What PSYFrance does

PSYFrance Assistance is a France-based, privately held SASU founded in 2010 and headquartered in Neuilly-sur-Seine, specializing in the prevention and management of workplace psychosocial risks (Risques Psychosociaux, RPS). Its core customer is the French enterprise that must satisfy legal obligations to protect employee mental health; a secondary, smaller segment of private individuals can also purchase telephone consultations. The company's product portfolio comprises six integrated B2B services — Cellule d'écoute (24/7 telephone listening cell), Gestion de conflit (conflict management), Intervention sur site (on-site crisis response within 24 hours for traumatic events such as workplace death, suicide, assault, or accident), Audit (psychosocial diagnostics and compliance support), Formation – Analyse de pratiques (training and practice analysis), and Médiation (structured interpersonal mediation) — augmented by two B2C tiers, Consultation PSY (EUR 60 per 45-minute session) and Urgence PSY (EUR 75 with a 2-hour callback). The underlying delivery model is a centralized 24/7 phone platform plus optional Skype/chat/email for individuals and on-site deployment for enterprises, staffed by a curated network of over 450–500 clinical and work psychologists operating under a published code of professional ethics.

Commercially, PSYFrance runs a dual B2B/B2C model: enterprise contracts are negotiated and undisclosed, while individual services are transparently unit-priced. Distribution is primarily direct — telephone sales at a single 24/7 number (+33 1 47 47 05 48), a dedicated enterprise client portal (Espace Client), a separate consumer access portal, and organic presence on Facebook, LinkedIn, and Twitter. The legal entity is PSYFrance Assistance SASU with EUR 5,000 share capital; no parent company, subsidiaries, funding rounds, acquisitions, or institutional investors are disclosed in the available data, suggesting the firm is founder-owned and self-funded. The company is GDPR-compliant (RGPD) and accepts PayPal-backed card payments on its website. No AI/ML capabilities, patents, partnerships, awards, or M&A activity are documented across sources.

Operationally, the company describes itself as serving French businesses and, on request, providing international on-site psychological intervention, though France is its primary market and there is no claim of a global footprint. The firmographic core headcount is 11–50 employees, with the 450–500+ figure representing the contracted psychologist network rather than employees. No revenue, ARR, or employee-growth figures are disclosed, and no named enterprise customers appear on the public references page, leaving third-party assessment of scale, growth rate, and customer concentration dependent on inference rather than disclosed metrics.

Name

PSYFrance

Legal name

PSYFrance Assistance

Website

https://psyfrance.fr

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

PSYFrance Assistance is a France-based, privately held firm founded in 2010 that provides workplace psychosocial risk prevention and management services to French enterprises, supported by a 450–500+ psychologist network and a smaller B2C telephone-consultation offering.

Ownership category

akta.pro rank

Product category

Workplace Mental Health Services

NAICS

Individual and Family Services (6241)

SIC

Services-Management Consulting Services (8742), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Process Safety & Major Hazard Risk Management (PSM) (BPAHAJAE)

akta.pro secondary industry

Process Safety Management (PSM) & High-Hazard Operations (EDABAEAD)

Keywords

• Psychosocial risk management
• Workplace psychological support
• Employee assistance programs
• Crisis intervention services
• Corporate mental health

Headquarters

HQ city

Neuilly-sur-seine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Corporate B2B Psychological Support Services: PSYFrance provides businesses with a suite of psychosocial risk management services including listening cells, audits, training, mediation, conflict management, and crisis intervention. These services are delivered by a team of over 450-500 psychologists available 24/7. The company serves as a single point of contact for each enterprise, managing all psychological support needs for employees.
2. Individual Consultation Services: Private individuals can access telephone psychological consultations with experienced psychologists. Sessions are available via phone, Skype, or email. Standard consultations are priced at 60.00 euros per unit session (45 minutes), with urgent consultations at 75.00 euros. Service is available Monday to Friday 7:00-22:00 for regular consultations and 7 days a week for urgent services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

PSYFrance provides psychological support services to businesses and their employees for the management and prevention of psychosocial risks (RPS). Its core enterprise offerings include a 24/7 telephone listening cell, conflict management, on-site crisis intervention, psychosocial audits, training/practice analysis, and mediation, delivered by a network of over 500 clinical and work psychologists. The company also serves individual consumers via scheduled and emergency telephone psychological consultations.

Product overview

PSYFrance is a B2B psychological assistance platform providing a suite of services for managing and preventing psychosocial risks (RPS) in enterprises. The core offering comprises six integrated services: Cellule d'écoute (24/7 telephone listening support), Gestion de conflit (conflict resolution), Intervention sur site (on-site crisis response), Audit (psychosocial diagnostics), Formation – Analyse de pratiques (training and practice analysis), and Médiation (structured mediation). For individual consumers, Consultation PSY and Urgence PSY offer scheduled and emergency telephone consultations respectively. The services are delivered by a network of over 500 experienced psychologists, available 24/7 by phone or on-site within 24 hours. The platform combines immediate crisis response capabilities with longer-term prevention and well-being improvement programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Cellule d'écoute (Listening Cell)

Named customers1 record

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Modern Health: Modern Health is a global mental health platform offering therapy, coaching, and self-guided programs to enterprise employees. Comparable as an emerging digital mental health provider with overlapping enterprise customers.
• Limeade: Limeade is an employee wellbeing platform that integrates mental health, engagement, and inclusion programs for enterprises. Comparable as an emerging technology-enabled workplace wellbeing player.
• Lyra Health: Lyra Health is a digital mental health platform that combines live therapist/video sessions, coaching, and self-serve tools for enterprise clients. Comparable as an emerging player delivering workplace mental health with a tech-enabled model.

Broad incumbents

• Optum (UnitedHealth Group): Optum is a global health services and EAP incumbent offering workplace mental health, behavioral health, and wellbeing programs to large enterprises. It is a broad incumbent with overlapping enterprise EAP capabilities and significantly larger scale.
• Willis Towers Watson: Willis Towers Watson offers employee wellbeing and EAP solutions as part of its broader benefits and risk consulting portfolio. Comparable as an incumbent that bundles psychosocial and wellbeing services into enterprise benefits packages.
• Mercer: Mercer provides workplace health, benefits, and wellbeing advisory services to multinational clients, including EAP-adjacent offerings. Comparable as a broader incumbent offering enterprise wellbeing solutions.

Direct peers

• Psya: Psya is a French Employee Assistance Program (EAP) and psychological support provider offering 24/7 telephone counseling, crisis intervention, and workplace mental health services to enterprises and individuals. Highly comparable to PSYFrance across B2B service portfolio, delivery model, and geographic focus on France.
• Stimulus: Stimulus is a French workplace psychological support and psychosocial risk consulting firm serving enterprises with listening cells, conflict management, audits, and training. Closely comparable service mix and B2B focus make it a direct French peer.
• CEGEMA (Centre de Gestion et d'Études en Médecine du Travail): CEGEMA delivers occupational health and psychosocial risk services in France, including enterprise counseling, prevention, and training. Comparable as a French-language occupational psychology provider serving enterprises.

Regional players

• WorkLife (UK): WorkLife is a UK-based EAP and workplace psychological support provider serving British enterprises with listening, counseling, and crisis services. Comparable in service mix but operates primarily in the UK rather than France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PSYFranceA
• Facebookfacebook.com/PSYFranceAssistance
• LinkedInlinkedin.com/company/psyfrance-assistance

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSYFrance