Ray County Hospital and Healthcare

What Ray County Hospital and Healthcare does

Ray County Hospital and Healthcare (RCHH), operating under the legal name Ray County Memorial Hospital, is an independent, nonprofit critical access hospital headquartered at 904 Wollard Blvd in Richmond, Missouri. Founded in 1975 with its Respiratory Therapy department, the hospital serves as the primary acute care provider for Ray County and surrounding rural communities, operating a 24/7 Emergency Department with a helicopter landing pad and treating 97–98% of ED cases on-site without transfer to higher-level facilities. It runs more than 13 clinical service lines including cardiac rehabilitation, oncology/hematology (affiliated with the University of Kansas Cancer Center), respiratory therapy, senior mental health (Senior Life Solutions), surgery, therapy services, transitional care (Medicare swing bed program), outpatient specialty clinics covering 11+ specialties, dental services, dietary services, laboratory, and pulmonary services.

The hospital's diagnostic imaging suite is anchored by advanced equipment typically found in larger urban medical centers: a Siemens Definition AS 64-Slice CT scanner (with up to 60% radiation dose reduction), a Siemens MAGNETOM Espree 1.5T wide-bore MRI (73cm opening — widest on market), Hologic 6000 3D mammography with self-referral availability, a GE Infinia dual-detector gamma camera with SPECT capabilities for nuclear medicine, Hologic Horizon C DEXA bone density, Phillips EPIC ultrasound, and a mobile PET/CT service. Digital touchpoints include the MyChart patient portal (hosted by OCHIN, with multifactor authentication), Health Information Exchange (HIE) participation, and home-based sleep testing. Community-facing programs include Project Guardian population health initiative, the Unite Us referral network, CareCredit financing, Missouri SHIP Medicare navigation assistance, and financial assistance policies.

Revenue is generated through fee-for-service reimbursement from Medicare, Medicaid, private insurance, and self-pay patients across acute care, swing bed, specialty clinic, and ancillary service lines. The hospital is governed by a five-member Board of Trustees and led by CEO Lisa DeKezel (appointed January 2026) and CFO Geoffrey Mandala (appointed May 2026). Specialty coverage is delivered in partnership with external groups including Orthopedic Surgeons Inc., Advanced Bone & Joint, Ascentist ENT, Alliance Radiology, United Imaging Consultants, Clinashare, and Shared Medical. The hospital holds Medicare 5-star status, ACR Gold Seal accreditation for mammography, and the 2025 Chartis Performance Leadership Award for Quality (top 25% nationwide among rural hospitals).

Name

Ray County Hospital and Healthcare

Legal name

Ray County Memorial Hospital

Website

https://rayhealthcare.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

51–100 employees

Short description

Ray County Hospital and Healthcare is an independent nonprofit critical access hospital in Richmond, Missouri, providing 24/7 emergency, acute, outpatient specialty, and advanced diagnostic imaging services to rural Ray County residents.

Ownership category

akta.pro rank

Product category

Rural Critical Access Hospital Services

NAICS

Ambulatory Health Care Services (621), Diagnostic Imaging Centers (621512), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Advanced Imaging & Specialty Radiology Centers (PET/CT, Nuclear Medicine, Interventional Radiology) (HLAFAKAB)

Keywords

• Critical access hospital
• Rural healthcare services
• Diagnostic imaging
• Cardiac rehabilitation
• Transitional care

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Acute care hospital services including emergency department, inpatient care, outpatient clinics, diagnostic imaging, laboratory, surgery, and rehabilitation services. Revenue generated through fee-for-service reimbursement from Medicare, Medicaid, private insurance, and self-pay patients.
2. Swing Bed/Transitional Care Program: Medicare-authorized swing bed services for patients requiring extended recovery time. Covered by Medicare, Medicare Advantage plans, and many private insurance companies.
3. Specialty Clinic Services: Various specialty clinics including cardiology, OB/GYN, ENT, nephrology, endocrinology, oncology, orthopedic, pain, podiatry, rheumatology, general surgery, and urology clinics operating Monday-Friday 7am-5pm.
4. Financial Assistance Programs: Financial assistance available for qualifying patients, including CareCredit flexible financing, and partnership with Missouri SHIP for Medicare navigation support.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Ray County Hospital and Healthcare is a rural critical access hospital delivering 24/7 emergency care, inpatient acute care, swing bed/transitional care, outpatient specialty clinics, advanced diagnostic imaging (CT, MRI, 3D mammography, nuclear medicine, PET/CT, ultrasound, DEXA), surgical services, cardiac and physical rehabilitation, oncology/hematology infusions, respiratory therapy, laboratory, dietary, dental, and senior behavioral health services. Care is reimbursed primarily through fee-for-service payments from Medicare, Medicaid, private insurance, and self-pay patients across Ray County and surrounding Missouri communities.

Product overview

Ray County Hospital and Healthcare is a critical access hospital providing comprehensive healthcare services through an integrated portfolio of clinical departments and advanced diagnostic technologies. The hospital operates 13+ clinical service lines including Emergency Department (24/7), Cardiac Rehab, Oncology, Surgical Services, Respiratory Therapy, and Transitional Care (Swing Bed) program. The diagnostic imaging suite features advanced technology including Siemens Definition AS 64-Slice CT, Siemens MAGNETOM Espree 1.5T MRI with wide-bore design, Hologic 6000 3D Mammography, GE Infinia Nuclear Medicine gamma camera, Phillips EPIC Ultrasound, Hologic Horizon DEXA bone density scanning, and mobile PET/CT services. Digital health services include MyChart patient portal with multifactor authentication, Health Information Exchange connectivity, and Home Sleep Testing. Community programs include Financial Assistance, Community Health Needs Assessment, Project Guardian population health initiative, and Unite Us referral network. The hospital partners with regional specialists including Orthopedic Surgeons Inc., University of Kansas Cancer Center, and receives radiology interpretations from Alliance Radiology and United Imaging Consultants.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 emergency care for illnesses ranging from mild to severe with on-site physicians and nurses, and a helicopter landing pad for necessary air transport. Approximately 97-98% of ED visits are treated on site.
• Outpatient Specialty Clinics Comprehensive outpatient specialty clinics staffed Monday through Friday for community access to specialists in cardiology, OB/GYN, ENT, nephrology, endocrinology, oncology, orthopedics, pain management, podiatry, rheumatology, general surgery, and urology.
• Transitional Care (Swing Bed) Medicare-authorized swing bed program for patients needing extended recovery time including rehabilitation therapies, IV antibiotics, wound care, or strength recovery before returning home.
• Cardiac Rehabilitation Medically supervised Phase 2 monitored cardiac rehabilitation and Phase 4 maintenance program for patients recovering from heart attacks, heart failure, or cardiac procedures. Open Monday, Wednesday, and Friday.
• Oncology and Hematology Infusion Chemotherapy, blood transfusions, IV therapy, iron therapy, and central line care with oncology physician specialist associated with the University of Kansas Cancer Center for expanded treatment options.
• Laboratory Services Comprehensive clinical laboratory services including chemistry, hematology, coagulation, urinalysis, blood bank, microbiology, serology, and phlebotomy with esoteric testing forwarded to LabCorp.
• Surgical Services Surgical services for colonoscopy, appendectomy, cholecystectomy, shoulder repair, carpal tunnel release, hemorrhoidectomy, EGD, lesion removals, and orthopedic procedures Monday-Friday 7am-5pm and 24/7 for emergencies.
• Dietary and Nutrition Services Nutrition services including inpatient consultation and outpatient counseling for bariatric surgery, cancer, prenatal, celiac, heart disease, kidney disease, and weight management.
• Dental Services Dental services including general dentistry, restorations, and oral health care provided by Dr. Nicole Kurlbaum and Dr. Scuyler Kurlbaum.
• Respiratory Therapy 24/7 respiratory care including aerosol therapy, airway maintenance, ABG testing, pulmonary function testing, EKGs, Holter monitors, oxygen administration, and ventilation support.
• Pulmonary Services Pulmonary function testing, respiratory care, and sleep medicine services including home sleep testing for obstructive sleep apnea diagnosis.
• Senior Life Solutions Intensive outpatient group therapy program for individuals 65+ experiencing depression, anxiety, or emotional challenges related to life changes, including a board-certified psychiatrist, licensed therapists, and registered nurse.
• Physical, Occupational, and Speech Therapy Physical, occupational, and speech therapy for inpatients and outpatients treating musculoskeletal pain, joint replacement, neurological disorders, vestibular conditions, pediatric therapy, and more.
• Radiology and Diagnostic Imaging Comprehensive imaging including CT, MRI, 3D Mammography, digital X-ray, ultrasound, DEXA bone density, nuclear medicine, and mobile PET/CT, with interpretations by Alliance Radiology radiologists.
• CT Imaging (Siemens Definition AS 64-Slice) Advanced CT scanner with faster exam times (10-15 minutes vs. 30-45 minutes), reduced radiation dose (up to 60% reduction), and improved image quality. Available 24/7 for emergency cases.
• MRI (Siemens MAGNETOM Espree 1.5T Wide-Bore) Wide-bore MRI with 73cm opening (widest on market), allowing 60% of applications to be performed with the patient's head outside the machine for greater comfort and less anxiety. Interpreted by United Imaging Consultants.
• 3D Mammography (Hologic 6000) Advanced 3D tomography system offering greater cancer detection accuracy and decreased recall rates with curved paddles for comfort. ACR accredited with self-referral option for annual screenings.
• Nuclear Medicine (GE Infinia Gamma Camera) Dual-detector gamma camera with SPECT capabilities for cardiac stress tests, bone scans, thyroid imaging, renal scans, GI studies, and lung scans, available Monday-Friday.
• Mobile PET/CT Mobile positron emission tomography service provided by Shared Medical every Monday at the hospital campus.
• Ultrasound (Phillips EPIC) Advanced ultrasound system for general diagnostic, vascular arterial/venous, and echocardiography imaging.
• DEXA Bone Density (Hologic Horizon C) Bone densitometry for early detection of osteoporosis with detailed results for fracture prevention.
• Home Sleep Testing At-home sleep apnea diagnostic testing measuring breathing patterns, oxygen levels, and respiratory effort as a convenient alternative to in-lab overnight studies.
• Pulmonary Function Testing Comprehensive lung function testing including lung volumes (N2 washout and Plethysmography), DLCO, pre/post spirometry, and bedside spirometry.
• MyChart Patient Portal Secure digital patient portal providing access to electronic health records, scheduling appointments, test results, medication review, direct physician communication, bill payment, and linkability to other MyChart accounts nationwide, with multifactor authentication.
• Financial Assistance Program Financial assistance including policy documents, plain language summaries, applications for qualifying community members, CareCredit financing, and Medicare/SHIP navigation support.
• Unite Us Community Assistance Network Community network connecting patients with local support services including healthcare, housing, food assistance, financial aid, and mental health resources through a collaborative referral platform.
• Project Guardian Population Health Initiative Population health initiative enhancing patient well-being through community partnerships, preventive health measures, social determinants of health screening, and comprehensive support programs.
• Community Health Needs Assessment Community-wide health assessment with multi-year implementation plans (2025, 2022, 2019, 2016) addressing local community health priorities identified through formal needs assessment.

