Hôpital Notre-Dame Hospital

What Hôpital Notre-Dame Hospital does

Hôpital Notre-Dame Hospital (HNDH) is a 44-bed, fully accredited bilingual francophone hospital located at 1405 Edward Street in Hearst, Ontario, serving a referral population of approximately 11,500 people spread across a large remote catchment that includes Constance Lake First Nation, Hornepayne and the Highway 11 corridor. The hospital traces its origin to St. Paul's Hospital (1922), was renamed in 1954 when the Sisters of Charity of Providence acquired it, and moved into its current purpose-built facility on May 1, 1972; it is governed by an independent volunteer Board of Directors and operates as a private, non-listed entity under Ontario's health-care system.

HNDH delivers an integrated care platform organized across four service lines: a 24/7 Emergency Department (supported by an in-house ambulance service), Outpatient Programs (Chemotherapy Clinic satellite of Health Sciences North and Thunder Bay Regional, Surgical Clinic, Clinical Nutrition, Telemedicine via OTN, and visiting Specialty Clinics), Diagnostic & Therapeutic Services (X-Ray, Mammography including OBSP, Ultrasound, CT Scan, Physiotherapy, Laboratory, Respiratory/Cardiopulmonary), and Inpatient Facility Units (44 acute-care beds, 21-bed Complex Continuing Care, Labour & Delivery, Hospice/Palliative, Pediatrics, Pastoral). Technology backbone includes NEON Meditech/HIS, OLIS, EMPI, Drug Profile Viewer, Thunder Bay/Sudbury Mosaiq, OTN telemedicine and teledermatology, PACS imaging with PocketHealth patient access, and CritiCall coordination. The campus is operationally integrated with an adjacent 67-bed Foyer des Pionniers long-term care home (built wall-to-wall in 2004), the Nord-Aski Family Health Team medical centre, and a network of 14+ community partners. HNDH employs approximately 175 full- and part-time staff and is supported by the separate Notre-Dame Hospital Foundation (a registered charity) for fundraising.

Revenue is generated primarily through public funding: the Ontario Health Insurance Plan (OHIP) for insured physician, hospital and laboratory services, the Workplace Safety and Insurance Board (WSIB), and the Ministry of Health / North East LHIN via a signed bilingual Hospital Service Accountability Agreement (HSAA 2025-2026). Ancillary revenue streams include private/semi-private room differentials, TV rental, OHIP-uninsured laboratory tests, ambulance co-payments, itemized private physiotherapy clinic services ($45–$80 per visit), health-records release fees, gift shop proceeds and Notre-Dame Hospital Foundation fundraising. All clinical services are delivered in person at the main Hearst campus plus two satellite specimen collection points (Jane Mattinas Health Centre and Missinaibi Clinic); telemedicine and teledermatology extend specialist reach via OTN.

Name

Hôpital Notre-Dame Hospital

Legal name

Hôpital Notre-Dame Hospital

Website

https://ndh.on.ca

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

51–100 employees

Short description

Hôpital Notre-Dame Hospital (HNDH) is a 44-bed accredited bilingual francophone hospital in Hearst, Ontario, delivering emergency, surgical, oncology satellite, diagnostic imaging, telemedicine and inpatient services to approximately 11,500 people across remote Northeastern Ontario.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Nursing Care Facilities (Skilled Nursing Facilities) (623110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Hospital-in-Hospital (Co-Located) LTACHs (HLAFAOAJ)

Keywords

• Rural hospital services
• Emergency medical care
• Diagnostic imaging services
• Outpatient specialty clinics
• Long-term continuing care

