What Zorgschakel Enschede does

Zorgschakel Enschede is a Dutch healthcare cooperative (Corporatie Zorgschakel Enschede U.A.) founded in 2016 by four regional care organisations — De Posten, Liberein, Livio, and Zorggroep Manna — to deliver specialised, high-complexity, low-frequency care in the East Twente region of the Netherlands. Its core operational layer is the 24/7 Frontoffice, a coordination hub that matches patients referred by general practitioners, hospital transfer points, and emergency departments to temporary bed capacity across the member organisations, covering geriatric rehabilitation, first-line residential stay (ELV low/high/palliative), somatic and psychogeriatric crisis care, observation beds, and long-term intensive care. Around this coordination spine, Zorgschakel operates three specialised clinical teams — Complexe wondzorg (complex wound care), Medisch technisch handelen (medical-technical interventions), and Nachtzorg (night care 23:00-07:00) — plus training programmes in wound and palliative care, and innovation projects such as the Zorgpad Observatie care pathway, Wijkgericht werken, and Vroegsignalering.

Name

Zorgschakel Enschede

Legal name

Corporatie Zorgschakel Enschede U.A.

Website

https://zorgschakelenschede.nl

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Zorgschakel Enschede is a Dutch healthcare cooperative formed by four regional care organisations, operating a 24/7 Frontoffice and specialised clinical teams to coordinate temporary bed capacity, wound care, medical-technical interventions, and night care for elderly residents across East Twente.

Ownership category

akta.pro rank

Product category

Specialized Home Healthcare Services

NAICS

Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Health Services (8000)

akta.pro primary industry

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC)

akta.pro secondary industries

High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD), Inpatient Hospice / General Inpatient Care (GIP) at Home-Managed (HSABAFAC)

Keywords

• Specialized home care
• Elderly care coordination
• Temporary bed capacity
• Complex wound care
• Geriatric rehabilitation

Headquarters

HQ city

Enschede

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Healthcare services reimbursement: As a cooperative of healthcare organizations, Zorgschakel Enschede provides specialized care funded through Dutch healthcare insurance (zorgverzekering) and long-term care funding (Wlz/Wmo). Services include geriatric rehabilitation, primary care residence, crisis care, and intensive long-term care.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Zorgschakel Enschede delivers high-complexity, low-frequency specialized healthcare through four executing teams: Frontoffice (24/7 coordination of temporary bed capacity and referrals), Complexe wondzorg (Complex Wound Care), Medisch technisch handelen (Medical Technical Interventions), and Nachtzorg (Night Care from 23:00-07:00). Services span geriatric rehabilitation, primary care residence (ELV), somatic and psychogeriatric crisis care, intensive long-term care (SOM/PG), and observation beds, funded through Dutch healthcare insurance and long-term care schemes.

Product overview

Zorgschakel Enschede is a healthcare cooperation offering high-complexity, low-frequency care services through four specialized teams: Frontoffice (coordination and referrals), Complexe wondzorg (wound care), Medisch technisch handelen (medical technical care), and Nachtzorg (night care). The organization provides education and training services, and manages innovation projects including the Zorgpad Observatie care pathway and neighborhood-based care initiatives. Founded by four care organizations (De Posten, Liberein, Livio, and Zorggroep Manna), it serves the Enschede, Haaksbergen, Eibergen, and Neede regions in the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• Frontoffice (Coordination & Bed Capacity) 24/7 telephone coordination center serving as the single point of contact for GPs, hospital transfer points, and emergency departments seeking temporary bed placement. Coordinates temporary bed capacity across the partner organizations for geriatric rehabilitation, ELV (low/high/palliative), somatic and psychogeriatric crisis care, observation beds, and long-term intensive care (SOM/PG). Also handles distribution of certain Medipoint medical aids.
• Complexe wondzorg (Complex Wound Care) Specialized wound care team providing treatment for complex wounds, serving patients in the Enschede, Haaksbergen, Eibergen, and Neede region. Includes training and education services in wound care.
• Medisch technisch handelen (Medical Technical Interventions) Specialized team providing medical technical interventions and care in the home and care settings, serving patients across the Enschede region. Includes associated palliative care training programs.
• Nachtzorg (Night Care) Night-time medical care service operating from 23:00 to 07:00, providing acute care, emergency responses, and terminal care support in Enschede and Haaksbergen municipalities. Enables elderly residents to remain at home longer, including during terminal phases.
• Scholing Wondzorg ZSE (Wound Care Training) Training and education program for wound care provided by the Complexe wondzorg team at Zorgschakel Enschede.
• Scholing palliatieve zorg (Palliative Care Training) Training program for palliative care offered by the Medisch technisch handelen (medical technical) team.
• Zorgpad Observatie (Observation Care Pathway) Collaborative care pathway ensuring vulnerable elderly patients in crisis situations receive appropriate follow-up care, developed with local GPs, MST hospital, and health insurer Menzis. Measured outcome: 79% of vulnerable elderly placed directly in appropriate care setting (2021 and 2022 evaluations).
• Project Wijkgericht werken (Neighborhood-Based Care Project) Innovation project making district nursing more recognizable and accessible, with pilots in the Enschede Zuid and Centrum districts connecting medical, care, and social domains through neighborhood teams and the municipality.
• Project Vroegsignalering (Early Detection Project) Early detection initiative developed with district nursing teams, practice assistants, and neighborhood teams (including Wijkwijzer Enschede) to proactively identify care needs in neighborhood settings in Enschede Zuid.

Quantifiable outcome

• 79% of vulnerable elderly patients placed directly in appropriate care setting through Zorgpad Observatie

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• De PostencoreStrategic or Co-development PartnerFounding partner of Zorgschakel Enschede cooperative. One of four healthcare organizations that have joined forces to provide high-quality specialized care in the Enschede, Haaksbergen, Eibergen, and Neede region.
• LibereincoreStrategic or Co-development PartnerFounding partner of Zorgschakel Enschede cooperative. One of four healthcare organizations that have joined forces to provide high-quality specialized care.
• LiviocoreStrategic or Co-development PartnerFounding partner of Zorgschakel Enschede cooperative. One of four healthcare organizations that have joined forces to provide high-quality specialized care.
• Zorggroep MannacoreStrategic or Co-development PartnerFounding partner of Zorgschakel Enschede cooperative. One of four healthcare organizations that have joined forces to provide high-quality specialized care.
• Medisch Spectrum Twente (MST)coreStrategic or Co-development PartnerRegional hospital partner in Zorgpad Observatie pilot project (2020-2023), working on better follow-up care pathways for vulnerable elderly patients in crisis situations.
• MenzismajorStrategic or Co-development PartnerHealth insurer partner in Zorgpad Observatie pilot project, collaborating on care pathway improvements for vulnerable elderly.
• LHV (Landelijke Huisartsen Vereniging)majorStrategic or Co-development PartnerNational family physician association partner in Zorgpad Observatie pilot, working on improving care pathways for elderly patients.
• THOON (Huisartsen Twente)majorStrategic or Co-development PartnerRegional family physician association partner in Zorgpad Observatie, contributing to integrated care pathways.
• Gemeente EnschedemajorStrategic or Co-development PartnerMunicipality partner in community-focused working project (wijkgericht werken), connecting medical, care, and social domains.
• Wijkteams EnschedemajorStrategic or Co-development PartnerNeighborhood teams partner in wijkgericht werken project, working on integrated neighborhood care.
• Wijkwijzer EnschedeminorStrategic or Co-development PartnerCommunity resource partner involved in early signaling project (vroegsignalering) developed by the neighborhood team in Enschede Zuid.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Careyn: Dutch VVT (care, nursing, home care) provider delivering integrated elderly and home-care services across multiple regions. Comparable to Zorgschakel in service mix (nursing, night care, rehabilitation) and reliance on Dutch public reimbursement.
• Buurtzorg Nederland: Large Dutch home-care cooperative providing neighborhood-based nursing and personal care. Highly comparable to Zorgschakel in mission, cooperative ethos and delivery of specialized in-home services to elderly and complex patients across the Netherlands.
• Cordaan: Amsterdam-based care provider offering nursing, home care, rehabilitation and elderly services. Comparable to Zorgschakel in coordinating specialized in-home and residential elderly care funded via Wlz, Wmo and Zvw.

Regional players

• Evean: Care provider in the Zaanstreek/Waterland region offering nursing, home care and elderly services. Comparable to Zorgschakel as a regional Dutch VVT operator serving an elderly population with mixed-complexity needs.
• Thebe: Regional care provider in the Tilburg/West-Brabant area delivering home care, nursing and elderly services. Comparable to Zorgschakel as a regional Dutch VVT operator focused on coordinating community-based elderly care.
• Sensire: Dutch care provider operating in the Achterhoek/Liemers region offering home care, nursing and elderly services. Comparable to Zorgschakel as a regional Dutch provider focused on neighborhood-level care coordination for elderly clients.
• Omring: Dutch regional care provider in North Holland offering home care, nursing and elderly services. Comparable to Zorgschakel as a regional VVT operator coordinating community-based specialized elderly care.
• Icare: Dutch home-care and nursing provider active across several provinces including Drenthe and Overijssel (Twente-adjacent). Comparable to Zorgschakel in delivering specialized home nursing, night care and geriatric support services.

Broad incumbents

• Espria: Holding group behind multiple Dutch care brands (including Livio, one of Zorgschakel's founders) offering nursing, home care and youth care nationwide. Comparable as a parent-style operator in the Dutch VVT market in which Zorgschakel's members operate.
• Medisch Spectrum Twente: Large regional hospital in Enschede and a named Zorgschakel partner. Comparable as the hospital counterpart in the integrated regional care pathway, with overlapping patient flow through the Zorgpad Observatie.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zorgschakel
• LinkedInlinkedin.com/company/zorgschakel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorgschakel Enschede