Voice Choice

What Voice Choice does

Voice Choice is a privately held, for-profit software company headquartered in Beaverton, Oregon, United States, that operates under the domain voicechoice.org. Per its own firmographic positioning, the company provides software for client feedback and communication, with stated product capabilities spanning voice comment features and AI-powered solutions. The company was founded in 1980 and operates with a headcount in the 11-50 range, indicating a small, long-tenured organization rather than a venture-backed growth-stage firm.

The available source material does not disclose the underlying technology stack, proprietary features, pricing model, go-to-market motion, distribution channels, customer segments, named customers, partnerships, certifications, or management team. The company's website, when accessed for primary research, returned only a generic verification/loading page ("One moment, please... Please wait while your request is being verified") with no extractable product, pricing, or corporate content. As a result, the specific technical architecture of the voice comment and AI-powered components — whether built on proprietary models, third-party APIs, or rule-based systems — cannot be verified from the input data.

The business model is similarly under-documented. No revenue disclosures, funding history, pricing tiers, contract structures, or revenue mechanics are present in the source data. Given the 1980 founding date, small headcount, private status, and absence of disclosed funding rounds, Voice Choice most plausibly operates as a self-funded, niche software vendor serving a defined client base, but the specific monetization approach, customer mix, and commercial trajectory cannot be characterized with available evidence.

Name

Voice Choice

Website

https://voicechoice.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Voice Choice is a Beaverton, Oregon-based software vendor that provides client feedback and communication tools, including voice comment functionality and AI-powered solutions, to its customer base.

Ownership category

akta.pro rank

Product category

Voice Feedback Software

NAICS

Other Sound Recording Industries (51229)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)

akta.pro secondary industries

Voice Calling (VoIP) Apps (BPAMACAC), Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ)

Keywords

• Voice feedback software
• Client communication tools
• Voice comment features
• AI customer feedback
• Customer experience software

Headquarters

HQ city

Beaverton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Core offering

Voice Choice develops software for client feedback and communication. The offering centers on capturing voice comments from clients/users and applying AI-powered analysis to that voice input to support customer or client experience programs.

Product overview

No product or service information available in the source content.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice Choice feedback and communication software Software for client feedback and communication that includes voice comment features and AI-powered solutions for organizations collecting and analyzing feedback from clients or customers.

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• Genesys: Cloud contact-center and customer-experience platform with embedded speech and text analytics. Comparable because it increasingly offers AI-driven voice feedback and analytics that overlap with Voice Choice's product scope.
• Twilio: Cloud communications platform with voice APIs and AI-powered conversational intelligence products. Comparable as the underlying voice/communication infrastructure provider that both enables and competes with voice-based feedback tools.
• SurveyMonkey: Widely used survey and feedback platform now adding AI-driven analysis and voice/mobile response options. Comparable because it competes for the same client-feedback dollar and increasingly overlaps with Voice Choice's voice-comment positioning.
• Qualtrics: Enterprise CX and experience management platform with voice-of-customer and feedback analytics capabilities. Comparable because it directly competes for the same client-feedback budget and increasingly bundles AI-driven voice/text analytics.
• NICE Ltd. Enterprise contact-center analytics vendor with deep speech analytics, voice-of-customer, and interaction analytics suites. Comparable as an incumbent that bundles voice-feedback analytics into a broader CX/contact-center stack.
• Medallia: Customer experience and feedback platform with strong voice-of-customer, call analytics, and AI summarization features. Comparable as a broader incumbent offering voice-comment-style feedback capture at enterprise scale.

Direct peers

• VoiceBase: Speech analytics and voice-AI platform providing transcription, analytics, and insights from recorded audio. Comparable as a similarly specialized audio/speech-analytics vendor targeting client-feedback and call-insight workflows.
• CallMiner: Speech and conversation analytics platform that ingests voice interactions for feedback, QA, and insights. Directly comparable in that its core category — speech/audio analytics for client feedback and insights — is the same one Voice Choice targets.
• Observe.AI: AI-powered conversation intelligence and voice analytics for customer interactions. Directly comparable as a focused voice-feedback/AI-analytics vendor competing for the same use cases (call insights, QA, customer feedback).

Emerging players

• Voiceflow: Conversational AI platform for designing and deploying voice/chat assistants. Comparable as an emerging AI-voice player operating in adjacent conversational AI territory that increasingly touches customer-feedback and engagement workflows.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voice Choice