Prozess Group
Prozess Group is a privately held Microsoft Partner consulting firm operating in Venezuela, Panama, and Peru that delivers Microsoft Dynamics 365 ERP/CRM implementations, organizational change management, and Prozess Academy professional certification training in agile, PMP, and Six Sigma methodologies.
- Company typePrivate
- Founded2015
- HeadquartersCiudad De Panamá, Panama
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Prozess Group does
Prozess Group is a privately held business consulting firm founded in 2015 by Pedro Marcano, headquartered in Panama City with operational offices in Caracas (Venezuela) and Lima (Peru). It operates as a Microsoft Partner specializing in Microsoft Dynamics 365 ERP and CRM implementations, Azure cloud solutions, and Office 365 productivity deployments, layered on top of its proprietary La Trilogía Empresarial (LTE) methodology that integrates People, Processes, and Technology as the three pillars of organizational transformation. Beyond core Microsoft platform implementations, the firm delivers process management, organizational change management, Six Sigma/Lean consulting, executive coaching, and IT infrastructure services, with a domain-specific custom module (MSDyn-RMVzla) built for Venezuelan monetary reconversion compliance.
The company generates revenue across three streams: (1) enterprise consulting services for Dynamics ERP/CRM implementations and organizational transformation projects, sold via direct enterprise sales; (2) the Prozess Academy training and certification division, offering Scrum, Product Owner, Agile Master, PMP, PMI-ACP, ITIL, Six Sigma Yellow/Green/Black Belt, Lean Six Sigma, and Management 3.0 courses priced between $90 and $1,000 USD, delivered both online and in-company; and (3) Microsoft software and hardware distribution through an exclusive distributor partnership with Nexsys across Peru, Panama, and Venezuela. The customer base spans enterprise organizations undergoing digital transformation, manufacturing firms, financial services/retail/healthcare/entertainment companies, and individual professionals pursuing certifications.
Strategically, Prozess Group leverages a partner ecosystem that includes Microsoft (core technology partner), Nexsys (exclusive distribution), RMG Business Consulting (joint Dynamics delivery in Peru), Universidad San Martín de Porres (academic/training channel via the Certifica-TIC program), and VMEdu (online learning platform for Prozess Academy). The firm has no disclosed funding rounds, no parent company, no subsidiaries, and is controlled by its founder. It maintains separate legal entities across its three operating countries (PROZESS GROUP, C.A. in Venezuela; PROZESS GROUP S.A. in Panama; PROZESS GROUP, S.A.C. in Peru).
Prozess Group firmographics
Firmographics- Name
- Prozess Group
- Legal name
- PROZESS GROUP
- Website
- https://prozessgroup.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Prozess Group is a privately held Microsoft Partner consulting firm operating in Venezuela, Panama, and Peru that delivers Microsoft Dynamics 365 ERP/CRM implementations, organizational change management, and Prozess Academy professional certification training in agile, PMP, and Six Sigma methodologies.
- Ownership category
- akta.pro rank
Prozess Group industry classification
Industry- Product category
- Management Consulting Services
- NAICS
- Administrative Management and General Management Consulting Services (541611), Computer Systems Design and Related Services (54151), Professional and Management Development Training (61143)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Organization Design & Operating Model Consulting (BPAHAGAB)
- akta.pro secondary industries
- Change Management & Transformation Leadership (EDABAAAD), Leadership Development & Executive Coaching (BPAHAGAD)
Keywords
Where Prozess Group is headquartered
LocationHeadquarters
- HQ city
- Ciudad De Panamá
- HQ country
- Panama
- HQ region
- Latin America
Offices3 records
Markets served
Prozess Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Enterprise Consulting Services: Implementation of Microsoft Dynamics ERP and CRM solutions, organizational process optimization, change management consulting, and agile transformation services for enterprise clients.
- Prozess Academy Training & Certification: Professional certification programs in agile methodologies (Scrum Master, Product Owner, Agile Master), project management (PMP), process improvement (Six Sigma Yellow/Green/Black Belt, Lean Six Sigma), and Management 3.0. Delivered both online and in-company with certification exams included.
