Retail Business
Retail Business Inc (RBI Américas) is a Latin American IT solutions provider founded in 2009 in Argentina, distributing and implementing Cegid Retail Y2, SAP Business One, and its proprietary Cizaro ERP/POS/CRM platform for retail and SME clients across 8 countries.
- Company typePrivate
- Founded2009
- HeadquartersPilar, Argentina
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Retail Business does
Retail Business Inc (DBA RBI Américas) is a privately held Latin American IT solutions provider founded in 2009 and headquartered in Pilar, Argentina, with a secondary office in Mexico City. The company distributes, implements, and supports three core platforms: Cegid Retail Y2 (unified omnichannel commerce for retail), SAP Business One (ERP for small and medium enterprises), and its proprietary Cizaro platform, an all-in-one ERP/POS/CRM system with real-time multi-office synchronization and offline operation capability. Its primary verticals are fashion/apparel/luxury retail, food retail, perfumeries, and pharmaceuticals, served across eight Latin American countries (Argentina, Chile, Paraguay, Bolivia, Uruguay, Peru, Ecuador, and Mexico).
The company monetizes through a mix of professional services (implementation, consulting, technical support) and software distribution/resale of Cegid and SAP solutions, supplemented by direct sales of its proprietary Cizaro platform. Customer engagements are quote-based with multi-year contracts; pricing is not publicly disclosed. RBI functions as a certified channel partner for Cegid (Gold partner, 2024) and SAP, and has built integrations with First Data-Fiserv's Clover Mini POS and Cegid's Yourcegid Retail WebStore to extend payment and e-commerce functionality. Delivery is supported by 1-10 employees and a leadership team of CEO Marcelo Bonura and Director Marcelo Spadoni.
RBI's go-to-market combines direct enterprise field sales with event-driven demand generation (NRF Retail's Big Show, Cegid Connections), partner channel referrals, and content-led inbound marketing via its website and LinkedIn presence. The business is fundamentally a regional systems integrator and channel reseller with a small proprietary-software footprint, positioning itself as a local specialist for global enterprise platforms rather than as a software product company at scale. No external funding, M&A activity, or revenue figures have been disclosed.
Retail Business firmographics
Firmographics- Name
- Retail Business
- Legal name
- Retail Business INC
- Website
- https://rbiamericas.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Retail Business Inc (RBI Américas) is a Latin American IT solutions provider founded in 2009 in Argentina, distributing and implementing Cegid Retail Y2, SAP Business One, and its proprietary Cizaro ERP/POS/CRM platform for retail and SME clients across 8 countries.
- Ownership category
- akta.pro rank
Retail Business industry classification
Industry- Product category
- Retail Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
- akta.pro secondary industries
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), E-commerce & Retail CRM (Customer Data, Loyalty & Personalization) (HDAEAFAE)
Keywords
Where Retail Business is headquartered
LocationHeadquarters
- HQ city
- Pilar
- HQ country
- Argentina
- HQ region
- Latin America
Offices2 records
Markets served
Retail Business business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Software Implementation Services: RBI provides end-to-end implementation services for Cegid Retail Y2 and SAP Business One solutions, including business consulting, system deployment, and go-live support. This is a professional services revenue stream tied to enterprise software deployments.
- Software Consulting: RBI offers business consulting services to analyze specific functional requirements for each client's ERP implementation, helping clients understand the system and improve operational areas.
- Technical Support Services: RBI provides ongoing technical support to clients, resolving system incidents quickly and effectively to ensure continuity of solution usage.
- Cegid Retail Y2 Distribution: RBI resells and distributes Cegid Retail Y2 software solutions as a certified channel partner, providing licensing and SaaS delivery for retail management.
- SAP Business One Distribution: RBI resells and distributes SAP Business One ERP software as a certified partner, providing on-premise and cloud deployment options for SMEs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based enterprise pricing — no public tier structure available. |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Retail Business product offering
Product offeringCore offering
Retail Business Inc. (RBI Américas) is an IT solutions provider that distributes, implements, and supports enterprise retail management software — primarily Cegid Retail Y2 (omnichannel commerce) and SAP Business One (ERP for SMEs) — and sells its own proprietary all-in-one ERP/POS/CRM platform called Cizaro. The company's core deliverable is the sale, deployment (cloud or on-premise), and ongoing support of these retail and ERP systems to retail and SME clients across Latin America.
Product overview
Retail Business operates as a technology solutions provider offering three distinct product lines: Cegid Retail Y2 (a comprehensive retail management platform for omnichannel operations), SAP Business One (an ERP solution for small and medium enterprises), and Cizaro (their proprietary all-in-one ePOS/ERP/CRM system). These core products are complemented by implementation, consulting, and support services. The portfolio also includes specialized modules such as Cegid Retail Live Store for in-store collaboration, Distributed Order Management (DOM), and integrations with third-party solutions like Clover Mini and Yourcegid Retail WebStore for e-commerce capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Cizaro: Proprietary ERP, POS and CRM system offering customized management solutions for retail businesses with both online and offline capabilities.
Products and services
- Cegid Retail Y2 Comprehensive retail and store management platform that unifies commerce across all channels globally, accelerating digital transformation through omnichannel capabilities, inventory optimization, and real-time data access from any device — sold and implemented by RBI to retail clients across Latin America.
- SAP Business One Enterprise resource planning software designed for SMEs that adapts to daily business needs, offering cloud-based access to information from any device, integrated data management, and business intelligence tools — sold and implemented by RBI to Latin American SMEs in on-premise and cloud deployment models.
