What Infocap does

Infocap (legal entity Infocap AI Corp, headquartered at 6901 Professional Parkway E, Suite 200, Sarasota, FL, with secondary listing of San Clemente, CA) is a private U.S. software company founded in the early 2010s that builds AI-driven, human-centric automation solutions for government healthcare and other regulated industries. The company's core product is the Intelligent Document Automation (IDA) platform, an enterprise-grade, serverless SaaS built entirely on Amazon Web Services and composing AWS Lambda, Amazon Bedrock, Amazon Textract, Amazon Comprehend, Amazon Rekognition, Amazon S3, AWS Step Functions, Amazon EventBridge, Amazon API Gateway, Amazon Kendra/OpenSearch, and Amazon RDS (PostgreSQL). In February 2026, Infocap expanded its portfolio with three additional cloud-native platforms: MPVaaS (Medicaid Pre-Verification-as-a-Service) for real-time and batch Medicaid eligibility verification via direct Federal Data Services Hub (FDSH) integration with 3–6 month deployment and 80–90% reduction in manual processing time; TRUST (Tamper Recognition Using Smart Technology), an AI/ML document fraud detection platform reporting 95%+ accuracy against legacy false-positive rates of 10–20%; and EASY, an omnichannel customer support center for State-Based and Health Insurance Exchanges built on Amazon Connect, Lex/Bedrock, and OpenSearch/Kendra. Together these platforms target use cases in eligibility verification, document authentication, benefit integrity, customer engagement, and process automation.

The company sells through a direct enterprise and government sales motion, supported by a consultative discovery and co-innovation model, with distribution channels that include direct field sales, the AWS Marketplace (where IDA is listed as an Enterprise SaaS solution), and partnerships with AWS, Carahsoft (government IT distributor), Tungsten Automation, Box, the TWAIN Working Group, and Infosource. Pricing is subscription-based for SaaS deployments and quote-based for professional services; no public per-seat or tier pricing is disclosed, and revenue is supplemented by implementation, consulting, and ongoing optimization services. Infocap holds HIPAA and FIPS 140-2 compliance and achieved CMMC Level 1 certification in February 2026, with an AWS Lambda Service Delivery Designation planned for Q1 2026; it is an AWS Select Tier Services Partner and AWS Software Path Partner. Primary customer segments are U.S. state Medicaid agencies, federal and DoD healthcare programs (TRICARE, DHA, healthcare.gov, Medicare), State-Based Exchanges, and financial services institutions (mid-size banks and credit unions). Customer concentration is concentrated in the public sector, with validated Medicaid integrations in three states and design intent covering 35+ states currently in modernization cycles. The company is founder-led by CEO Nathaniel Palmer.

Name

Infocap

Legal name

Infocap AI Corp

Website

https://infocap.ai

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Infocap delivers AI-driven intelligent document automation, Medicaid eligibility verification, fraud detection, and customer engagement solutions to U.S. state and federal government healthcare agencies, financial institutions, and regulated enterprises, built natively on AWS serverless infrastructure.

Ownership category

akta.pro rank

Product category

Intelligent Document Automation Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Intelligent document automation
• Government healthcare software
• Medicaid eligibility verification
• Document fraud detection
• Human-centric automation

Headquarters

HQ city

San Clemente

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Enterprise SaaS Subscriptions: Infocap's primary platforms (IDA, MPVaaS, TRUST, EASY) are delivered as cloud-native SaaS solutions. The IDA platform is available as an Enterprise SaaS solution on the AWS Marketplace. Pricing is likely subscription-based given the enterprise SaaS delivery model, though specific tiers are not publicly disclosed.
2. Professional Services: Infocap provides implementation, consulting, and co-innovation services as part of its engagement model. The company offers discovery calls, tailored automation strategy development, implementation, and ongoing optimization/support as part of its service delivery.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Infocap delivers AI-driven, human-centric automation platforms built entirely on AWS serverless infrastructure. Its core Intelligent Document Automation (IDA) platform handles end-to-end document capture, classification, workflow automation, and compliance, augmented by specialized government healthcare products: MPVaaS for Medicaid eligibility verification, TRUST for AI-powered document fraud detection, EASY for State Health Insurance Exchange customer support, and a Benefit Integrity Platform. Offerings target U.S. state Medicaid agencies, federal/DoD healthcare programs, banks, and credit unions.

Product overview

Infocap offers a unified platform portfolio of intelligent automation solutions centered on its core Intelligent Document Automation (IDA) platform, augmented by three specialized government healthcare products (MPVaaS, TRUST, and EASY) launched in February 2026. The architecture spans document processing, eligibility verification, fraud detection, and customer engagement—all built on AWS serverless infrastructure with a human-centric automation approach that augments rather than replaces human workers.

