Surplus Service
Surplus Service is a Fremont, California-based e-waste management firm specializing in upcycling medical, IT, and biopharmaceutical electronics. It serves enterprise customers with ITAD, NIST 800-88 data destruction, battery recycling, and ESG reporting under its proprietary UpcyclIT, TopcyclIT, and ZeroCycle programs.
- Company typePrivate
- Founded2000
- HeadquartersFremont, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Surplus Service does
Surplus Service is a privately held e-waste management company headquartered in Fremont, California, founded in the early 2000s. The firm specializes in upcycling medical, laboratory, biopharmaceutical, and IT electronic equipment rather than shredding or landfilling it, anchored by its proprietary UpcyclIT® process which the company states achieves approximately 85% reuse rates. Supporting programs include TopcyclIT® (training and reuse-optimization services) and ZeroCycle® (ESG/zero-waste reporting and documentation), delivered alongside complementary core services such as IT Asset Disposition (ITAD), NIST 800-88 and DoD 5200.22-M compliant data destruction, battery recycling (consumer and EV), an on-site UpcyclIT® Bin Service, and residential drop-off at the Fremont location.
The company's go-to-market is a sales-led, enterprise-focused motion targeting medical institutions, biotech/pharma companies, government and defense agencies, IT organizations, retailers, EV manufacturers/dealers, and educational institutions. Distribution is via direct pickup, a dedicated client portal (mybusinessactivities.com), scheduled expert consultations, and the recurring bin program. The firm is differentiated by a regulatory stack that includes R2v3 Specialty Equipment (Appendix D) certification — the only holder in California and one of just 11 globally — along with the California Board of Pharmacy Wholesaler License (WLS 7963), ISO 9001/14001/45001, HIPAA-aligned practices, NIST 800-88 data sanitization, HECVAT, and OSHA certifications. Customers include Walmart, Target, Safeway, Costco, CVS, AutoZone, Apple, AT&T, and Dish.
The business model blends transaction-based revenue (ITAD processing fees, battery recycling fees, residential drop-off unit pricing), professional services fees (data destruction, compliance documentation), and subscription/recurring revenue (UpcyclIT Bin Service, ZeroCycle ESG reporting). Enterprise pricing is custom-quoted based on volume and equipment type. The firm is bootstrapped/private with no disclosed funding rounds or revenue figures; leadership comprises President Lou Ramondetta (20+ years in medical/electronic waste) and a CEO who is a Registered Nurse with JCAHO/HIPAA/biomedical expertise. Operational footprint is California-anchored with self-described national service delivery, supported by a federally funded Re-Entry Apprenticeships in Logistics (REAL) workforce program in partnership with the U.S. Department of Justice and Federal Bureau of Prisons.
Surplus Service firmographics
Firmographics- Name
- Surplus Service
- Legal name
- Surplus Service
- Website
- https://surplusservice.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Surplus Service is a Fremont, California-based e-waste management firm specializing in upcycling medical, IT, and biopharmaceutical electronics. It serves enterprise customers with ITAD, NIST 800-88 data destruction, battery recycling, and ESG reporting under its proprietary UpcyclIT, TopcyclIT, and ZeroCycle programs.
- Ownership category
- akta.pro rank
Surplus Service industry classification
Industry- Product category
- E-Waste Management Services (IT Asset Disposition)
- NAICS
- Waste Collection (5621), Materials Recovery Facilities (562920), All Other Miscellaneous Waste Management Services (562998)
- SIC
- Refuse Systems (4953)
- akta.pro primary industry
- E-waste Collection, Aggregation & Reverse Logistics (BPALAIAB)
- akta.pro secondary industries
- Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), Asset Recovery, Surplus & Decommissioning Services (EUAIANAD)
Keywords
Where Surplus Service is headquartered
LocationHeadquarters
- HQ city
- Fremont
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Surplus Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- IT Asset Disposition (ITAD): Pickup and removal of unwanted surplus electronic equipment with percentage reimbursement to organizations. Revenue generated through asset recovery value and processing fees.
- Data Destruction Services: Certified data destruction services including data wiping, degaussing, and physical destruction. Provides Certificate of Destruction for compliance documentation.
- Upcycling/Recycling Processing: Processing fees for upcycling and recycling electronic equipment. Focus on reuse over recycling with higher value recovery through remarketing refurbished equipment.
