Pratik İşlem

What Pratik İşlem does

Pratik İşlem Ödeme ve Elektronik Para A.Ş. is a Turkish payment-services and electronic-money institution headquartered in Ümraniye, Istanbul. Founded circa 2015–2016 and operating under an e-money institution license issued by the Central Bank of Turkey (TCMB) and BDDK pursuant to Law No. 6493, the company provides regulated payment infrastructure to merchants, financial institutions, municipalities, and consumers. Its product portfolio encompasses Sanal POS (virtual POS) and Fiziki POS (physical POS) acquiring, the Tiko Wallet consumer mobile app, the Şehir Kartları (City Cards) municipal-payment product, bill-payment and direct-debit rails, money-transfer services, and the Pratik Link API product for partner institutions.

The technology stack is built on the FAST national payment infrastructure with an API architecture that enables other banks and e-money institutions to integrate Pratik İşlem's payment rails. Card acceptance spans Mastercard, Visa, and the domestic Troy scheme; physical POS hardware is sourced via the PayGo partnership for Android-based terminals. The platform is certified to ISO and PCI-DSS standards, and runs a franchise/dealership-based distribution model comprising 100+ regional representatives, 20,000+ contracted merchant locations, and full 81-province national coverage. Consumer scale includes 123,908 active city-card users and a Tiko Wallet app rating of 4.8.

Revenue mechanics are characteristic of an EMI: interchange/MDR on acquiring volume, transaction fees on wallet and bill-payment flows, float-related income on e-money balances, and B2B integration revenue from partner institutions and municipal government contracts (named logos include Istanbulkart, IGDAS, Türk Telekom, D-Smart, and Digiturk). On 2 April 2026, TCMB issued a partial suspension of the operating license — clauses (b) and (c), covering payment services and e-money issuance — while clauses (a), (ç), and (e) remain active, materially constraining the addressable revenue perimeter pending regulatory remediation.

Name

Pratik İşlem

Legal name

Pratik İşlem Ödeme ve Elektronik Para A.Ş.

Website

https://pratikislem.com.tr

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Pratik İşlem is a TCMB-licensed Turkish electronic money institution offering POS acquiring, mobile wallet, and municipal City Cards payment services to merchants, consumers, and public-sector clients across Turkey's 81 provinces.

Ownership category

akta.pro rank

Product category

Payment Processing Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

akta.pro primary industry

Digital Payments & Money Movement (ACH/SEPA/FPS, Bill Pay, P2P) (FSAGAAAF)

akta.pro secondary industries

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO), Alternative Payment Method (APM) Acquiring (e.g., BNPL, wallets, local methods) (FSAMABAL)

Keywords

• Payment services
• Electronic money
• Digital wallet
• Virtual POS
• Bill payment infrastructure

Headquarters

HQ city

Umraniye

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure, Supply Chain

Revenue model

1. Transaction/Commission Fees: Merchants pay commission fees on transactions processed through Virtual POS and Physical POS. The company offers advantageous commission rates with next-day settlement for successful transactions.
2. API Integration Services: Revenue from providing API infrastructure to e-money institutions, payment institutions, and banks for payment and collection management.
3. Digital Wallet Services: Free wallet account for users with potential revenue from cashback partnerships, money transfers, and bill payments.
4. Agent/Representative Network: Revenue model for agents who provide bill payment and collection services, earning commission on transactions processed through the system.
5. Franchise and Regional Dealership: Franchise fees from franchise stores and regional dealers who operate under the Pratik İşlem brand for payment services.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels4 records

Core offering

Pratik İşlem is a TCMB- and BDDK-licensed Turkish payment and electronic money institution that provides a unified digital payment ecosystem. Its offerings include the Tiko Wallet consumer digital wallet, virtual and physical POS solutions for merchants, municipal city card services, bill payment and collection infrastructure, FAST 7/24 money transfers, and API integration for e-money institutions, payment institutions, and banks.

Product overview

Pratik İşlem operates as a unified payment ecosystem combining a digital wallet (Tiko Wallet) with virtual and physical POS payment solutions, municipal city card services, and bill payment infrastructure. The portfolio includes: Tiko Wallet as the core consumer-facing digital wallet with IBAN, money transfer, bill payment, and cashback features; Sanal POS (Virtual POS) and Fiziki POS (Physical POS) for merchant payment collection; Şehir Kart (City Cards) for municipal services; Fatura Ödeme Hizmetleri for bill payment infrastructure; and supplementary features including Pratik Link payment links, virtual/physical cards, and FAST money transfers. All products are built on a flexible API infrastructure enabling partner integrations.

