What Reparaad does

Reparaad B.V. is a Dutch property maintenance services company headquartered in Enschede, founded in 2009 and operating as a wholly-owned subsidiary of ADG Dienstengroep since 2014. The company delivers light technical maintenance and incident-driven repairs across the Netherlands, serving housing corporations, healthcare institutions, real estate managers, municipalities, childcare organizations, and public safety bodies through offices in Enschede, Leeuwarden, Den Haag, Terneuzen, Eindhoven, Utrecht, and Den Bosch. Its service portfolio rests on two core offerings: the 'Allround servicemonteur' (multi-skilled technicians dispatched for individual repair requests) and 'Technisch Huismeesterschap' (permanent on-site technical housekeepers embedded at client sites). The company reports a first-time fix rate of approximately 90% and a maximum five-day resolution window, supported by a digital platform that delivers real-time status updates to tenants and property managers.

The business operates a primarily B2B field-services model. For housing corporations, Reparaad offers an 'afkoopmodel' (annual lump-sum fee covering standard maintenance rather than per-incident billing); for healthcare, government, and commercial clients, engagement is typically quote-based or multi-year contractual. Customer acquisition is driven by direct enterprise outreach, referrals from existing clients (Viverion, Univé Oost, Stichting Elker), and cross-referrals from ADG sister companies — notably HEYDAY Facility Management, under whose direction Reparaad performs nationwide handyman services for Babilou Family Nederland childcare locations since September 2025. National scale was achieved through the January 2021 merger with Klus2Fix (formerly part of ADG's Asito subsidiary).

The company differentiates on social sensitivity and regulatory compliance rather than on technology: technicians are VOG-certified (Certificate of Conduct), trained in AVG/GDPR, and prepared to work with vulnerable populations (dementia, youth care, GGZ). Recent strategic moves include the Babilou nationwide rollout, a 2026 contract with Veiligheidsregio Rotterdam Rijnmond for inspection of 60+ fire stations, and an expanded 2025-2026 training partnership with HBO Safe for NEN 3140 and VCA/BHV certifications. There is no evidence of AI/ML capabilities in the product or operations.

Name

Reparaad

Legal name

Reparaad

Website

https://reparaad.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Reparaad is a Dutch property maintenance services company providing light technical repairs and on-site technical housekeeping for housing corporations, healthcare institutions, municipalities, childcare, and real estate managers nationwide. It operates as a wholly-owned subsidiary of ADG Dienstengroep, delivering multi-skilled technician dispatch with first-time-fix and five-day resolution guarantees.

Ownership category

akta.pro rank

Headquarters

HQ city

Enschede

HQ country

Netherlands

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Incident-Driven Maintenance Services: Reparaad provides light technical maintenance and repairs to residential and commercial properties on an as-needed basis. For housing corporations, an 'afkoopmodel' (annual lump-sum model) is offered where maintenance is covered within a standard annual fee rather than per-job invoicing.
2. Technical Housekeeping (Huismeesterschap): Permanent on-site technical housekeeper services where Reparaad personnel act as the primary point of contact for building users, visitors, and suppliers, providing hospitality, safety oversight, and light technical management.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Reparaad delivers light technical property maintenance and incident-driven repairs for residential and commercial real estate across the Netherlands. Its core offerings are the Allround servicemonteur (multi-skilled service technicians handling diverse repairs in a single visit) and Technisch Huismeesterschap (on-site technical housekeeping acting as the first point of contact for building users). Services are tailored to housing corporations, healthcare institutions, and real estate managers under both per-incident and annual lump-sum (afkoopmodel) arrangements.

Product overview

Reparaad is a property maintenance company offering light technical maintenance and repairs through two core services: Allround servicemonteur (allround service technicians) and Technisch Huismeesterschap (technical property management). The Allround servicemonteur provides multi-skilled technicians for various repairs with first-time fix capability, while Technisch Huismeesterschap offers on-site property management with a visible presence as first point of contact. Services are delivered across three industry segments: woningcorporaties (housing corporations), zorginstellingen (healthcare institutions), and vastgoedbeheer (real estate management). The company operates nationally across the Netherlands with offices in Enschede (headquarters), Leeuwarden, Den Haag, Terneuzen, Eindhoven, and Utrecht.

Differentiator

Problem solved

Functional benefit

Products and services

• Allround servicemonteur Multi-skilled service technicians providing various light technical repairs and maintenance including lamp replacement, small repairs, painting, mounting/dismounting, and inspection rounds. Same-day or next-day service with a reported first-time fix capability in approximately nine out of ten cases. Targeted at housing corporations, healthcare institutions, and real estate managers across the Netherlands.
• Technisch Huismeesterschap On-site technical housekeeping and property management service in which a Reparaad employee acts as the first point of contact for building users, visitors, and suppliers. Contributes to hospitality and safety through visible presence, performs small repairs, reports malfunctions, supervises third-party work, and manages waste containers. Used by clients such as Gemeente Delft (since 2014, extended through 2026).
• Woningcorporaties (Housing Corporations) Service Property maintenance service tailored for Dutch housing corporations, with Reparaad acting as the technical extension of the corporation in occupied residential environments. Includes first-time fix repairs, a digital platform for resident communication, and an annual lump-sum (afkoopmodel) subscription model for cost predictability.
• Zorginstellingen (Healthcare Institutions) Service Maintenance services for healthcare environments (elderly care, dementia care, mental health/GGZ, youth care) requiring trust, recognition, and careful handling of people and surroundings. Delivered by socially engaged, certified technicians experienced with vulnerable groups and supported by AVG/GDPR compliance and VOG certification.
• Vastgoedbeheer (Real Estate Management) Service Maintenance and repair services for all forms of commercial and residential real estate, from rental agents and educational institutions to childcare providers, retail chains, banks, police, and factory complexes. Covers light technical maintenance, property readiness, vacancy preparation, tenant turnover work, and commercial property upkeep.