Headquarters

HQ city

Hearst

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Government / Public Health Insurance Funding (OHIP, WSIB): Primary funding via Ontario Health Insurance Plan (OHIP) for insured physician, hospital and laboratory services, supplemented by Workplace Safety and Insurance Board (WSIB) for physiotherapy, and Ministry of Health/LHIN funding. Signed Hospital Service Accountability Agreement (HSAA) 2025-2026 with the province.
2. Patient User Fees for Non-Insured Services and Amenities: Revenue from private/semi-private room differentials, TV rental ($6/day short-term, tiered long-term), earphones/headphones, ambulance co-payment per OHIP guidelines for non-urgent/non-valid-card users, payment for OHIP-uninsured laboratory tests, and Missed Appointment Fees.
3. Physiotherapy Private Clinic Services: Direct-bill outpatient physiotherapy clinic rates: $80 initial evaluation, $45 follow-up with physiotherapist, $30 follow-up with assistant, $65 acupuncture, $40 missed initial, $25 missed follow-up, $40 walker assessment, $60/month in-clinic exercises, $45/$26.25 virtual, $5 resistance band; registered with WSIB and HCAI.
4. Health Records Release Fees (Third-Party Requests): Administrative fees for third-party release of personal health information: $30 chart review/15min, $100 insurance company request, $30 proof of birth/hospitalization, $10 CD electronic documentation, $10 CD radiology films, $30 search fee, $0.25 per B/W photocopy, $0.50 microfilm, $48.15 WSIB, $30 other professional, $50 rush surcharge.
5. Foundation Fundraising and Donations: Notre-Dame Hospital Foundation (registered charity, canada.ca helps portal) raises funds to purchase equipment and improve hospital facilities, programs and services; gift shop proceeds also flow back to the hospital.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

Hôpital Notre-Dame Hospital (HNDH) is a 44-bed fully-accredited acute care hospital in Hearst, Ontario, delivering bilingual (French/English) emergency, inpatient, outpatient, diagnostic, surgical, and rehabilitation healthcare services to a rural referral population of approximately 11,500 people across Northeastern Ontario. The hospital operates across Emergency Services, Outpatient Programs (chemotherapy, day surgery, telemedicine, specialty clinics), Diagnostic & Therapeutic Services (X-ray, mammography, ultrasound, CT, physiotherapy, laboratory, respiratory), and Inpatient Facility Units (acute care, complex continuing care, labour & delivery, hospice, pediatrics, pastoral services).

