SOS médecins Genève

Name

SOS médecins Genève

Legal name

SOS médecins Genève

Website

https://sos-medecins.ch

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Offices of Physicians (6211), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFADAJ

Virtual Urgent Care & On-Demand Teletriage Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

SECONDARYHLALAJAC

Nurse Triage & Clinical Call-Center Teletriage Platforms

Healthcare & Life Sciences/Telehealth Platforms/Urgent Care & On-Demand Triage Telehealth Platforms

SECONDARYTHACAEAF

Health & Medical Risk Management (Vaccination Guidance, Telemedicine, Medical Networks)

Travel & Hospitality/Business Travel & Corporate Travel Management/Duty of Care, Traveler Safety & Risk Management

Keywords

• Home medical consultations
• Medical alert systems
• Teleassistance services
• Urgent house call medicine
• Traveler medical assistance

Headquarters

HQ city

Geneva

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medical House Call Consultations: Revenue generated from providing 24/7 medical consultations and house calls for various medical conditions including emergencies, general medicine, pediatrics, traumatology, and psychiatry within Geneva canton. Patients contact via phone and doctors visit homes.
2. Médicalerte Monthly Subscription: Monthly subscription service for CHF 30 providing medical alert monitoring, 24/7 telephone medical consultation, physician intervention within one hour of alert, ambulance dispatch based on severity, coordination with treating physician, secure key custody, and social support referrals.
3. Traveler Medical Assistance: Medical assistance services for travelers through partner assistance companies, where SOS médecins doctors provide medical expertise to insured patients encountering medical problems abroad.
4. Médicalerte Installation Fee: One-time installation fee starting from CHF 99 for medical alert equipment setup at customer's home, including equipment location and technical follow-up.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

SOS médecins Genève provides round-the-clock home medical consultations in the canton of Geneva, dispatching approximately 50 physicians for emergencies, general medicine, pediatrics, traumatology, and psychiatry. Its core offering is complemented by the Médicalerte teleassistance subscription service (medical alert device with 24/7 monitoring and physician response within one hour) and an Assistance aux voyageurs service for travelers insured by partner assistance companies.

Product overview

SOS médecins Genève operates as a unified home healthcare service offering three integrated products: Consultations à domicile as the core 24/7 medical visit service staffed by 50 physicians, supplemented by two add-on modules—Médicalerte for medical alert and teleassistance with connected devices, and Assistance aux voyageurs for international medical support. The services share a common regulation center and dispatch infrastructure to coordinate rapid physician responses.

Differentiator

Problem solved

Functional benefit

Brands

• Médicalerte: Medical alert system with 24/7 monitoring, providing rapid physician intervention, telephone medical consultations, night lighting activation, and ambulance dispatch services for CHF 30 per month

Products and services

• Consultations à domicile (Home Medical Consultations) 24/7 home medical consultation and urgent care service in the canton of Geneva staffed by 50 physicians covering emergencies, general medicine, pediatrics, traumatology, and psychiatry; patients call the central regulation line and physicians are dispatched to the home.
• Médicalerte Medical alert and teleassistance subscription service providing a connected alert device (with bracelet/pendant, fixed buttons, night lighting, and multi-room relays) and 24/7 monitoring that connects subscribers directly to SOS Médecins physicians, with physician intervention within one hour, ambulance dispatch by severity, coordination with the treating physician, and secure key custody.
• Assistance aux voyageurs (Traveler Medical Assistance) Medical assistance service for travelers, delivered through partner assistance companies, in which SOS médecins Genève physicians provide their medical expertise to assist insured patients encountering medical problems abroad.

Quantifiable outcome

• Physician intervention within 1 hour of Médicalerte alert activation
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered minor and core.

• UniLabsminorOthersUniLabs is listed as a partner on the SOS médecins Genève website, appearing in the partners section. UniLabs is a medical diagnostics company.
• Partner Assistance CompaniescoreStrategic or Co-development PartnerSOS médecins works with multiple partner institutions to provide medical assistance to travelers. The doctors provide their medical expertise to patients insured through these partner assistance companies when they encounter medical problems abroad.

Scale indicators3 records

Emerging players

• VitaMedex / Permanences Médicales de Genève: Local Geneva walk-in medical clinics and after-hours permanence medical services. Emergent players addressing overlapping urgent, non-life-threatening medical demand in the same canton, representing substitution risk for lower-acuity house calls.

Direct peers

• Medgate: Swiss telemedicine provider offering 24/7 medical teleconsultations and triage via app and phone, often partnered with Swiss insurers. Directly comparable on the on-demand triage and remote consultation dimension that complements SOS Médecins Genève's dispatch model.
• International SOS: Global leader in travel risk management and medical assistance for travelers and expatriates. Directly comparable on SOS Médecins Genève's Assistance aux voyageurs service line, which delivers physician expertise to insured travelers facing medical issues abroad.
• SOS Médecins France: The national French network of SOS Médecins federates local associations providing 24/7 physician house calls across France. It is the closest direct peer — virtually identical service model (phone triage, dispatched physicians, urgent home visits) — and shares the brand origin with SOS Médecins Genève.
• Medi24: Swiss 24/7 telemedicine and medical call-center service providing phone-based triage and medical advice. Directly comparable on the call-center triage and on-demand medical advice dimension of SOS Médecins Genève's regulation center and Médicalerte service.

Others

• AXA Assistance: Major travel and health assistance business within the AXA group, coordinating medical care for insured travelers worldwide. Relevant ecosystem peer given SOS Médecins Genève's traveler assistance partnership channel.
• Allianz Partners: Global travel insurance and assistance provider, and a typical counterparty for traveler medical assistance partnerships. Comparable as an ecosystem participant that sources physician expertise from services like SOS Médecins Genève to fulfill travel medical claims.

Regional players

• Spitex Switzerland: The Swiss national association of home nursing and home care providers, delivering in-home medical and personal care across cantons. Operates in the same Swiss in-home care category as SOS Médecins Genève's house-call service, though focused on nursing rather than physician visits.
• Spitex Genève: The Geneva-specific Spitex association providing in-home nursing and personal care across the canton. Competes with SOS Médecins Genève for the same in-home care demand in the same territory, though focused on nursing and ADL support rather than physician consultations.

Broad incumbents

• Hôpitaux Universitaires de Genève (HUG): The major public university hospital in Geneva providing emergency, primary, and specialty care across the canton. Represents the incumbent alternative care pathway and the most significant competitor for emergency and after-hours demand in the same geography.

Market position

Strengths4 records

Weaknesses4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/sosmedecins
• Facebookfacebook.com/sosmedecins

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOS médecins Genève