active care

What active care does

active care ag is a privately held Swiss Aktiengesellschaft headquartered in Frauenfeld, founded in 2006, that provides corporate health management (Betriebliches Gesundheitsmanagement, or BGM) services and software to Swiss organizations. The company's offering combines a proprietary SaaS platform — anchored by 'active time' (web-based absence management), 'active case' (case management software), and 'TELEMED-Care' (telemedicine via onlinedoktor365) — with a portfolio of consulting and managed services covering BGM expertise, dynamic absence management, early detection and absence triage, holistic case management, and a BGM coordination office. Its go-to-market is sales-led B2B consulting, complemented by channel partnerships with Swiss pension funds (notably proparis since 2008), Ausgleichs- und Pensionskassen, insurance carriers, and trade associations, distributing solutions to enterprises, SMEs, schools, and public administrations across Switzerland.

The business model is recurring and hybrid: subscription-based SaaS for the three software products (active time, active case, TELEMED-Care), layered with subscription/contracted BGM consulting, case management, and coordination services. Pricing is custom-quoted by client size and service scope, and the company reports serving 4,000+ customers covering 50,000+ employees across Swiss industries, with a dedicated schools track covering 130+ schools and 8,500+ teachers and staff. Quantified outcomes include a reported 50% reduction in absence days for customer Schmid Textilrewashing AG after two years of BGM implementation, and the company holds ISO 9001:2008 certification (achieved 2009) for its quality management system. Governance and ownership appear concentrated among co-founders Ivo Nater and Martin A. Brunner, both former insurance industry executives, supported by a small named triage team, with no disclosed external investors, parent company, or M&A activity on file.

Name

active care

Legal name

active care ag

Website

https://activecare.ch

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

active care ag is a privately held Swiss corporate health management (BGM) firm that delivers SaaS absence and case management software, telemedicine, and consulting services to 4,000+ Swiss enterprises, SMEs, schools, and pension funds across industries.

Ownership category

akta.pro rank

Product category

Corporate Health Management Services

NAICS

Offices of All Other Miscellaneous Health Practitioners (621399)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Corporate health management
• Absence management software
• Occupational health consulting
• Employee case management
• Telemedicine services

Headquarters

HQ city

Frauenfeld

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. BGM Consulting Services: Corporate health management consulting services including BGM expertise, absence management, early detection, case management, and coordination services provided to Swiss companies and organizations.
2. Software as a Service (active time): Web-based absence management software subscription (Softwarelösungen) for companies to track and manage employee absences, providing organizations with reporting and benchmarking capabilities.
3. Telemedicine Services (TELEMED-Care): Telemedicine consultation services via protected software platform providing medical first consultation, medical certificates, and travel/vaccination advice.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

active care ag is a Swiss B2B provider of corporate health management (Betriebliches Gesundheitsmanagement / BGM) services, selling consulting services and proprietary web-based software to Swiss companies, schools, public administrations, and pension funds. Its core deliverables are (1) absence management via the active time web application, (2) case management via the active case software and BGM Coordination Office, and (3) telemedicine consultations via TELEMED-Care/onlinedoktor365. Each is targeted at reducing employee absenteeism, enabling early detection of long-term illness, and supporting reintegration into the workforce.

Product overview

active care ag offers a unified BGM (Betriebliches Gesundheitsmanagement / Corporate Health Management) platform centered on its proprietary web application "active time" for absence management. The portfolio includes three core software products: "active time" (absence management), "active case" (case management), and "TELEMED-Care" (telemedicine via onlinedoktor365). These are complemented by six service offerings: BGM Expertise, Dynamisches Absenzen Management, Früherkennung mit Absenztriage, Case Management, BGM Koordinationsstelle, and Telemedizin. The software and services work together as an integrated system where active time captures and tracks absences, triggers early detection and triage workflows, and feeds into case management and telemedicine services when extended intervention is required.

