Vaxxine Computer Systems

What Vaxxine Computer Systems does

Vaxxine Computer Systems is a privately held, vertically integrated regional ISP and full-service technology provider headquartered at 80 Grantham Avenue South in St. Catharines, Ontario. Founded in 1984 as All Systems Go to support DEC VAX computers and incorporated under its current name in 1986, the company launched as the first dial-up Internet Service Provider in the Niagara Peninsula in 1994 and has since evolved into a multi-product technology vendor serving residential households and small-to-medium businesses across St. Catharines, Niagara Falls, and the broader Niagara Region.

The company operates a bundled portfolio built on its own internet infrastructure (DOCSIS-3 cable and VDSL/PPPoE DSL with PPPoE authentication), supplemented by VoIP home telephone, virtualized Linux/Windows web hosting (with Virtualmin control panels, spam control, and 99.9% uptime guarantee), CIRA-certified and OpenSRS-resold domain registration, Comodo-partnered SSL certificates, full-stack web development (PHP/Laravel, .NET, Ruby on Rails, iOS, WordPress/Drupal/Joomla), and managed IT services including cybersecurity, Microsoft 365 administration, backup/DR, and network design. Hardware sales (cable/VDSL modems, routers, VoIP ATA) and Apple Authorized Service Provider repairs round out the offering, alongside a remote support product (Vaxxine SOS) and server co-location.

Vaxxine generates revenue primarily through recurring monthly and annual subscriptions: cable internet ($39.95–$74.95/mo), DSL ($33.95–$65.95/mo), VoIP ($11.99–$19.99/mo for bundled customers), hosting ($6–$50/mo), and domains ($30–$35/yr). Secondary streams include hardware sales, professional services (web development at $125/hour, IT consulting), and one-time setup/activation fees. Go-to-market is direct-to-consumer via phone (local and toll-free), the my.vaxxine.com self-service portal, the vvs.directnet.ca VoIP portal, and in-person at the St. Catharines office, supported by 40+ years of community reputation and word-of-mouth in the Niagara Region.

Name

Vaxxine Computer Systems

Legal name

Vaxxine Computer Systems

Website

https://web.vaxxine.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Vaxxine Computer Systems is a privately held Niagara Region ISP and full-service technology provider offering cable/DSL internet, VoIP, web hosting, domains, SSL, web development, and managed IT services to residential households and small businesses in St. Catharines and Niagara Falls, Ontario.

Ownership category

akta.pro rank

Product category

Internet and Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG)

akta.pro secondary industries

Private Cloud Networking & SDN/NFV Management (HDABABAK), Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ)

Keywords

• Internet service provider
• DSL and Cable broadband
• VoIP home telephone
• Web hosting services
• Managed IT services

Headquarters

HQ city

Saint Catharines

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Internet Access Services: Monthly subscription fees for Cable and DSL internet services at various speed tiers. Cable plans range from $39.95-$74.95/month with data caps. DSL plans range from $33.95-$65.95/month. Additional charges for modems, activation fees, and overage fees.
2. Web Hosting: Monthly and annual subscription hosting plans ranging from $6-$50/month for Linux hosting. 99.9% uptime guarantee. Includes email accounts, databases, and domain support.
3. VoIP Home Telephone: Monthly subscription for VoIP phone service. VoIP Canada at $14.99/month ($11.99 for Vaxxine internet customers), VoIP US and Canada at $19.99/month ($16.99 for Vaxxine internet customers). Includes VoIP ATA hardware purchase option.
4. Domain Registration: Annual domain registration fees for .COM, .CA, .NET, and .ORG domains at $35/year for 1-4 year terms, $30/year for 5-10 year terms. CIRA Certified Registrar and OpenSRS Reseller.
5. IT Services and Computer Repairs: Managed IT services, technical support, computer repairs, and IT consulting. Web development at $125/hour. Hardware sales including modems, routers, and VoIP ATA devices.
6. Hardware Sales: Sales of cable modems ($139.95), cable modems with WiFi ($159.99), VDSL modems ($99), VDSL modems with WiFi ($114.99), wireless routers ($69.00), and VoIP ATA ($64.99)
7. SSL Certificates: Secure server hosting at $150/year plus $50 setup cost. SSL certificates with no setup cost.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Vaxxine Computer Systems is a regional internet service provider and full-service technology company selling DSL and Cable broadband, VoIP home telephone, web hosting, domain registration, SSL certificates, web development, and managed IT services to residential and business customers in Ontario's Niagara Region. Core deliverables include monthly internet subscriptions, hosted infrastructure, and project-based IT and web development work.

