Viaggindia

What Viaggindia does

Viaggindia, legally registered as 'Viaggindia di Singh Kesar,' is an Italian boutique tour operator founded in 2017 and based in Almenno San Salvatore (Bergamo). Operating as a sole proprietorship (ditta individuale) under owner Kesar Singh, the company specializes exclusively in private, customized travel packages for Italian-speaking individual travelers to three South Asian destinations: India, Nepal, and Bhutan. All tours except a single Holi Festival group departure are organized for individuals or small private groups (typically base 2 persons), with prices ranging from €1,895 to €4,425 per person depending on destination, duration, hotel category, and seasonality.

The underlying technology stack is a standard commercial website (viaggindia.it) with destination pages, downloadable PDF catalogs, contact forms, WhatsApp integration, and the owner's direct phone line. There is no proprietary booking platform, no AI-assisted itinerary engine, and no mobile application — differentiation rests entirely on human curation by the owner and the company's network of Italian-speaking local guides and trusted drivers across the three destinations. The company is a licensed Italian tour operator (Licenza n° 17578) carrying €2.1M in civil liability insurance, mandatory Fondo di Garanzia coverage, GDPR compliance, and bundled travel insurance through Intermundi and Europ Assistance.

The revenue model is direct-to-consumer unit pricing on bespoke tour packages, supplemented by ancillary fees for visa assistance (€40 per person for India), single-room supplements (€490-€835), airline taxes (€340-€370), and registration fees (€100-€345) that bundle insurance coverage. Booking flow is high-touch and owner-led: customers submit inquiries via website forms or WhatsApp, the owner personally screens and qualifies them (explicitly rejecting many inquiries to protect service quality), and bookings require a 30% deposit with balance due 30-60 days before departure. Distribution is entirely direct, with no third-party travel agencies, OTAs, or resellers. Marketing relies on organic website content, social media presence (Facebook, Instagram, YouTube, X), the company's 5.0 Google Business Profile, and word-of-mouth referrals.

Name

Viaggindia

Legal name

Viaggindia di Singh Kesar

Website

https://viaggindia.it

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Viaggindia is an Italian boutique tour operator (sole proprietorship founded 2017) that designs and sells private, customized travel packages to India, Nepal, and Bhutan exclusively for Italian-speaking individual travelers and small groups, with all bookings handled directly by owner Kesar Singh.

Ownership category

akta.pro rank

Product category

Outbound Tour Operating Services

NAICS

Tour Operators (561520), Tour Operators (56152), Travel Agencies (561510)

akta.pro primary industry

Private/Customized Multi-Day Tour Operators (THAKADAC)

akta.pro secondary industries

Multi-Country/Regional Circuit Tour Operators (THAKADAK), Bespoke Multi-Day Itinerary Planning & Custom Tour Design (THAJALAB)

Keywords

• Private tour packages
• Outbound travel
• South Asia tours
• Cultural tourism
• Customized itineraries

Headquarters

HQ city

Almenno San Salvatore

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Tour Packages: Private customized travel packages to India, Nepal, and Bhutan including accommodations, transportation, guides, and entrance fees. Prices range from €1,895 to €4,425 per person depending on destination, duration, and hotel category.
2. Travel Insurance Services: Included cancellation insurance (up to €3,000 per person) and medical/baggage insurance (€1,000,000 coverage) bundled with tour packages. Additional insurance options for clients over 69 years of age.
3. Visa Services: Assistance with visa processing for India (€40 per person) and Nepal (USD 30 at arrival).
4. Registration Fees: Mandatory registration fee ranging from €100 to €345 per participant depending on trip duration/cost and age, inclusive of health insurance, baggage, and cancellation coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Viaggindia is an Italian tour operator that organizes private, customized travel packages to South Asian destinations including India, Nepal, and Bhutan. Each package bundles international flights (Emirates or Etihad), accommodations ranging from 4-star to 5-star luxury, private ground transportation with professional drivers, Italian-speaking local guides, monument entrance fees, travel insurance, and visa assistance. Departures are guaranteed from Milan, Rome, and Venice, with all tours organized as private experiences rather than group tours (except the Holi festival).

Product overview

Viaggindia is a tour operator specializing in private travel packages to India, Nepal, Bhutan, Sri Lanka, Burma, Cambodia, Indonesia, and Vietnam. The company operates a single unified service offering focused on personalized travel experiences, with core products being travel packages to India, Nepal, and Bhutan. Additional offerings include festival-specific tours (Holi, Bhutan festivals), special regional packages (Kerala, Rajasthan), combined multi-country itineraries, and supplementary services including travel insurance and guarantee fund protection. All tours except the Holi festival are organized as private travel for individuals, departing from Italian airports (Milan, Rome, Venice, Bologna).

Differentiator

Problem solved

Functional benefit

Products and services

• Viaggi in India (Private Tours to India) Private customized travel packages to India, including flights, accommodations (4-star to 5-star luxury), private vehicle with driver, Italian-speaking local guides, monument entrance fees, and travel insurance. Designed for Italian individual travelers, couples, families and small groups seeking cultural, wildlife, or regional Indian experiences.
• Viaggi in Nepal (Private Tours to Nepal) Private tour packages to Nepal focusing on the Himalayan region, Kathmandu Valley, temples, and spiritual experiences, with flights, accommodations, private transport, Italian-speaking guides, monument fees and insurance included.
• Viaggi in Bhutan (Private Tours to Bhutan) Private tour packages to Bhutan covering the principal valleys including Thimphu, Paro, Punakha, Wangduephodrang, Gantey, Phobjikha, Trongsa, Bumthang and Trashigang, including festival-specific tours. Includes flights, full board in Bhutan, private vehicle, English-speaking guide and insurance.
• Travel Insurance Services Travel insurance covering medical assistance up to €1,000,000 worldwide, baggage protection, trip cancellation insurance up to €3,000 per person, personal liability up to €70,000, and COVID-19 coverage. Bundled with all tour packages with additional options for clients over 69 years of age.
• Fondo di Garanzia (Guarantee Fund Insurance) Mandatory guarantee fund insurance that protects customers in case of insolvency or bankruptcy of the tour operator, included with bookings and compliant with Italian tourism law. Underwritten by Il Salvagente.

Quantifiable outcome

• 5.0-star average rating on Google Reviews
• +2 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Emirates AirlinescoreStrategic or Co-development PartnerPrimary airline partner providing guaranteed departures from Milan, Rome, and Venice for tours to India, Nepal, and Bhutan. All-inclusive flight packages offered with tour bookings.
• Etihad AirwayscoreStrategic or Co-development PartnerAirline partner for Kerala and South India tours, providing flights from Milan and Rome with included airport taxes.
• Local Guides (Krishnapal, Krishna Pal, Giriraj Sharma, Durgendra Singh, Rajpal)coreOthersItalian-speaking local guides in India, Nepal, and Bhutan who accompany travelers throughout itineraries. Highly rated by customers for knowledge, professionalism, and personal touch.
• Local Drivers and TransportationcoreOthersProfessional drivers with private vehicles (Toyota Etios, Maruti Dzire, Toyota Crysta) providing transportation throughout tours. Praised for prudence and safety in challenging traffic conditions.
• Intermundi AssicurazionicoreOthersTravel insurance provider covering medical assistance (up to €1,000,000 worldwide), baggage, trip cancellation, accidents, and civil liability for tour participants.
• Il SalvagentecoreOthersMandatory guarantee fund insurance as required by Italian tourism law (Art. 50 Codice del Turismo), protecting customers in case of insolvency or bankruptcy. Policy number: 2025/1-0819.
• Europ Assistance Italia S.p.a.coreOthersRC (Civil Liability) insurance provider with €2,100,000 coverage for tour operator operations. Policy number: 9319325.
• Visto India OnlineminorGTM or Marketing PartnerPartner service for online Indian visa processing, offered as convenience to customers at €40 per person.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• TourRadar: Global multi-day tour marketplace listing thousands of group and private itineraries across Asia, including India and Nepal. Comparable in multi-day tour format, but operates as a broad aggregator across many destinations and tour operators rather than as a regional specialist.
• Intrepid Travel: Large global tour operator running small-group trips to India, Nepal, and Bhutan alongside dozens of other countries. Comparable in destination overlap and multi-day cultural format, but at much larger scale and group-tour orientation rather than bespoke private service.
• Exodus Travels: Established UK-headquartered adventure and cultural tour operator with multi-country Asia programs including India and Nepal. Comparable in multi-day cultural/private-tour format but serves a broader international customer base and offers a wider portfolio beyond South Asia.

Direct peers

• Kel 12: Italian tour operator offering curated private and small-group journeys to long-haul destinations including India, Nepal, Bhutan, and Sri Lanka. Comparable to Viaggindia in target customer (Italian premium traveler), bespoke format, and South Asia specialization.
• Viaggi dell'Elefante: Italian tour operator historically focused on long-haul exotic destinations including India, Nepal, and Sri Lanka. Closely comparable to Viaggindia in geography served, customer segment (Italian-speaking private travelers), and bespoke private-tour format.
• Mistral Tour: Italian tour operator with deep experience in long-haul and exotic destinations including India and the Indian subcontinent. Comparable to Viaggindia in serving Italian private travelers seeking customized South Asia itineraries.
• I Viaggi di Maurizio Levi: Italian boutique tour operator focused on culturally rich, off-the-beaten-path destinations including India and the Himalayas. Comparable to Viaggindia in cultural-immersion, private-tour format, and Italian-speaking customer base.

Emerging players

• Evaneos: Online marketplace connecting European travelers (including Italians) with local DMC agencies for bespoke trips worldwide, including India, Nepal, and Bhutan. Comparable to Viaggindia in bespoke private-tour format and Indian subcontinent coverage, but operates as a marketplace aggregator rather than a single specialist brand.

Others

• Le Routard (Hachette Tourisme): Iconic French travel guide publisher with affiliated tour operator partnerships, indirectly comparable to Viaggindia as a French-language reference point for South Asia travel. Included as an adjacent ecosystem player rather than a direct tour competitor.
• Europ Assistance (tour operator division): Major Italian travel-assistance and insurance provider that underwrites Viaggindia's RC policy. Included as a strategic ecosystem/insurance partner rather than a peer tour operator; demonstrates the regulatory infrastructure Italian tour operators rely on.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/viaggindia
• YouTubeyoutube.com/viaggindia
• Facebookfacebook.com/viaggindia
• Instagraminstagram.com/viaggindia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viaggindia