What Qedcon does

qedcon GmbH is a privately held German boutique IT consulting firm founded in 2014 in Berlin and headquartered in Munich, with a UK subsidiary (qedcon Ltd.) in London. The firm specializes in ServiceNow platform implementation and broader IT transformation services for large enterprises and public sector organizations, targeting verticals that include financial services, insurance, healthcare and chemicals, FMCG and retail, and mechanical engineering. ServiceNow work spans the full functional suite: ITSM, ITOM (including Discovery, Event Management, Service Mapping, and Operational Intelligence), HRSD, Service Request Management, SecOps, and Integrated Risk Management (IRM), with particular depth in regulatory compliance implementations such as DORA, MaRisk, and COBIT. Non-ServiceNow offerings include IT sourcing/procurement consulting, IT project management, IT transformation advisory, Cloud Landing Zone (Microsoft Azure) deployment, and Network Access Control.

The firm is led by Managing Directors Sebastian Leinhos and Florian Greif and operates with a deliberately small team of approximately 20 highly certified professionals. qedcon monetizes exclusively through professional services engagements — time-and-materials or fixed-price consulting work — sold via direct enterprise field sales, content-led demand generation through its bilingual (German/English) website, and long-term advisory relationships that often span multiple years or decades. It holds a formal partnership with ServiceNow (with its ServiceNow practice established as a dedicated division in 2022) and a partnership with CIMCON Software for automated compliance tooling in the German market formalized in October 2023. Pricing is quote-based and project-specific; no tiers are publicly disclosed. The company is bootstrapped with no external funding, parent company, or acquisition activity recorded, and maintains offices in Munich (HQ) and London.

Name

Qedcon

Legal name

qedcon GmbH

Website

https://qedcon.de

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

qedcon is a Munich-headquartered boutique IT consulting firm that implements ServiceNow and delivers IT transformation services for large enterprises and public sector clients across Germany and the UK. Founded in 2014, it operates with ~20 certified specialists focused on ITSM, ITOM, HRSD, SecOps, IRM, and regulatory compliance.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Testing, QA & Release/Deployment Enablement (BPAEAAAN)

Keywords

• ServiceNow consulting
• IT transformation services
• ITSM implementation
• IT infrastructure consulting
• Regulatory compliance advisory

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. IT Consulting Services: Professional consulting services including ServiceNow implementation, IT transformation, IT sourcing, and project management. Revenue is generated through time-and-materials or fixed-price consulting engagements with enterprise clients.
2. Managed Services & Ongoing Advisory: Long-term consulting engagements spanning multiple years, providing continuous advisory and implementation support for ServiceNow and IT infrastructure projects.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

qedcon is a boutique IT consulting firm that helps large enterprises and public sector organizations implement and optimize the ServiceNow platform (ITSM, ITOM, HRSD, SRM, SecOps, IRM) and execute broader IT transformation projects. Its core deliverables are ServiceNow consulting and implementation, IT sourcing advisory, IT project management, regulatory compliance implementation (DORA, MaRisk, COBIT), and cloud migration/network infrastructure consulting delivered through time-and-materials or fixed-price engagements.

Product overview

Qedcon is an IT consulting company specializing in ServiceNow implementation and IT transformation services. Their offering consists of ServiceNow consulting and implementation as the primary service, supported by specialized modules covering IT-Sourcing, IT-Transformation, and IT-Project Management. The ServiceNow portfolio includes core modules for ITSM (IT Service Management), ITOM (IT Operations Management), HRSD (HR Service Delivery), SRM (Service Request Management), SecOps (Security Operations), and IRM (Integrated Risk Management). These are supplemented by additional implementation services such as Cloud Landing Zone (Microsoft Azure) and Network Access Control. As a ServiceNow partner, Qedcon provides advisory, implementation, and optimization services across the ServiceNow platform.

