Supermed Family of Pharmacies

What Supermed Family of Pharmacies does

Supermed Family of Pharmacies, legally MedPro Jamaica Ltd., is a Kingston, Jamaica-based retail pharmacy operating from 111A Molynes Rd, Kingston 20. It serves walk-in and online consumers in the local market with over-the-counter medications, vitamins and supplements, cosmetics, home healthcare and mobility aids, games and toys, toiletries, stationery, and prescription dispensing. The firm has been operating since 1980, giving it roughly four decades of local presence under the Supermed brand.

The business has extended its physical pharmacy into direct-to-consumer e-commerce via a WooCommerce-based online storefront with Plug N Pay payment processing, accepting Jamaican Dollars and offering a same-day home delivery window of 50 minutes to 1 hour from its Kingston base. Marketing and customer engagement are conducted through Facebook, Instagram, Twitter, and the corporate website (supermedpharmacy.com).

The revenue model is classic small-format retail pharmacy: per-transaction OTC, supplement, personal-care, and prescription sales through a single physical storefront supplemented by the online channel; no subscription, SaaS, or recurring contract revenue is disclosed. Customer concentration is mass-market retail with no B2B anchors visible, and there is no disclosed AI/ML capability, proprietary technology, or external funding round in the data.

Name

Supermed Family of Pharmacies

Legal name

MedPro Jamaica Ltd.

Website

https://supermedpharmacy.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Supermed Family of Pharmacies (MedPro Jamaica Ltd.) is a Kingston, Jamaica-based retail pharmacy serving walk-in and online consumers since 1980 with OTC drugs, vitamins, cosmetics, mobility aids, and prescription services via a single storefront and a WooCommerce e-commerce site offering 50-minute to 1-hour local delivery.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

akta.pro secondary industry

Health, Wellness & Pharmacy Marketplaces (CRAFABAF)

Keywords

• Retail pharmacy
• Over-the-counter medications
• Vitamins supplements
• Home healthcare products
• Cosmetics toiletries

Headquarters

HQ city

Kingston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Pharmacy Sales: The company generates revenue through direct retail sales of pharmaceutical products, over-the-counter medications, cosmetics, toiletries, vitamins, home healthcare products, and general merchandise including stationery and toys. Sales occur through both physical pharmacy operations and an e-commerce platform. All transactions are conducted in Jamaican Dollars (JMD).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Supermed Family of Pharmacies (legal entity: MedPro Jamaica Ltd.) is a retail pharmacy operating since 1980 in Kingston, Jamaica, selling prescription medications, over-the-counter drugs, vitamins and supplements, cosmetics, toiletries, home healthcare and mobility aids, stationery, and toys through both a physical storefront and an online e-commerce platform with rapid home delivery (average 50 minutes to 1 hour).

Product overview

Supermed Family of Pharmacies operates an online pharmacy marketplace serving customers across Jamaica. The platform offers a unified e-commerce experience combining Over The Counter Medications, Vitamins and Supplements, Cosmetics and Fragrances, Home Healthcare and Mobility Aids, Games and Toys, Toiletries, Stationery, and Prescription Services. The core offering is the online pharmacy marketplace, supplemented by pharmacy delivery services. Products range from essential medications (pain relievers, allergy relief, cold/flu remedies) to wellness products (vitamins, supplements, cosmetics) and general merchandise (toiletries, stationery, games). The company is owned and operated by MedPro Jamaica Limited.

Differentiator

Problem solved

Functional benefit

Products and services

• Over The Counter Medications Over-the-counter pharmaceutical products offered for retail purchase to consumers seeking self-care remedies without a prescription.
• Vitamins and Supplements Retail vitamins and dietary supplements sold to consumers for general wellness and nutritional support.
• Cosmetics and Fragrances Retail cosmetics and fragrance products sold to consumers for personal grooming and beauty use.
• Home Healthcare and Mobility Aids Retail home healthcare and mobility products sold to consumers and caregivers to support at-home patient care and mobility needs.
• Toiletries and Personal Care Retail toiletries and personal care items sold to consumers for everyday hygiene and grooming.
• Games and Toys Retail games and toys sold to consumers as general merchandise alongside pharmacy products.
• Stationery Retail stationery products sold to consumers as general merchandise alongside pharmacy products.
• Prescription Services Prescription dispensing service that allows customers to submit prescriptions (including online) for fulfillment through the pharmacy.
• Pharmacy Home Delivery Service Same-day home delivery service with an average fulfillment window of 50 minutes to 1 hour across the pharmacy's product range.
• Supermed Online Pharmacy Marketplace Company-operated online pharmacy marketplace website where consumers can browse and order the pharmacy's product catalog with online prescription uploads, multiple payment options including Cash on Delivery, and home delivery checkout.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Emerging players

• PharmEasy: India-based online pharmacy and healthcare marketplace offering OTC, prescription, and wellness product delivery. Comparable as a digital pharmacy + marketplace model targeting consumer health and wellness needs.
• PillPack (Amazon Pharmacy): Digital-first pharmacy and medication delivery service owned by Amazon. Comparable as a pharmacy e-commerce + delivery model, representing the long-run competitive direction Supermed's model could evolve toward or face.

Broad incumbents

• Walgreens: Major US pharmacy retailer with broad OTC, cosmetics, and health assortment plus online ordering and delivery. Comparable as a multi-category drugstore with hybrid online/offline model.
• CVS Pharmacy: US-based pharmacy retail giant combining drugstore, health services, and digital ordering with rapid delivery. Comparable as a benchmark for pharmacy + e-commerce + rapid delivery at scale, though operating in a far larger market.
• Shoppers Drug Mart (Loblaw): Canadian pharmacy retail leader with broad health, beauty, and general merchandise plus online ordering and delivery. Comparable as a multi-category drugstore with hybrid digital/physical operations.

Regional players

• HiLo Food Stores (Lascelles deMercado): Jamaican supermarket chain with in-store pharmacy and broad grocery/health assortment. Comparable as a Jamaican omnichannel general retailer with a pharmacy offering and similar consumer base.
• Guardian Group Pharmacy (Guardian Life of the Caribbean): Caribbean insurance and health services group with pharmacy operations across multiple Caribbean territories. Comparable as a regional pharmacy operator serving similar Caribbean consumer segments, though broader in scope than Supermed.

Others

• Mailpac Local: Jamaica-based e-commerce marketplace and delivery platform. Comparable as a domestic Jamaican e-commerce enabler that intersects with Supermed's online ordering and last-mile delivery infrastructure.

Direct peers

• Fontana Pharmacy: Jamaica-based retail pharmacy chain offering OTC, prescription, and wellness products with delivery options. Closest direct competitor to Supermed in the Jamaican pharmacy market with overlapping assortment and delivery model.
• Facey Commodity Company Ltd: Jamaican retail and pharmacy chain operating supermarkets, hardware, and pharmacy outlets across the island. Directly comparable as a Jamaican omnichannel retailer with a pharmacy component and similar broad general-merchandise assortment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SupermedP
• Facebookfacebook.com/supermedpharmacyja
• Instagraminstagram.com/supermed_pharmacy
• LinkedInlinkedin.com/company/supermed-family-of-pharmacies

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Supermed Family of Pharmacies