What Putnam County EMS does

Putnam County EMS is a department of Putnam County Government, West Virginia, providing Advanced Life Support (ALS) ambulance services to the residents, visitors, and employees of Putnam County. Established in 1975 and headquartered at 100 Emergency Lane, Winfield, WV, the agency operates four strategically located ALS stations in Poca, Winfield, Hurricane, and Buffalo, and responds to over 7,000 emergency calls annually across approximately 350 square miles and roughly 60,000 residents. The service is accessed exclusively through the 911 emergency dispatch system, including text-to-911 capability, with units dispatched from the Putnam County 911 Center using a CentralSquare Public Safety Suite Pro CAD system, Zetron Max Dispatch radio, and Motorola VESTA phone platform.

The agency's core offering is emergency treatment and transportation, staffed by Paramedics and EMTs licensed by the state of West Virginia and subject to annual State Health Department inspections. Beyond core 911 response, the agency runs an EMS education division operating as an authorized training site for American Heart Association and NAEMT/ITLS courses (BLS, ACLS, PALS, PEPP, AMLS, ITLS, Heartsaver CPR/AED/First Aid, Stop The Bleed), and provides Special Event EMS Coverage, a public AED Registry and AED Locator, and Community Outreach Programs. Patient billing is handled through Patient Notebook for transport-related charges.

The business model is government-funded: the agency is financed primarily through Putnam County tax revenues and county budget allocations, with supplemental patient transport insurance billing for ambulance services. There is no equity ownership, no funding rounds, and no commercial shareholder structure. Strategic partnerships with Smart911/Rave Mobile Safety (citizen alerts), the Putnam County Fire Service (eight volunteer fire departments), and Public Safety UAS (drone training) extend its public-safety mandate beyond traditional ground ambulance response.

Name

Putnam County EMS

Legal name

Putnam County Government

Website

https://putnamcountywv.gov

Company type

Public

Founded year

1975

Operating status

Operating

Headcount range

51–100 employees

Short description

Putnam County EMS is a county-government Advanced Life Support ambulance agency serving roughly 60,000 residents across 350 square miles in Putnam County, WV, with four stations and over 7,000 emergency calls handled annually, supplemented by a certified medical training division.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

Keywords

• Emergency medical services
• Advanced life support
• Ambulance services
• EMS training
• Prehospital care

Headquarters

HQ city

Winfield

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Emergency Medical Services: Government-funded emergency medical services provided to residents of Putnam County, WV. Services are delivered through strategically located ALS ambulance stations responding to over 7,000 calls annually.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Putnam County EMS delivers Advanced Life Support (ALS) ambulance services, providing emergency medical response, treatment, and transportation for residents and visitors of Putnam County, West Virginia. The agency operates four strategically located stations and responds to over 7,000 calls annually. It also operates an education division offering certified medical training courses (BLS, ACLS, PALS, PEPP, AMLS, ITLS, CPR/First Aid) and runs an AED registry/locator and community outreach programs.

Product overview

Putnam County EMS is a government emergency medical services agency providing Advanced Life Support (ALS) ambulance services to Putnam County, West Virginia. Established in 1975, the agency operates from four strategically located stations in Poca, Winfield, Hurricane, and Buffalo, responding to over 7,000 calls annually. The core offering is emergency treatment and transportation services staffed by paramedics and EMTs. The agency also operates an education division offering certified medical training courses including BLS, ACLS, PALS, PEPP, AMLS, and ITLS through its status as an Authorized Training Center with the National Association of Emergency Medical Technicians and International Trauma Life Support Training Center. Additional services include AED registry/locator programs, special event EMS coverage, community outreach, and patient resources including online bill payment. The portfolio functions as a unified EMS operation with training as an integrated secondary service line.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Treatment & Transportation Services Advanced Life Support (ALS) ambulance services providing emergency medical response, treatment, and transport for critical patients throughout Putnam County, WV.
• Medical Training Courses Comprehensive training programs for healthcare providers and the general public including BLS, ACLS, PALS, PEPP, AMLS, ITLS certifications, CPR, and Stop The Bleed courses, delivered through NAEMT Authorized Training Center and ITLS Training Center credentials.
• AED Registry and Locator Public registry and online locator tool tracking Automated External Defibrillator locations throughout Putnam County to improve emergency response times during cardiac emergencies.
• Special Event EMS Coverage Emergency medical services provided at community events, fairs, and large gatherings throughout Putnam County.
• Community Outreach Programs Educational outreach initiatives to promote public health awareness and emergency preparedness in Putnam County.

