What EORI does

EORI (UK) Limited is a privately-held UK customs broker and software provider founded in 2020 in Worksop, United Kingdom, to address customs capacity constraints that emerged following Brexit. The company operates as an impartial third-party customs broker, meaning it does not move freight itself but serves freight forwarders, hauliers, 3PL providers, and direct importers by handling customs declarations, EIDR (Entry in Declarant's Records), NCTS transit movements, ICS2 Safety and Security declarations, and GB Safety & Security filings. Its core product is CABIE (Customs Automated Border Import & Export), a customs management software platform that completes a standard import declaration in as few as nine clicks and supports aggregation-based per-pallet pricing (from £1/pallet) over a 10-day window. The CABIE family includes specialised modules — CABIE Whitelabel for branded deployments by 3PLs, CABIE GB S&S for GB Safety & Security, and CABIE ICS2 for EU-bound declarations — alongside a fully managed customs brokerage consultancy service staffed by 140+ specialists available 24/7/365.

The company monetises through three streams: (1) professional services fees for fully managed customs clearance, quoted per engagement; (2) pay-as-you-go CABIE platform fees priced per pallet using aggregation; and (3) subscription-based white-label licensing where freight forwarders and 3PLs offer CABIE under their own brand. EORI holds AEO-C (Authorised Economic Operator) accreditation, ISO 9001, ISO 27001, Cyber Essentials Plus, and full HMRC authorisation for EIDR and Simplified Customs Declaration Processes (SCDP), which together form a regulatory moat that gates competition. Distribution is sales-led for enterprise customers, product-led for self-service CABIE users, and channel-led via white-label partnerships, supported by content marketing, the Customs & Trade Monthly newsletter, and industry event participation (Multimodal). Major enterprise customers include Royal Canin, Moy Park, Lactalis, Dominos Pizza, Fever Tree, Pilgrims Food Masters, Fresh Ways, ECS, and Oakland, with an NPS of 79 reported.

Name

EORI

Legal name

EORI (UK) Limited

Website

https://eori.uk

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

EORI (UK) Limited is a privately-held UK customs broker and software provider offering both fully managed customs clearance services and its CABIE customs management platform to freight forwarders, 3PLs, and importers navigating post-Brexit UK-EU trade compliance.

Ownership category

akta.pro rank

Product category

Customs Brokerage Software & Services

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Brokerage Workflow & Case Management Software (TLAEAOAH)

akta.pro secondary industries

Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI), Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB), In-Transit & Special Regimes Processing (Transit, TIR/ATA Carnet, Temporary Import/Export) (TLACAFAJ)

Keywords

• Customs brokerage services
• Customs declaration software
• EIDR filing services
• Cross-border trade compliance
• Freight customs management

Headquarters

HQ city

Worksop

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Fully Managed Customs Clearance Service: EORI acts as the customs broker of choice, handling import declarations, EIDR, NCTS transit movements, ICS2, and GB Safety & Security for customers. Revenue generated through service fees for customs brokerage services.
2. CABIE Software Platform: SaaS-style platform providing customs declaration submission. Pricing model allows £1 per pallet with aggregation, linking costs to shipment quantities rather than per declaration. White-label version available for partners.
3. White-Label CABIE: Freight forwarders and 3PLs can offer CABIE under their own brand, with EORI handling the backend approvals and 24-hour customs support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

EORI provides fully managed customs brokerage services and the CABIE custom-built customs software platform for UK and EU import/export declarations. Its offering covers import declarations, EIDR simplified procedures, NCTS transit movements, ICS2, and GB Safety & Security declarations, delivered either as a turnkey service with 140+ customs specialists or via CABIE software that customers can use directly or under their own brand.

Product overview

EORI operates as a customs broker and technology provider offering both managed customs services and a software-led product portfolio. The core product is CABIE (Customs Automated Border Import & Export), a customs management software platform that handles UK import/export declarations, EIDR simplified procedures, NCTS transit movements, and Safety & Security declarations. The CABIE family includes specialised modules: CABIE Whitelabel for branded deployments by freight forwarders and 3PLs; CABIE GB S&S for GB Safety & Security declarations; and CABIE ICS2 for EU import control submissions. EIDR provides Entry in Declarant's Records for simplified frontier procedures. Beyond software, EORI offers fully managed customs brokerage consultancy covering tariff classification, commodity codes, and special customs procedures, plus supplementary declaration support for batched monthly submissions. The company holds AEO-C accreditation and ISO certifications, providing trusted trader status underpinning its service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• CABIE: Customs Automated Border Import & Export - fastest way to submit UK import and export customs declarations, designed for customs agents, freight forwarders and logistics providers. Processes standard import consignments in nine clicks.
• CABIE Whitelabel
• CABIE S&S GB
• CABIE ICS2
• EIDR

Products and services

• CABIE (Customs Automated Border Import & Export) Customs declaration software platform enabling UK import and export customs declaration submission in as few as nine clicks via a guided workflow. Covers EIDR, simplified customs procedures, exports, NCTS transit, and GB Safety & Security declarations, with 24/7 expert backup. Designed for customs agents, freight forwarders, and logistics providers.
• CABIE Whitelabel White-label version of CABIE allowing freight forwarders and 3PLs to offer customs declaration clearance under their own brand, with EORI handling backend approvals and 24-hour customs support while partners maintain the customer relationship.
• CABIE ICS2 Portal for submitting EU ICS2 Safety and Security declarations for goods entering the EU. Connects to the EU Import Control System 2 via the Shared Trader Interface and supports data import from Export Accompanying Documents (EAD) or MRN lookup for accompanied and unaccompanied RoRo freight.
• CABIE GB S&S CABIE module for GB Safety & Security declarations (ENS - Entry Summary Declaration) covering EU to GB movements, providing customs compliance for goods entering the UK.
• EIDR (Entry in Declarant's Records) HMRC-authorised simplified customs procedure allowing traders to record customs information in their own systems rather than making frontier declarations each time, reducing administrative burden for regular importers and enabling aggregation to one declaration per 10-day period.
• Customs Broker Consultancy Fully managed customs clearance service covering tariff classification, commodity codes, customs procedure codes, and post-clearance amendments. Operates 24/7/365 with tailored approaches for importers' supply chains, including special procedures such as inward processing, customs warehousing, and returned goods relief.
• SUPPDEC Support Service Support service for supplementary customs declarations, enabling traders to batch monthly submissions rather than paying per-declaration charges, significantly reducing per-entry administration costs.
• ELO Support Support for ELO (Enveloppe Logistique Obligatoire) creation for UK-France RoRo freight crossings, providing a digital port pass system that replaces ferry company check-in questions.

Quantifiable outcome

• NPS score of 79
• +2 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• BIFA (British International Freight Association)coreOthersAssociate Member of BIFA, the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport and/or customs brokerage.
• Logistics UKcoreOthersMember of Logistics UK, the only business group representing all of logistics, providing industry voice on policy and media platforms.
• ACITA (Association for International Trade)minorOthersMember of ACITA, the voice of International Trade in the UK providing focus and forum for traders and consultants involved in trading across borders.
• Cold Chain FederationminorOthersMember representing businesses that run the temperature-controlled supply chain in the UK.
• AFSS (Association of Freight Software Suppliers)minorOthersMember representing on the main HMRC Joint Customs Consultative Committee (JCCC) and plays an active role in numerous working groups.
• Northern Ireland Chamber of Commerce & IndustryminorOthersMember of NI Chamber, a well-connected network powered by businesses across Northern Ireland.
• TransaidminorOthersEORI supports Transaid throughout the year (not just fundraising) as part of corporate support network. Transaid works across sub-Saharan Africa to improve road safety and access to healthcare through sustainable transport solutions. Two EORI team members cycling 450km from Mount Kilimanjaro to Tanzania coast in support.
• HMRC (His Majesty's Revenue and Customs)coreStrategic or Co-development PartnerEORI has certified process advisors to HMRC. Holds full HMRC authorisation for EIDR and Simplified Customs Declaration Processes (SCDP). Operates as AEO-accredited trusted trader.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Descartes Systems Group: Descartes is a global trade compliance, customs, and logistics technology vendor whose customs declaration and trade compliance software suite competes with CABIE at the platform layer, while serving a much broader global customer base.
• Expeditors International: Expeditors is a large global logistics provider offering customs brokerage as part of its integrated forwarding services — a broad incumbent that competes with EORI for freight-forwarder-embedded customs work at greater scale.
• Davies Turner: Davies Turner is a long-established UK freight forwarder offering in-house customs clearance alongside logistics services — a broader incumbent that overlaps with EORI's customs brokerage but as part of a wider supply chain portfolio.

Direct peers

• One Stop Customs: One Stop Customs is a UK customs clearance and EORI registration specialist serving individuals, SMEs, and freight forwarders — comparable to EORI's UK customs broker offering, with a similar post-Brexit customer focus.
• KlearNow: KlearNow is an AI-driven customs clearance and trade compliance platform targeting importers, freight forwarders, and customs brokers with automated declaration workflows — directly comparable to EORI's CABIE software-plus-brokerage model.
• Customs Support Group: Customs Support Group is a large European customs brokerage network offering managed customs clearance and digital tools across multiple EU jurisdictions — comparable to EORI's managed brokerage plus technology offering, though with broader European footprint.
• ClearCustoms: ClearCustoms is a UK-focused customs broker providing import/export declarations, EIDR, and post-Brexit compliance support to SMEs and freight forwarders — directly comparable to EORI's UK import/export customs services.
• AEB (Agile Enterprise Backend): AEB provides trade compliance, customs declaration, and export control software used by European shippers and forwarders — comparable to EORI's CABIE as a customs declaration and trade compliance platform.

Emerging players

• Livingstone Technology (CustomsHub): Livingstone Technology offers CustomsHub, a SaaS platform for customs declaration, tariff classification, and trade compliance — an emerging player with comparable software functionality to CABIE, primarily focused on EU markets.
• Hurricane Commerce: Hurricane Commerce provides cross-border e-commerce compliance, duty calculation, and customs screening software (e.g., Zephyr) — an emerging player with partial overlap to EORI's cross-border customs and compliance focus, particularly for e-commerce parcels.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=TK6A1V2ZQZQ
• LinkedInlinkedin.com/company/eoriuklimited

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EORI