Wvsu Metro Area Agency On Aging

What Wvsu Metro Area Agency On Aging does

Metro Area Agency on Aging (Metro AAA) is a government-designated Area Agency on Aging operating under the West Virginia Bureau of Senior Services, serving as the regional information and referral hub for Region II in southwestern West Virginia. The agency connects elderly individuals aged 60 and older, persons with disabilities, caregivers, and Medicaid-eligible long-term care residents to in-home and community-based services across 11 counties: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, and Wayne. Its core portfolio includes the Aging & Disability Resource Center (ADRC), the Take Me Home West Virginia transition program, Bridging Resources West Virginia, Medicare and Medicaid counseling, SNAP enrollment assistance, West Virginia Division of Rehabilitation Services (DRS) referrals, and senior center services such as transportation, in-home care, home-delivered meals, and adult day care.

The agency's underlying "technology" is operational rather than digital: a network of 11 county-level service providers plus four ADRC office locations (Charleston, Fairmont, Petersburg, and Princeton), staffed by Executive Director Brenda Landers, a Fiscal Officer, Transition Coordinators, Field Staff Coordinators, and Resource Counselors. Walk-in service is available 8:15am-3:30pm at ADRC locations, with phone-based access at (304) 720-6858. Marketing and outreach are conducted via the metroaaa.com website, an ADRC Facebook page, and policy/advocacy events such as the USAging Policy Briefing and Capitol Hill Day.

Metro AAA is a non-profit, government-administered entity with no commercial revenue model; services are provided at no direct cost to eligible individuals. The agency administers federal, state, local, and private funds channeled through the West Virginia Bureau of Senior Services, which serves as its parent oversight body and primary funding conduit. Revenue is not publicly disclosed. The organization is governed by a Board of Directors composed of county representatives from its 11-county service area, and it has been operating continuously since 1992. There is no venture capital, private equity, or public ownership structure.

Name

Wvsu Metro Area Agency On Aging

Legal name

Metro Area Agency on Aging

Website

https://metroaaa.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Government-designated Area Agency on Aging serving 11 counties in southwestern West Virginia, connecting elderly persons, persons with disabilities, caregivers, and Medicaid long-term care residents to in-home and community-based services.

Ownership category

akta.pro rank

Product category

Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Transportation Services (4700)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Community Resources, Social Services & Transportation Coordination (HLADALAK), Transportation & Errands (Non-Emergency) (HLADAGAF), Social, Community & Senior Center Outings Transport (HSABAOAG), Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI)

Keywords

• Aging services
• Disability support
• Senior care coordination
• Medicare counseling
• Community resources

Headquarters

HQ city

Cross Lanes

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Federal, State, Local and Private Funding: The agency administers federal, state, local and private funds which support services for elderly and disabled individuals. As a designated Area Agency on Aging by the West Virginia Bureau of Senior Services, the organization receives government funding to operate programs and coordinate with county service providers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Metro Area Agency on Aging operates as a government-designated information and referral hub that connects older adults, persons with disabilities, and caregivers in southwestern West Virginia to in-home and community-based services. The agency administers programs such as the Take Me Home West Virginia transition program, the Aging & Disability Resource Center (ADRC), Bridging Resources WV, SNAP navigation, Medicare/Medicaid counseling, and coordinates a network of 11 county service providers delivering transportation, home-delivered meals, in-home care, and adult day care.

Product overview

The Metro Area Agency on Aging is a government-designated information provider that connects older adults, persons with disabilities, and caregivers in West Virginia to essential services and supports. Rather than a unified tech product, the organization offers a portfolio of direct service programs including the Take Me Home West Virginia Program (transitioning individuals from long-term care facilities back to community living), the Supplemental Nutrition Assistance Program (SNAP), the Aging & Disability Resource Center (ADRC), Bridging Resources West Virginia, Medicare & Medicaid Counseling, and various senior center services (transportation, in-home care, home-delivered meals, adult day care). These programs are coordinated through an 11-county service region in southwestern West Virginia.