- UpcyclIT Bin Service: Custom e-waste bin program with bins delivered to organizations (48x40x28 or 48x40x38 inches, holding up to 1,200 lbs). Fee applies for shipped or unreturned bins. Includes zero waste reporting.
- ZeroCycle ESG Reporting: Zero waste reporting tools and equipment for sustainability documentation and ESG compliance. Tools for transparent accounting and reporting systems.
- EV Battery Recycling: Electric vehicle battery recycling and disposal services including reuse assessment, transportation for recycling, and compliant storage solutions.
- Battery Recycling Program: Battery collection and recycling services accepting dry-cell rechargeable batteries, EV batteries, and single-use batteries. Collection kit and bulk shipping options available.
- Residential Drop-off Services: Drop-off services for residential e-waste at Fremont, CA location with fee schedule. Free drop-off for desktops, laptops, cell phones, servers, and other specified items.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Residential Appliance Drop-off |
| Unit Pricing | Pay-as-you-go | Residential Battery Drop-off |
| Unit Pricing | Pay-as-you-go | Residential Electronics Drop-off |
| Freemium | Pay-as-you-go | Free Residential Drop-off Items |
| Other | Monthly | Warehouse Shipping & Inventory Associate |
| Other | Monthly | Repair Technician, Electronics and IT |
| Other | Annual | Office Administrator |
| Other | Annual | Marketing SEO Manager |
| Other | Annual | Marketing Associate |
| Other | Annual | Operations/Warehouse Manager |
| Other | Annual | General Manager |
| Other | Monthly | Data Entry/Customer Service Specialist |
| Other | Monthly | Inside Sales Manager |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
Surplus Service product offering
Product offeringCore offering
Surplus Service is an e-waste management company that picks up, processes, and documents end-of-life electronic equipment for enterprises. Its core offering is the UpcyclIT® reuse-first process (achieving ~85% reuse of medical, IT, networking, fiber-optic, and lab/bio-pharma equipment), supported by IT Asset Disposition (ITAD), NIST 800-88 compliant data destruction, battery and EV battery recycling, and ZeroCycle® ESG/zero-waste reporting. Services are delivered primarily through field-sales-managed enterprise pickup programs with a small residential drop-off channel at the Fremont, CA facility.
Product overview
Surplus Service is an e-waste management company offering a unified portfolio of zero-waste and asset management solutions built around three core programs: UpcyclIT® (primary upcycling/reuse service achieving ~85% reuse rates), TopcyclIT® (training and processing initiatives for reuse optimization), and ZeroCycle® (ESG reporting and zero waste documentation). These core programs are supported by specialized services including IT Asset Disposition (ITAD), NIST 800-88 compliant Data Destruction/Wiping, Battery Recycling (consumer and EV), and an UpcyclIT Bin Service for on-site collection. The company serves diverse industries (medical, biotech/pharma, IT, government/defense, education, retail, EV) with both enterprise/commercial solutions and residential drop-off options.
Differentiator
Problem solved
Functional benefit
Brands
- UpcyclIT®: Award-winning upcycling solution that reuses about 85% of electronics including medical equipment, network, fiber optics, and IT equipment without breaking them down into raw components.
- TopcyclIT®
- ZeroCycle®
Products and services
- UpcyclIT® Award-winning upcycling service that reuses approximately 85% of electronics (medical equipment, network, fiber optics, IT equipment) rather than recycling or landfilling them, including pickup, refurbishment, repair, and remarketing through a certified R2/ISO process.
- IT Asset Disposition (ITAD) Complete IT asset disposition service including pickup and removal of unwanted electronic equipment, scheduled or one-time collection, liquidation, and percentage reimbursement to organizations.
- Data Destruction / Data Wiping NIST 800-88 compliant data destruction services including software data wiping, disk degaussing, disk shredding, and physical hard drive destruction with Certificate of Destruction; exceeds DoD 5200.22-M requirements.
- Battery Recycling Battery collection and recycling program accepting dry-cell rechargeable batteries (Li-Ion, Ni-MH, Ni-Cd, SSLA/Pb), single-use batteries, and cellphones, with collection kit and bulk shipping options and compliance support.
