What Ajuntament de Caldes de Montbui does

Ajuntament de Caldes de Montbui is the municipal government serving the 18,000+ residents of Caldes de Montbui, a thermal spa town in the Vallès Oriental region of Catalonia, Spain. The entity delivers a comprehensive portfolio of citizen-facing services, including administrative procedures, public safety, urban planning, environmental management, cultural and sports programs, education, social services, and economic development. It operates under a Municipal Action Plan (PAM 2024-2027) structured around seven strategic axes: education, social cohesion, territorial cohesion, climate action, village promotion, democratic governance, and institutional leadership. The current mayor, Isidre Pineda i Moncusí, was elected in June 2019 and holds concurrent presidencies in Viles Termals Catalanes and the European Historic Thermal Towns Association (EHTTA).

The municipality's operational backbone is its electronic administration platform, the Seu Electrònica (seu.caldesdemontbui.cat), which provides 24/7 online procedures, electronic notifications via eNotum, electronic invoicing through EACAT, and digital document validation. Citizen-facing products include El Safareig municipal thermal baths, the Museu Thermalia dedicated to thermal heritage, Ràdio Caldes municipal radio, La Piqueta economic development services, and the OAC 360º citizen assistance office. Technology integrations include Decidim for participatory democracy (powering initiatives like Caldes 2032 and Nervi Jove youth budgeting), the Portal d'Incidències de la Via Pública for infrastructure reporting, and the Local Energy Community (La CEL de Caldes) platform coordinating distributed solar generation across roughly 300 families with 400 additional connections planned in Phase 3 expansion to residential urbanizations.

Revenue is generated through five primary streams: local taxes (property tax IBI, vehicle tax, economic activities tax); municipal fees for water supply, waste management, and permits; state and regional transfers from the Spanish government and Generalitat de Catalunya; European project funding (notably Interreg SUDOE's EUR 2M ThermEcoWat initiative and Next Generation EU funds supporting Can Rius and Escola del Carme rehabilitation); and service fees for thermal baths, art workshops, sports facilities, and nursery schools. Distribution occurs through the town hall at Plaça de la Font del Lleó 11, the electronic headquarters, multiple citizen information points, the wholly-owned municipal services company Gestió Municipal de Serveis S.A. (GMSSA), and the La Piqueta economic development center.

Name

Ajuntament de Caldes de Montbui

Legal name

Ajuntament de Caldes de Montbui

Website

https://caldesdemontbui.cat

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Ajuntament de Caldes de Montbui is the municipal government of an 18,000+ resident Catalan thermal town, delivering administrative, social, cultural, environmental, and economic development services through digital channels, thermal tourism, and renewable energy programs.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241), Nature Parks and Other Similar Institutions (712190), Museums, Historical Sites, and Similar Institutions (712)

SIC

Electric, Gas & Sanitary Services (4900), Services-Amusement & Recreation Services (7900), Refuse Systems (4953)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), State/Provincial Environmental Protection & Natural Resources Administration (BPAIABAL), Recreation & Activity Services (Hiking, Boating, Climbing, Fishing—Guided/Authorized) (THAAAGAF)

Keywords

• Municipal government services
• Public administration
• Electronic administration
• Thermal tourism services
• Local economic development

Headquarters

HQ city

Caldes De Montbuy

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Municipal Taxes and Fees: Collection of local taxes including property tax (IBI), vehicle tax, economic activities tax, and various municipal fees for services such as water supply, waste management, and permits.
2. State and Regional Transfers: Funding from the Spanish government and Catalonia regional government including participation in national taxes and specific grants for services.
3. European Project Funding: EU funding from programs including Interreg SUDOE (ThermEcoWat), Next Generation funds for urban rehabilitation projects (Can Rius, Escola del Carme), and URBACT for CEL recognition.
4. Public Service Fees: Fees for municipal services including thermal baths (El Safareig), municipal art school, sports facilities, nursery schools, and cultural activities.
5. Solidarity Cooperation Budget: Commitment to dedicating 0.7% of municipal revenue to international solidarity and cooperation programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

Ajuntament de Caldes de Montbui is the municipal government that delivers public administration and citizen services to residents of Caldes de Montbui. Its core offerings include electronic administrative procedures (Seu Electrònica), municipal thermal baths (El Safareig), economic development and employment services (La Piqueta), cultural and tourism services (Museu Thermalia, Escaldàrium festival), waste management and water supply (via GMSSA), local energy community (La CEL de Caldes), civic participation platforms, and social/educational services. The municipality also leads the Viles Termals Catalanes association promoting thermal tourism across Catalonia.