Differentiator

Problem solved

Functional benefit

Brands

• MPVaaS (Medicaid Pre-Verification as a Service): Cloud-native serverless platform for real-time Medicaid eligibility verification with FDSH integration
• TRUST (Tamper Recognition Using Smart Technology)
• EASY (Eligibility. Assistance. Service. You're Covered.)
• IDA (Intelligent Document Automation)

Products and services

• Intelligent Document Automation (IDA)

Quantifiable outcome

• 80–90% reduction in eligibility verification time; from 5–10 business days to 2–4 hours
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability11 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CarahsoftcoreChannel Partner/ Reseller/ Distributor · 30 January 2026Infocap co-hosts events with Carahsoft, a leading government IT solutions distributor and AWS distributor. The 'Operational Excellence in Government Records' event (Jan 30, 2026) is hosted by Tungsten Automation, Box, and Carahsoft, with Infocap as a featured participant. Carahsoft serves as a key channel partner for reaching government customers.
• Amazon Web Services (AWS)coreTechnology or IntegrationInfocap is an AWS Select Tier Services Partner and AWS Software Path Partner. All of Infocap's platforms (IDA, MPVaaS, TRUST, EASY) are built on AWS infrastructure using AWS Lambda, Amazon Bedrock, Textract, Rekognition, S3, Step Functions, EventBridge, API Gateway, RDS, and other AWS services. The IDA platform is available as an Enterprise SaaS solution on the AWS Marketplace. AWS provides the foundational cloud infrastructure, AI/ML services, and go-to-market channel through the AWS partner ecosystem.
• TWAIN Working GroupminorStrategic or Co-development PartnerInfocap partners with the TWAIN Working Group to drive open standards for document automation. This partnership supports interoperability and standards-based document capture and processing across the industry.
• Crickets ContinuumminorStrategic or Co-development PartnerInfocap partners with Crickets Continuum as part of its document automation ecosystem, working together on open standards initiatives for document scanning and processing.
• Digital Business Institute at Boston University Questrom School of BusinessminorStrategic or Co-development PartnerReferenced in the 'Transforming Financial Services' webinar as a partner for educational content and research, with Nathaniel Palmer mentioning the institute in the context of AI and automation education.
• InfosourceminorGTM or Marketing PartnerInfosource co-produced the 'Transforming Financial Services' webinar with Infocap, serving as a marketing and content partnership in the financial services sector.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tungsten Automation (formerly Kofax): Document automation and capture platform with strong presence in government, healthcare, and financial services - even co-marketing with Infocap via the Carahsoft/Tungsten events. Overlaps directly with Infocap's IDA and Benefit Integrity Platform offerings.
• Automation Anywhere: Cloud-native intelligent automation platform offering document processing, AI, and process automation targeting government and regulated industries. Competes with Infocap's IDA on AI-driven document and process automation use cases.
• UiPath: Enterprise intelligent automation and IDP platform widely used in regulated industries including government healthcare and financial services. Directly competes with Infocap's IDA on document processing, OCR, and workflow automation, with overlapping healthcare/government customers.
• ABBYY: Long-established OCR and intelligent document processing vendor used across document-intensive government and financial workflows. Competes head-to-head with Infocap IDA on capture, classification, and data extraction within the same regulated-buyer segment.
• Gainwell Technologies: Government healthcare technology provider operating state Medicaid Management Information Systems (MMIS) and modernizing eligibility and benefits platforms. Direct competitor with Infocap's MPVaaS for state Medicaid modernization, with overlapping buyer relationships in 35+ states.

Emerging players

• Hyperscience: AI-native document processing and IDP vendor targeting insurance, government, and financial services with machine-learning OCR and classification. Competes with Infocap's IDA on automated document understanding and downstream workflow automation.
• Rossum: Cloud-native AI document processing platform widely adopted in document-heavy enterprise workflows. Competes with Infocap's IDA on AI-driven extraction, validation, and integration into back-office automation pipelines.

Broad incumbents

• Pegasystems (Pega): Long-standing BPM/iBPMS and process automation incumbent with deep public sector and financial services footprint. Directly relevant given Infocap's positioning around intelligent BPM and process automation suites, with overlapping government healthcare buyer bases.
• Maximus: Large government services and technology integrator operating many Medicaid and federal benefit programs (including eligibility and customer support). Direct competitor with Infocap's MPVaaS and EASY platforms in state Medicaid modernization contracts and citizen engagement services.
• Microsoft Power Automate / AI Builder: Hyperscaler platform offering low-code process automation, OCR, and document AI tightly integrated with Microsoft 365 and Azure. Competes with Infocap's IDA on low-code intelligent document and process automation in government and regulated enterprises.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/infocapnet
• Facebookfacebook.com/infocapai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocap