What Talents Consulting does

Talents Consulting is a privately held, Senegal-headquartered professional services firm founded in 2013, operating with 11–50 employees from Dakar and serving primarily financial institutions across West and Central Africa. The firm delivers four interconnected offerings: (1) consulting services covering process transformation, information systems audit and analysis, business process re-engineering using Lean Six Sigma, IT master planning, and project management assistance; (2) certified training programs delivered as authorized partner of PECB, APMG International, and PeopleCert for ISO 9001/14001/27001/45001, AgilePM, PRINCE2 7th Edition, ITIL 4 Foundation, and DevOps Foundation; (3) pre-built workflow solutions for administrative processes, banking operations (corporate credit, trade finance, consumer credit, transfers with Core Banking System integration), and ITIL-based service desks, deployed on Atlassian Jira; and (4) recruitment services for permanent and fixed-term banking sector placements. Underlying technology centers on third-party platforms (Atlassian Jira for workflows, Business Objects and ETL pipelines for BI reporting, RPA tools for repetitive task automation, and Core Banking System integrations) rather than proprietary AI or ML assets.

Revenue is generated on a project and per-seat basis: consulting engagements are scoped per client, training programs are priced one-time at €914–€1,509 per learner inclusive of materials and certification exams, and workflow deployments are project-priced. Go-to-market is enterprise field sales targeted at banks and large organizations across Senegal and the broader sub-region, with named reference clients including Société Générale (across multiple African and European operations), CitiBank, BGFI, BICIG, BOAD, Orabank/Oragroup, BNDE, BSIC, and Banque Intercontinentale Arabe. The firm maintains its own ISO 9001 quality management certification (dated June 2021) and is led by General Director Bassirou Faye. No external funding, parent company, or subsidiary structure is disclosed.

Name

Talents Consulting

Legal name

Talents Consulting

Website

https://talentsconsult.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Talents Consulting is a Dakar-based boutique consulting firm offering process transformation, IT systems audit, ISO certification, and certified training (AgilePM, PRINCE2, ITIL 4) to banks and financial institutions across West and Central Africa.

Ownership category

akta.pro rank

Product category

Management Consulting Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Human Resources Consulting Services (541612)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Employment Agencies (7361)

akta.pro primary industry

Manufacturing & Operations Excellence (Lean/Six Sigma) (BPAHAHAC)

akta.pro secondary industries

Learning, Training & Corporate Education Consulting (BPAHAGAE), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), Talent Management & Workforce Planning Consulting (BPAHAGAA)

Keywords

• Process transformation consulting
• Information systems audit
• ISO certification consulting
• Workflow automation solutions
• Project management training

Headquarters

HQ city

Dakar

HQ country

Senegal

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Consulting Services: Professional consulting services for process transformation, information systems audit, business process re-engineering, and IT strategy. Includes project management assistance (AMOA), functional analysis, requirements specification, and change management support.
2. Training and Certification Programs: Certified training programs for project management (AgilePM, PRINCE2), IT service management (ITIL 4), and ISO standards (9001, 14001, 27001, 45001). Revenue generated through course fees, exam fees, and training materials.
3. Software Integration and Workflow Development: Custom software development, integration services, and workflow automation solutions. Includes application design, web/mobile solutions, database architecture, and system integration with ERP and other enterprise systems.
4. Recruitment Services: Specialized recruitment services for banking and financial sector, providing permanent (CDI) and fixed-term (CDD) placement solutions for key positions.
5. ISO Certification Support: End-to-end ISO certification consulting including gap analysis, system implementation, internal audits, and certification preparation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Talents Consulting is a Dakar-based consulting firm that helps West African financial institutions modernize through process transformation, information systems audit and optimization, business process re-engineering (Lean Six Sigma), ISO certification support, IT master planning, and software integration. In parallel, the firm runs an accredited training center delivering PECB, APMG, and PeopleCert certifications (AgilePM, PRINCE2 7th Edition, ITIL 4, ISO 9001/14001/27001/45001) and supplies pre-built workflow solutions for administrative, banking (credit, trade finance, transfers), and ITIL Service Desk operations.

