Therapy Connect
Therapy Connect is an Australian online allied health provider delivering speech therapy, occupational therapy, dietetics, physiotherapy, psychology and Positive Behaviour Support via telehealth to NDIS participants, Medicare clients, private-pay families, and schools nationwide.
- Company typePrivate
- Founded2015
- HeadquartersSurry Hills, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Therapy Connect does
Therapy Connect is an Australian telehealth provider of allied health services, headquartered in Surry Hills and operating nationwide across all states and territories. The company delivers six core therapy disciplines — speech therapy, occupational therapy, dietetics, physiotherapy, psychology, and Positive Behaviour Support — plus NDIS assessments and the Circle of Security parenting program, entirely online via video conferencing (Zoom) with optional SMS reminders. Its core technology is a telehealth platform that enables clients to be matched with the most appropriate therapist for their needs regardless of geographic location, supported by research partnerships with the University of Sydney and the University of Queensland that have produced peer-reviewed publications and contributed to national online therapy guidelines.
The company's business model is built on three funding streams: NDIS-funded services (the primary channel, with pricing aligned to the NDIS Price Guide under categories such as Capacity Building – Improved Daily Living), Medicare-funded mental health care plans, and private-pay services priced at A$198 per hour for most therapies and A$225 per hour for psychology. Primary customers are NDIS participants across Australia, including in rural, remote and Torres Strait island locations, with secondary segments comprising Medicare clients, private-pay families, schools, and children with autism and developmental delays. The go-to-market is a self-serve/PLG motion with registration via the company website, an initial clinical service appointment with a senior clinician, and ongoing video-conference therapy sessions, supported by content marketing, organic social media (Facebook, Instagram, LinkedIn), email newsletters, and referrer resources for healthcare professionals and support coordinators. The company is privately held with no disclosed external funding, is registered with the NDIS in every Australian jurisdiction, and is operationally affiliated with Humanity Health Group.
Therapy Connect firmographics
Firmographics- Name
- Therapy Connect
- Legal name
- Therapy Connect
- Website
- https://therapyconnect.com.au
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Therapy Connect is an Australian online allied health provider delivering speech therapy, occupational therapy, dietetics, physiotherapy, psychology and Positive Behaviour Support via telehealth to NDIS participants, Medicare clients, private-pay families, and schools nationwide.
- Ownership category
- akta.pro rank
Therapy Connect industry classification
Industry- Product category
- Telehealth Allied Health Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)
- akta.pro secondary industries
- General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA), Related Therapy Services (Speech, Occupational, Physical, Feeding) (EDAJAKAD), Autism Parent/Caregiver Education & Training (School-Linked) (EDAKAKAJ)
Keywords
Where Therapy Connect is headquartered
LocationHeadquarters
- HQ city
- Surry Hills
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Therapy Connect business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- NDIS Funded Services: Allied health services fully funded through the NDIS for eligible clients, including speech therapy, occupational therapy, dietetics, physiotherapy, psychology, and positive behaviour support under various NDIS funding categories.
- Medicare Funded Services: Medicare-funded mental health care plans accepted for online allied health therapy delivery with some exceptions.
- Private Pay Services: Private funding at $198 per hour for all therapies except psychology at $225 per hour. Fees are determined by therapy type, funding source, and regional location for NDIS clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Private Pay - All therapies (except Psychology) |
| Unit Pricing | Pay-as-you-go | Private Pay - Psychology |
| Subscription | Annual | NDIS Funded Services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Therapy Connect product offering
Product offeringCore offering
Therapy Connect is an online allied health therapy provider delivering Speech Therapy, Occupational Therapy, Dietetics, Physiotherapy, Psychology, Positive Behaviour Support, NDIS Assessments, and the Circle of Security parenting program to clients across Australia via Zoom-based telehealth. Services can be funded through NDIS, Medicare, or private payment, and clients are matched with therapists anywhere in the country regardless of postcode.
Product overview
Therapy Connect is an online therapy and allied health services provider offering a unified telehealth platform. The service portfolio includes six core therapy disciplines—Speech Therapy, Occupational Therapy, Dietetics, Physiotherapy, Psychology, and Positive Behaviour Support—plus NDIS Assessments and Circle of Security. All services are delivered 100% online via video conferencing, enabling clients nationwide to access therapy without travel. Services can be funded through NDIS, Medicare, or private payment. The company is registered with the NDIS in all Australian states and territories and delivers services via Zoom video conferencing with optional SMS reminders.
