What Uwell does

Uwell is a Ukrainian corporate health-services company (ДМС, voluntary medical insurance) founded in 2019 and headquartered in Kyiv, with a headcount reported in the 11-50 range. It restructures the classic broker-insurer ДМС model by separating responsibilities: Uwell owns the medical service and 24/7 assistance layer with its own MOZ-licensed in-house medical team (since 2022), while a partner insurance company retains financial risk coverage. The core product is a Corporate Medical Program delivered through a three-role model — a Corporate Doctor who knows the team's medical history, a Health Manager who runs case organization end-to-end, and an Account Manager who is the single point of contact for HR and C&B buyers. Service is sold via annual subscription contracts, quote-based on company size and coverage scope.

The technology layer is primarily a B2B corporate dashboard for tracking employee program usage and quarterly budget and inquiry analytics. Operational SLAs — 23-second human call pickup, 3-minute first response via Telegram, and a 4.9/5 post-inquiry rating — are the core service guarantees. Care delivery is performed through a partner network of 8,000+ clinics and laboratories across Ukraine (Mediland, Гармонія здоров'я, Eurolab, Viva, Medicover, Adonis, and others), which provides the geographic reach employees expect from a ДМС program.

The go-to-market is direct enterprise B2B field sales targeting HR and C&B departments via phone (0 800 35 37 08) and email ([email protected]), with no public marketing channels. Each client has a dedicated Account Manager for administration and reporting. The company is privately held, founded in 2019, and received a $25,000 grant in April 2025 from the Ukraine-Moldova American Enterprise Fund and the Ukrainian Startup Fund. Revenue, customer count, and pricing are not publicly disclosed.

Name

Uwell

Legal name

Uwell

Website

https://uwell.com.ua

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

Uwell is a Kyiv-based corporate medical-services company that delivers voluntary medical insurance (ДМС) programs to Ukrainian employers through an in-house medical team, 24/7 assistance, and an 8,000+ partner clinic and laboratory network across Ukraine.

Ownership category

akta.pro rank

Product category

Corporate Healthcare Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Insurance Agents, Brokers & Service (6411), Services-Health Services (8000), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Self-Funded (ERISA) Employer Plans (HLAEAAAC)

Keywords

• Corporate medical programs
• Voluntary health insurance
• Employee health benefits
• Medical assistance services
• Corporate healthcare management

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Corporate Medical Insurance Programs (ДМС): Recurring subscription-based revenue from providing corporate health insurance programs to employers. Includes in-house medical team services, 24/7 assistance, and coordination with insurance partners for financial risk coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Uwell operates corporate voluntary medical insurance (ДМС) programs in Ukraine, providing an in-house medical team, dedicated corporate doctors, 24/7 assistance, and case management from first symptom to closure. The company acts as a single point of responsibility for corporate clients, separating medical service delivery (handled by Uwell) from financial risk coverage (handled by an insurance partner), while leveraging a partner network of 8,000+ clinics and laboratories across Ukraine.

Product overview

Uwell operates as a corporate health insurance (ДМС) intermediary that has rebuilt the traditional insurance model. Rather than relying on broker-insurer negotiations, Uwell provides an in-house medical team and direct SLA-controlled assistance while partnering with an insurance company for financial risk coverage. The core product is the Corporate Medical Program, which includes a dedicated corporate doctor, Health Manager for case organization, and Account Manager for HR/C&B administration. The company holds its own Ministry of Health license (since 2022) and maintains a partner network of 8,000+ clinics and laboratories across Ukraine.

Differentiator

Problem solved

Functional benefit

Products and services

• Corporate Medical Programs (Корпоративні медичні програми) Primary corporate voluntary medical insurance (ДМС) offering combining an in-house medical team, dedicated corporate doctors who know employee histories, 24/7 assistance with direct SLA control, and Health Manager/Account Manager support. Programs include in-house doctor consultations, prescriptions, referrals, mental health support, handling of insurance and non-insurance cases, and quarterly budget and inquiry analytics. Targeted at corporate HR and C&B departments seeking a single point of accountability for employee health benefits.

Quantifiable outcome

• 23 seconds average call pickup time
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core.

• MedilandcoreOthersPartner clinic in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• Гармонія здоров'я (Harmonia Zdorovya)coreOthersPartner clinic in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• EurolabcoreOthersPartner laboratory and clinic network in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• VivacoreOthersPartner clinic in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• MedicovercoreOthersPartner clinic in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• AdoniscoreOthersPartner clinic in the 8,000+ point healthcare provider network across Ukraine. Part of the partner network offering medical services to corporate clients.
• Insurance PartnercoreOthersInsurance company partner handling financial risk coverage (policy coverage, bill payments, transparent tariffs). Uwell handles medical service and assistance while the insurance partner covers financial risk, creating a balanced ДМС model.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• One Medical: Membership-based primary care provider acquired by Amazon that offers employer-sponsored membership programs with own in-house physicians, 24/7 virtual care, and integrated navigation. Comparable to Uwell for the in-house medical team, B2B employer channel, and recurring subscription model.
• Collective Health: US-based employer benefits platform that combines health plan administration with integrated care navigation, dedicated member support, and in-house clinical guidance. Directly comparable to Uwell's 'one point of accountability' model separating service delivery from insurance risk and serving HR/C&B buyers with annual subscription contracts.
• Premise Health: US direct-care provider operating employer-sponsored on-site and near-site health centers with own clinical staff, plus integrated pharmacy, mental health, and case management. Comparable to Uwell for employer-distributed healthcare with in-house medical teams, but Uwell operates virtually and via partner clinics rather than owned facilities.
• Included Health: US employer-sponsored healthcare concierge and navigation platform offering 24/7 advocacy, dedicated clinicians, and integrated behavioral health to corporate plan members. Directly parallels Uwell's combination of in-house medical team, always-on assistance, and behavioral health bundled into one corporate program.

Broad incumbents

• Sedgwick: Global third-party administrator and care/claims manager for employer health, disability, and workers' comp programs. Comparable to Uwell for the role of operating the service layer between employers and underlying risk carriers, though at much larger scale and broader product breadth.
• TAS Insurance Group: Major Ukrainian insurance group with significant corporate health and ДМС coverage lines. Directly competes for the same corporate HR/C&B buyers Uwell targets, and represents both a threat (as an incumbent) and a strategic potential as an alternative insurance partner to Uwell's risk-bearing role.
• UNIQA Ukraine: Ukrainian arm of global insurer UNIQA offering corporate health products to large and mid-market employers. Comparable to Uwell as a ДМС market participant with established employer relationships that Uwell must win, displace, or partner with in the corporate channel.
• Mercer: Global benefits consultancy and broker that advises corporate HR on health program design, vendor selection, and administration. Comparable to Uwell as an intermediary serving employer HR, though Mercer sits on the consulting/brokerage side rather than operating in-house clinical teams.
• ARX Insurance Group: One of Ukraine's largest insurance groups, offering corporate voluntary medical insurance (ДМС) products to employers nationwide. Comparable to Uwell's insurance partner and to its direct competitors — incumbent Ukrainian insurers with established corporate health books that Uwell is positioned to disrupt or partner with.

Emerging players

• Lyra Health: US employer-sponsored mental health benefits platform offering in-house therapists, 24/7 support, and integrated care navigation. Closely comparable to Uwell's bundled mental health offering within the corporate program, though Lyra focuses exclusively on behavioral health rather than full primary care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/uwel
• LinkedInlinkedin.com/company/uwellcomua

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uwell