Differentiator

Problem solved

Functional benefit

Brands

• Tiko Wallet: Digital wallet mobile application offering 7/24 FAST money transfers, savings management, bill payments, cashback rewards, and card-linked payments for both individual and business users.
• Pratik Link
• Pratik Tahsilat
• Bizim Vezne

Products and services

• Tiko Wallet A consumer digital wallet mobile application (iOS and Android) that enables money transfers, FAST 7/24 instant payments, bill payments, savings management, IBAN-based payments, and cashback rewards. Designed for individual users who want to consolidate financial activities into a single application.
• Sanal POS (Virtual POS) Online payment acceptance solution for e-commerce businesses and digital sales channels, with high approval rates, link-based payments, QR code payment, and installment support of up to 12 months on Troy, Mastercard, and Visa cards. Next-day settlement for merchants.
• Fiziki POS (Physical POS) Physical point-of-sale payment devices for retail and face-to-face sales environments, supporting contactless payment, QR code payment, and multi-payment options with personalized menus. Distributed through PayGo partnership across all 81 provinces.
• Şehir Kartları (City Cards) Municipal smart card platform that integrates transportation payments, social assistance distribution, event access, personnel management, and utility payments for city governments, with 123,908 active customers and 20,000+ contracted locations.
• Fatura Ödeme Hizmetleri (Bill Payment Services)
• Para Transferi (Money Transfer)
• Pratik Link

Quantifiable outcome

• Next-day settlement for successful transactions
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• PayGocoreTechnology or IntegrationPayGo partnership for Android POS devices (PayGo N910). Provides next-generation payment recording devices with advanced technology, secure operating system, and modern design for merchants.
• IGDAŞminorOthersMajor corporate customer using Pratik İşlem's payment solutions for natural gas distribution services.
• DigiturkminorOthersMajor corporate customer using Pratik İşlem's payment solutions for digital TV platform.
• İstanbulkartcoreOthersPartnership for city transportation card integration and services with Istanbul's urban transportation system.
• Türk TelekomminorOthersMajor corporate customer using Pratik İşlem's payment solutions for telecommunications services.
• D-SmartminorOthersMajor corporate customer using Pratik İşlem's payment solutions for satellite TV platform.
• MastercardcoreTechnology or IntegrationCard scheme partnership enabling Mastercard-branded cards for transactions and installments up to 12 months.
• VisacoreTechnology or IntegrationCard scheme partnership enabling Visa-branded cards for transactions and installments up to 12 months.
• TroycoreTechnology or IntegrationCard scheme partnership enabling Troy-branded cards (Turkish domestic card scheme) for transactions and installments up to 12 months.
• Franchise Store OperatorscoreChannel Partner/ Reseller/ DistributorFranchise partners operating stores in Istanbul, Çanakkale, Bursa, Balıkesir, and Antalya providing bill payment, subscription services, and internet applications.
• Regional Dealers (Bölge Bayileri)coreChannel Partner/ Reseller/ Distributor100+ regional dealers managing local agent networks across Turkey for Pratik İşlem services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PayTR: Turkish e-money institution providing virtual POS, physical POS, installment support, and a developer-friendly API. Closely mirrors Pratik İşlem's merchant-acquiring and API-integration offering.
• Papara: TCMB-licensed e-money institution with a consumer digital wallet, prepaid card, money transfer, and bill payment products. Direct competitor to Tiko Wallet on digital wallet, FAST transfers, and cashback rewards.
• iyzico: Turkey's leading independent payment gateway and e-money institution, offering virtual POS, marketplace payments, and consumer wallets. Directly comparable on Virtual POS, e-money license, and merchant acquiring franchise under the same TCMB/6493 regime.
• Tosla: TCMB-licensed e-money institution with consumer wallet, prepaid card, and merchant payment services. Competes head-to-head with Tiko Wallet and Bill Payment services.
• Param (E-Param): Turkish e-money institution offering virtual POS, mobile wallet, and prepaid cards. Comparable TCMB-licensed payments and digital wallet offering targeting similar merchants and consumers.

Broad incumbents

• BKM Express: Interbank platform providing common payment infrastructure and consumer wallet. Comparable on digital payment rails used by Turkish consumers including FAST-aligned flows.
• PayU Turkey: Global fintech's Turkish entity offering online payment processing for merchants. Comparable Virtual POS and payment gateway services, scaled by parent group's resources.
• Turkcell Paycell / Ödeme Hizmetleri: Mobile operator-backed payment service offering wallet, virtual POS, and bill payments within Turkcell's ecosystem. Comparable on mobile wallet and bill-pay, with deeper subscriber base.

Emerging players

• Paycell / Hepsipay: Hepsibazaar's payment wallet offering consumer wallet and online payment features. Comparable as a digital wallet challenger with bundled marketplace integration.
• MoneyPay (MasterPass Turkey / BKM): Turkey-based e-money and payment services provider under BKM ecosystem. Comparable on TCMB-regulated payments, prepaid cards, and merchant/consumer payment services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/pratikislem
• YouTubeyoutube.com/@pratikislemcomtr
• Facebookfacebook.com/pratikislem
• LinkedInlinkedin.com/company/pratikislem
• Instagraminstagram.com/pratikislemtr
• TikToktiktok.com/@pratikislemtr

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pratik İşlem