Differentiator

Problem solved

Functional benefit

Products and services

• active time Web-based absence management application for tracking employee absences due to illness and accidents. Includes an embedded absence process, active employee support, targeted measures planning, reporting, and benchmarking functionality for Swiss employers.
• active case Case management software for CM (Case Management) case steering, coordination, and cost control, including coordination of CM providers and benchmarking. Used by active care ag's case management teams and BGM Coordination Office.
• TELEMED-Care (onlinedoktor365) Protected telemedicine software that delivers professional medical first consultation, access to case management via the BGM coordination office, therapy recommendations without prior appointment, medical certificates within 4 hours, and vaccination/travel advice.
• BGM Expertise Organizational development consulting offering early detection, an early-warning system via process-oriented absence management, BGM diagnostics based on health-metrics evaluation, and derived action planning for Swiss employers.
• Dynamisches Absenzen Management Dynamic absence management service powered by the active time web application, providing active employee support through systematic early detection of stressors and organizational development for Swiss employers.
• Früherkennung mit Absenztriage Early detection service that identifies difficult situations, abnormalities, and symptoms in employees, combined with absence triage for structured assessment of impending long-term absences.
• Case Management Holistic, preventive, and interdisciplinary case management supporting employees on-site in complex medical, professional, and social situations to promote rapid recovery and reintegration into the workforce.
• BGM Koordinationsstelle BGM coordination office providing active case management, CM case steering, CM coordination including cost control, coordination of CM providers, and CM benchmarking.
• Telemedizin Telemedicine consultation service providing professional medical first consultation, access to case management via the BGM coordination office, therapy recommendations, and medical certificates within 4 hours.

Quantifiable outcome

• 50% reduction in absence days achieved by customer Schmid Textilrewashing AG within 2 years of BGM implementation
• +2 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• proparis – Vorsorge Gewerbe SchweizcoreStrategic or Co-development Partner · 1 January 2008Since 2008, proparis (pension foundation for Swiss trade) has partnered with Active Care AG to implement BGM for affiliated member companies. The partnership provides web-based absence management and case management services to pension fund members as part of proparis's health initiative aimed at early detection of long-term cases and timely reintegration measures.
• nine.chcoreTechnology or Integrationnine.ch is an IT partner responsible for hosting and managing the three software solutions (active time, active case, TELEMED-Care) that power Active Care AG's BGM services.
• BIG IT SystemscoreTechnology or IntegrationBIG IT Systems is an IT partner supporting the infrastructure and systems behind Active Care AG's software solutions.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Regional players

• Sanvartis: German telemedicine and medical call center provider serving health insurers and corporate clients with 24/7 medical advice and triage. Comparable to Active Care's TELEMED-Care service, though focused on the German market and now part of the Medgate group.
• ias Gruppe: Germany's leading provider of corporate health management, EAP, and occupational health services to enterprises and insurers. Comparable to Active Care as a BGM/EAP specialist, though operating primarily in Germany with much larger scale and broader service portfolio.

Direct peers

• Medgate: Switzerland's leading telemedicine provider, offering 24/7 medical consultations by phone and video to insured and corporate customers. Directly comparable to Active Care's TELEMED-Care offering, though Medgate is more consumer-insurer focused while Active Care bundles telemedicine with BGM consulting.
• santé24 (SWICA): SWICA health insurer's in-house telemedicine and health advisory service, offering medical consultations, health coaching, and care navigation to SWICA members. Comparable to Active Care's TELEMED-Care and case management services, but vertically integrated within an insurer rather than sold as standalone B2B.
• Medi24: Telemedicine and health hotline service operated by Swiss health insurer CSS Group, providing medical consultations and triage to several million insured members. Comparable as a Swiss telemedicine competitor that benefits from insurer-channel distribution, similar to Active Care's pension-fund channel.

Emerging players

• Curalie: German digital health platform offering telemedicine, digital health coaching, and chronic care programs to insurers and employers. Comparable to Active Care in bundling virtual care with chronic condition management for employed populations.
• Docline: Swiss digital health platform offering video consultations, e-prescriptions, and remote care services to insurers, employers, and patients. Comparable to Active Care's telemedicine and digital health infrastructure play, though with a different GTM focused on platform licensing.
• BetterDoc: Swiss-founded medical specialist navigation platform helping patients and insurers identify the right specialist for complex conditions. Comparable to Active Care's care navigation and case management services in helping employees access appropriate care pathways.
• Healthvision (formerly Atoss): Swiss digital health and care coordination platform serving insurers, employers, and care providers. Comparable to Active Care in offering care navigation and coordination tools, though with a different product mix focused more on integrated care platforms than absence management.

Others

• Groupe Mutuel: Major Swiss health insurer offering prevention, health coaching, and corporate health management programs alongside its insurance products. Comparable as a Swiss player in employer-facing health services, though vertically integrated as an insurer rather than an independent BGM vendor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about active care