Quantifiable outcome

• First-time fix rate of approximately 90% (resolves 9 out of 10 requests in a single visit)
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and supporting.

• Klus2FixcoreStrategic or Co-development Partner · 1 January 2021In 2021, Reparaad merged with Klus2Fix, a maintenance company that was previously part of cleaning organization Asito (also under ADG Dienstengroep). The merger combined Reparaad's incident-driven maintenance business with Klus2Fix's capabilities, creating a national service company focused on incident-driven property maintenance for residential and commercial real estate.
• Stichting ElkercoreOthersStichting Elker is a large youth care institution in Northern Netherlands. Reparaad took over the complete technical service of Stichting Elker, managing the full transition with attention and care. This represents a full outsourcing of the client's technical operations to Reparaad.
• HBO SafesupportingImplementation/ SI/ Consulting PartnerHBO Safe is a provider of health and safety education and training including VCA (Safety Certificate Contractors) and BHV (Emergency Response Officer). Reparaad has worked with HBO Safe for many years and expanded the partnership in 2025-2026 to structurally train technical housekeepers on topics such as working at height, NEN 3140 (electrical work), and electrical equipment inspection. Training progress is tracked digitally.
• Exploitatie PartnerssupportingStrategic or Co-development PartnerExploitatie Partners maintains the client relationship with Veiligheidsregio Rotterdam Rijnmond, while Reparaad handles the operational execution in the form of inspections at over 60 fire stations and other safety locations. This partnership demonstrates effective bundling of expertise and capacity between the two companies.
• HEYDAY Facility ManagementcoreStrategic or Co-development PartnerHEYDAY is Reparaad's sister company under ADG/Draaijer Heyday and serves as the integral facility management partner for Babilou Family Nederland. HEYDAY provides strategic facility management direction, while Reparaad executes the handyman services under HEYDAY's management. This partnership enables Reparaad to serve large multi-location clients through a coordinated GTM approach.
• Babilou Family NederlandcoreOthersBabilou Family Nederland is one of the largest childcare organizations in the Netherlands, with labels Basker and BijdeHandjes, part of the international Babilou Family operating in ten countries. Since 1 September 2025, under HEYDAY's direction, Reparaad provides handyman services at all Babilou's childcare and BSO locations across the Netherlands. Four Babilou employees transferred to Reparaad to continue their work.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Regional players

• Asito: ADG Dienstengroep sister company providing cleaning services across the Netherlands; Klus2Fix (now merged into Reparaad) was previously part of Asito, making it a closely related entity within the same parent ecosystem.

Broad incumbents

• Sodexo Nederland: Global facility management and services provider with Dutch operations delivering integrated facility management, property maintenance, and quality-of-life services to corporate, healthcare, and education clients.
• ISS A/S (ISS Nederland): Global facility services giant with a large Dutch operations footprint offering integrated facility management, property maintenance, and technical services to housing corporations, healthcare, and commercial real estate clients.
• Croonwolter&dros: Large Dutch technical installation and maintenance provider (part of TBI Holdings) serving real estate, healthcare, and public sector clients with technical maintenance, building services, and renovation capabilities.
• Strukton Worksphere: Dutch facility management and technical services subsidiary of Strukton, providing integrated maintenance, building management, and technical services to offices, healthcare, and public-sector property owners.
• ENGIE Services Nederland: Dutch arm of global energy and facility services group, offering technical maintenance, building services, and integrated FM solutions to commercial real estate, healthcare, and public sector clients in the Netherlands.

Direct peers

• Unica: Major Dutch technical services and facility maintenance provider serving residential, commercial, and healthcare real estate. Competes directly with Reparaad in housing corporation maintenance and technical facility management across the Netherlands.
• Facilicom Group: Dutch family-owned facility services group offering cleaning, security, and technical maintenance to healthcare, public sector, and corporate clients, directly overlapping with Reparaad's housing corporation and healthcare segments.
• HEYDAY Facility Management: Direct sister company under ADG Dienstengroep that provides integrated facility management, often bundling Reparaad's handyman services under HEYDAY's strategic facility management direction (e.g., Babilou Family Nederland partnership).

Emerging players

• Breijer Bouw en Installatie: Dutch technical maintenance and building services provider serving commercial real estate and housing corporations, comparable to Reparaad in offering multi-disciplinary technicians for property maintenance in occupied environments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/reparaad
• Facebookfacebook.com/Reparaad
• LinkedInlinkedin.com/company/reparaad

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reparaad