Differentiator

Problem solved

Functional benefit

Brands

• Take Me Home, West Virginia Program: A transition program providing services and support to eligible individuals who are elderly, physically disabled, or have serious mental health issues to move from facility-based living to their own homes and communities.
• West Virginia Aging and Disability Resource Center (ADRC)
• Supplemental Nutrition Assistance Program (SNAP)

Products and services

• Take Me Home, West Virginia Program A transition services program that helps eligible individuals who are elderly, physically disabled, or have serious mental health issues move from facility-based living (nursing facilities, hospitals, institutions for mental disease) back to their own homes and communities. Requires 90 consecutive days in facility and Medicaid eligibility.
• Supplemental Nutrition Assistance Program (SNAP) A benefit program providing monthly nutritional assistance to eligible low-income households, helping them save money on groceries and stretch their budget for other expenses.
• West Virginia Division of Rehabilitation Services (DRS) Program enabling and empowering individuals with disabilities to work and live independently through rehabilitation services and support.
• Aging & Disability Resource Center (ADRC) A bridge to available resources assisting individuals and families with questions about long-term care services and supports, providing professionally trained staff to answer questions, help access services, and assist with program applications. Operates four walk-in locations across West Virginia.
• Bridging Resources West Virginia Transforms the way West Virginians access long-term services and supports, connecting individuals who want to live independently at home or those caring for loved ones with community resources.
• Medicare & Medicaid Information Counseling and information services to help seniors and individuals with disabilities understand and navigate Medicare and Medicaid benefits and options.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• West Virginia Bureau of Senior ServicescoreOthersThe Metro Area Agency on Aging was designated by the West Virginia Bureau of Senior Services to provide necessary support to county service providers in the Southwestern region of West Virginia. This is the primary government oversight relationship.
• County Service ProviderscoreOthersNetwork of 11 county-level service providers delivering direct services to seniors and disabled individuals. Providers include Boone County Community Organization, Cabell County Community Services Organization, Jackson County Commission on Aging, Kanawha Valley Senior Services, Lincoln County Opportunity Co., Pride Community Services (Logan), Mason County Action Group, Coalfield Community Action Partnership (Mingo), Putnam Aging Program, Roane County Committee on Aging, and Superior Senior Care (Wayne).
• MindMateminorOthersMindMate is a platform designed to empower people living with Dementia, their families and carers. The agency shares information about this resource on their News & Resources page.
• West Virginia Geri OlympicsminorOthersWest Virginia Geri Olympics promotes wellness, active living and quality of life through adapted competitive sports. Has received global recognition and is used as a model for similar events in other states and around the world with partners in Czech Republic, Scotland and Canada.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• West Virginia Bureau of Senior Services: The state-level umbrella agency that designates and funds all WV AAAs, including Metro AAA. Operates broadly across aging policy, oversight, and program administration for the entire state.
• USAging (formerly n4a): National association representing the network of Area Agencies on Aging and Title VI Native American aging programs; provides advocacy, training, and policy support that Metro AAA staff engage with directly.
• National Council on Aging (NCOA): National nonprofit focused on improving the lives of older adults through programs on economic security, benefits access (e.g., BenefitsCheckUp), and healthy aging — overlapping with Metro AAA's information & referral role.
• AARP: Large national organization serving older Americans with information, advocacy, and community programs. Overlaps with Metro AAA's information-provider and caregiver-support role at a much larger scale.

Direct peers

• Upper Potomac Area Agency on Aging: West Virginia AAA serving the Eastern Panhandle region, with the same statutory designation, ADRC structure, and county-provider distribution model as Metro AAA.
• Aging & Disability Resource Center Consortium: ACL-funded national technical assistance center for ADRCs — Metro AAA itself operates ADRCs in West Virginia; the consortium sets standards and shares best practices among ADRC operators nationwide.
• Appalachian Area Agency on Aging: Another West Virginia-designated Area Agency on Aging serving a different region of the state, performing the same statutory information & referral, ADRC, and senior services coordination functions under the West Virginia Bureau of Senior Services.

Others

• Family Caregiver Alliance (Caregiver Resource Center): National caregiver-support organization providing information, education, and resources to family caregivers of older adults and adults with disabilities — overlaps with Metro AAA's caregiver support and resource counseling services.

Emerging players

• Meals on Wheels America: National network supporting local senior meal-delivery programs, which is one of the in-home services Metro AAA coordinates through county providers — adjacent in mission and partially overlapping in service lines.
• Eldercare Locator: Federal public information resource connecting older adults and caregivers to local aging services — directly comparable to the information-and-referral function Metro AAA performs at the regional level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/wvsu-metro-area-agency-on-aging

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Wvsu Metro Area Agency On Aging