- EV Battery Recycling Electric vehicle battery recycling and disposal service handling Lithium-Ion and Nickel-Metal Hydride batteries, including reuse optimization, compliant transportation for recycling, and secure storage.
- Zero Waste Management Comprehensive zero waste management solution helping organizations achieve zero waste goals through the UpcyclIT® process, reducing landfill waste and providing detailed ESG reporting.
- Reverse Logistics Value-added refurbishment and repair services for electronic devices and consumer electronics, including de-installation, removal, and disposition or reuse of assets.
- Medical Surplus / Medical Recycling Specialized medical equipment disposal and recycling service ensuring unused medical devices are kept out of landfills through the UpcyclIT® program, handling biomedical, clinical, and radiology equipment.
- Residential Drop-off E-Waste Service Drop-off services for residential e-waste at the Fremont, CA location with a published fee schedule; free drop-off for desktops, laptops, cell phones, servers, and other specified items.
Quantifiable outcome
- 85% of electronics reused through UpcyclIT process, diverting from landfills
- +3 more outcomes
Companies that use Surplus Service
Customer profileNamed customers10 records
Segments10 records
Ideal customer profiles6 records
Surplus Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Surplus Service partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Governor Newsom's Climate and Energy AdvisorscoreSurplus Service President Lou Ramondetta participated in roundtable discussion with Governor Newsom's Climate and Energy Advisors in Sacramento on California's global leadership on climate.
- California Community Colleges Chancellor's OfficecoreAwarded $500,000 California Apprenticeship Initiative grant for the REAL (Re-Entry Apprenticeships in Logistics) program. The program is overseen by California Community Colleges Chancellor's Office in collaboration with Division of Apprenticeship Standards.
- CalEPA Lithium-ion Car Battery Recycling Advisory GroupcoreSurplus Service is an active participant in the advisory group formed to advise the California Legislature on policies relating to recovery and recycling of lithium-ion batteries sold with motor vehicles. Led by CalEPA, DTSC, and CalRecycle. Surplus Service was one of a handful of leading industry experts appointed to this group.
- Department of Rehabilitation (DOR)coreSurplus Service is one of the few vocational rehabilitation agencies working directly with the DOR. The DOR places high priority on providing services to youth and students with disabilities to ensure they receive training and support for competitive integrated employment.
- Peralta Community College DistrictcoreREAL program administered through Peralta Community College District, providing logistics, warehousing, and electronic repair apprenticeships to eligible participants.
- College of Alameda (CoA)corePartner in the REAL program providing apprenticeship opportunities and educational support for the workforce development initiative.
- U.S. Department of Justice (DOJ)corePartner in the REAL (Re-Entry Apprenticeships in Logistics) program, sponsoring apprenticeships in federal detention facilities.
- Federal Bureau of PrisonscorePartnership to establish warehousing operations in two federal facilities for the inmate training program, with potential for expansion across the system.
- Transportation & Logistics PartnershipminorPartner in the REAL program providing industry expertise and connections for the logistics and warehousing apprenticeship initiative.
- Oakland Chamber of CommerceminorPartner in the REAL program providing business connections and employment opportunities for program graduates.
- California Volunteers Office of the GovernorminorSurplus Service is a participant in California Volunteers initiatives pushing for community volunteerism and recycling activities.
- CSHE (California Society for Healthcare Engineering)minorSurplus Service is a member/committee member of CSHE, providing e-waste solutions for medical and hospital facilities.
- Practice GreenhealthminorSurplus Service is a member/committee member of Practice Greenhealth, supporting environmental sustainability in healthcare.
- DOTmedminorSurplus Service is a member/committee member of DOTmed, providing medical equipment disposition services.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Surplus Service competitors and assessment
Company assessmentDirect peers
- Cascade Asset Management: Mid-sized ITAD provider focused on enterprise IT asset disposition, data sanitisation, and refurbishment. Closely comparable business model, customer base (corporate IT departments), and value proposition, competing in the same enterprise procurement cycles.
- Electronic Recyclers International (ERI): One of the largest e-waste recyclers in the U.S., R2 and ISO certified, with multiple processing facilities. Competes head-to-head with Surplus Service on enterprise IT e-waste pickups, data destruction, and asset recovery, though without Surplus Service's medical/biopharma specialty certification.