Product overview

Talents Consulting is a consulting firm offering a portfolio of professional services and training courses focused on business process transformation, information systems optimization, and organizational excellence. The core service offerings include project management consulting, information systems audit and analysis, process dematerialization, business intelligence and reporting, ISO certification consulting, recruitment services, and software integration. These services are delivered through consulting engagements. The training division offers certification preparation courses for AgilePM, PRINCE2, ITIL 4, DevOps, and various ISO standards (9001, 14001, 27001, 45001) through their PECB-accredited program, as well as non-certification training on process re-engineering and banking topics. The company also provides pre-configured workflow solutions for administrative processes (leave requests, expenses, archiving) and banking operations (credit management, trade finance, wire transfers) designed to automate, dematerialize, and robotize business processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Process Re-engineering Consulting service using Lean Six Sigma methodology to improve organizational performance, customer-perceived quality, activity piloting, and regulatory compliance for client organizations.
• Audit & Analyse des Systèmes d'Information

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• PECB (Professional Evaluation and Certification Board)coreStrategic or Co-development PartnerOfficial accredited training partner for PECB certifications including ISO 9001, 14001, 27001, and 45001. Offers Foundation, Lead Implementer, and Lead Auditor certification programs through Talents Consulting.
• APMG InternationalcoreStrategic or Co-development PartnerAuthorized training organization for APMG certifications including AgilePM and PRINCE2 7th Edition. Official course materials and certification exams provided through this partnership.
• PeopleCertcoreStrategic or Co-development PartnerCertification body partner for professional examinations in project management and IT service management qualifications.
• GSIE TechnologyminorGTM or Marketing PartnerCo-organizer of business events including business breakfasts on topics like competitiveness improvement and value creation.
• ISM (International School of Management)minorOthersDisplayed as partner organization, nature of partnership not explicitly detailed.
• OPTICminorOthersPartner organization displayed in the partner section of the website.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Temenos: Global banking software vendor competing in the same core banking modernization space where Talents provides integration and workflow services. They overlap at the Tier 1 and Tier 2 African bank segment that Talents targets.
• Deloitte: Big Four advisory firm with established African consulting and risk advisory practices that routinely bid for the same banking regulatory, risk, and digital transformation work as Talents.
• DXC Technology: Global IT services provider with heritage banking technology practices, competing for IT modernization, workflow automation, and managed services mandates in financial services.
• Accenture: Global management and technology consulting firm with deep African operations that competes for the same banking transformation, IT strategy, and process re-engineering mandates that Talents pursues.
• Capgemini: Global IT services and consulting firm with a strong European banking practice and growing presence in Africa; competes directly for IT transformation and digital banking engagements.
• Sopra Steria: European IT services leader that owns Sopra Banking Amplitude, the core banking platform Talents Consulting has supported (e.g., BNDE). It is a direct competitor for large banking transformation mandates in West Africa.

Emerging players

• Wavestone: European consulting firm with a strong banking and financial services focus, mid-sized relative to Big Four; competes for IT strategy, transformation, and project management advisory work similar to Talents' offerings.
• BPC Group: Banking technology and payments specialist serving emerging markets including Africa; overlaps with Talents in the core banking and digital banking integration space for tier 2/3 banks.

Direct peers

• Global Knowledge: Global IT and project management training provider offering the same vendor-authorized certifications (PRINCE2, ITIL, Agile, ISO) that Talents delivers through its PECB/APMG/PeopleCert partnerships.

Regional players

• Africa Practice: Africa-focused management and digital consulting firm advising businesses and investors across the continent; comparable as a regional consulting peer targeting African enterprises and financial institutions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/talents_2017
• LinkedInlinkedin.com/company/talents-consulting

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Talents Consulting