- Technology Products Distribution: Sale and distribution of Microsoft software solutions including Dynamics 365, Azure, and related enterprise software, as well as hardware products and office equipment through channel partner Nexsys.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | One time | Scrum Master Certification (SMC™) |
| Subscription | One time | Product Owner Certification (SPOC™) |
| Subscription | One time | Agile Master Certification |
| Subscription | One time | Scrum Developer Certification |
| Subscription | One time | Expert Scrum Master (ESMC™) |
| Subscription | One time | PMP Certification |
| Subscription | One time | Six Sigma Yellow Belt |
| Subscription | One time | Six Sigma Green Belt |
| Subscription | One time | Six Sigma Black Belt |
| Subscription | One time | Lean Six Sigma Green Belt |
| Subscription | One time | Lean Six Sigma Black Belt |
| Subscription | One time | Scrum Manager (Peru in-person) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Prozess Group product offering
Product offeringCore offering
Prozess Group delivers enterprise business transformation consulting centered on Microsoft Dynamics ERP and CRM implementations, organizational process optimization, change management, and agile transformation services. Through its Prozess Academy, the firm also sells certified professional training courses in Scrum, PMP, PMI-ACP, Six Sigma, Lean Six Sigma, ITIL, and Management 3.0, available both online and in-company. All engagements are anchored in its proprietary La Trilogía Empresarial (LTE) framework, which integrates People, Processes, and Technology as the three pillars of organizational transformation.
Product overview
Prozess Group is a Microsoft Partner providing business solutions through its proprietary La Trilogía Empresarial (LTE) framework, which integrates People, Processes, and Technology. The company operates two main divisions: (1) Consulting Services encompassing Process Management, Organizational Management, Technology Management, and IT Infrastructure; and (2) Prozess Academy offering professional training and certification programs. As a Microsoft Partner, they implement Microsoft Dynamics 365 (unified ERP and CRM platform), Microsoft Dynamics ERP family (AX, GP, SL, NAV), Microsoft Azure cloud, and Microsoft Office 365. The consulting practice uses the LTE methodology to guide digital transformation projects, while Prozess Academy provides instructor-led and online certifications in agile methodologies (Scrum Master, Product Owner, Agile Master), project management (PMP, PMI-ACP), process improvement (Six Sigma Yellow/Green/Black Belt, Lean Six Sigma), and IT service management (ITIL Foundation).
Differentiator
Problem solved
Functional benefit
Products and services
- Gestión de Procesos (Process Management Consulting) Process management and continuous improvement consulting service using evaluation and improvement methodologies to analyze and optimize business processes for enterprise clients.
- Gestión Organizacional (Organizational Management Consulting) Organizational management consulting including change management, executive coaching, and cultural transformation services aligned with the La Trilogía Empresarial approach.
- Gestión Tecnológica (Technology Management Consulting)
Companies that use Prozess Group
Customer profileSegments4 records
Ideal customer profiles2 records
Prozess Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature2 records
Prozess Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, major and minor.
- NexsyscoreNexsys serves as the exclusive major distributor for Prozess Group in Peru and other Latin American localities where they operate. The partnership operates under the 'Hagamos Negocios Juntos' concept, providing access to Microsoft's complete product portfolio including software (Dynamics, Azure, Office 365) and hardware solutions across Peru, Panama, and Venezuela markets.
- RMG Business ConsultingmajorCommercial and operative alliance to jointly offer business solutions in Peru. RMG Business Consulting, also a Microsoft Dynamics Partner, combines forces with Prozess Group to deliver implementations of Microsoft Dynamics 365, Dynamics AX, Dynamics GP, Dynamics SL, Dynamics NAV, Dynamics CRM, and Microsoft Cloud solutions along with Prozess Group's Trilogía Empresarial methodology covering Process Management, Continuous Improvement, Reengineering, Change Management, Training, and Business Coaching.
- MicrosoftcoreProzess Group operates as a Microsoft Partner specializing in Dynamics business solutions. They implement the full suite of Microsoft enterprise solutions including Dynamics ERP (AX, GP, SL, NAV), Dynamics CRM, Dynamics 365, Azure cloud platform, and productivity software. As a partner, they deliver implementations, custom module development (like the MSDyn-RMVzla monetary reconversion module for Venezuela), and related consulting services.
- Universidad San Martín de Porres (USMP)majorEducational partnership with USMP's Faculty of Administrative Sciences and Human Resources through the Certifica-TIC program ('Círculos de Estudio TIC y Certificación de Competencias TIC Empresariales'). Jointly deliver free workshops on agile frameworks like Scrum and professional development programs for students, professors, and administrative staff.