Product overview

Hôpital Notre-Dame Hospital (HNDH) is a modern, 44-bed fully-accredited francophone hospital in Hearst, Ontario, offering a single integrated care platform organized into four primary service lines (Emergency Services, Outpatient Programs, Diagnostic & Therapeutic Services, and Inpatient Facility Units). The Outpatient Programs line is delivered through modular sub-services — Chemotherapy Clinic, Surgical Clinic, Clinical Nutrition, Telemedicine (OTN) and Specialty Clinics — that run alongside the core hospital operations. Diagnostic & Therapeutic Services modules (X-Ray, Mammography, Ultrasound, CT Scan, Physiotherapy, Laboratory, Respiratory) and Inpatient facility units (Acute Care, Complex Continuing Care, Labour & Delivery, Hospice/Palliative Care, Pediatrics, Pastoral Service) round out the offering, supported by Community Health Partners and the "Send a Message to a Patient" patient-experience service.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services 24/7 Emergency Department at the main Hearst hospital supported by 24-hour ambulance services. Provides triage-based emergency care with one visitor per patient policy.
• Chemotherapy Clinic Satellite oncology clinic of the Health Sciences North (Sudbury) and Thunder Bay Regional Health Sciences Centre Regional Cancer Program, providing outpatient cancer treatment, blood transfusion, phlebotomy and patient education close to home for Hearst-area patients.
• Surgical Clinic (Pre-Admission & Day Surgery) Pre-admission assessments and outpatient/day surgery covering general surgery, dental, orthopedics, urology, gynecology and endoscopy, supported by two operating theatres with Datex-Ohmeda anesthesia machines and Fuginon scope systems.
• Telemedicine (OTN) Telemedicine partnership with the Ontario Telemedicine Network delivering secure two-way videoconferencing consultations and teledermatology (Telederm) store-forward referrals to Ontario-based dermatologists, with specialized diagnostic equipment including a hand-held exam camera, otoscope and electronic stethoscope.
• Specialty Clinics Outpatient specialty consultations in allergy and allergy testing, general surgery, cardiology, otorhinolaryngology (ENT), CNIB, gynecology, internal medicine, orthopedics, pediatrics and urology delivered by visiting specialists on a regular basis.
• Medical Imaging (X-Ray, Mammography, Ultrasound, CT Scan) Medical Imaging Department offering x-ray, ultrasound, mammography, Ontario Breast Screening Program (OBSP) and CT scan with PACS support, delivering images instantly to radiologists and physicians; patients can access and share imaging records via PocketHealth.
• Physiotherapy Inpatient and outpatient physiotherapy including manual therapy, condition-specific exercise, posture correction, acupuncture/dry needling, and modalities (IFC, ultrasound, laser, TENS, traction); also delivers services to North East LHIN Home and Community Care and is registered with WSIB and HCAI.
• Laboratory Services Core Lab (Hematology, Biochemistry, Transfusion Medicine), Microbiology, and Laboratory Specimen Procurement and Dispatch; supports inpatients, registered outpatients and external health care providers with computerized result reporting and 24/7 critical result notification.
• Respiratory Therapy (Cardiopulmonary Services) Cardiopulmonary services including Stress Test, Holter Monitor, ECG, Pulmonary Function Tests, Walking Oximetry, Home Oxygen Assessment via Vital Air and overnight Night Study, plus emergency mechanical ventilation, non-invasive ventilation and High Flow oxygen therapy.
• Acute Care Inpatient Unit 44-bed modern acute care department on the third floor where most patients are admitted from the Emergency Department and Operating Room for treatment and/or monitoring of a medical condition with a short expected stay.
• Complex Continuing Care 21-bed Complex Continuing Care Unit on the second floor focused on assisting clients in maintaining the highest level of independence possible, with dining room, large outdoor gazebo, TV-lounge room and a hair-dressing room.
• Hospice / Palliative Care Room Welcoming palliative/hospice space offering a quiet, home-like setting with private bathroom, homelike décor, a Murphy bed and reclining chairs; delivered in partnership with other agencies for dignified end-of-life care.
• Labour & Delivery Maternity unit supporting childbirth services for the Hearst region, with midwifery services provided in partnership with the Hearst Midwifery Practice.
• Pediatrics Pediatric care unit supporting children during hospitalization, with parental access regulations allowing overnight stays and family participation encouraged.
• Clinical Nutrition Nutrition assessment, therapeutic interventions, counselling and education to inpatients by registered dietitians/certified diabetes educators; also provides nutritional consultations to the adjacent Foyer des Pionniers long-term care home.
• 24/7 Ambulance Service In-house ambulance service responding to emergencies 24 hours a day, with OHIP co-payment charge and full fees applicable for non-urgent transport or patients without a valid Health Card.

Quantifiable outcome

• Patient Safety Indicators (Jan-Mar 2026): C. difficile 0.00 per 3,010 patient days; MRSA 0.00 per 3,029 patient days; VRE 0.00 per 3,029 patient days
• +4 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature7 records

Partnerships

23 partnerships are on record, tiered flagship — built wall-to-wall with the hospital, core and secondary.

