Countrywide Home Surveys

What Countrywide Home Surveys does

Countrywide Home Surveys is a UK-based residential surveying firm operating as a trading name of Countrywide Surveyors Limited, a private limited company registered in England and Wales (registered number 1954031), with its head office in Manchester and a registered office in Chelmsford. The business is regulated by the Royal Institution of Chartered Surveyors (RICS) and fields what the firm describes as over 1,000 RICS chartered surveyors (with one block noting 400+ chartered surveyors, including 400+ working from home postcodes) across England, Scotland, Wales, and Northern Ireland, covering 71 cities and towns.

The company's core offering is a five-product survey portfolio aligned with RICS standards: the Countrywide HomeFact® Report Level 1, RICS Home Survey Level 2, RICS Home Survey Level 2 with Valuation, RICS Home Survey Level 3, and a standalone General Valuation service. Pricing is unit-based and tied to property value, ranging from roughly £300 (Level 1 on a ~£100k property) up to £1,300 (Level 3 on a ~£1m property), with reported average fees of £403 (Level 2) and £854 (Level 3) at illustrative property values. The HomeFact® report is the firm's proprietary differentiated product - an interactive, mobile-accessible report combining surveyor expertise with online property information, traffic-light condition ratings, and links to Property Care Association experts for cost estimates on flagged issues. All customers are supported by a dedicated concierge team in Manchester and have direct access to their surveyor.

Countrywide monetizes on a transactional, per-property basis via direct-to-consumer channels (online quote calculator, phone-based concierge sales, content marketing, and social) and through referral partnerships with mortgage brokers, lenders, and estate agents. The firm also cross-sells energy and compliance services (gas safety, EICR, EPC, Legionella) via a partnership with Vibrant Energy Matters. There are no public revenue disclosures, no funding rounds, and no disclosed parent company ownership; the business sits within the wider Countrywide Limited group per the available commentary.

Name

Countrywide Home Surveys

Legal name

Countrywide Surveyors Limited

Website

https://countrywidehomesurveys.co.uk

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Countrywide Home Surveys is a RICS-regulated UK residential surveying firm providing Level 1, 2, and 3 home surveys plus standalone valuations to home buyers, sellers, landlords, and mortgage lenders across England, Scotland, Wales, and Northern Ireland.

Ownership category

akta.pro rank

Product category

Residential Property Surveying

NAICS

Offices of Real Estate Appraisers (531320), Offices of Real Estate Appraisers (53132), Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Mortgage Bankers & Loan Correspondents (6162)

akta.pro primary industry

Real Estate Valuation & Appraisal (BPAHANAC)

akta.pro secondary industries

Real Estate Valuation & Appraisal (commercial/residential) (FSAEAHAJ), Property Valuation: Appraisal Management (AMC) & Appraiser Networks (FSALALAI)

Keywords

• RICS home surveys
• Residential property surveys
• Homebuyer reports
• Property valuations
• Building surveys

Headquarters

HQ city

Chelmsford

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Home Survey Services: One-time fees for RICS home surveys at various levels (Level 1, Level 2, Level 2 with Valuation, Level 3), plus General Valuation service. Revenue is transaction-based, generated per property inspection.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Countrywide Home Surveys delivers RICS-regulated residential property surveys and valuations across the UK through a network of over 1,000 chartered surveyors. The company offers a tiered suite of five distinct products: the proprietary HomeFact® Report (Level 1 equivalent), RICS Home Survey Level 2, RICS Home Survey Level 2 with Valuation, RICS Home Survey Level 3, and a standalone General Valuation. Services are delivered through direct-to-consumer online quote calculators, phone-based concierge support, and referrals from mortgage brokers, lenders, and estate agents.

Product overview

Countrywide Home Surveys offers a comprehensive suite of property survey products based on RICS standards. The core portfolio consists of five distinct survey products: the Countrywide HomeFact Report Level One (equivalent to RICS Level 1) providing basic condition reporting with interactive features; the RICS Home Survey Level 2 (formerly HomeBuyer Report) for conventional properties with traffic-light condition ratings; the RICS Home Survey Level 2 with Valuation adding market value opinion and insurance reinstatement figures; the RICS Home Survey Level 3 (formerly Building Survey) for comprehensive structural assessment of complex properties; and a standalone General Valuation service for market value only. All surveys are delivered by RICS chartered surveyors with UK-wide coverage, supported by a dedicated concierge team.

