Westside Pet Hospital

What Westside Pet Hospital does

Westside Pet Hospital is a single-location full-service veterinary medical facility located at 1825 Buenaventura Blvd., Redding, California, operating continuously since October 1998. Founded by Dr. Doug Ginno, DVM, after extensive research including travel to Northern California clinics and attendance at a 1994 hospital design conference in Kansas City, the practice was custom-designed by its founder and has operated for over 25 years. The hospital has been owned by National Veterinary Associates (NVA), a private veterinary services consolidator, since at least its inclusion in NVA's portfolio; NVA provides corporate infrastructure including the NVA New Graduate Mentorship Program and access to veterinary resources like VIN and Plumbs.

The practice delivers comprehensive veterinary care organized across multiple service categories: preventive care (wellness exams, vaccinations, parasite control, microchipping, diet/nutrition), dentistry (exams, cleanings, extractions, full-mouth radiographs), surgical services (orthopedic surgery including TPLO and TTA procedures, soft tissue surgery, spay/neuter), diagnostic services (in-house laboratory, radiography, ultrasound, endoscopy, EKG, bronchoscopy, allergy testing), and end-of-life care (euthanasia, cremation). The hospital also serves exotic pet owners with birds, rabbits, rodents, and reptiles. Supporting infrastructure includes co-located boarding services, the ALLYDVM pet medical records portal, and an online pharmacy storefront at shop.westsideredding.com.

The business operates on a direct-to-consumer professional services model with pricing varying by service type. The PawPlans subscription wellness program (offering up to 25% savings on covered preventive services) provides a recurring revenue component on annual billing cycles. The current leadership team includes Managing Veterinarian Dr. Chavon Pryor (MDVM, joined November 2017) and Dr. Jessie Uhler (DVM, joined 2014), supported by Registered Veterinary Technicians, a Veterinary Technician, Hospital Manager, Customer Service Representatives, and veterinary assistants. After-hours emergency cases are referred to VCA Asher Animal Hospital (Redding) and VCA Valley Oak (Chico), both NVA-affiliated hospitals.

Name

Westside Pet Hospital

Legal name

National Veterinary Associates

Website

https://westsideredding.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Westside Pet Hospital is a single-location full-service veterinary medical facility in Redding, California, founded in 1998 and owned by National Veterinary Associates. It serves local pet owners — including dogs, cats, and exotic animals — with preventive, surgical, dental, and diagnostic care, plus boarding.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAB

Preventive Care & Vaccination Clinics

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHSANADAG

Veterinary-Affiliated/Medical Boarding

Home & Personal Services/Pet Grooming & Boarding Services/Pet Boarding (Kennel/Cattery)

SECONDARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

Keywords

• Veterinary medical services
• Pet surgical care
• Companion animal wellness
• Veterinary diagnostics
• Pet boarding services

Headquarters

HQ city

Redding

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Veterinary Medical Services: Revenue from comprehensive veterinary care including wellness exams, vaccinations, diagnostics, surgery, and dental services. Services are provided at the hospital facility with pricing based on service type.
2. Surgical Services: Revenue from orthopedic surgery, soft tissue surgery, and spay/neuter procedures. Includes advanced procedures like TPLO and TTA for torn ligaments.
3. PawPlans Wellness Plans: Subscription-style preventive care plans offering up to 25% savings on covered services. Monthly or annual membership model for enrolled pets.
4. Online Pharmacy and Pet Products: Revenue from online store selling pet products, medications, and supplies through shop.westsideredding.com.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Westside Pet Hospital is a full-service veterinary medical facility providing medical, surgical, and dental care for dogs, cats, and exotic pets. Services span preventive wellness, vaccinations, diagnostics (radiography, ultrasound, endoscopy, EKG, laboratory), orthopedic and soft tissue surgery, dentistry, parasite control, microchipping, allergy treatment, end-of-life care, and pet boarding. The hospital also operates an online pharmacy store and a PawPlans preventive care membership program.

