Hermes Logistics

What Hermes Logistics does

Hermes Logistics Technologies (HLT) is a UK-based, privately held software provider founded in 2002 that builds cargo management systems for the global air cargo industry. Its core product, Hermes 5 (H5), is a function-rich, cloud-native Cargo Management System that digitalises import, export, and transit processes inside cargo warehouses and supports hub management (HMS), dangerous goods handling per IATA specifications, real-time mobile warehouse control, automated messaging and accounting, and SLA-driven task prioritisation. H5 sits at the centre of the modular Hermes NG Ecosystem, which layers add-on modules such as Business Intelligence & Data Lakes, Track & Trace, Landside Management (via Nallian), APIs, E-Checkin, Slot Booking, and the Hermes Learning Management System (built with Absorb). The platform is built on Azure serverless components (Service Bus, Event Grid, Functions, Cosmos DB) using an event-driven, CQRS-based architecture aligned with the IATA ONE Record standard.

The company sells into ground handling agents and airline cargo divisions through direct enterprise field sales with consulting-led implementations, health checks, and bespoke process design. Revenue is generated primarily through Hermes 5 SaaS subscriptions combined with pay-as-you-go module pricing and professional services. It claims 70+ live implementations across 50+ geographic locations processing roughly 8 million tonnes of cargo annually, served by just over 100 staff distributed across offices in the UK (Bracknell), Israel, and India. Notable customers include Menzies Aviation, Etihad Cargo, dnata, LATAM Cargo, PACTL (Shanghai Pudong), BIACC (Brussels), LUG (Luxembourg), ALS Cargo Terminal (Hanoi), CACC Cargolinx (Cairo), Georgi Group (Frankfurt/Leipzig) and UASL (Santiago). Recent strategic moves include the May 2023 h2A joint venture with Awery Aviation Software, the September 2023 launch of the LMS, the April 2024 CTO transition to Andrew Knott, and a publicly announced AI roadmap targeting on-the-ground AI, smarter BI, and compliance automation.

Name

Hermes Logistics

Legal name

Hermes Logistics Technologies Limited

Website

https://hermes-cargo.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Hermes Logistics Technologies is a UK-based SaaS provider of cargo management systems for the global air cargo industry, founded in 2002. It sells the Hermes 5 CMS and a modular Hermes NG Ecosystem (BI, Track & Trace, Landside, LMS) to ground handling agents and airline cargo divisions across 50+ countries.

Ownership category

akta.pro rank

Product category

Air Cargo Management Software

NAICS

Support Activities for Transportation (488)

akta.pro primary industry

Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)

Keywords

• Air cargo software
• Cargo management system
• Ground handling software
• Cargo warehouse management
• Cargo SaaS platform

Headquarters

HQ city

Morley

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Hermes 5 SaaS Subscriptions: Software-as-a-Service cargo management system delivered through cloud. Customers pay monthly for access to the core CMS platform and optional modules.
2. Modular App Subscriptions: Pay-as-you-go model for ecosystem modules including BI & Data Lakes, Track & Trace, Landside Management, and APIs. Customers select and pay for specific applications they need.
3. Consulting Services: Business analysis, best practice process consulting, and health check services offered to support implementations and optimize existing customer operations.
4. Learning Management System: Training platform provided as part of ecosystem, with bespoke content development services available for customer-specific training materials.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Hermes Logistics Technologies sells a cloud-hosted cargo management system, Hermes 5 (H5), that monitors and controls the import, export, and transit processes of cargo warehouses for airlines and ground handling agents. The H5 core is sold as SaaS and is extended through the modular Hermes NG Ecosystem of optional applications (Business Intelligence, Track & Trace, Companion Photo Capture, Landside Management, Slot Booking, E-Checkin, APIs) plus a Learning Management System and professional consulting services, all delivered on a subscription and pay-as-you-go basis.

Product overview

Hermes Logistics Technologies offers a platform-plus-modules architecture centered on the Hermes 5 (H5) Cargo Management System as the core product, supplemented by the modular Hermes NG Ecosystem for cloud-based SaaS delivery. The core H5 system manages import, export, and transit processes, while the ecosystem extends functionality through add-on modules including Business Intelligence & Data Lakes, Track & Trace, Companion Photo Capture, Landside Management (via Nallian integration), Hermes APIs, E-Checkin, and Slot Booking. The Learning Management System (LMS), developed with Absorb, provides training capabilities. Consulting services round out the offering. All ecosystem components are available on a pay-as-you-go SaaS basis.