Differentiator
Problem solved
Functional benefit
Products and services
- Speech Therapy
Quantifiable outcome
- Online therapy is clinically proven to be as effective as face-to-face therapy (per WHO research)
Companies that use Therapy Connect
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles1 record
Therapy Connect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Therapy Connect partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- University of SydneycoreResearch partnership for developing and validating online therapy approaches. Therapy Connect partnered with University of Sydney for a research project titled 'Delivering quality allied health services to children with complex disabilities' which has been published in the Journal of Developmental and Physical Disabilities.
- University of QueenslandcoreResearch partnership contributing to evidence-based online therapy guidelines. The company helped write guidelines for online therapy in collaboration with universities including University of Queensland.
- Humanity Health GroupminorAffiliated health group organisation, appearing as part of the Therapy Connect corporate structure in footer branding.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Therapy Connect competitors and assessment
Company assessmentBroad incumbents
- MedHealth: Large Australian provider of allied health, rehabilitation, and NDIS-related services across occupational therapy, speech pathology, psychology, and workplace health. Overlaps with Therapy Connect's allied health and NDIS focus but operates at much broader scale.
- Konekt: Australian workforce health and rehabilitation provider delivering allied health, occupational rehabilitation, and injury management services. Comparable in OT/PT/rehab delivery and NDIS-aligned populations but with an employment-focused orientation.
- Procare: Australian allied health and disability services group offering OT, speech pathology, physiotherapy, and behaviour support with NDIS accreditation. Comparable as a multi-disciplinary NDIS provider, though larger and more diversified geographically.
Others
- Humanity Health Group: Australian allied health portfolio referenced in Therapy Connect's footer branding. Listed as 'others' given the unclear corporate relationship but adjacent in NDIS-aligned therapy services.
Direct peers
- Better Rehab: Australian allied health provider offering OT, speech pathology, physiotherapy, and psychology with a national footprint including telehealth. Competes with Therapy Connect for NDIS participants across multiple therapy disciplines.
- Aspire Early Intervention: Australian NDIS-registered provider delivering speech, OT, and early intervention therapy, including online options. Directly comparable in NDIS-aligned multi-disciplinary paediatric therapy delivery.
- Umbo: Australian online allied health provider delivering speech pathology, occupational therapy, and psychology via telehealth to rural and remote clients. Directly competes with Therapy Connect in the same NDIS-funded telehealth therapy category.
- Telespeech: Australian online speech pathology provider servicing NDIS clients and schools via telehealth. Highly comparable subset of Therapy Connect's offering, particularly online speech therapy for NDIS participants.
Regional players
- Bounce Rehab: Australian paediatric and adult allied health provider offering speech therapy, OT, and psychology. Comparable in therapy disciplines and NDIS funding alignment though primarily clinic-based rather than telehealth-native.
- Co-Health: Victorian community health provider delivering allied health, mental health, and disability support services. Compares to Therapy Connect's therapy disciplines with a community-health (rather than telehealth-native) delivery model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Therapy Connect social profiles
Digital presenceTherapy Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Therapy Connect leadership team
Management profileNumber of profiles
Profiles1 record
Therapy Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Therapy Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Therapy Connect
What does Therapy Connect do?
Therapy Connect is an online allied health therapy provider delivering Speech Therapy, Occupational Therapy, Dietetics, Physiotherapy, Psychology, Positive Behaviour Support, NDIS Assessments, and the Circle of Security parenting program to clients across Australia via Zoom-based telehealth. Services can be funded through NDIS, Medicare, or private payment, and clients are matched with therapists anywhere in the country regardless of postcode.
Is Therapy Connect a public or private company?
Therapy Connect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Therapy Connect founded?
Therapy Connect was founded in 2015. It employs 101 to 250 people.
Where is Therapy Connect based?
Therapy Connect is headquartered in Surry Hills, Australia, in the Oceania region.
How does Therapy Connect make money?
Three revenue lines are on record. NDIS Funded Services are the primary driver. The others are medicare Funded Services and private Pay Services.
Who are Therapy Connect's main competitors?
Broad incumbents on record are MedHealth, Konekt and Procare. Humanity Health Group is listed as an others. Direct peers are Better Rehab, Aspire Early Intervention, Umbo and Telespeech. Regional players are Bounce Rehab and Co-Health.
Does Therapy Connect have an API?
No public API is recorded for Therapy Connect.
What industry is Therapy Connect in?
Therapy Connect's product category is Telehealth Allied Health Services. Its primary akta.pro industry code is HLAFABAB, Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers, with a secondary code of HLALAEAA, General Mental Health Therapy Platforms (Talk Therapy). Its NAICS code is 621340 and its SIC code is 8000.