Hermes Logistics
Hermes Logistics Technologies is a UK-based SaaS provider of cargo management systems for the global air cargo industry, founded in 2002. It sells the Hermes 5 CMS and a modular Hermes NG Ecosystem (BI, Track & Trace, Landside, LMS) to ground handling agents and airline cargo divisions across 50+ countries.
- Company typePrivate
- Founded2002
- HeadquartersMorley, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Hermes Logistics does
Hermes Logistics Technologies (HLT) is a UK-based, privately held software provider founded in 2002 that builds cargo management systems for the global air cargo industry. Its core product, Hermes 5 (H5), is a function-rich, cloud-native Cargo Management System that digitalises import, export, and transit processes inside cargo warehouses and supports hub management (HMS), dangerous goods handling per IATA specifications, real-time mobile warehouse control, automated messaging and accounting, and SLA-driven task prioritisation. H5 sits at the centre of the modular Hermes NG Ecosystem, which layers add-on modules such as Business Intelligence & Data Lakes, Track & Trace, Landside Management (via Nallian), APIs, E-Checkin, Slot Booking, and the Hermes Learning Management System (built with Absorb). The platform is built on Azure serverless components (Service Bus, Event Grid, Functions, Cosmos DB) using an event-driven, CQRS-based architecture aligned with the IATA ONE Record standard.
The company sells into ground handling agents and airline cargo divisions through direct enterprise field sales with consulting-led implementations, health checks, and bespoke process design. Revenue is generated primarily through Hermes 5 SaaS subscriptions combined with pay-as-you-go module pricing and professional services. It claims 70+ live implementations across 50+ geographic locations processing roughly 8 million tonnes of cargo annually, served by just over 100 staff distributed across offices in the UK (Bracknell), Israel, and India. Notable customers include Menzies Aviation, Etihad Cargo, dnata, LATAM Cargo, PACTL (Shanghai Pudong), BIACC (Brussels), LUG (Luxembourg), ALS Cargo Terminal (Hanoi), CACC Cargolinx (Cairo), Georgi Group (Frankfurt/Leipzig) and UASL (Santiago). Recent strategic moves include the May 2023 h2A joint venture with Awery Aviation Software, the September 2023 launch of the LMS, the April 2024 CTO transition to Andrew Knott, and a publicly announced AI roadmap targeting on-the-ground AI, smarter BI, and compliance automation.
Hermes Logistics firmographics
Firmographics- Name
- Hermes Logistics
- Legal name
- Hermes Logistics Technologies Limited
- Website
- https://hermes-cargo.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hermes Logistics Technologies is a UK-based SaaS provider of cargo management systems for the global air cargo industry, founded in 2002. It sells the Hermes 5 CMS and a modular Hermes NG Ecosystem (BI, Track & Trace, Landside, LMS) to ground handling agents and airline cargo divisions across 50+ countries.
- Ownership category
- akta.pro rank
Hermes Logistics industry classification
Industry- Product category
- Air Cargo Management Software
- NAICS
- Support Activities for Transportation (488)
- akta.pro primary industry
- Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)
Keywords
Where Hermes Logistics is headquartered
LocationHeadquarters
- HQ city
- Morley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Hermes Logistics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Hermes 5 SaaS Subscriptions: Software-as-a-Service cargo management system delivered through cloud. Customers pay monthly for access to the core CMS platform and optional modules.
- Modular App Subscriptions: Pay-as-you-go model for ecosystem modules including BI & Data Lakes, Track & Trace, Landside Management, and APIs. Customers select and pay for specific applications they need.
- Consulting Services: Business analysis, best practice process consulting, and health check services offered to support implementations and optimize existing customer operations.
- Learning Management System: Training platform provided as part of ecosystem, with bespoke content development services available for customer-specific training materials.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core CMS Subscription |
| Usage-based | Pay-as-you-go | Modular Pay-as-you-go Apps |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Hermes Logistics product offering
Product offeringCore offering
Hermes Logistics Technologies sells a cloud-hosted cargo management system, Hermes 5 (H5), that monitors and controls the import, export, and transit processes of cargo warehouses for airlines and ground handling agents. The H5 core is sold as SaaS and is extended through the modular Hermes NG Ecosystem of optional applications (Business Intelligence, Track & Trace, Companion Photo Capture, Landside Management, Slot Booking, E-Checkin, APIs) plus a Learning Management System and professional consulting services, all delivered on a subscription and pay-as-you-go basis.
Product overview
Hermes Logistics Technologies offers a platform-plus-modules architecture centered on the Hermes 5 (H5) Cargo Management System as the core product, supplemented by the modular Hermes NG Ecosystem for cloud-based SaaS delivery. The core H5 system manages import, export, and transit processes, while the ecosystem extends functionality through add-on modules including Business Intelligence & Data Lakes, Track & Trace, Companion Photo Capture, Landside Management (via Nallian integration), Hermes APIs, E-Checkin, and Slot Booking. The Learning Management System (LMS), developed with Absorb, provides training capabilities. Consulting services round out the offering. All ecosystem components are available on a pay-as-you-go SaaS basis.
Differentiator
Problem solved
Functional benefit
Brands
- Hermes 5 (H5): Latest version of Hermes' function-rich core Cargo Management System that digitalizes the management of import, export, and transit processes within cargo warehouses. Available through Cloud on a Software-as-a-Service (SaaS) model.
- Hermes NG Ecosystem
- Hermes CMS
- Hermes HMS
- Hermes LMS
- h2A
Products and services
- Hermes 5 (H5) SaaS Cloud-hosted Cargo Management System that monitors and controls the import, export, and transit processes of cargo warehouses for airlines and ground handling agents; offers real-time mobile warehouse control, process steering, automated messaging and accounting, and IATA-compliant dangerous goods handling.
- Hermes NG Ecosystem Modular cloud cargo management ecosystem that extends Hermes 5 with optional applications including Business Intelligence and Data Lakes, Track and Trace, Companion Photo Capture, Landside Management, Slot Booking, E-Checkin, and Hermes APIs, sold on a pay-as-you-go SaaS basis to ground handlers and airlines.
- Hermes Learning Management System (LMS) Cloud-based training platform providing 24/7 access to role-based training content, instructional videos, and how-to guides for Hermes system users, with multilingual delivery and bespoke content development, built on the Absorb LMS platform.
- Consulting Services Expert consulting services covering Business Analysis, Health Checks, and Best Practice Process Design, delivered by Hermes' air cargo specialists to support implementations and optimize existing customer operations.
- h2A (Hermes x Awery joint venture) Comprehensive SaaS solution for airlines covering all processes from warehousing to flight management and commercial activities, delivered through a partnership between Hermes Logistics Technologies and Awery Aviation Software.
Quantifiable outcome
- Reduced implementation time to 2+ months for new customers with automated SaaS deployment
- +1 more outcomes
Companies that use Hermes Logistics
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles2 records
Hermes Logistics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability8 records
Feature9 records
Hermes Logistics partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Awery Aviation SoftwarecoreJoint venture to create h2A solution - the only comprehensive platform managing all processes across the entire shipment lifecycle from warehousing to flight management and commercial activities. Combines HLT's cargo management expertise with Awery's aviation software platform.
- AbsorbcoreLMS platform provider for Hermes Learning Management System. Absorb provides the underlying learning platform which Hermes configured and customized for air cargo operations training.
- SpeedCargo (CargoEye)coreIntegration partnership where SpeedCargo's CargoEye solution captures dimensions and images of incoming shipments, feeding data into Hermes' cargo management system in real-time. Saves time and costs by automating shipment data capture.
- NalliancoreLandside Management collaboration where Nallian's cargo community solution integrates with Hermes ecosystem to provide ground handlers with enhanced visibility and control across the supply chain landside operations.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Hermes Logistics competitors and assessment
Company assessmentDirect peers
- IBS Software: IBS Software offers iCargo and broader aviation software for airlines and ground handlers, including cargo management, load planning, and operations optimization. Directly comparable in serving airline cargo operations with enterprise SaaS.
- CHAMP Cargosystems: CHAMP Cargosystems provides IT solutions and managed services to the air cargo industry, including Cargospot (a widely deployed cargo management system for airlines and GHAs) and other air cargo community platforms. Closest incumbent peer to Hermes in air cargo CMS.