Product overview

Ajuntament de Caldes de Montbui operates as a municipal government providing a comprehensive portfolio of citizen services and administrative functions. The municipality's core offerings include the Seu Electrònica (Electronic Headquarters) for all online administrative procedures, El Safareig municipal thermal baths, and La Piqueta economic development services. Key cultural attractions include Museu Thermalia, Ràdio Caldes municipal radio, and flagship annual events such as the Escaldàrium thermal festival and Mercat de Nadal Christmas market. The municipality has also launched innovative initiatives including La CEL de Caldes (Local Energy Community) for solar energy sharing, citizen participation platforms via Decidim, and digital services like the Via Pública incident reporting portal. The organization maintains the European Biosphere Sustainable Tourism certification and participates in international projects like ThermEcoWat for thermal water research.

Differentiator

Problem solved

Functional benefit

Brands

• Thermalia: Municipal tourist brand for thermal tourism in Caldes de Montbui
• La Piqueta
• La CEL de Caldes
• Ràdio Caldes

Products and services

• Seu Electrònica (Electronic Headquarters) Official electronic headquarters providing online administrative procedures, document validation, electronic notifications (via eNotum), electronic invoicing (via EACAT), and general request submissions for citizens and businesses. Accessible 24/7.
• El Safareig - Banys Termals (Municipal Thermal Baths) Municipal thermal bath facility offering thermal water experiences for citizens and visitors, including the Xip-Xap Safareig family experience. Operates with a published fee schedule for individual sessions and activities.
• La Piqueta - Economic Development Service Municipal economic development service providing employment support, business assistance, training programs, and job placement services for local residents, businesses, and entrepreneurs.
• Museu Thermalia (Thermal Heritage Museum) Municipal museum dedicated to thermalism and local history, offering exhibitions, cultural activities, and educational programs about 2,000+ years of thermal heritage, including ongoing research on balneotherapy applications for breast cancer patients.
• OAC 360° - Citizen Assistance Office Comprehensive citizen assistance service providing help with electronic procedures and administrative processes, supporting citizens who need assistance completing online municipal procedures.
• Portal d'Incidències de la Via Pública Online portal enabling citizens to report and track public infrastructure issues including street conditions, public lighting, and municipal facilities.
• La CEL de Caldes - Local Energy Community Local Energy Community initiative providing solar photovoltaic installations enabling citizens and municipal facilities to participate in shared renewable energy production and consumption, with planned expansion to additional residential urbanizations (Phase 3).
• Servei de Mediació Ciutadana (Citizen Mediation Service) Citizen mediation service for conflict resolution and dispute settlement between residents.
• Ràdio Caldes (Municipal Radio Station) Municipal radio station providing local news, information, cultural programming, and community content to Caldes de Montbui residents.
• Gestió Municipal de Serveis S.A. (GMSSA) Wholly-owned municipal services company managing water supply, waste collection, and other essential municipal services.