Differentiator

Problem solved

Functional benefit

Products and services

• ServiceNow ITSM (IT Service Management) Consulting Strategic consulting and implementation of ServiceNow ITSM for structured management of all IT service processes including incidents, requests, problems, and changes, using standardized ITIL-aligned processes. Targeted at enterprises seeking operational efficiency and digital transformation of IT service management.
• ServiceNow ITOM (IT Operations Management) Consulting Implementation and optimization of ServiceNow ITOM spanning Discovery, Event Management, Service Mapping, and Operational Intelligence modules to provide stable, efficient, and secure operation of enterprise IT infrastructure. Targets organizations with complex IT estates requiring CSDM-aligned governance and AIOps-ready automation.
• ServiceNow HRSD (HR Service Delivery) Consulting Implementation of ServiceNow HR Service Delivery to digitize, automate, and centralize HR processes via self-service portals and AI-powered workflows (Virtual Agent), providing employees with a modern, efficient HR service experience.
• ServiceNow SRM (Service Request Management) Consulting Consulting and implementation of ServiceNow Service Request Management, including standardized workflows and SLAs for systematic capture, processing, and timely fulfillment of formal service requests.
• ServiceNow SecOps (Security Operations) Consulting Implementation of ServiceNow Security Operations enabling coordinated collaboration between IT operations and security teams to identify risks, process incidents, and build resilient security architectures.
• ServiceNow IRM (Integrated Risk Management) Consulting Consulting and implementation of ServiceNow Integrated Risk Management to provide a platform-based, holistic approach for central recording, evaluation, and control of risks, compliance, and governance requirements across the organization.
• ServiceNow Beratung (ServiceNow Consulting) End-to-end ServiceNow consulting covering planning, implementation, and further development of ServiceNow environments, with certified specialists providing technical expertise and process understanding for complex enterprise workflows.
• Cloud Landing Zone (Microsoft Azure) Cloud migration and landing zone implementation services for Microsoft Azure, enabling secure and scalable cloud infrastructure deployment for enterprise clients.
• Network Access Control Network access control implementation services for secure network infrastructure management, supporting enterprise clients' secure access and segmentation requirements.
• IT-Transformation Beratung (IT Transformation Consulting) Comprehensive IT transformation consulting covering strategic planning and operational execution, from existing-system analysis through application and process modernization to successful implementation of new technologies.
• IT-Sourcing Beratung (IT Sourcing Consulting) IT sourcing consulting that supports companies in finding the best IT solutions and service providers, optimizing IT procurement strategy, reducing costs, and increasing efficiency.
• IT-Projektmanagement (IT Project Management) Classical and agile project management consulting ensuring successful implementation of complex IT projects through transparent collaboration, thoughtful planning, active follow-up, and deep understanding of project impact.

Quantifiable outcome

• Successful ServiceNow ITSM Go-Live achieved for previously stalled implementation
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• CIMCON SoftwarecoreTechnology or Integration · 1 October 2023CIMCON Software partnered with qedcon as a partner for the German market in October 2023. CIMCON has a unique market position for automated tool-based compliance support. The partnership enables qedcon to provide additional value from CIMCON's software tools to clients. qedcon will work with CIMCON on product management as well as comprehensive implementation and operational services. The partnership builds on more than two years of collaboration prior to the formal agreement.
• ServiceNowcoreTechnology or Integrationqedcon operates as a certified ServiceNow partner providing strategic consulting for ServiceNow implementation, optimization, and transformation projects. The company has certified specialists who support analysis, design, and implementation of complex ServiceNow workflows. ServiceNow practice was established as a dedicated business unit in 2022.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture (ServiceNow Practice): Global consulting giant with a large ServiceNow practice delivering enterprise transformations to multinationals. Competes with qedcon on larger engagements but offers scale qedcon cannot match.
• Deloitte (ServiceNow Alliance): Big Four firm with deep ServiceNow alliance delivering digital transformation, regulatory compliance, and managed services. Competes with qedcon in regulated industries like financial services.
• Capgemini (ServiceNow Practice): Global IT services firm with a ServiceNow-focused practice for large enterprise transformation. Overlaps with qedcon in IT transformation and ITSM modernization engagements.
• ServiceNow directly (Professional Services): ServiceNow's own professional services organization delivers implementation services that compete with partner consultancies like qedcon, especially for large strategic accounts.

Direct peers

• Advectas: ServiceNow Elite partner in the Nordics and Germany specializing in ServiceNow implementations and managed services. Closely comparable boutique-scale ServiceNow consultancy with similar regulatory and enterprise focus.
• Devoteam: Large European IT consultancy and ServiceNow Elite partner with strong presence in Germany, France, and UK. Directly competes with qedcon on ServiceNow implementation and cloud transformation for enterprise clients, with a much larger delivery capacity.
• GlideFast Consulting: Pure-play ServiceNow consulting firm with deep expertise across ITSM, ITOM, HRSD, and SecOps. Highly comparable to qedcon in business model and ServiceNow specialization, though primarily US-based.
• CrossfuIT Solutions: German ServiceNow consulting partner delivering implementation and managed services across ITSM, ITOM, and HRSD. Direct competitor in qedcon's home DACH market with overlapping service offerings.

Regional players

• WE-EF LEUCHTEN ServiceNow Partner Network: Regional German ServiceNow partner providing ITSM and IT transformation consulting comparable to qedcon's scope. Direct boutique competitor in DACH.

Others

• CIMCON Software: Software provider of automated compliance tooling and qedcon's formal German-market partner. They are an enabler of qedcon's productized compliance offering rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/qedcon-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qedcon