Product overview

Vaxxine Computer Systems is a regional ISP and full-service technology provider based in St. Catharines, Ontario, offering internet access (DSL and cable), VoIP telephone services, web hosting, domain registration, web development, and IT managed services. The company operates as a single unified service portfolio where internet connectivity serves as the foundational product, with additional services including VoIP home telephone, web hosting with multiple tiered plans, and IT services (managed IT, cybersecurity, PC repairs) building upon this core connectivity infrastructure. Domain registration and SSL certificates complement the web services stack, while remote support (SOS) and server co-location provide specialized add-on capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Cable Internet High-speed cable internet service for residential customers in the Niagara Region, offering download speeds from 15 Mbps to 120 Mbps with monthly data transfer allowances between 200GB and 350GB.
• DSL Internet Asymmetric digital subscriber line (ADSL) internet service delivered over phone lines with PPPoE authentication, offering residential speeds up to 6 Mbps to 50 Mbps depending on plan.
• VoIP Home Telephone Voice over IP telephone service providing unlimited calling to Canada and/or the U.S. with features including voicemail, call display, call waiting, and E-911 service.
• Web Hosting Virtualized Linux-based web hosting with 99.9% uptime guarantee, offering plans from Personal (150MB, 1 domain) to Enterprise Business (250GB, 50 domains) with email accounts, databases, and CMS auto-install support.
• Domain Registration Domain registration and management services for .COM, .CA, .NET, and .ORG domains at $35/year (1-4 year terms) or $30/year (5-10 year terms), provided under Vaxxine's CIRA Certified Registrar and Authorized OpenSRS Reseller credentials.
• Secure Server Hosting with SSL Certificates Secure server hosting bundled with SSL certificates from Comodo, providing encrypted web hosting for e-commerce and secure customer transactions at $150/year plus a $50 setup fee.
• Web Development Services Website design and development services billed at $125/hour, including business websites, web stores with payment gateways, mobile/desktop optimization, and business process automation for SMB clients.
• Managed IT Services Managed IT services for SMBs including cybersecurity, Microsoft 365 administration, help desk support, backup and disaster recovery, server and workstation deployment, and network design and implementation.
• Home PC Repairs Walk-in computer troubleshooting, diagnosis, and repair services for home users covering both hardware and software issues, available without appointment at the St. Catharines office.
• Vaxxine SOS Remote Support Remote technical support service providing temporary connection to customer computers for troubleshooting assistance, with downloadable clients available for Windows and Mac platforms.
• Server Co-location Physical server co-location services for customers requiring dedicated infrastructure, with custom quotes available upon request.

Quantifiable outcome

• 99.9% uptime for web hosting services

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• ComodocoreTechnology or IntegrationVaxxine has partnered with Comodo, a trusted name in Technology Security, to provide SSL certificates and secure server setup for e-commerce customers. This partnership enables Vaxxine to offer secure payment processing solutions for online businesses.
• CIRA (Canadian Internet Registration Authority)coreChannel Partner/ Reseller/ DistributorVaxxine is a CIRA Certified Registrar, authorized to register .CA domain names directly. This certification allows Vaxxine to offer comprehensive domain registration services for Canadian businesses and individuals.
• OpenSRScoreChannel Partner/ Reseller/ DistributorVaxxine is an Authorized OpenSRS Reseller, enabling registration and management of .COM, .NET, and .ORG domain names through the OpenSRS registry system.
• ICANNcoreTechnology or IntegrationAs an ICANN-compliant registrar, Vaxxine operates under ICANN regulations and is obligated to make registrant rights and responsibilities information available to customers per 2009 RAA requirements.

Scale indicators7 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• GoDaddy: Global domain registrar and web hosting provider — competes with Vaxxine's hosting, domain registration, and SSL certificate offerings as a much larger incumbent with comparable product mix.
• Rogers Communications: Major Canadian cable/broadband provider with overlapping cable internet and home phone offerings in the Niagara Region — broad incumbent competitor in the same product categories.
• Bell Canada: National incumbent telecom offering DSL/fiber internet, home phone, and IT/business services across Ontario — competes with Vaxxine in the same Niagara geographies with vastly larger infrastructure and broader service portfolio.

Direct peers

• HostPapa: Canadian-based web hosting provider offering shared hosting, domains, and SMB website services — overlapping directly with Vaxxine's hosting and domain registration offerings.
• TekSavvy Solutions: Canadian independent ISP offering cable, DSL, and fiber internet plus related services across Ontario — directly comparable in business model as a regional independent telecom competing against the national incumbents.
• Distributel Communications: Canadian independent ISP and home phone provider serving Ontario with similar cable/DSL wholesale-based service model — closely comparable in scale and competitive positioning to Vaxxine.
• Start Communications: Ontario-based independent ISP providing cable, DSL, and fiber internet plus home phone services — directly comparable as a regional Canadian broadband and VoIP competitor to Vaxxine.
• Cogeco Communications: Major cable/broadband ISP serving many of the same Niagara Region communities as Vaxxine with overlapping residential and SMB internet offerings — directly competing for the same customer base in the same geography.
• Canadian Web Hosting: Canadian shared, VPS, and dedicated web hosting provider with similar tiered Linux hosting plans and Canadian data center footprint — directly comparable to Vaxxine's web hosting line.

Others

• Tucows: Parent of OpenSRS, the wholesale domain platform Vaxxine resells through — an enabling ecosystem participant and indirect partner rather than direct competitor, but comparable in domain registration and hosting infrastructure services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vaxxine-computer-systems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vaxxine Computer Systems