope of services to Zorgbelang's training academy and client advisory services, with similar reliance on commissioned and project-based funding.
• Patiëntenfederatie Nederland: National Dutch patient federation representing the collective interests of patients and a key driver of digital healthcare transformation initiatives such as Het Vliegwiel. Zorgbelang is a coalition partner; comparable in advocacy, participation, and digital health agenda-setting mandate.

Others

• Movisie: National Dutch knowledge center for the social domain, supporting municipalities and welfare organizations with research and methodology. Adjacent: Zorgbelang's project bureau addresses similar municipal needs but Movisie operates at a national knowledge-development level rather than regional service delivery.
• Burgerkracht Nederland: Dutch foundation strengthening citizen participation and community initiative across social domains. Comparable in the participatory methodology Zorgbelang applies in coalitions like the Participatiehub, though focused more broadly on civic participation than healthcare.
• Vilans: National Dutch knowledge center for long-term care, providing research, training, and improvement programs to care organizations. Adjacent rather than competing: serves a similar stakeholder ecosystem but as an enabler rather than direct client-support provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zorgbelangbrabantzeeland
• LinkedInlinkedin.com/company/zorgbelangbrabantzeeland
• Xx.com/zorgbelangbrze

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Zorgbelang Brabant