• Foyer des Pionniers (Hearst Foyer – Mattice Healthcare)flagship — built wall-to-wall with the hospitalStrategic or Co-development Partner67-bed long-term care home newly built and owned by Hearst Foyer – Mattice Healthcare; located adjacent to HNDH (completed January 2004). Provides care for seniors, people with disabilities and those with chronic or prolonged illness; chapel on-site for pastoral services. Strong referral and care-continuity relationship with HNDH (phone 705-362-7086).
• Nord-Aski Family Health TeamcoreStrategic or Co-development PartnerFamily and community-health medical team co-located in the adjacent Medical Centre; coordinates patient care with HNDH and includes family doctors, nurses, mental-health counsellors, Aboriginal navigators and dieticians (phone 705-362-5544, [email protected]).
• Ontario Telemedicine Network (OTN)coreTechnology or IntegrationTechnology partner enabling secure two-way videoconferencing, store-forward teledermatology, distance education and administrative meetings; uses diagnostic equipment (hand-held exam camera with 10x magnifying lens, otoscope, Bluetooth electronic stethoscope). Referral-based scheduling through OTN Scheduling Department.
• Health Sciences North (Sudbury) — Regional Cancer ProgramcoreStrategic or Co-development PartnerPartner for satellite oncology clinic at HNDH; patients initially assessed with the Regional Cancer Program at HSN (Sudbury) and referred back to HNDH Oncology Department for outpatient cancer treatment, blood transfusion, phlebotomy and patient education close to home.
• Thunder Bay Regional Health Sciences CentrecoreStrategic or Co-development PartnerCo-partner in the Regional Cancer Program satellite clinic at HNDH; provides specialist cancer-care oversight; HNDH works in close relationship with Thunder Bay Regional for complex cases and shared use of Thunder Bay Mosaiq oncology system.
• Timmins and District HospitalcoreImplementation/ SI/ Consulting PartnerLocated 260 km from Hearst; collaboration and support partner for cases HNDH cannot handle (e.g., MRI which is located in Timmins). HNDH transfers patients by ambulance for treatment/surgery not available locally.
• Sensenbrenner Hospital (Kapuskasing)secondaryImplementation/ SI/ Consulting PartnerLocated 100 km from Hearst; collaboration and support partner for cases HNDH cannot handle locally; potential OR partnership.
• Northern Ontario School of Medicine (NOSM)coreStrategic or Co-development PartnerPartnership for student teaching; supports HNDH's physician recruitment pipeline and provides multiple teaching and leadership opportunities for physicians practising in Hearst.
• PocketHealth (NORrad)secondaryTechnology or IntegrationPatient-facing platform giving NORrad/HNDH patients the ability to access and share their medical imaging records online; patients enroll at norrad.mypockethealth.com and retain permanent access to imaging exams and reports taken at HNDH.
• Vital Air (Home Oxygen provider)secondaryChannel Partner/ Reseller/ DistributorProvides Home Oxygen Assessment for HNDH outpatients with a doctor's prescription; service also available to inpatients prior to discharge.
• Canadian Red CrosssecondaryOthersHelps improve lives of vulnerable people by mobilizing the power of humanity; community-level partnership supporting patient referrals and services (phone 705-362-5676).
• Cochrane District Social Services Administration Board (CDSSAB)secondaryOthersDistrict-level service partner responsive to community needs; works with HNDH to support social services across the Cochrane District (phone 705-268-7722).
• North East LHIN Home and Community Care (Community Care Access Centre)coreStrategic or Co-development PartnerProvides health care services at home, at school or in the community, supported living programs and long-term care options; HNDH physiotherapy team also offers services to North East LHIN Home and Community Care (phone 705-362-6633).
• Hearst Community Living (Intégration Communautaire Hearst)secondaryOthersProvides services and support to adults with developmental disabilities and their families: Supported Independent Living, Respite Support, Supported Employment Program, Children Respite (phone 705-362-5758).
• Hearst, Kapuskasing and Smooth Rock Falls Counselling Services (HKS Counselling)secondaryOthersFrancophone community organization providing mental health programs and intervention services for victims of violence and critical incidents in both official languages (phone 705-335-8468).
• Jane Mattinas Health CentresecondaryChannel Partner/ Reseller/ DistributorProvides health and prevention services focusing on educational aspects of healthy living; serves as satellite specimen collection point for Constance Lake First Nation residents; serves First Nations community 32 km NW of Hearst (phone 705-463-2155).
