Spoedpost Huisartsen Gelders Rivierenland

What Spoedpost Huisartsen Gelders Rivierenland does

Spoedpost Huisartsen Gelders Rivierenland is a non-profit out-of-hours emergency general practitioner (GP) service established in 2002, operating as part of Zorggroep Gelders Rivierenland. It is physically co-located inside Ziekenhuis Rivierenland in Tiel, Netherlands, and provides evening (17:00-08:00), night, weekend, and public holiday urgent primary care to approximately 190,000 inhabitants spread across 26 towns in the Rivierenland region.

The post's core technology stack consists of VIPLive Emergency EPD (provided by Topicus) for triage, patient registration, and clinical documentation, alongside ObserverApp for substitute GP scheduling. Patient-facing channels include an online symptom questionnaire for self-triage and a multilingual website published in Dutch, English, German, Turkish, and Arabic. The organization maintains annual NEN quality certification and operates under the Netherlands Triage Standard (NTS), a rule-based clinical triage framework.

The business model is regional cost reimbursement under the Dutch healthcare system: revenue is generated per patient consultation at nationally negotiated tariff rates paid by Dutch health insurers. With 51-100 employees and a single-location operating model, the post functions as the designated regional monopoly provider of after-hours primary care for its catchment, with no disclosed funding rounds, M&A activity, or geographic expansion plans.

Name

Spoedpost Huisartsen Gelders Rivierenland

Legal name

Spoedpost Huisartsen Gelders Rivierenland

Website

https://haptiel.nl

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

Spoedpost Huisartsen Gelders Rivierenland is a non-profit out-of-hours emergency GP service in Tiel, Netherlands, serving approximately 190,000 inhabitants across 26 towns with evening, night, weekend, and holiday urgent primary care, co-located within Ziekenhuis Rivierenland.

Ownership category

akta.pro rank

Product category

Out-of-hours emergency primary care

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency GP care
• Out-of-hours primary care
• Medical triage services
• After-hours healthcare
• Acute primary care

Headquarters

HQ city

Tiel

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Emergency GP Services Revenue: The organization operates as part of Dutch healthcare system, providing emergency GP care funded through health insurance. Patients are charged a visit fee according to published rates. Services are provided during out-of-hours periods when regular GP practices are closed.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Spoedpost Huisartsen Gelders Rivierenland is a designated emergency GP post providing urgent out-of-hours primary care to residents of the Gelders Rivierenland region in the Netherlands. The post operates during evenings (17:00-08:00), nights, weekends, and public holidays, using the Dutch Triage Standard (NTS) to assess urgency and direct patients to telephone advice, consultations, home visits, or ambulance dispatch. It is physically co-located within Ziekenhuis Rivierenland (Rivierenland Hospital) in Tiel and operates as part of Zorggroep Gelders Rivierenland.

Product overview

Spoedpost Huisartsen Gelders Rivierenland is an emergency GP post providing urgent healthcare services outside regular hours. The organization operates a single unified facility located in Rivierenland Hospital in Tiel, serving approximately 185,000-190,000 residents from the Gelders Rivierenland region. Core services include Emergency GP Consultations (evening, night, weekend, and public holiday hours), Triage Services using the Dutch Triage Standard (NTS), and Desk Clerk administrative services. The organization provides an Online Symptom Questionnaire for patient self-assessment and offers Substitute GP Placement services through the ObserverApp platform. Additional offerings include a Health Information Portal with resources on common health conditions. Quality is maintained through annual NEN certification testing.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency GP Consultations
• Triage Services (NTS)
• Online Symptom Questionnaire

Quantifiable outcome

• Annual NEN quality certification through independent third-party testing
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• Zorggroep Gelders RivierenlandcoreStrategic or Co-development PartnerThe Emergency Post General Practitioners Gelders Rivierenland is an integral part of Zorggroep Gelders Rivierenland (Care Group Gelders Rivierenland). This healthcare group coordinates care services across the region and provides administrative support including recruitment ([email protected]).
• Ziekenhuis Rivierenland (Rivierenland Hospital)coreStrategic or Co-development PartnerThe emergency GP post is physically located within Rivierenland Hospital in Tiel, enabling seamless coordination with the emergency department (SEH) and other hospital services.
• ObserverAppcoreTechnology or IntegrationThe ObserverApp platform is used for substitute GP registration, applications, and shift scheduling. The free scheduling program enables GPs to manage their availability and shifts at the emergency post.
• Topicus (VIPLive Emergency EPD)coreTechnology or IntegrationTopicus provides the VIPLive Emergency EPD system (formerly Topicus HAP) used for triage (NTS), consultation scheduling, patient data registration, and patient transfer coordination.
• Regional Healthcare NetworkcoreStrategic or Co-development PartnerCoordinates with ambulance services, hospital emergency departments, pharmacies, home care services, and mental health crisis services (GGZ-crisisdienst) to provide comprehensive emergency care.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Others

• Moet ik naar de dokter?: Nationwide online self-triage tool referenced by the subject company. Represents an alternative digital pre-triage channel that competes for low-acuity patient routing decisions.
• Topicus (VIPLive / HAP EPD): Dutch healthcare IT provider whose VIPLive Emergency EPD (formerly Topicus HAP) underpins the subject organization's triage and scheduling. Technology vendor enabling the service delivery model.

Direct peers

• Spoedpost Huisartsen Twente: Emergency GP post covering the Twente region. Provides comparable out-of-hours triage, home visits, and ambulance coordination under the Dutch huisartsenpost system, serving a similar mid-sized regional catchment.
• Huisartsenposten Amsterdam: Regional emergency GP cooperative serving Amsterdam. Operates the same huisartsenpost model with NTS triage, 24/7 out-of-hours coverage, and is part of a larger regional care group — directly comparable in service model and regulatory framework.
• Huisartsenpost Ede: Neighboring emergency GP post in Ede, also in Gelderland. Uses the same NTS triage system and provides out-of-hours GP care to a regional population — a close geographic and operational peer.
• Huisartsenposten Utrecht: Out-of-hours GP service for the Utrecht region. Operates multiple locations and uses comparable triage and digital infrastructure, representing a larger-scale version of the same huisartsenpost model.
• Huisartsenpost Rotterdam Zuid: Emergency GP post serving southern Rotterdam. Operates within the same Dutch regulatory framework with NTS triage and hospital co-location, providing a comparable urban-suburban peer benchmark.

Broad incumbents

• Ziekenhuis Rivierenland: Regional hospital in Tiel that physically hosts the emergency GP post. Provides the ED (SEH) infrastructure for patient handoff and operates the broader hospital services that the post coordinates with.
• Zorggroep Gelders Rivierenland: Parent regional care group coordinating primary care services across the Gelders Rivierenland region. Provides administrative, recruitment, and network support to the subject organization's huisartsenpost.
• InEen: Dutch trade association for primary care organizations, including regional huisartsenposten. Represents the broader ecosystem and policy direction affecting all Dutch emergency GP posts including the subject company.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/huisartsenpost-gelders-rivierenland

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spoedpost Huisartsen Gelders Rivierenland