- VMEduminorE-learning platform partnership providing Prozess Academy's online certification courses. VMEdu offers one of the world's leading e-learning platforms with benefits including high-quality video content, downloadable materials, interactive case studies, simulation exams, chapter evaluations, and mobile access.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Prozess Group competitors and assessment
Company assessmentBroad incumbents
- Avanade: Joint Accenture-Microsoft venture and the largest global Microsoft Dynamics implementation partner. Avanade serves as the upper-bound benchmark on enterprise Dynamics 365 deal sizes, geographic coverage, and partner-tier benefits that Prozess Group competes against.
- Slalom: US-headquartered consulting firm with a dedicated Microsoft Business Applications practice covering Dynamics 365, Azure, and Power Platform. Comparable on the consulting-plus-technology transformation model Prozess uses under its LTE framework.
- HCLTech (PowerObjects): Global IT services firm whose PowerObjects Dynamics practice is a direct Microsoft ISV/partner for Dynamics 365, CRM, and Field Service. Overlaps with Prozess Group's Dynamics ERP/CRM, Azure, and Resco Field Service implementations at a much larger scale.
- KPMG Advisory: Big Four advisory firm with Microsoft alliance and dedicated Dynamics/Enterprise Apps practice across Latin America. Comparable on enterprise transformation, process optimization, and change management engagements Prozess Group targets.
- Crowe LLP: Global accounting and advisory network with a Microsoft Dynamics 365 practice and significant LATAM presence (Crowe Global). Overlaps with Prozess Group on ERP/CRM implementation plus change management and organizational consulting.
Others
- Scrum Alliance: Global certifying body for Scrum Master, Product Owner, and agile certifications that Prozess Academy courses (SMC, SPOC, ESMC) prepare students for. Comparable on the agile training and certification offering rather than consulting.
- Management 3.0: Global agile leadership and Management 3.0 certification/licensing organization whose programs Prozess Group resells and delivers through Prozess Academy. Comparable as an enablement/training counterpart rather than a direct competitor.
Direct peers
- Sonata Software: Global Microsoft Dynamics 365 and Azure implementation partner with modernization focus. Mirrors Prozess Group's positioning as a Dynamics-specialized SI, but at much larger delivery scale.
- RMG Business Consulting: Peruvian Microsoft Dynamics Partner with which Prozess Group has a formal commercial and operative alliance since Nov-2017. Near-identical service portfolio (Dynamics ERP/CRM, Azure, training) and overlapping customer base in Peru.
- Hitachi Solutions: Global Microsoft Dynamics 365, AX, and CRM implementation firm with deep vertical specialization. Comparable to Prozess Group in its reliance on Microsoft technology and project-based professional services delivery, but with materially larger headcount and broader geographic footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Prozess Group social profiles
Digital presenceProzess Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prozess Group leadership team
Management profileNumber of profiles
Profiles1 record
Prozess Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prozess Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prozess Group
What does Prozess Group do?
Prozess Group delivers enterprise business transformation consulting centered on Microsoft Dynamics ERP and CRM implementations, organizational process optimization, change management, and agile transformation services. Through its Prozess Academy, the firm also sells certified professional training courses in Scrum, PMP, PMI-ACP, Six Sigma, Lean Six Sigma, ITIL, and Management 3.0, available both online and in-company. All engagements are anchored in its proprietary La Trilogía Empresarial (LTE) framework, which integrates People, Processes, and Technology as the three pillars of organizational transformation.
Is Prozess Group a public or private company?
Prozess Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Prozess Group founded?
Prozess Group was founded in 2015. It employs 11 to 50 people.
Where is Prozess Group based?
Prozess Group is headquartered in Ciudad De Panamá, Panama, in the Latin America region.
How does Prozess Group make money?
Three revenue lines are on record. Enterprise Consulting Services are the primary driver. The others are prozess Academy Training & Certification and technology Products Distribution.
Who are Prozess Group's main competitors?
Broad incumbents on record are Avanade, Slalom, HCLTech (PowerObjects), KPMG Advisory and Crowe LLP. Others are Scrum Alliance and Management 3.0. Direct peers are Sonata Software, RMG Business Consulting and Hitachi Solutions.
Does Prozess Group have an API?
No public API is recorded for Prozess Group.
What industry is Prozess Group in?
Prozess Group's product category is Management Consulting Services. Its primary akta.pro industry code is BPAHAGAB, Organization Design & Operating Model Consulting, with a secondary code of EDABAAAD, Change Management & Transformation Leadership. Its NAICS code is 541611 and its SIC code is 8742.