Udec

What Udec does

Udec S.A. is an Argentine private medical emergency services company headquartered in La Plata, founded on February 15, 1985, as the first emergency medical company in the city. Originally focused on cardiological emergencies, the company expanded in 1987 to cover general medical emergencies and has since grown into one of the recognized providers of pre-hospitalary services across Argentine territory. The company operates a fleet of specialized vehicles including Mobile Intensive Care Units (UTIM - Unidad de Terapia Intensiva Móvil), rapid response mobiles, and low-complexity vehicles, supported by specialized medical staff covering clinical medicine, intensive therapy, and pediatrics.

Udec generates revenue through a multi-stream model: (1) recurring family subscription plans tiered as Plan Classic, Plan Plus, and Plan Gold, each offering escalating benefits including home doctor visits, nursing, dental urgency, home radiology/ECG, medication discounts, and via Plan Gold, national travel assistance through partner ASSISTE; (2) usage-based revenue from scheduled ambulance transfers (Traslados Programados) across all complexity levels and distance tiers; (3) corporate and institutional agreements (convenios) with empresas, obras sociales, instituciones, and entidades estatales; and (4) professional services revenue from special event medical coverage. The company maintains ISO 9001:2015 and IRAM quality certifications, holding approximately 101-250 employees.

The go-to-market is sales-led direct, targeting individual families through phone and email channels for the subscription tier, and institutional buyers via direct contract negotiation for the convenios and event coverage lines. Geographic reach is concentrated in La Plata and Buenos Aires Province, with national coverage enabled through the ASSISTE partnership. The company is part of a broader Grupo Udec corporate structure (referenced via grupoudec.com.ar), though specific subsidiary relationships are not disclosed in available sources. No material AI/ML capability, mobile app, or API-based product surface is evident in the available data.

Name

Udec

Legal name

UDEC S.A.

Website

https://udec.com.ar

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Udec S.A. is a private Argentine medical emergency services company founded in 1985 in La Plata, offering subscription-based family plans, ambulance transfers, home monitoring, and event coverage to individual families, corporations, and government entities in Argentina.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAFADAA

Hospital-Based Emergency Departments (EDs)

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

SECONDARYHLADAGAF

Transportation & Errands (Non-Emergency)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHLADAGAA

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

Keywords

• Emergency medical services
• Pre-hospitalary care
• Ambulance transportation
• Home medical services
• Medical subscription plans

Headquarters

HQ city

La Plata

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Subscription Medical Plans: UDEC generates revenue primarily through three subscription-based medical plans (Plan Classic, Plan Plus, Plan Familiar Gold) that provide varying levels of emergency medical coverage, home visits, and additional benefits to families and individuals.
2. Programmed Medical Transport: Revenue from scheduled ambulance transportation services (traslados programados) for various complexity levels including basic ambulances without doctor, basic ambulances with doctor, and mobile intensive care units for local, regional, short, medium, and long distance transfers.
3. Corporate Agreements (Convenios): Customized medical coverage plans negotiated with empresas, obras sociales, instituciones, and entidades estatales, providing revenue through institutional contracts.
4. Special Event Coverage: Medical emergency coverage services for public spectacles, sports events, cultural events and other high-public-concentration events under different operational modalities based on complexity and evaluated risk.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

UDEC S.A. provides pre-hospitalary medical emergency services through three subscription-based family plans (Classic, Plus, Gold) that bundle emergency response, home doctor visits, nursing, home diagnostics, dental urgency, and (for Gold) national travel assistance. Beyond subscriptions, UDEC sells scheduled ambulance transfers at all complexity levels, home monitoring for elderly and chronic patients, customized corporate agreements (convenios) with companies and health insurance funds, and on-site medical coverage for public, sports, and cultural events.

Product overview

UDEC is a pre-hospitalary medical emergency services provider offering a multi-tiered family health coverage system (Plan Classic, Plan Plus, Plan Gold) with escalating benefits. The company operates a modern fleet of specialized vehicles including Mobile Intensive Care Units (UTIM), Rapid Response vehicles, and Basic Complexity vehicles. Beyond family plans, UDEC provides scheduled ambulance transfers for all complexity levels, home monitoring services for elderly and chronic patients, special event medical coverage, and customized corporate agreements with companies and health insurance providers. The product portfolio functions as an integrated emergency medical services ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Plan Familiar Classic Entry-level family subscription plan providing coverage for medical emergency, medical urgency, and home doctor visits (with copayment). Targeted at Argentine families and individuals seeking affordable emergency medical coverage.
• Plan Familiar Plus Mid-tier family subscription plan that extends Plan Classic with home nursing, dental emergency care, protected vehicle service, home radiology, and home electrocardiogram. Targeted at Argentine families seeking more comprehensive home-based medical coverage.
• Plan Familiar Gold Premium family subscription plan that includes all Plan Plus benefits plus home doctor visits without copay, 30% discount on medication purchases, and national travel assistance through the ASSISTE partnership. Targeted at Argentine families seeking comprehensive coverage including medication discounts and national travel protection.
• Traslados Programados (Scheduled Medical Transfers) Scheduled ambulance transfer service available to subscribers and corporate clients at all complexity levels — basic ambulance without doctor, basic ambulance with doctor, and Mobile Intensive Care Units (UTIM) — staffed by drivers, paramedics, emergency technicians, and specialized doctors, for local, regional, short, medium, and long distance transfers. Targeted at patients and institutions needing planned medical transport.
• Seguimiento y Monitoreo Domiciliario (Home Monitoring and Follow-up) Home-based medical monitoring and follow-up service for elderly patients or those requiring medical supervision, including preventive care, physical examinations, and home-based medical practices. Targeted at elderly and chronic patients in need of ongoing home-based care.
• Convenios (Corporate and Institutional Agreements) Customized medical coverage plans established with companies, health insurance funds (obras sociales), institutions, and state entities to provide tailored emergency medical coverage to employees, members, or affiliated populations. Targeted at HR, benefits, and institutional administration buyers.
• Cobertura de Eventos Especiales (Special Event Medical Coverage) On-site medical emergency coverage for public spectacles, sports events, cultural events, and other high-public-concentration gatherings, with operational modalities adjusted to complexity and assessed risk. Targeted at event organizers and producers responsible for crowd safety and regulatory compliance.

Quantifiable outcome

• 40 years of continuous operation as medical emergency provider
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• ASSISTEcoreStrategic or Co-development PartnerASSISTE provides national travel assistance services for UDEC's Plan Gold subscribers. This partnership enables UDEC to offer comprehensive travel medical coverage as part of its premium family plan, extending protection beyond local service areas to national coverage through ASSISTE's network.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Assist Card: Assist Card is a Latin American travel assistance and emergency medical services company offering subscription-based travel medical coverage across the region. It is comparable to UDEC's ASSISTE partnership component and represents an adjacent player in the regional medical assistance space.

Broad incumbents

• Falck: Falck is a global leader in ambulance and emergency medical services, operating across Europe, the Americas, and beyond with subscription and contract-based offerings. While not present in Argentina, it represents the scaled incumbent model that UDEC could aspire to in terms of service breadth and operational sophistication.
• International SOS: International SOS is a global medical and travel security services firm offering emergency medical assistance, evacuation, and healthcare services to corporate clients. UDEC's partnership with ASSISTE for travel assistance positions it as a smaller-scale analog in the broader medical assistance ecosystem.
• Acadian Ambulance Service: Acadian is one of the largest private ambulance and EMS providers in the United States, operating mobile ICU units, non-emergency transport, and subscription services. It is comparable to UDEC in providing specialized pre-hospitalary care with multi-tier service offerings and corporate contracts.

Direct peers

• SAME (Sistema de Atención Médica de Emergencias): SAME is an Argentine emergency medical services provider offering pre-hospitalary care, ambulance dispatch, and home medical attention. It operates with similar subscription plans and corporate agreements as UDEC, serving as a direct competitor in the regional EMS market.
• Emerger: Emerger is an Argentine private emergency medical services company providing ambulance response, home doctor visits, and subscription plans. It competes directly with UDEC in the same pre-hospitalary EMS category serving similar families and corporate clients in Argentina.
• Vittal: Vittal is one of Argentina's largest pre-hospitalary emergency medical service providers, offering ambulance services, home doctor visits, and corporate coverage plans. It directly competes with UDEC in the same product category across overlapping Argentine geographies with similar subscription and convenio models.
• EMI (Emergencias Médicas Integral): EMI provides integrated emergency medical services in Argentina including ambulance response, medical transfers, and home care services. It is comparable to UDEC in offering pre-hospitalary care through subscription-based plans and convenio partnerships.

Others

• BUPA Global: BUPA Global offers international private health insurance and medical assistance including emergency response and home-based care services. It represents an adjacent health services player comparable to UDEC's premium-tier offerings through corporate agreements and insurance-style subscription plans.
• St John Ambulance: St John Ambulance is a long-established international volunteer-led emergency medical and first aid organization providing ambulance services and event medical coverage. It parallels UDEC's event coverage service and long heritage in emergency medical services.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/udec.com.ar

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Udec