Panmedical

What Panmedical does

Panmedical is a privately held digital health company founded in 2016, operating a telemedicine platform that connects patients in India with a network of 400+ certified healthcare providers across 30+ medical specialties. The platform is delivered through iOS and Android mobile applications (Apple id6670524274, Google Play com.helmsman.panmedical) and a web portal (app.panmedical.com), supporting video consultations, appointment booking, secure medical records, and provider-side Saturday payment cycles in a structured 25-minute consultation plus 5-minute case-closure format. The company operates a dual-entity structure with Panmedical Inc (Delaware C-Corporation) as the parent and Panmedical Services Private Limited (India) as the wholly owned operating subsidiary; principal shareholders are co-founders Monty Pandey (CEO) and Dr. Tanu Shweta (Co-Founder, US-based Internal Medicine specialist).

The core product portfolio spans teleconsultation (primary care through super-specialists including oncology, neurology, and psychiatry), mental health services (psychiatrists and counselors), sleep management (including home sleep testing and CPAP/BiPAP equipment), hospice & palliative care, lab test booking with 10% discount, and an online DME store (dme.panmedical.com) selling wheelchairs, hospital beds, nebulizers, glucometers, and blood pressure monitors. Revenue derives from per-consultation transaction fees, marketplace commissions on provider earnings, and direct hardware sales through the DME channel. The company also runs social initiatives including Pinky Bank (menstrual hygiene education and sanitary napkin distribution in rural Jharkhand villages) and a Campus Ambassador Program at universities such as Shoolini.

The go-to-market blends product-led growth (mobile app self-serve booking), community-led engagement (campus ambassadors, rural health camps in Ranchi/Jharkhand, CSR programs), and event-driven awareness (Jeevika seminar with MP Mahua Majhi, Dandia Night sponsorship). Operations are anchored in Noida with a key operational hub in Ranchi serving Jharkhand, Bihar, and expanding rural geographies. No external funding rounds, AI/ML capabilities, or enterprise customer contracts are disclosed in the available data.

Name

Panmedical

Legal name

Panmedical Services Private Limited

Website

https://panmedical.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Panmedical is an India-based telemedicine platform founded in 2016 connecting patients with 400+ certified healthcare providers across 30+ specialties via iOS/Android apps, offering teleconsultation, mental health, sleep management, hospice care, and medical equipment sales.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Pulmonology & Sleep Medicine Telemedicine Platforms (HLALAGAF), Couples & Family Therapy Teletherapy Platforms (HLALAEAG), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Telemedicine services
• Online doctor consultations
• Digital health platform
• Mental health services
• Healthcare provider network

Headquarters

HQ city

Noida

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Teleconsultation Fees: Patients pay per consultation for video calls with doctors. Each consultation lasts 25 minutes followed by 5 minutes to close the case. Providers receive payment per consultation basis, paid every Saturday.
2. Provider Network Services: Healthcare providers join the Panmedical network as independent contractors. The platform facilitates patient-provider matching and takes a share of consultation fees. Network includes 400+ providers across India.
3. DME Sales: Durable Medical Equipment store selling wheelchairs, hospital beds, nebulizers, glucometers, blood pressure monitors and other medical equipment directly to consumers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Panmedical provides online doctor consultations and telemedicine services in India through mobile apps (iOS and Android) and a web platform at app.panmedical.com, connecting patients with 400+ certified healthcare professionals across 30+ specialties. Its core offerings span teleconsultation (primary care, specialists, super-specialists, second opinions from India and the US), mental health services, sleep management with home testing and CPAP equipment, hospice and palliative care, and an online DME store.

Product overview

Panmedical operates as a digital health platform offering telemedicine and virtual healthcare services in India. The core offering is the Panmedical mobile app (iOS/Android) and web platform which connects patients with doctors for video consultations. The platform functions as a hub-and-spoke model with the provider portal enabling over 400 healthcare professionals across 30+ specialties. Key services include Teleconsultation (primary care, specialists, super-specialists, second opinions from India and US), Mental Health Services (psychiatrists and counselors), Sleep Management (with home sleep testing and CPAP equipment), Hospice & Palliative Care, and an online DME store. The company also runs social initiatives including Pinky Bank (menstrual hygiene) and a Campus Ambassador Program. The platform includes distinct interfaces for patients (mobile app), providers (portal with 25-minute consultation windows), and administrators.

Differentiator

Problem solved

Functional benefit

Brands

• Pinky Bank: CSR initiative focused on empowering women in rural India through menstrual hygiene education and distribution of sanitary napkins. Active in villages across Jharkhand and Punjab.