Differentiator

Problem solved

Functional benefit

Products and services

• Countrywide HomeFact® Report Level One An interactive survey report combining surveyor expertise with online property information, using coloured symbols and photographs to describe construction, condition, defects, and potential issues. Equivalent to RICS Home Survey Level 1, suitable for conventional properties up to 5 bedrooms regardless of age.
• RICS Home Survey Level 2 A comprehensive visual inspection and assessment of property condition, previously known as the HomeBuyer Report. Includes clear traffic-light condition ratings of all accessible areas, highlighting common defects and areas of concern for modern, conventional properties. Does not include a market valuation.
• RICS Home Survey Level 2 with Valuation Extends the Level 2 survey by including the surveyor's professional opinion on market value, an insurance reinstatement figure, and details of problems that may affect property value. Average fee of £439 for properties valued at £283,000.
• RICS Home Survey Level 3 The most comprehensive survey option providing detailed inspection and assessment of property structure and fabric. Ideal for older, complex buildings, listed properties, and houses with obvious defects. Describes visible and potential hidden defects with repair scope and consequences. Average fee of £854 for properties valued at £407,000.
• General Valuation Provides the surveyor's professional opinion on market value of a property. This is NOT a survey report and does not report on the condition of the property. Suitable where condition advice is not required.

Quantifiable outcome

• 60% of surveys reveal unknown issues with the property
• +6 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature1 record

Partnerships

Two partnerships are on record, tiered minor and core.

• Vibrant Energy MattersminorStrategic or Co-development PartnerPartnership with Vibrant Energy Matters provides Countrywide customers with discounted access to gas safety checks (CP12), electrical inspection condition reports (EICR), Energy Performance Certificates (EPC), and Legionella Risk Assessments. Vibrant provides national coverage with over 70 trained assessors.
• RICS (Royal Institution of Chartered Surveyors)coreStrategic or Co-development PartnerCountrywide Surveyors Limited is regulated by RICS for the provision of surveying services. All surveyors are RICS qualified. The firm agrees to uphold RICS Rules of Conduct for Firms and all applicable mandatory professional practice requirements.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brunton Reid Chartered Surveyors: Regional RICS-regulated surveying firm offering residential home surveys and valuations. A smaller direct competitor providing Level 2 and Level 3 surveys in overlapping UK geographies.
• e.surv Chartered Surveyors: Part of LSL Property Services, e.surv is one of the largest UK residential surveying firms, offering RICS HomeBuyer Reports, Building Surveys, and mortgage valuations. Direct competitor in the same survey tiers, lender referral channels, and UK-wide geographic coverage.
• Lambert Smith Hampton: UK-wide chartered surveying firm offering residential surveys, valuations, and property advice. While broader in commercial real estate, its residential division directly competes with Countrywide on RICS home surveys and lender valuations.
• SDL Surveying: SDL Surveying provides RICS home surveys and valuations across the UK with regional surveyor networks. Competes directly with Countrywide in the Level 2/3 home survey market, particularly through estate agent and broker referral channels.
• Sterling Valuation: UK-based residential valuation firm providing mortgage valuations and home buyer reports for lenders. Operates a network surveyor model similar to Countrywide and competes for the same lender panel work.
• Connells Survey & Valuation: The surveying arm of Connells Group, one of the UK's largest estate agency networks. Provides RICS residential surveys and valuations through a network model similar to Countrywide, with strong estate-agent referral flows.

Broad incumbents

• Knight Frank: Global property consultancy with a UK residential surveying practice focused on higher-value properties and prime central London. Overlaps with Countrywide's Level 3 segment but addresses a narrower, premium market.
• Savills: Global real estate services firm offering residential surveys and valuations in the UK as part of a wider property services portfolio. Competes with Countrywide at the premium end (Level 3 surveys) but with a much broader product set.

Others

• Countrywide Limited (parent group): Parent corporate group encompassing estate agency, surveying, and financial services. Countrywide Home Surveys operates as a trading name within this group; understanding the parent provides context on ownership and shared customer flows but is not a competitor.

Emerging players

• Survey Booker: Proptech platform connecting buyers with RICS surveyors and offering instant online quotes. Represents an emerging digital channel that could disrupt traditional surveying firm models including Countrywide's.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CountrywideHS
• LinkedInlinkedin.com/company/countrywide-home-surveys

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Countrywide Home Surveys