Quantifiable outcome

• 57.5% selective waste collection rate
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Institut Cartogràfic i Geològic de Catalunya (ICGC)coreTechnology or Integration · 1 January 2024Project lead for ThermEcoWat European research project (EUR 2M, 2024-2026) studying climate change impact on thermal waters and exploring thermal water as renewable energy source.
• Cambra de ComerçminorStrategic or Co-development Partner · 1 January 2024Chamber of Commerce partnership for local business support, training programs, and economic development initiatives.
• PIMECminorStrategic or Co-development Partner · 1 January 2024SME association partnership for local business support and economic activity promotion through framework agreement.
• UCIC (Unió de Comerç i Hostaleria)minorChannel Partner/ Reseller/ Distributor · 1 January 2024Local commerce and hospitality association partnership for commercial dynamization campaigns including Shop in Caldes and business recognition programs.
• Consorci de Residus del Vallès OrientalminorStrategic or Co-development Partner · 1 January 2024Regional waste management consortium for recycling services and mobile waste collection (Deixalleria mòbil), with new regional waste facility planned in Caldes.
• Fundació Vallès OrientalminorStrategic or Co-development Partner · 1 January 2024Foundation providing garden maintenance and forest fire prevention services under municipal contract.
• Viles Termals Europees (EHTTA)coreStrategic or Co-development Partner · 1 January 2023European Historic Thermal Towns Association promoting thermal heritage across Europe. Mayor serves as Vice President, positioning Caldes as a key player in European thermal spa tourism.
• Viles Termals CatalanescoreStrategic or Co-development Partner · 1 January 2022The municipality leads Catalan thermal spa towns through the presidency of Viles Termals Catalanes, coordinating thermal tourism promotion, heritage preservation, and sustainable development across 24 thermal zones in Catalonia with 18 active spas.
• Taunusstein (Germany)coreStrategic or Co-development Partner · 1 January 2019Twin town relationship formalized in 1989, with 35th anniversary commemorated in 2024. Active cooperation in cultural exchanges, youth programs, and democratic values.
• Saint-Paul-lès-Dax (France)coreStrategic or Co-development Partner · 1 January 2019Twin town relationship supporting thermal tourism cooperation and human rights initiatives, including participation in Human Rights Defenders Gira.
• Associació de Micropobles de Catalunya (ACM)minorStrategic or Co-development Partner · 1 January 2019Association of small Catalan municipalities. Mayor serves as First Vice President since March 2026, advocating for rural and small municipality interests.
• Fons Català de Cooperació al DesenvolupamentcoreStrategic or Co-development Partner · 1 January 2019Catalan Cooperation Fund for Development. Mayor served as President (2019-2023) and Vice President (2023-2026), with Caldes maintaining 0.7% solidarity commitment.
• Diputació de BarcelonacoreStrategic or Co-development Partner · 1 January 2019Provincial government providing technical assistance, strategic support, and digital services including website hosting, electronic administration tools, and municipal modernization programs.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ajuntament de Sant Cugat del Vallès: Municipal government known for advanced digital administration and citizen participation platforms in Catalonia. Comparable peer for Seu Electrònica, Decidim participation, and AOC-recognized digital services.
• Ajuntament de Terrassa: Municipal government of a major Vallès city. Comparable peer for the breadth of municipal services, participation in Valles-level consortia, and economic development programs similar to La Piqueta.
• Ajuntament de Banyoles: Catalan municipal government of similar size (~20,000 inhabitants) with strong natural heritage (lake ecosystem) and active tourism/events programming. Comparable peer for municipal management of a natural-resource-based tourism economy.
• Ajuntament de Granollers: Capital of Vallès Oriental comarca, same administrative region as Caldes de Montbui. Closest geographic and institutional peer sharing the Consorci de Residus del Vallès Oriental and Diputació de Barcelona support structures.
• Ajuntament de Sabadell: Municipal government of a mid-sized Catalan city in Vallès Occidental. Directly comparable peer for benchmarking municipal services, electronic administration, and digital citizen engagement in a similar Catalan context.

Broad incumbents

• Ajuntament de Barcelona: Capital municipal government of Catalonia. Larger incumbent peer providing benchmarks for tourism promotion, environmental programs, and citizen participation at scale, though operating in a fundamentally different size category.
• Diputació de Barcelona: Provincial government providing technical assistance, digital services, and modernization programs to Caldes de Montbui and other Catalan municipalities. Acts as an upstream institutional partner and comparable public-sector entity in Catalonia.

Others

• Viles Termals Catalanes: Association of Catalan thermal municipalities presided over by Caldes' mayor. Thematically adjacent peer / institutional counterpart for thermal tourism coordination, heritage preservation, and cross-municipality promotion strategy.

Regional players

• Stadt Taunusstein: German twin town of Caldes de Montbui since 1989. Comparable peer for small-city municipal governance, cultural programming, and youth/citizen engagement models in a different European regulatory environment.
• Ajuntament de Saint-Paul-lès-Dax: French twin town of Caldes de Montbui and a comparable thermal municipality in Nouvelle-Aquitaine. Comparable peer for thermal tourism management, balneotherapy offerings, and small-municipality governance in a different national context.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ajcaldesmontbui
• YouTubeyoutube.com/AjCaldesdeMontbui
• Facebookfacebook.com/ajuntamentcaldesdemontbui
• Instagraminstagram.com/ajcaldesmontbui
• LinkedInlinkedin.com/company/ajuntament-de-caldes-de-montbui

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ajuntament de Caldes de Montbui