- CompuCycle: R2-certified ITAD provider specializing in secure data destruction, enterprise electronics recycling, and asset recovery. Directly comparable in service mix, customer profile (regulated enterprises), and value proposition.
- HOBI International: IT asset disposition and electronics recycling company serving enterprise and government clients with R2 certification. Similar focus on data destruction, refurbishment/resale, and enterprise pickup services.
- All Green Electronics Recycling: Globally operating R2-certified e-waste recycler with enterprise ITAD and zero-landfill programs. Comparable on enterprise pickups, ESG reporting, and certified data destruction services.
- Cirba Solutions: IT asset disposition and e-waste management company specializing in enterprise IT recycling, data sanitization, and IT asset management. Closely comparable on enterprise customer focus, R2 certification, and service portfolio mix.
- Rubicon (now Reconomy) / Rubicon Technology Partners ITAD: Technology-driven waste and recycling management platform with e-waste and ITAD capabilities serving enterprise customers. Comparable on digital ordering, ESG reporting, and reverse logistics services for surplus electronics.
- Iron Mountain (Asset Lifecycle Management / Sims Lifecycle Services): Global IT asset disposition and secure data destruction provider with extensive enterprise relationships. Directly comparable on ITAD, data destruction, and reverse logistics for large enterprise customers, though broader in scope than Surplus Service's specialty medical/biopharma niche.
Regional players
- TechWaste Recycling: California-based R2-certified e-waste recycler providing enterprise IT recycling, data destruction, and asset recovery. Comparable in geography (West Coast focus) and enterprise customer mix, though without Surplus Service's specialty medical/biopharma certifications.
Broad incumbents
- Waste Management (WM) Sustainability Services: Largest North American waste and recycling services company with sustainability and e-waste offerings as part of a broad portfolio. Overlaps with Surplus Service on enterprise electronics recycling and zero-waste programs but does not specialize in medical/biopharma specialty equipment.
Market position
Competitive moat4 records
Key highlights7 records
Customer concentration
Surplus Service social profiles
Digital presenceSurplus Service compliance and trust
Trust signalCompliance9 records
Surplus Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surplus Service leadership team
Management profileNumber of profiles
Profiles2 records
Surplus Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surplus Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surplus Service
What does Surplus Service do?
Surplus Service is an e-waste management company that picks up, processes, and documents end-of-life electronic equipment for enterprises. Its core offering is the UpcyclIT® reuse-first process (achieving ~85% reuse of medical, IT, networking, fiber-optic, and lab/bio-pharma equipment), supported by IT Asset Disposition (ITAD), NIST 800-88 compliant data destruction, battery and EV battery recycling, and ZeroCycle® ESG/zero-waste reporting. Services are delivered primarily through field-sales-managed enterprise pickup programs with a small residential drop-off channel at the Fremont, CA facility.
Is Surplus Service a public or private company?
Surplus Service is a private company. It is classified as unknown and is currently operating.
When was Surplus Service founded?
Surplus Service was founded in 2000. It employs 101 to 250 people.
Where is Surplus Service based?
Surplus Service is headquartered in Fremont, United States, in the North America region.
How does Surplus Service make money?
Eight revenue lines are on record. IT Asset Disposition (ITAD) is the primary driver. The others are data Destruction Services, upcycling/Recycling Processing, upcyclIT Bin Service, zeroCycle ESG Reporting, EV Battery Recycling, battery Recycling Program and residential Drop-off Services.
Who are Surplus Service's main competitors?
Direct peers on record are Cascade Asset Management, Electronic Recyclers International (ERI), CompuCycle, HOBI International, All Green Electronics Recycling, Cirba Solutions, Rubicon (now Reconomy) / Rubicon Technology Partners ITAD and Iron Mountain (Asset Lifecycle Management / Sims Lifecycle Services). TechWaste Recycling is listed as a regional player. Waste Management (WM) Sustainability Services is listed as a broad incumbent.
Does Surplus Service have an API?
No public API is recorded for Surplus Service.
What industry is Surplus Service in?
Surplus Service's product category is E-Waste Management Services (IT Asset Disposition). Its primary akta.pro industry code is BPALAIAB, E-waste Collection, Aggregation & Reverse Logistics, with a secondary code of BPALAIAI, Enterprise Hardware Recycling (Servers, Storage, Networking). Its NAICS code is 5621 and its SIC code is 4953.