eSpares
eSpares (Screwfix Spares Limited) is a UK-based direct-to-consumer e-commerce retailer of over 1 million genuine spare parts and accessories across 500+ brands for household and garden appliances, serving UK and European DIY consumers seeking to repair rather than replace.
- Company typePrivate
- Founded2003
- HeadquartersBirmingham, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingDigital Commerce or Content
What eSpares does
eSpares (legal entity Screwfix Spares Limited) is a UK-based direct-to-consumer e-commerce retailer of genuine spare parts, accessories, and consumables for household and garden appliances, founded in 2003 and headquartered in Yeovil with customer service operations in Birmingham. The platform offers over 1 million products across 500+ brands, spanning kitchen appliances, washers and dryers, floorcare, garden equipment, sound and vision, and general household items. The company serves UK homeowners and DIY enthusiasts who wish to repair rather than replace appliances, and has extended its model into Ireland, France, Germany, Italy, and Spain via country-specific storefronts.
The technology stack is a proprietary e-commerce platform with three notable functional components: a Model Finder search tool that maps appliance brand and model number to compatible parts, a Fixometer diagnostic tool that helps customers identify the correct replacement part, and an online order-tracking facility tied to a UK National Distribution Centre. The site also operates an Advice Centre that hosts DIY repair guides, how-to articles, maintenance tips, and video tutorials, supported by active social media channels on Facebook, X, YouTube, and Instagram, and an email opt-in for promotional communications.
eSpares generates revenue entirely through one-time transactional product sales at individually priced unit points, with no subscription or tiered pricing model. Payments are accepted via major card networks and PayPal. Customer acquisition is driven primarily by SEO-led organic search, content marketing through the Advice Centre, and brand recognition built over more than 20 years of operation. The company is privately held, with no disclosed funding rounds or parent company, and employs 501–1,000 staff.
eSpares firmographics
Firmographics- Name
- eSpares
- Legal name
- Screwfix Spares Limited
- Website
- https://espares.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- eSpares (Screwfix Spares Limited) is a UK-based direct-to-consumer e-commerce retailer of over 1 million genuine spare parts and accessories across 500+ brands for household and garden appliances, serving UK and European DIY consumers seeking to repair rather than replace.
- Ownership category
- akta.pro rank
eSpares industry classification
Industry- Product category
- Appliance Spare Parts Retail
- NAICS
- Electronics and Appliance Retailers (4492)
- akta.pro primary industry
- Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)
Keywords
Where eSpares is headquartered
LocationHeadquarters
- HQ city
- Birmingham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
eSpares business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Product Sales: Direct sale of spare parts and accessories for household and garden appliances. Revenue generated through one-time transactional purchases of individual parts at varying price points. The company offers over 1 million products across 500+ brands.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing - no tiered model |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
eSpares product offering
Product offeringCore offering
eSpares is a UK-based online retailer selling over 1 million genuine spare parts and accessories for household and garden appliances across 500+ brands. The offering spans kitchen appliances, washers and dryers, floorcare, garden equipment, sound and vision, and household items, supported by diagnostic tools (Fixometer, Model Finder), an Advice Centre of repair guides, and next-day delivery on in-stock items.
Product overview
eSpares is a UK-based e-commerce platform operated by Screwfix Spares Limited, offering over 1 million genuine spare parts and accessories from over 500 brands for household and garden appliances. Founded in 2003, the product portfolio centers on spare parts for kitchen appliances (cookers, dishwashers, fridges, freezers, microwaves), washers & dryers, floorcare (vacuum cleaners, steam cleaners, steam mops), garden equipment (lawnmowers, pressure washers, chainsaws, hedge trimmers), and household items. The offering is delivered as a single unified e-commerce platform with complementary services including a Fixometer diagnostic tool, an Advice Centre with DIY repair guides, a Model Finder search tool, and next-day delivery on in-stock items. The company also operates international sites for Ireland, France, Germany, Italy, and Spain.
Differentiator
Problem solved
Functional benefit
Brands
- Fixometer: A tool/educational platform for appliance repair guidance
Products and services
- Spare Parts & Accessories Catalog of over 1 million genuine spare parts and accessories for household and garden appliances (kitchen appliances, washers and dryers, floorcare, garden equipment, sound and vision, household items) from 500+ brands, sold directly to consumers via the eSpares.co.uk website and parallel country-specific storefronts.
