Jane Software

Name

Jane Software

Legal name

Jane Software Inc.

Website

https://jane.app

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Practice management software
• Clinical documentation system
• Healthcare scheduling software
• Medical billing software
• Telehealth platform

Headquarters

HQ city

North Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription - Core Platform: Practitioner-based subscription model. Pricing scales with number of practitioners in clinic. Two main plans (Launch and Thrive) with varying feature access. Packages & Memberships and Ratings & Reviews require Thrive plan.
2. Jane Payments - Transaction Fees: Integrated payment processing with per-transaction fees. CA terminal: 2.5% credit cards, $0.10 Interac debit. CA online: 2.75%. US online: 2.6% + $0.10. US terminal: 2.85% + $0.25. UK online: 1.5% + 20p. UK in-person: 1.5% + 20p.
3. AI Scribe Add-on: Optional AI documentation tool at $15/month per practitioner with unlimited notes. Includes free tier of 5 notes per month. Group telehealth add-on also $15/month.
4. Jane Websites: AI-powered website builder as separate monthly subscription at $59/month. Includes hosting, support, and Jane account integration. Not included in standard subscription.
5. US Insurance Billing Add-on: Add-on for integrated insurance billing features. Jane customers receive discount on Claim.MD subscription. Includes eligibility checks, claim submission, and ERA processing.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Jane Software provides a cloud-based practice management and EMR platform (Jane App) for solo and multi-disciplinary health and wellness practitioners. The all-in-one system combines online booking, scheduling, telehealth, clinical charting, intake forms, billing/insurance, integrated payments, invoicing, secure messaging, and reporting. Optional add-on modules include AI Scribe for AI-powered clinical documentation, Jane Payments, Jane Websites, and Packages & Memberships.

Product overview

Jane App is a cloud-based practice management and EMR platform for health and wellness practitioners. The platform operates as a unified system combining core practice management tools (online booking, scheduling, telehealth, charting/documentation, intake forms, billing/insurance, payments, invoicing, reporting) with optional add-on modules (AI Scribe for AI-powered charting, Packages & Memberships for recurring revenue, Ratings & Reviews, and Jane Websites for clinic websites). The core platform serves as the central hub connecting all features, while AI Scribe represents the company's primary AI capability for automated clinical documentation. Jane Payments provides integrated payment processing as a separate add-on, and the platform integrates with multiple third-party tools for insurance claims, email marketing, supplements, exercise prescriptions, and analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Jane App (Core Practice Management Platform) Cloud-based practice management and EMR platform for health and wellness practitioners. Includes online booking, scheduling, telehealth, charting, billing, payments, patient management, and reporting in a single unified system.
• SEO Booster Add-on for Jane Websites Optional add-on pairing Jane Websites customers with Jane's in-house SEO team for keyword research, ongoing site optimization, local SEO, and monthly reports. Bookable via demo calendar.

Quantifiable outcome

• Reduces charting time by up to 50% with AI Scribe
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• DocumocoreTechnology or Integration · 10 October 2024Strategic partnership integrating cloud fax capabilities into Jane's clinic management and EMR platform. Enables health and wellness providers to send and receive patient documentation directly from within Jane's software. Integrated cloud fax feature became available to all Jane users in US and Canada on October 1, 2024.
• Claim.MDcoreTechnology or Integration · 10 October 2024Integrated clearinghouse for US insurance billing. Handles eligibility checks, claim submission, advanced scrubbing to catch errors, rejection management, and ERA processing. Jane customers receive discount on Claim.MD subscription.
• TELUS eClaimscoreTechnology or IntegrationReal-time claim adjudication for Canadian patients. Submit claims and receive responses directly from the schedule in Jane for Canadian health practices.
• Pacific Blue CrosscoreTechnology or IntegrationReal-time claim adjudication and payment for patients in British Columbia. Submit claims and receive responses directly from Jane schedule.
• Teleplan (BC Government)coreTechnology or IntegrationGovernment-run electronic billing portal for British Columbia. Submit and track insurance billing for MSP, ICBC, and WSBC through Teleplan system.
• Howard Spector (SimplePractice)coreStrategic or Co-development PartnerSimplePractice cofounder Howard Spector joined as advisor to guide Jane's US market expansion, bringing experience from a leading competitor platform.
• StripecoreTechnology or IntegrationPayment infrastructure powering Jane Payments. Card data stored with Stripe; only tokens live in Jane for PCI compliance.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• SimplePractice: SimplePractice is a leading practice management platform for health and wellness practitioners (especially mental health, behavioral health, and allied health) in the US. It is Jane's most direct competitor in the solo/small practice segment and the named reference point for Jane's US expansion strategy.
• Cliniko: Cliniko is a cloud-based practice management software for allied health professionals (physiotherapists, chiropractors, massage therapists, psychologists). It shares Jane's vertical SaaS approach, practitioner-based pricing, and multi-region presence, making it a close comparable in product and business model.
• TherapyNotes: TherapyNotes is a practice management and EHR platform focused on mental and behavioral health practitioners. It overlaps directly with Jane in charting, scheduling, billing, and telehealth for therapy practices in the US.
• Power Diary: Power Diary is a practice management system for allied health and mental health practitioners offering scheduling, clinical notes, billing, and telehealth. It targets the same practitioner segments as Jane with similar practitioner-based subscription pricing.
• Tebra (Kareo): Tebra (formed by the merger of Kareo and PatientPop) provides EHR, practice management, billing, and telehealth for independent practices. It competes with Jane in the small-to-mid-sized US practice market with overlapping charting, scheduling, and payment functionality.
• Boulevard: Boulevard provides practice management software for medspas, salons, and aesthetics/wellness businesses. It overlaps with Jane in serving wellness and aesthetics practitioners (a Jane customer segment) with booking, client management, and integrated payments.

Emerging players

• DrChrono: DrChrono is an EHR and practice management platform targeting independent practices and specialty clinics. It overlaps with Jane in clinical documentation, scheduling, and billing but has historically focused more on physician specialties than allied health.

Broad incumbents

• athenahealth: athenahealth is a large, established EHR and practice management vendor serving practices of all sizes, including smaller ambulatory clinics that overlap with Jane's target market. It competes at the upper end of Jane's expanding mid-market motion.
• Practice Fusion: Practice Fusion is a long-standing EHR for independent practices with charting, e-prescribing, and billing features. It competes with Jane for solo and small practitioner customers in the US ambulatory market.

Others

• Calendly: Calendly is a scheduling and appointment booking platform used by many small professional service businesses. While not a healthcare-specific EHR, it represents an adjacent threat at the booking layer where Jane's online booking sits, particularly for new entrants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@JaneApp
• Facebookfacebook.com/janerunsclinics
• LinkedInlinkedin.com/company/jane-software
• Xx.com/janerunsclinics

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jane Software