Products and services

• Panmedical Mobile App Patient-facing mobile application available on iOS App Store (id 6670524274) and Google Play (com.helmsman.panmedical) that enables booking of video consultations with doctors, appointment management, secure medical records access, and real-time health alerts for individual consumers in India.
• Teleconsultation Service Core telemedicine offering providing video consultations with primary care physicians, specialists, and super-specialists across 30+ specialties, including second opinions from India and US-based doctors, accessible 24/7 with consultations typically available within an hour.
• Mental Health Service Specialized mental health program connecting patients with psychiatrists and counselors for therapy, anxiety and depression treatment, family and couple counseling, and medication management for conditions including bipolar disorder and schizophrenia.
• Sleep Management Service End-to-end sleep disorder service featuring consultations with sleep specialists, home sleep test kits, free sleep coach consultations, clinically verified reports, and provision of CPAP, BiPAP, and APAP equipment for treating obstructive sleep apnea.
• Hospice & Palliative Care End-of-life comfort and palliative care service combining online consultations with in-home support from doctors, nurses, counselors, therapists, and pharmacists for patients with serious illnesses and their families.
• Durable Medical Equipment (DME) Store E-commerce store at dme.panmedical.com that sells durable medical equipment including wheelchairs, hospital beds, nebulizers, glucometers, and blood pressure monitors directly to consumers in India.
• Panmedical Provider Portal Web portal at app.panmedical.com used by independent doctors, specialists, and counselors to deliver video consultations, manage patient appointments, and receive per-consultation payouts every Saturday.
• Second Opinion Service Access to expert second opinions from specialists in India and the United States for complex medical cases, including oncology, enabling patients to validate treatment plans with additional clinical expertise.
• Dietitian Services Online nutritionist consultations providing expert dietary advice and personalized nutrition plans for health improvement and disease management.
• Physiotherapy Services Onsite physiotherapist visits delivering personalized physical therapy and rehabilitation services for patients requiring in-person musculoskeletal support.
• Lab Test Booking Ancillary service enabling patients to book laboratory tests with a 10% discount, integrated with the broader consultation flow on the Panmedical platform.

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor.

• Ranchi Community EventsminorGTM or Marketing Partner · 4 October 2024Sponsored Dandia Night in Ranchi - a community cultural event to increase brand awareness and connect with local residents about healthcare services.
• Akshay PatraminorStrategic or Co-development Partner · 28 November 2021Collaboration with Akshay Patra, a global organization that feeds children mid-day meals, to arrange regular supply of groceries to malnourished families identified during digital health camps in Jharkhand villages.
• RIMS (Rajendra Institute of Medical Sciences)minorStrategic or Co-development Partner · 28 November 2021Referral partnership with RIMS, the local state academic medical center in Ranchi, Jharkhand. Used for referring patients requiring tertiary care from digital health camps.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• PharmEasy: PharmEasy is an Indian online pharmacy and diagnostics aggregator offering lab tests and teleconsultation. Comparable lab test and medicine discount layer that intersects with Panmedical's ancillary services.
• Netmeds: Netmeds is a pan-India online pharmacy with teleconsultation add-ons, owned by Reliance. Comparable medicine ordering plus ancillary consultation offering but with much larger e-commerce and logistics footprint.
• Apollo 24/7: Apollo 24/7 is Apollo Hospitals' consumer digital health platform offering consultations, pharmacy and diagnostics. Comparable teleconsultation and lab ordering at much larger group-practice scale backed by a hospital chain.

Emerging players

• Portea Medical: Portea delivers in-home healthcare including doctor visits, physiotherapy, and post-hospital care in India. Comparable on the home-care and palliative/hospice side where Panmedical also operates.
• HealthifyMe: HealthifyMe is an Indian digital health app combining AI coaching with dietitian consultations. Overlaps on the dietitian/nutrition module and on D2C mobile-first health engagement in India.

Direct peers

• MediBuddy: MediBuddy (formerly DocsApp) is an Indian telehealth and online doctor consultation platform serving individuals and corporates. Directly comparable teleconsultation stack plus added corporate wellness channel.
• Practo: Practo is India's leading consumer telehealth and doctor discovery platform with online consultations across specialties. Directly comparable D2C teleconsultation model with provider network and mobile-first booking.
• Tata 1mg: Tata 1mg combines online pharmacy, lab test booking, and teleconsultation across India. Comparable D2C digital health platform overlapping with Panmedical's lab discounts, consultation booking, and medicine referrals.
• mfine: mfine is an India-focused on-demand telemedicine platform delivering specialist consults via chat and video. Comparable D2C teleconsultation model targeting urban Indian consumers with per-consultation pricing.
• Lybrate: Lybrate is an Indian doctor discovery and online consultation platform operating a marketplace of physicians across specialties. Comparable horizontal teleconsultation marketplace model with mobile app booking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/panmedical1
• YouTubeyoutube.com/@panmedicalinc
• Facebookfacebook.com/Panmedical1
• LinkedInlinkedin.com/company/panmedical
• Instagraminstagram.com/panmedical1?igsh=MWRzeW9sb2Ric3JoOA==

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Panmedical