- Nallian: Nallian provides a cargo community platform for airports and ground handlers, integrating landside operations and stakeholder data. Directly comparable as Hermes' integration partner for landside management and as a competing cargo community solution.
- Awery Aviation Software: Awery provides an aviation software platform covering cargo, flight management, and commercial operations — Hermes' joint venture partner for h2A. Comparable in target market (airlines) and cargo management capabilities, with broader flight operations scope.
- Kale Logistics Solutions: Kale Logistics Solutions provides community systems and SaaS platforms for the air cargo industry, including its GALAXY and Airport Cargo Community systems. Directly comparable to Hermes as both serve ground handlers, airlines, and cargo communities with domain-specific cargo management software.
Broad incumbents
- E2open: E2open is a large, publicly traded supply chain and logistics platform with end-to-end visibility, transportation management, and global trade capabilities. Broader incumbent offering overlapping logistics technology, though air-cargo-specific capabilities are limited.
- Descartes Systems Group: Descartes is a large, publicly traded provider of logistics technology, customs, and trade compliance software with a broad portfolio that overlaps with cargo visibility and supply chain software. Larger incumbent in adjacent logistics technology markets.
Emerging players
- CargoAi: CargoAi provides an AI-powered air cargo marketplace and digital booking platform for freight forwarders and airlines. Emerging competitor focused on the air cargo digital layer, intersecting with Hermes' customer base but in a different functional niche.
- Cargosphere (by Nexshore): Cargosphere provides a digital air cargo rate management and RFQ platform for airlines and freight forwarders. Emerging player in adjacent air cargo digital commerce, partially overlapping with Hermes' customer ecosystem but focused on pricing/commercial rather than warehouse operations.
- SpeedCargo (CargoEye): SpeedCargo provides computer-vision dimensioning and imaging solutions for air cargo warehouses. Direct integration partner of Hermes but operates as an emerging adjacent technology provider in the same operational space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hermes Logistics social profiles
Digital presenceHermes Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hermes Logistics leadership team
Management profileNumber of profiles
Profiles9 records
Hermes Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hermes Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hermes Logistics
What does Hermes Logistics do?
Hermes Logistics Technologies sells a cloud-hosted cargo management system, Hermes 5 (H5), that monitors and controls the import, export, and transit processes of cargo warehouses for airlines and ground handling agents. The H5 core is sold as SaaS and is extended through the modular Hermes NG Ecosystem of optional applications (Business Intelligence, Track & Trace, Companion Photo Capture, Landside Management, Slot Booking, E-Checkin, APIs) plus a Learning Management System and professional consulting services, all delivered on a subscription and pay-as-you-go basis.
Is Hermes Logistics a public or private company?
Hermes Logistics is a private company. It is classified as management employee owned and is currently operating.
When was Hermes Logistics founded?
Hermes Logistics was founded in 2002. It employs 11 to 50 people.
Where is Hermes Logistics based?
Hermes Logistics is headquartered in Morley, United Kingdom, in the Europe region.
How does Hermes Logistics make money?
Four revenue lines are on record. Hermes 5 SaaS Subscriptions are the primary driver. The others are modular App Subscriptions, consulting Services and learning Management System.
Who are Hermes Logistics's main competitors?
Direct peers on record are IBS Software, CHAMP Cargosystems, Nallian, Awery Aviation Software and Kale Logistics Solutions. Broad incumbents are E2open and Descartes Systems Group. Emerging players are CargoAi, Cargosphere (by Nexshore) and SpeedCargo (CargoEye).
Does Hermes Logistics have an API?
Yes. Hermes 5 already integrates with solutions including CargoEye from SpeedCargo and Cargonizer from InventGroep. The Landside Management solution is an integration project with Nallian. Hermes focuses on API creation and integrating their solutions with selected technology partners, allowing their systems to communicate with other technology providers to bring the industry best-of-breed offerings.
What industry is Hermes Logistics in?
Hermes Logistics's product category is Air Cargo Management Software. Its primary akta.pro industry code is TLAEAJAG, Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms. Its NAICS code is 488.