SatelliteWP
SatelliteWP is a Quebec-based WordPress specialist agency delivering managed maintenance, cybersecurity, performance optimization, migrations, and malware removal, primarily serving SMBs, government, and enterprise clients across Francophone and Anglophone markets via subscription Care Plans and project-based services.
- Company typePrivate
- Founded2017
- HeadquartersLaval, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What SatelliteWP does
SatelliteWP is a privately held, founder-owned WordPress specialist agency headquartered in Laval, Quebec, founded in 2017 by Jean-François Arseneault and Maxime Jobin. The company delivers managed WordPress maintenance, cybersecurity, and performance optimization to small and medium businesses, government and public institutions, and select enterprises across Canada, with stated ambitions to serve the global French-speaking market. Its service portfolio centers on recurring Care Plans (bundled backups, security scans, updates, monitoring, and expert access) sold on monthly or annual billing, a standalone Backup Plan, and a set of project-based professional services including web hosting migration, performance optimization, malware disinfection (CAD $1,250 per incident), HTTPS conversion, health assessments, and a prepaid hourly consulting credit system. Notable clients span government (Ville de Saint-Jean-sur-Richelieu, Centre de services scolaire des Patriotes), retail/enterprise (Mobilia, ArcelorMittal, Automod, Behaviour), and nonprofit (Amis du Biodôme, Proanima) end markets.
The technology stack is built on WordPress with NGINX as web server, and is differentiated by three proprietary open-source tools: Rocket-Nginx (NGINX configuration tuned for the WP Rocket caching plugin), PO-Merger (translation-file workflow tool), and a French Canadian WordPress dictionary that supports both internal localization and the broader fr-ca.wordpress.org translation project. SatelliteWP's go-to-market is sales-led and service-first, anchored by free WordPress health analyses, direct phone sales (1-844-970-0007), website contact forms, a bilingual content marketing engine (French and English blogs covering security, performance, and SEO), and a strong WordPress community presence (WordCamp Montreal organizer/sponsor, leader of the Canadian French WordPress translation project since 2017, contributing more than 100,000 translation strings). Revenue mechanics combine subscription recurring income (Care Plans, Backup Plan) with one-time and project-based revenue (malware removal at fixed price, prepaid hour banks valid 12 months, project quotes), sold entirely direct with no resellers or channel intermediaries. The company operates remotely-delivered services from a single Laval office with 8 dedicated team members, and reports 35,616 annual updates, 40,882 annual security scans, and 99.991% status-page uptime as evidence of operational scale.
SatelliteWP firmographics
Firmographics- Name
- SatelliteWP
- Legal name
- SatelliteWP
- Website
- https://satellitewp.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SatelliteWP is a Quebec-based WordPress specialist agency delivering managed maintenance, cybersecurity, performance optimization, migrations, and malware removal, primarily serving SMBs, government, and enterprise clients across Francophone and Anglophone markets via subscription Care Plans and project-based services.
- Ownership category
- akta.pro rank
Where SatelliteWP is headquartered
LocationHeadquarters
- HQ city
- Laval
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
SatelliteWP business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- WordPress Maintenance Plans (Care Plans): Recurring subscription plans providing ongoing maintenance including backups, security monitoring, security scans, updates, and expert access. Sold on monthly or annual billing cycles. Core recurring revenue stream.
- Backup Plan: Standalone backup subscription plan offering automated backups and security scans for WordPress sites. Provides peace of mind for site owners seeking dedicated backup coverage.
- Professional Services (Hourly Consulting): Hourly consulting hours (banque d'heures / prepaid time) sold for custom WordPress projects, migrations, optimizations, and other professional services. Hours valid for 12 months from purchase date. Used for project-based or variable scope work.
- Malware Removal / Disinfection Service: One-time disinfection service for hacked WordPress sites, including full scan, cleaning, securing, plugin installation, blacklist removal, and report. Offered as a standalone service at CAD $1,250 per incident.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Malware removal and security hardening — one-time service |
| Subscription | Annual | Care Plan / Maintenance Plan — ongoing WordPress maintenance subscription |
| Subscription | Annual | Backup Plan — automated backup and security scan subscription |
| Unit Pricing | Pay-as-you-go | Prepaid Time / Banque d'heures — hourly consulting credits |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
SatelliteWP product offering
Product offeringCore offering
SatelliteWP provides managed WordPress maintenance, cybersecurity, and performance optimization services for businesses operating WordPress websites. Its core offering consists of recurring Care Plan subscriptions bundling backups, security scans, updates, and expert access, alongside a standalone Backup Plan and discrete one-time services including malware removal, hosting migration, performance tuning, health assessment, Law 25 compliance, and HTTPS conversion.
Product overview
SatelliteWP is a WordPress expert agency offering a managed maintenance and cybersecurity service for WordPress websites. Its core offering consists of Care Plans (Forfait d'entretien) — bundled monthly/annual subscription packages that combine automated backups, security scans, updates, and monitoring with access to expert support — and a standalone Backup Plan. Beyond maintenance, the portfolio includes discrete services: Web Hosting Migration (moving sites between hosts or converting to WordPress), Performance Optimization (speed tuning, caching, CDN configuration), Malware Removal / Disinfection (hack cleanup and site recovery), Health Assessment, Law 25 Compliance (Quebec privacy law), HTTPS Conversion, and a Prepaid Time (Banque d'heures) hourly credit system. The company also develops open-source tools — Rocket-Nginx (Nginx config for WP Rocket), PO-Merger (translation file merger), and wp-fr-ca (Canadian French dictionary) — that directly enhance WordPress performance and localization workflows.
Differentiator
Problem solved
Functional benefit
Products and services
- Forfait d'entretien (Care Plan) Managed WordPress maintenance subscription bundling automated backups, security scans, updates, monitoring, and direct access to SatelliteWP's expert support team for ongoing site health management. Sold on monthly or annual billing cycles.
- Forfait backup (Backup Plan)
Quantifiable outcome
- 35,616 annual updates performed across client WordPress sites
- +3 more outcomes
Companies that use SatelliteWP
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
SatelliteWP technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
SatelliteWP partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- WordPress French Canadian Translation Team (fr-ca.wordpress.org)coreSatelliteWP restarted and now leads the French Canadian WordPress translation project since 2017, responsible for translating WordPress core and approving translations for themes, plugins, and tools. Over 100,000 translations have passed through the team.
- NameCheapminorRecommended domain name registrar on SatelliteWP's affiliations/resources page. Used by SatelliteWP clients for domain name purchases.
- KinstacorePremium WordPress hosting provider powered by Google Cloud. SatelliteWP is a Kinsta partner and recommends Kinsta for WordPress hosting. Kinsta was named best WordPress host 5 years in a row by Review Signal. Includes CDN, premium DNS, and 20 data centers globally.
- PlanetHosterminorWeb hosting company offering domain registration, SSL certificates, and internet solutions. Has its own redundant IP network. Serves 60,000+ clients with hybrid cloud infrastructure across France and Canada.
- Web Hosting Canada (WHC)minorMontreal-based web hosting company since 2003 with 30,000+ active clients in Canada and internationally. Accredited registrar with CIRA, official partner of cPanel, CloudLinux, and SpamExperts.
- DigitalOceanminorCloud hosting provider with Canadian division and Toronto data center. Recommended for medium to high-volume sites requiring advanced technical skills. SatelliteWP uses DigitalOcean for its own hosting.
- WP RocketcoreWordPress caching plugin recommended for performance optimization. SatelliteWP is involved in WP Rocket's development and offers advanced configuration for Nginx to maximize performance. SatelliteWP developed Rocket-Nginx specifically for WP Rocket integration.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
SatelliteWP competitors and assessment
Company assessmentDirect peers
- GoWP: GoWP offers white-label WordPress maintenance, content updates, and security services to agencies and SMBs, competing in the same recurring WordPress care-plan segment as SatelliteWP.
- WP Site Care: WP Site Care provides managed WordPress maintenance, security, backups, and performance tuning, targeting businesses that lack in-house WordPress expertise, very similar to SatelliteWP's care plans.
- WP Buffs: WP Buffs is a WordPress maintenance and support agency offering 24/7 care plans, security monitoring, updates, and performance services to SMBs and agencies, directly mirroring SatelliteWP's core offering.
- Maintainn: Maintainn (a team in USA) delivers WordPress maintenance, security, and support plans for businesses and agencies, directly comparable to SatelliteWP's care plans and security services.
- WP Fix It: WP Fix It specializes in WordPress repair, malware removal, and ongoing maintenance subscriptions, overlapping with SatelliteWP's disinfection and care plan offerings.
Broad incumbents
- WP Engine: WP Engine is a major managed WordPress hosting platform that bundles performance, security, and updates as part of its hosting plans, representing a broad incumbent that competes for the same maintenance/performance budgets.
- Automattic (WordPress.com): Automattic, the company behind WordPress.com, Jetpack, and WooCommerce, bundles security, performance, and site management features into its platform, competing with independent WordPress service agencies like SatelliteWP.
- Pagely: Pagely is an enterprise-grade managed WordPress hosting provider offering security, performance, and migration services, serving as a broader incumbent competing for similar WordPress operations budgets.
- Kinsta: Kinsta is a premium managed WordPress hosting provider powered by Google Cloud; it is already a named partner of SatelliteWP and offers overlapping performance, security, and managed-service value propositions.
Emerging players
- Heartbeat (formerly Valet): Heartbeat is an emerging WordPress service agency focused on enterprise support, maintenance, and development for WordPress sites, an adjacent specialized competitor to SatelliteWP in the SMB-to-midmarket segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SatelliteWP social profiles
Digital presenceSatelliteWP financial estimates
Financial estimateRevenue estimate
Valuation estimate
SatelliteWP leadership team
Management profileNumber of profiles
Profiles2 records
SatelliteWP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SatelliteWP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SatelliteWP
What does SatelliteWP do?
SatelliteWP provides managed WordPress maintenance, cybersecurity, and performance optimization services for businesses operating WordPress websites. Its core offering consists of recurring Care Plan subscriptions bundling backups, security scans, updates, and expert access, alongside a standalone Backup Plan and discrete one-time services including malware removal, hosting migration, performance tuning, health assessment, Law 25 compliance, and HTTPS conversion.
Is SatelliteWP a public or private company?
SatelliteWP is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SatelliteWP founded?
SatelliteWP was founded in 2017. It employs 1 to 10 people.
Where is SatelliteWP based?
SatelliteWP is headquartered in Laval, Canada, in the North America region.
How does SatelliteWP make money?
Four revenue lines are on record. WordPress Maintenance Plans (Care Plans) is the primary driver. The others are backup Plan, professional Services (Hourly Consulting) and malware Removal / Disinfection Service.
Who are SatelliteWP's main competitors?
Direct peers on record are GoWP, WP Site Care, WP Buffs, Maintainn and WP Fix It. Broad incumbents are WP Engine, Automattic (WordPress.com), Pagely and Kinsta. Heartbeat (formerly Valet) is listed as an emerging player.
Does SatelliteWP have an API?
No public API is recorded for SatelliteWP.