Quantifiable outcome

• Responds to over 7,000 emergency calls annually

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Smart911 / Rave Mobile SafetycoreTechnology or IntegrationSmart911 is a free emergency notification service that allows residents to create profiles with critical medical information, enabling first responders to access vital details during emergencies. Rave Alert System provides mass notification capabilities for community alerts.
• Putnam County Fire ServicecoreStrategic or Co-development PartnerEstablished in 1986, the Fire Service coordinates with eight volunteer fire departments responding to nearly 4,000 calls annually. Comprised primarily of dedicated volunteers, these firefighters protect neighbors and communities. The Fire Service works closely with these departments to ensure effective emergency response.
• Public Safety UASminorStrategic or Co-development PartnerPutnam County 911/Emergency Management partners with Public Safety UAS to host drone training courses, including a 32-hour Drones for First Responders course for advancing agency drone capabilities.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Acadian Ambulance Service: Large private EMS operator across the Gulf South and beyond, providing 911 response, IFT, and air medical services. Comparable service mix to Putnam County EMS and a potential competitor for regional contracts or IFT volume.
• Falck USA: Global ambulance and healthcare services provider with U.S. operations. Competes in 911 and IFT contracts at municipal and county level, comparable to Putnam County EMS on service lines and customer type.
• American Medical Response (AMR): The largest private EMS provider in the U.S., offering 911, interfacility, and specialty transport across hundreds of jurisdictions. Comparable to Putnam County EMS in core ALS ambulance service delivery, though AMR serves as a private-sector incumbent and could bid on Putnam County contracts or compete for IFT volumes.
• Rural/Metro Corporation (divested assets): Historic private EMS competitor (now largely within Global Medical Response) that historically contracted with municipalities and counties for 911 and IFT services. Comparable private-sector analog that county governments have historically outsourced to.

Direct peers

• Priority Ambulance: Private EMS provider operating 911 and interfacility services in multiple states, with focus on smaller cities and counties. Directly comparable in scale, customer type, and service offering to Putnam County EMS — a likely bidder for county contracts.
• MedStar Mobile Healthcare: Public-authority EMS provider serving Fort Worth-area municipalities. Comparable as a publicly governed 911 ALS agency with a structured service area, training programs, and community engagement — a useful structural peer even though geographically distant.

Regional players

• Monongalia County EMS: Public county EMS in West Virginia serving Monongalia County. Another state-level peer under identical WV regulatory framework, comparable on funding model, service mix, and rural/suburban call volume.
• Kanawha County Emergency Ambulance Authority: Public county EMS authority serving Kanawha County, WV (adjacent to Putnam County). Operates as a 911 ALS provider with county-government funding model — directly comparable structure and regulatory environment to Putnam County EMS.
• Cabell County EMS: County-government EMS provider in Cabell County, WV. Mirrors Putnam County EMS as a public 911 ALS agency in the same state, sharing West Virginia regulatory oversight and rural-EMS operational challenges.
• Charleston Fire Department EMS: Municipal fire-based EMS provider serving Charleston, WV. Operates in the same regional market as Putnam County EMS under similar West Virginia regulatory regime, though within a city rather than county structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pcemswv
• Facebookfacebook.com/pcemswv
• LinkedInlinkedin.com/company/pcemswv

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Putnam County EMS