- Cizaro RBI's proprietary all-in-one electronic point of sale (ePOS), ERP, and CRM system featuring advanced customization capabilities including personalized screens, exclusive fields, optimized user interfaces, and custom reporting dashboards, with full offline operation and real-time multi-office synchronization.
- Implementation Services End-to-end system implementation services covering all project activities from acquisition through deployment for Cegid Retail Y2 and SAP Business One, including resource planning and progress tracking — sold as a standalone professional-services engagement to enterprise and SME clients.
- Consulting Services Business consulting for functional analysis of each client's specific needs, ERP implementation support, operational improvements, and team development assistance — sold as a standalone consulting engagement to enterprise and SME clients.
- Technical Support Services Continuous customer support service ensuring rapid and effective incident resolution, error detection, and problem resolution for clients on RBI-deployed Cegid Retail Y2, SAP Business One, and Cizaro platforms — sold as ongoing managed support.
Quantifiable outcome
- Cegid Retail Y2 can be implemented in the cloud in a short period of time with easy implementation.
- +3 more outcomes
Companies that use Retail Business
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Retail Business technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Retail Business partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- CegidcoreRBI is a certified channel partner and implementer of Cegid Retail Y2, a unified commerce management platform for retail and stores. RBI deploys, customizes, and supports Cegid solutions across Latin America, serving clients in fashion, luxury, and general retail sectors. The partnership involves distributing Cegid software licenses, providing implementation services, and delivering ongoing support.
- SAPcoreRBI is a certified SAP partner offering SAP Business One ERP solutions to SMEs in Latin America. RBI provides sales, implementation, and support services for SAP Business One, targeting small and medium enterprises across industries including retail and pharmaceuticals. SAP Business One is offered on-premise or via cloud deployment.
Scale indicators4 records
Recent moves4 records
Expansion highlights5 records
Retail Business competitors and assessment
Company assessmentBroad incumbents
- TOTVS: Largest Latin American enterprise software vendor, dominant in ERP, retail, and POS for SMB and enterprise segments. Operates broadly across the same customer types as RBI but as an incumbent with proprietary stacks rather than as a partner-led reseller.
- Siigo: LATAM cloud accounting and business management software provider serving SMBs across multiple countries. Overlaps with RBI's SME-targeting motion on accounting/ERP functions but with broader software-as-a-service ambitions rather than pure partner services.
- Visma: Nordic-origin enterprise software group with significant LATAM ERP and business management footprint (including accounting and retail). Serves overlapping SME/mid-market segments but as a broad incumbent with proprietary products rather than a partner-led model.
- Wolters Kluwer LATAM: Global information services and enterprise software group with ERP, compliance, and vertical software offerings in Latin America. Adjacent incumbent serving overlapping mid-market enterprise software needs in retail-adjacent verticals.
Direct peers
- Defontana: Chilean cloud ERP, POS, and retail management software provider serving SMEs and retail chains. Closest direct competitor in the regional retail/POS software niche, including omnichannel and inventory capabilities comparable to Cizaro.
- Softland: Chilean ERP, payroll, and retail management software provider for SMBs, part of the Idemfactor group. Competes for the same retail and SME ERP/POS buyers across Chile and the Southern Cone retail vertical.
- EASI: Mexican SAP Business One partner providing ERP implementation, customization, and support services to mid-market companies. Direct overlap with RBI's SAP Business One distribution and SME-focused delivery motion in Mexico.
- Itergy: Mexico-headquartered SAP implementation partner serving LATAM enterprise and SME clients. Competes head-to-head for SAP Business One deployments and ERP consulting engagements across Mexico and Latin America.
- Macrosoft: Brazil-based SAP and enterprise software partner with implementation, support, and value-added services for LATAM clients. Comparable certified SAP partner business model with consulting-led implementation and managed support revenue streams.
- Seidor: Global SAP partner with a strong LATAM presence (Argentina, Mexico, Brazil, etc.), distributing SAP Business One and providing implementation services. Directly comparable business model as a multi-country SAP/Cegid channel partner targeting enterprise and SME retail.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Retail Business social profiles
Digital presenceRetail Business financial estimates
Financial estimateRevenue estimate
Valuation estimate
Retail Business leadership team
Management profileNumber of profiles
Profiles2 records
Retail Business funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Retail Business M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Retail Business
What does Retail Business do?
Retail Business Inc. (RBI Américas) is an IT solutions provider that distributes, implements, and supports enterprise retail management software — primarily Cegid Retail Y2 (omnichannel commerce) and SAP Business One (ERP for SMEs) — and sells its own proprietary all-in-one ERP/POS/CRM platform called Cizaro. The company's core deliverable is the sale, deployment (cloud or on-premise), and ongoing support of these retail and ERP systems to retail and SME clients across Latin America.
Is Retail Business a public or private company?
Retail Business is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Retail Business founded?
Retail Business was founded in 2009. It employs 1 to 10 people.
Where is Retail Business based?
Retail Business is headquartered in Pilar, Argentina, in the Latin America region.
How does Retail Business make money?
Five revenue lines are on record. Software Implementation Services are the primary driver. The others are software Consulting, technical Support Services, cegid Retail Y2 Distribution and SAP Business One Distribution.
Who are Retail Business's main competitors?
Broad incumbents on record are TOTVS, Siigo, Visma and Wolters Kluwer LATAM. Direct peers are Defontana, Softland, EASI, Itergy, Macrosoft and Seidor.
Does Retail Business have an API?
No public API is recorded for Retail Business.
What industry is Retail Business in?
Retail Business's product category is Retail Management Software. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office), with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 541511 and its SIC code is 5734.