Quantifiable outcome

• Top 25% nationwide (75th percentile or above) in Quality among rural hospitals
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Orthopedic Surgeons Inc. (OSI)coreStrategic or Co-development Partner · 3 December 2025Partnership brings specialized orthopedic services directly to the Ray County community. Dr. R. Keith Jarman, MD (military-trained orthopedic surgeon) and Sheilah Vanness, NP-C provide orthopedic consultations, treatments, and surgical procedures at the hospital's orthopedic clinic. Contact: 816-459-7500.
• Missouri SHIPcoreGTM or Marketing PartnerMissouri State Health Insurance Assistance Program partnership allows patients to schedule appointments for free, unbiased Medicare navigation assistance. Contact: 1-800-390-3330. Helps community members review Medicare plan information annually, especially during Open Enrollment (October 15 – December 7).
• University of Kansas Cancer CentercoreStrategic or Co-development PartnerOncology physician specialist is associated with the University of Kansas Cancer Center, offering patients greater access to treatment options available through academic cancer research and treatment programs.
• Ascentist Ear Nose and ThroatcoreChannel Partner/ Reseller/ DistributorDr. Daniel Sleve practices with Ascentist Ear Nose and Throat, providing ENT services for adults and pediatric patients at Ray County Hospital. Specializes in minimally invasive techniques.
• Advanced Bone & JointcoreChannel Partner/ Reseller/ DistributorDr. R. Keith Jarman joined Advanced Bone & Joint in 2019 and provides orthopedic surgery services at Ray County Hospital through the Orthopedic Surgeons Inc. partnership.
• Alliance Imaging/RadiologycoreTechnology or IntegrationBoard-certified radiologist group (Alliance Radiology) provides interpretation services for all imaging exams. System allows radiologists to read exams 24/7 through private internet connection via physician portal.
• United Imaging ConsultantscoreTechnology or IntegrationBoard-certified radiologists through United Imaging Consultants provide MRI interpretation services for the hospital's imaging department.
• Unite UsminorStrategic or Co-development PartnerCommunity assistance network connecting patients with local support organizations for healthcare, housing, food assistance, financial aid, mental health services, and more. Part of Project Guardian population health initiative.
• St. Luke's HospitalminorOthersRecognized Ray County Hospital for timely stroke care when St. Luke's honored the hospital for professional response to Sandra Burns' acute ischemic stroke, with tPA administration in 22 minutes vs. national average of 38 minutes.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mosaic Life Care: Regional health system headquartered in St. Joseph, Missouri, providing inpatient, outpatient, and specialty services to a similar rural northwest-Missouri / east-Kansas catchment.
• Saint Luke's Health System: Large regional health system headquartered in Kansas City that operates Hedrick and Wright Memorial CAHs and has formally recognized Ray County Hospital for stroke response. Provides specialty referral pathway, telehealth, and tertiary care competition in the same geography.
• University of Missouri Health Care (MU Health Care): Academic health system in Columbia, Missouri that competes for higher-acuity referrals out of Ray County and partners with peer CAHs across north-central Missouri for specialty coverage.

Regional players

• Liberty Hospital: Independent community hospital in Liberty, Missouri (Kansas City Northland). Competes for patients in the same regional referral catchment and offers broader specialty depth that can pull high-acuity cases away from Ray County.

Direct peers

• Wright Memorial Hospital: Saint Luke's-affiliated Critical Access Hospital in Trenton, Missouri. Comparable CAH scale, rural patient base, and reliance on visiting specialists and telehealth for advanced service lines.
• Hedrick Medical Center: Critical Access Hospital in Chillicothe, Missouri, operated as part of Saint Luke's Health System. Closely comparable in geographic setting, service mix, and CAH-based operating model; provides a direct view of how CAH operations run when integrated with a larger system.
• Excelsior Springs Hospital: Independent community hospital serving Excelsior Springs in the Kansas City Northland, Missouri. Comparable service breadth (ED, imaging, specialty clinics, swing bed) and rural-adjacent patient profile.
• Cameron Regional Medical Center: Critical Access Hospital in Cameron, Missouri, ~35 miles from Richmond. Similar CAH designation, imaging capabilities, and rural primary-service-area footprint.
• Fitzgibbon Hospital: Community hospital in Marshall, Missouri, with similar multi-specialty clinic, ED, and advanced imaging offerings in a rural-serving footprint. Closely comparable on service-line mix and patient demographic.
• Carroll County Memorial Hospital: Critical Access Hospital in Carrollton, Missouri (also located in northwestern rural MO within ~80 miles of Ray County). Comparable size, scope, and CAH designation, with overlapping primary and emergency care service lines serving a similar rural population.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RayCountyHospitalAndHealthcare
• LinkedInlinkedin.com/company/ray-county-hospital-and-healthcare

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ray County Hospital and Healthcare