- Fixometer Diagnostic Tool A diagnostic tool on the eSpares website that helps customers identify appliance issues and determine the correct replacement parts to purchase.
- Next Day Delivery Service Next-working-day delivery option available on all in-stock items ordered before 9pm, dispatched from eSpares' UK National Distribution Centre.
Companies that use eSpares
Customer profileSegments1 record
Ideal customer profiles1 record
eSpares technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
eSpares partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
eSpares competitors and assessment
Company assessmentDirect peers
- PartSelect: US-based direct-to-consumer e-commerce retailer of appliance and HVAC replacement parts with model-based search and extensive repair content. Highly comparable to eSpares in category, GTM motion, and customer persona (DIY homeowners).
- RepairClinic: Leading North American retailer of appliance spare parts with strong DIY content, model-finder tools, and step-by-step repair videos. Operates the same content-led, model-number-driven parts discovery model as eSpares.
Others
- Screwfix: UK trade and DIY retailer; eSpares' legal entity name (Screwfix Spares Limited) suggests a historical or commercial relationship. Comparable audience (UK DIY/trades), though Screwfix sells tools and hardware rather than appliance parts.
Broad incumbents
- Currys: UK high-street and online electronics and home appliance retailer. Adjacent rather than direct (sells finished appliances, not parts), but increasingly relevant as OEMs push appliance sales with attached parts/service.
- Encompass Parts: US distributor of genuine OEM replacement parts across appliance, HVAC, and consumer electronics. Comparable on parts sourcing depth and brand portfolio, though primarily B2B/wholesale vs. eSpares' DTC focus.
- eBay: Long-standing UK marketplace with deep aftermarket appliance parts listings, including new and used components. Competes with eSpares on price-led discovery but lacks a structured model-finder and content library.
- Amazon: General marketplace that lists compatible aftermarket and OEM parts for appliances. Overlaps with eSpares on commodity parts and benefits from Prime-grade delivery; competes on breadth rather than depth/expertise.
- Dyson Direct: OEM that sells its own parts and accessories direct to UK consumers. Represents the OEM-direct model that threatens independent parts retailers like eSpares, especially in floorcare and small appliance categories.
Emerging players
- iFixit: Global repair knowledge platform with growing parts retail arm. Comparable to eSpares' Advice Centre mission (right-to-repair, DIY enablement) and increasingly overlapping on parts sales for select categories.
Regional players
- Master Appliance Parts: US-based specialty retailer of appliance spare parts with model-driven catalog structure. Comparable business model to eSpares but US-centric, making it a regional rather than direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
eSpares social profiles
Digital presenceeSpares financial estimates
Financial estimateRevenue estimate
Valuation estimate
eSpares leadership team
Management profileNumber of profiles
Profiles1 record
eSpares funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eSpares M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eSpares
What does eSpares do?
eSpares is a UK-based online retailer selling over 1 million genuine spare parts and accessories for household and garden appliances across 500+ brands. The offering spans kitchen appliances, washers and dryers, floorcare, garden equipment, sound and vision, and household items, supported by diagnostic tools (Fixometer, Model Finder), an Advice Centre of repair guides, and next-day delivery on in-stock items.
Is eSpares a public or private company?
eSpares is a private company. It is classified as unknown and is currently operating.
When was eSpares founded?
eSpares was founded in 2003. It employs 501 to 1,000 people.
Where is eSpares based?
eSpares is headquartered in Birmingham, United Kingdom, in the Europe region.
How does eSpares make money?
One revenue line is on record: product Sales.
Who are eSpares's main competitors?
Direct peers on record are PartSelect and RepairClinic. Screwfix is listed as an others. Broad incumbents are Currys, Encompass Parts, eBay, Amazon and Dyson Direct. iFixit is listed as an emerging player. Master Appliance Parts is listed as a regional player.
Does eSpares have an API?
No public API is recorded for eSpares.
What industry is eSpares in?
eSpares's product category is Appliance Spare Parts Retail. Its primary akta.pro industry code is CRACAJAG, Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers). Its NAICS code is 4492.