• Maison RenaissancesecondaryOthersOntario francophone treatment centre for problems attributed to substance consumption or gambling addiction; staffed with professional clinical team for treatment of substance use, concurrent disorders and gambling problems (phone 705-362-4289).
• Missinaibi Clinic (Municipality of Mattice-Val Côté)secondaryChannel Partner/ Reseller/ DistributorProvides health care to residents of Mattice-Val Côté; serves as satellite specimen collection point for Mattice-area outpatients (phone 705-364-2161).
• Nord-Aski Diabetes Education CentresecondaryStrategic or Co-development PartnerProvides diabetes education; HNDH Clinical Nutrition Department refers patients to the Centre for outpatient dietitian services (phone 705-372-2901).
• North East Health LinesecondaryOthersPublic website that helps northerners connect with hundreds of home and community care services across the North East LHIN.
• Hearst Midwifery PracticesecondaryStrategic or Co-development PartnerMidwifery services co-located in the adjacent Medical Centre; provides labour & delivery support to HNDH patients.
• Aging at Home ProgramsecondaryStrategic or Co-development PartnerPartnership with other community agencies to identify and assess elderly needs; reduces crises and premature admissions to emergency services and/or long-term care placement; co-located in adjacent Medical Centre (phone 705-362-4144).
• Notre-Dame Hospital FoundationcoreOthersRegistered charity (fondation de l'hôpital Notre-Dame Hospital Hearst Ontario) operating the foundation.ndh.on.ca website and CanadaHelps donation portal; raises funds for hospital equipment, programs and patient amenities.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Smooth Rock Falls Hospital: Small rural hospital in Smooth Rock Falls, Ontario, delivering acute, emergency and long-term care services to a francophone-heavy Northeastern Ontario catchment. Closely comparable in scale, language profile and rural referral dynamics to HNDH.
• Lady Minto Hospital (Cochrane): Small rural acute-care hospital in Cochrane, Ontario, serving a dispersed Northeastern Ontario catchment with similar bed scale and service mix (emergency, inpatient, surgical, long-term care). Comparable francophone-adjacent demographic and operating model to HNDH.
• Englehart and District Hospital: Small rural acute-care hospital in Englehart, Northern Ontario, operating a similar low-bed, multi-service rural hospital model with emergency, inpatient, surgical and continuing care. Comparable rural Northeastern Ontario catchment profile.
• Sensenbrenner Hospital (Kapuskasing): Small rural acute-care hospital in Kapuskasing, Ontario, 100 km from Hearst. Operates a similar model of bilingual rural inpatient, emergency, surgical and diagnostic services for a Northern Ontario catchment, and is explicitly identified by HNDH as a peer collaboration and OR-partnership candidate.
• West Nipissing General Hospital (Sturgeon Falls): Small-to-mid rural hospital serving a predominantly francophone catchment in West Nipissing, Ontario. Comparable bilingual mandate, similar bed scale and similar mix of acute, emergency, surgical and long-term care to HNDH.
• Anson General Hospital (Iroquois Falls): Small rural acute-care hospital in Iroquois Falls, Ontario, also part of the MICs Group. Operates with a similar bed count, rural emergency/inpatient profile and a co-located long-term care unit, closely mirroring HNDH's integrated acute + continuing-care model.
• Bingham Memorial Hospital (Matheson): Small rural acute-care and long-term care hospital in Matheson, Ontario, part of the same MICs Group of small Northern Ontario hospitals. Same bed scale, rural service-line profile and bilingual rural catchment overlap as HNDH.

Regional players

• Health Sciences North (Sudbury): Tertiary referral and Regional Cancer Programme partner hospital in Sudbury that co-operates HNDH's satellite oncology and chemotherapy clinic. Operates in the same Ontario public-funding context but at substantially larger scale and acuity than HNDH.
• Timmins and District Hospital: Larger regional referral hospital located 260 km from Hearst. Acts as HNDH's primary transfer and MRI partner for cases HNDH cannot handle locally. Same public funding and Northern Ontario context, but materially larger scale and broader specialty footprint.
• Weeneebayko Area Health Authority (Moose Factory): Multi-site remote hospital and health-services operator serving First Nations communities along the James Bay coast, including Constance Lake's referral region. Comparable remote, multi-community, bilingual/Indigenous-service mandate and reliance on visiting specialists and telemedicine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HopitalNotreDameHospitalHearst

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hôpital Notre-Dame Hospital