WebWorks

Name

WebWorks

Legal name

WebWorks

Website

https://webworks.net

Company type

Private

Founded year

1997

Operating status

Operating

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Onsite/Field IT Support Services (BPAEABAC)

akta.pro secondary industries

Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ), Incident Response, On-Call & Operational Readiness (BPAEAKAL)

Keywords

• IT support services
• Network design support
• Managed IT services
• ISP services
• VOIP solutions

Headquarters

HQ city

Costa Mesa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Services and Support: WebWorks generates revenue through providing Information Technology services on an as-needed or contract basis. Services include PC and server support, network design and maintenance, help desk support, and technology planning. Revenue is derived from professional service engagements with businesses ranging from home offices to medium-sized companies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

WebWorks is an Information Technology specialist and Internet Service Provider (ISP) that delivers part-time and contract-based IT support to home offices and medium-sized businesses. Services include PC and server installation, configuration and troubleshooting, network design and support, help desk assistance, Cisco networking hardware/software support, and VOIP solutions. The company also helps clients select, implement, and maintain computer and technology infrastructure, including office moves and new facility setup.

Product overview

WebWorks is a Technology Company providing IT services and ISP solutions rather than a software product platform. The core offerings include IT Support Services (part-time and contract-based technical support for PCs, servers, and end users), ISP Services, Network Design and Support (including Cisco networking and VOIP solutions), and infrastructure services such as web store development and office move/relocation support. The company positions itself as serving home offices and medium-sized businesses that do not require full-time IT staff.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Services Provides part-time and as-needed Information Technology support for home offices and medium-sized businesses, including PC troubleshooting, server installation and configuration, and end-user assistance via phone or in-person. Services are delivered on a contract or as-needed basis for organizations that do not require full-time IT staff.
• ISP Services Internet Service Provider offerings delivered as part of the company's broader IT service portfolio for home offices and medium-sized businesses.
• Network Design and Support Complete networking solutions including design, installation, and ongoing support for hardware and software, covering Cisco networking equipment and VOIP solutions for business clients.
• Office Infrastructure Services Support for office moves and new facility infrastructure setup, including complete technology planning and implementation for businesses relocating or establishing new offices.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves2 records

Direct peers

• BlackPoint IT Services: Managed IT services and cybersecurity firm serving small to mid-sized businesses with help desk, network management, and cloud services — same SMB MSP category and break-fix plus managed-service blend as WebWorks.
• NerdsToGo: Franchise-based on-site IT support and managed services company focused on small businesses and home offices, offering PC repair, networking, and managed IT — overlapping WebWorks' customer base and service model.
• CMIT Solutions: National franchise of managed IT services providers serving small and mid-sized businesses with part-time/contract IT support, network management, and help desk services — directly comparable to WebWorks' core offering and SMB target segment.

Regional players

• CalTek Group: Southern California-based managed IT services and cybersecurity provider serving SMBs in the same Costa Mesa/Orange County corridor as WebWorks; comparable geographic focus, customer size, and service mix.

Broad incumbents

• Spectrum Business: Charter Communications' SMB-focused internet, voice, and managed network services arm; competes with WebWorks' ISP and VOIP services across Southern California with far greater resources.
• Cox Communications (Cox Business): Major US ISP and managed connectivity provider offering business internet, VOIP, and managed network services; overlaps with WebWorks' ISP and VOIP offerings at far larger scale and geographic reach.
• CDW: Large national IT solutions provider offering hardware, software, and professional/managed services to SMB and enterprise; competes with WebWorks on the SMB IT infrastructure and procurement side at significantly greater scale.
• Geek Squad (Best Buy): Best Buy's national IT services arm providing in-store, in-home, and remote tech support for consumers and small businesses; competes with WebWorks for the home-office and SMB break-fix segment at much larger scale.

Emerging players

• IT Support LA / local Southern California MSPs: Local Los Angeles/Southern California managed IT services provider offering help desk, network support, and IT consulting to SMBs; comparable scope and regional footprint to WebWorks, typically with more modern digital presence.

Others

• Accenture (SMB / Managed Services practice): Global IT services and consulting firm whose infrastructure and managed services practice serves enterprise and mid-market clients; only thematically adjacent given WebWorks' SMB-only focus, but represents the broader competitive backdrop for managed IT services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WebWorks