Differentiator

Problem solved

Functional benefit

Brands

• Hermes 5 (H5): Latest version of Hermes' function-rich core Cargo Management System that digitalizes the management of import, export, and transit processes within cargo warehouses. Available through Cloud on a Software-as-a-Service (SaaS) model.
• Hermes NG Ecosystem
• Hermes CMS
• Hermes HMS
• Hermes LMS
• h2A

Products and services

• Hermes 5 (H5) SaaS Cloud-hosted Cargo Management System that monitors and controls the import, export, and transit processes of cargo warehouses for airlines and ground handling agents; offers real-time mobile warehouse control, process steering, automated messaging and accounting, and IATA-compliant dangerous goods handling.
• Hermes NG Ecosystem Modular cloud cargo management ecosystem that extends Hermes 5 with optional applications including Business Intelligence and Data Lakes, Track and Trace, Companion Photo Capture, Landside Management, Slot Booking, E-Checkin, and Hermes APIs, sold on a pay-as-you-go SaaS basis to ground handlers and airlines.
• Hermes Learning Management System (LMS) Cloud-based training platform providing 24/7 access to role-based training content, instructional videos, and how-to guides for Hermes system users, with multilingual delivery and bespoke content development, built on the Absorb LMS platform.
• Consulting Services Expert consulting services covering Business Analysis, Health Checks, and Best Practice Process Design, delivered by Hermes' air cargo specialists to support implementations and optimize existing customer operations.
• h2A (Hermes x Awery joint venture) Comprehensive SaaS solution for airlines covering all processes from warehousing to flight management and commercial activities, delivered through a partnership between Hermes Logistics Technologies and Awery Aviation Software.

Quantifiable outcome

• Reduced implementation time to 2+ months for new customers with automated SaaS deployment
• +1 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Awery Aviation SoftwarecoreStrategic or Co-development Partner · 10 May 2023Joint venture to create h2A solution - the only comprehensive platform managing all processes across the entire shipment lifecycle from warehousing to flight management and commercial activities. Combines HLT's cargo management expertise with Awery's aviation software platform.
• AbsorbcoreOthers · 1 January 2023LMS platform provider for Hermes Learning Management System. Absorb provides the underlying learning platform which Hermes configured and customized for air cargo operations training.
• SpeedCargo (CargoEye)coreTechnology or Integration · 23 September 2022Integration partnership where SpeedCargo's CargoEye solution captures dimensions and images of incoming shipments, feeding data into Hermes' cargo management system in real-time. Saves time and costs by automating shipment data capture.
• NalliancoreTechnology or IntegrationLandside Management collaboration where Nallian's cargo community solution integrates with Hermes ecosystem to provide ground handlers with enhanced visibility and control across the supply chain landside operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• IBS Software: IBS Software offers iCargo and broader aviation software for airlines and ground handlers, including cargo management, load planning, and operations optimization. Directly comparable in serving airline cargo operations with enterprise SaaS.
• CHAMP Cargosystems: CHAMP Cargosystems provides IT solutions and managed services to the air cargo industry, including Cargospot (a widely deployed cargo management system for airlines and GHAs) and other air cargo community platforms. Closest incumbent peer to Hermes in air cargo CMS.
• Nallian: Nallian provides a cargo community platform for airports and ground handlers, integrating landside operations and stakeholder data. Directly comparable as Hermes' integration partner for landside management and as a competing cargo community solution.
• Awery Aviation Software: Awery provides an aviation software platform covering cargo, flight management, and commercial operations — Hermes' joint venture partner for h2A. Comparable in target market (airlines) and cargo management capabilities, with broader flight operations scope.
• Kale Logistics Solutions: Kale Logistics Solutions provides community systems and SaaS platforms for the air cargo industry, including its GALAXY and Airport Cargo Community systems. Directly comparable to Hermes as both serve ground handlers, airlines, and cargo communities with domain-specific cargo management software.

Broad incumbents

• E2open: E2open is a large, publicly traded supply chain and logistics platform with end-to-end visibility, transportation management, and global trade capabilities. Broader incumbent offering overlapping logistics technology, though air-cargo-specific capabilities are limited.
• Descartes Systems Group: Descartes is a large, publicly traded provider of logistics technology, customs, and trade compliance software with a broad portfolio that overlaps with cargo visibility and supply chain software. Larger incumbent in adjacent logistics technology markets.

Emerging players

• CargoAi: CargoAi provides an AI-powered air cargo marketplace and digital booking platform for freight forwarders and airlines. Emerging competitor focused on the air cargo digital layer, intersecting with Hermes' customer base but in a different functional niche.
• Cargosphere (by Nexshore): Cargosphere provides a digital air cargo rate management and RFQ platform for airlines and freight forwarders. Emerging player in adjacent air cargo digital commerce, partially overlapping with Hermes' customer ecosystem but focused on pricing/commercial rather than warehouse operations.
• SpeedCargo (CargoEye): SpeedCargo provides computer-vision dimensioning and imaging solutions for air cargo warehouses. Direct integration partner of Hermes but operates as an emerging adjacent technology provider in the same operational space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hermescargo

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hermes Logistics