Product overview

Westside Pet Hospital is a full-service veterinary medical facility providing comprehensive pet care since 1998. The hospital operates as a single-location practice offering a unified suite of services organized into several categories: Core Preventive Care (Wellness & Preventive Care, Vaccinations, Parasite Control, Microchipping), Dental Services (Dentistry with cleanings and extractions), Surgical Services (Orthopedic Surgery, Soft Tissue Surgery, Spay & Neuter), Diagnostic Services (Laboratory Services, Radiography, Diagnostic Ultrasounds, Endoscopy, EKG, Bronchoscopy, Allergy Testing), End-of-Life Care (Cremation, Euthanasia), and Retail/Administrative Services (Online Pharmacy Store, Pet Medical Records Portal via ALLYDVM, PawPlans Wellness Plans). The hospital also offers boarding services and a New Graduate Medical Mentorship Program for veterinary professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Preventive Care Annual wellness exams, health screenings, and preventive protocols for pets at all life stages.
• Vaccinations Preventive vaccination services protecting pets from viral diseases including Parvovirus, Distemper, Rabies, and Feline Leukemia.
• Dentistry Dental exams, cleanings, polishing, extractions, and oral surgery including full mouth radiographs.
• Surgery Services Comprehensive surgical care including orthopedic surgery (TPLO, TTA), soft tissue surgery, and spay/neuter procedures.
• PawPlans Wellness Plans Subscription wellness plans offering up to 25% savings on preventive care services for enrolled pets.
• Diet & Nutrition Nutritional counseling and dietary management for pets at different life stages.
• Microchipping Permanent identification via microchip implantation for reliable pet reunification.
• Parasite Control Prevention and treatment for fleas, ticks, heartworms, and other internal parasites.
• Allergy Testing & Treatment Diagnostic testing for skin, bacterial, food, and inhalant allergies with treatment plans.
• Diagnostic Ultrasounds Ultrasound imaging for evaluating heart conditions, abdominal organs, cysts, tumors, and pregnancy.
• Endoscopy Minimally invasive imaging using endoscope for examining internal organs and obtaining biopsies.
• EKG Electrocardiography to measure heart electrical activity and screen for heart conditions.
• Bronchoscopy Respiratory tract examination using flexible endoscope for diagnosing coughs and removing foreign bodies.
• Laboratory Services In-house diagnostic testing including blood work, urinalysis, and intestinal parasite tests.
• Radiography X-ray imaging for diagnosing illness, injuries, bladder stones, lung abnormalities, and dental issues.
• Orthopedic Surgery Bone, joint, and ligament surgery including TPLO, TTA, luxating patella repair, and fracture repairs.
• Soft Tissue Surgery Non-orthopedic surgeries including hernia repairs, mass removals, cystotomy, and abdominal surgery.
• Spay & Neuter Reproductive surgery including ovariohysterectomy for females and castration for males.
• Cremation Memorial cremation services for deceased pets with options for remains retention.
• Euthanasia Humane end-of-life care with sedation process for peaceful pet passing.
• Online Pharmacy Store Online store for purchasing pet products, medications, and supplies with new low prices.
• Boarding Pet boarding services at the hospital facility.

Quantifiable outcome

• Up to 25% savings with PawPlans wellness program
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered supporting, core and parent organization.

• VCA Asher Animal HospitalsupportingChannel Partner/ Reseller/ DistributorAfter-hours emergency veterinary care provider. Located at 2505 Hilltop Dr., Redding, CA 96002. Phone: (530) 224-2200. Westside Pet Hospital refers clients to this facility for emergency care outside regular hours.
• VCA Valley OaksupportingChannel Partner/ Reseller/ DistributorAfter-hours emergency veterinary care provider. Located at 2480 Dr. Martin Luther King Jr. Pkwy, Chico, CA 95928. Phone: 530-342-7387. Secondary emergency referral option for clients in surrounding areas.
• ALLYDVMcoreTechnology or IntegrationTechnology partner providing pet medical records portal. Allows pet owners to view records and communicate with veterinarians. Sign up and sign in available at connect.allydvm.com for Westside Pet Hospital clients.
• National Veterinary Associates (NVA)parent organizationOthersParent company of Westside Pet Hospital. NVA is a veterinary hospital consolidation company. Privacy policy and terms apply to all NVA hospitals. Corporate office: NVA, 1 Baxter Way, Ste. 200, Westlake Village, CA 91362.
• PawPlanscoreTechnology or IntegrationWellness plan program offered through petonevet.com. Provides up to 25% savings on veterinary care. Westside Pet Hospital participates in this wellness plan program as a member practice.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• VetCor: PE-backed operator of companion-animal veterinary hospitals concentrated in the eastern and midwestern U.S. Comparable for general-practice service offerings and clinic-level operating model.
• Thrive Pet Healthcare: PE-backed multi-clinic veterinary network running general practice, specialty, and emergency hospitals across the U.S. Comparable in service mix and consolidator-driven operating model to Westside's NVA parent.
• Mission Veterinary Partners: PE-backed consolidator of companion-animal veterinary hospitals in the U.S. Comparable as a multi-site owner running the same general-practice, surgical, and dental service mix as Westside.
• Southern Veterinary Partners: PE-backed operator of full-service companion-animal veterinary hospitals concentrated in the U.S. South. Directly comparable as a multi-clinic owner offering medical, surgical, and dental care similar to Westside.
• VCA Animal Hospitals: Westside's established referral partner for after-hours emergencies and operates the same full-service general-practice + specialty model across the U.S., with overlapping surgical, dental, and diagnostic capabilities — the most directly comparable peer.
• BluePearl Veterinary Partners: Operates specialty and emergency veterinary hospitals, directly overlapping with Westside's TPLO/TTA orthopedic surgery, endoscopy, and bronchoscopy capabilities. Sister brand to Banfield under Mars Veterinary Health.

Broad incumbents

• PetVet Care Centers: PE-backed consolidator of veterinary clinics offering full-service general practice, specialty, and emergency services. Comparable as a multi-site owner of clinics delivering the same medical, surgical, and dental services as Westside.
• Banfield Pet Hospital: The largest U.S. companion-animal general-practice chain, co-located inside PetSmart stores and part of Mars Veterinary Health. Comparable as a scaled, multi-site primary-care operator, though broader and more standardized than Westside.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ReddingWestside
• Facebookfacebook.com/WestsidePetHospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westside Pet Hospital