Business Solutions Center

What Business Solutions Center does

Business Solutions Center (Центр Бизнес Решений, legal entity ООО Центр Бизнес Решений) is a Belarus-based limited liability company founded in 2009, headquartered at ul. L. Karastoyanovoi 32 in Minsk. The firm operates at the intersection of management consulting and Bitrix24 CRM implementation, positioning itself as a single partner that delivers both strategic diagnostics and technical deployment rather than separating the two across contractors. Its service portfolio spans four core offerings — management consulting (from 350 BYN per hourly session), basic Bitrix24 implementation (from 2,470 BYN), business process automation (from 1,500 BYN per process), and dashboards/BI analytics with three months of post-launch support — delivered alongside resale of Bitrix24 cloud and box licenses (cloud from 758 BYN/year, box from 3,700 BYN) and 1С-Битрикс: Управление сайтом CMS (from 210 BYN). The company holds Bitrix24 Gold Partner status with five official competencies (CRM, Business Processes, 1C Integration, Internet Store+CRM, Box Version) and is an Aspro verified partner, with supporting alliances to hoster.by and A1 (Belarus) for hosting and telephony integrations.

The underlying technology stack is built entirely around the Bitrix24 platform — both cloud and self-hosted (box) deployments — extended through native integrations with 1C enterprise systems, email, instant messengers, social networks (VKontakte, Odnoklassniki), SMS services, Google Analytics, Yandex.Metrica, Google Ads, and Yandex.Direct. The 2024 release of Bitrix24's M1 mobile messenger with CoPilot generative AI adds text generation, translation, and AI-assisted task creation on top of the existing CRM, automation, and BI surface. Over 15 years of operation, the company has executed 250+ Bitrix24 implementations and 500+ consulting sessions for a client roster that includes Burger King, TEZ TOUR, Samsung, Beltelecom, Belgosstrakh, iTransition, Evroopt, Allyutekh, bePaid, A1QA, and praca.by.

The business model combines professional-services revenue (consulting sessions and implementation projects billed in Belarusian rubles) with subscription/recurring revenue from Bitrix24 license resale. Distribution is direct — through the company website (cbr.by), phone/WhatsApp outreach, in-person diagnostic sessions in Minsk, and remote Zoom sessions across Belarus — supplemented by inbound referrals from the Bitrix24 partner network. The company operates exclusively in Belarus, with no disclosed international expansion. Revenue is not publicly disclosed; the firm is privately held with no institutional investors, M&A activity, or leadership transitions in the available record.

Name

Business Solutions Center

Legal name

ООО Центр Бизнес Решений

Website

https://cbr.by

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Business Solutions Center is a Belarus-based Bitrix24 Gold Partner that combines management consulting with technical CRM implementation, business process automation, and BI analytics for SMBs and enterprises across Belarus, serving clients such as Burger King, TEZ TOUR, Samsung, and Beltelecom.

Ownership category

akta.pro rank

Product category

CRM Implementation and Business Process Automation Consulting

NAICS

Management Consulting Services (54161), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

Keywords

• CRM implementation services
• Business process automation
• Management consulting
• Bitrix24 partner services
• Workflow automation consulting

Headquarters

HQ city

Minsk

HQ country

Belarus

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Bitrix24 Implementation Services: Fees charged for full CRM setup, configuration, and deployment of Bitrix24 for business clients. Includes basic implementation starting from 2,470 BYN, with ongoing customization and automation services priced from 1,500 BYN per process.
2. Management Consulting Sessions: Hourly management consulting sessions priced from 350 BYN per session. Includes business diagnostics, strategy development, process optimization, and KPI/motivation system design.
3. Bitrix24 License Resale: Resale of Bitrix24 cloud and box licenses as an official partner. Cloud licenses from 758 BYN/year; box licenses from 3,700 BYN (Internet Shop+CRM, 12 users). Also resells 1С-Битрикс: Управление сайтом (CMS) from 210 BYN.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Business Solutions Center delivers management consulting and end-to-end Bitrix24 implementation services for Belarusian businesses, covering CRM configuration, business process automation, and dashboards/BI analytics. As a certified Bitrix24 Gold Partner, it also resells Bitrix24 cloud and on-premise (box) licenses and 1C-Bitrix: Site Management CMS, bundling strategic advisory with technical deployment under a single contract.

Product overview

Business Solutions Center (Центр Бизнес Решений) is a Bitrix24 Gold Partner offering a portfolio of services built around the Bitrix24 platform alongside resale of Bitrix24 and 1C-Bitrix software products. The core offering is a combination of consulting and technical implementation services: management consulting (process diagnostics, strategy, KPIs), basic Bitrix24 implementation (CRM setup, training, support), dashboards and BI analytics (cross-channel analytics, dashboards), and business process automation (approvals, notifications, document generation). These services are delivered using two product lines — the cloud Bitrix24 and the box (self-hosted) Bitrix24 — sold as CRM systems, supplemented by 1С-Битрикс: Управление сайтом as a CMS for websites and online stores. The company is a certified Bitrix24 partner with Gold status and competencies in CRM, Business Processes, Box Version, Internet Store + CRM, and 1C Integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Management Consulting (Управленческий консалтинг) Diagnostic and strategic consulting services identifying business bottlenecks, formalizing and optimizing business processes, developing KPIs and motivation systems, and producing technical specifications for Bitrix24 automation. Priced from 350 BYN per hourly session.
• Basic Bitrix24 Implementation (Базовое внедрение Битрикс24) Turnkey Bitrix24 CRM setup covering express diagnostics, plan selection (cloud or box), full system configuration (company structure, access rights, pipelines, lead/contact/deal cards, catalogs, email and messenger integration, open lines, website widget), CRM analytics, team training with video screencasts, and post-launch technical support. From 2,470 BYN, Bitrix24 license purchased separately.
• Dashboards and BI Analytics (Дашборды и BI-аналитика) Setup of Bitrix24 dashboards, CRM analytics, cross-channel analytics linking ad spend to sales, BI constructor for custom reports, UTM-tag-based traffic source tracking, call tracking, and integration with Google Ads, Yandex.Direct, Google Analytics, and Yandex.Metrica. Includes 3 months of post-launch support. From 1,500 BYN, duration 2–4 weeks.
• Business Process Automation (Автоматизация бизнес-процессов) Automation of repeating business processes in Bitrix24, including approvals (contracts, invoices, vacation, business trips, purchases), automatic reminders and notifications, client task automation, and document generation. Only certified Bitrix24 managers and developers are assigned to automation projects. From 1,500 BYN per process, 3–10 working days per process.
• Bitrix24 Box (Коробочный Битрикс24) Self-hosted Bitrix24 installed on the customer's own server with custom business logic, interface, and integrations. Includes internal communications, HR management, project management, CRM, sales automation, and marketing tools. Available in tariffs from 12 to 1,000 users. From 3,700 BYN with annual renewal at 25% of license price.
• Bitrix24 Cloud (Облачный Битрикс24) Cloud-hosted Bitrix24 CRM with all tools for organizing company work, accessible immediately without server setup. Monthly or annual subscription. From 758 BYN per year, with 20% discount on annual vs monthly billing.
• 1C-Bitrix: Site Management (1С-Битрикс: Управление сайтом) Professional website and web project management platform for building and managing websites and online stores of any scale. Starts from any edition and scales as the project grows. From 210 BYN.

Quantifiable outcome

• 250+ successful Bitrix24 implementations in Belarus
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability6 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• 1C-Битрикс (1C-Bitrix)coreTechnology or IntegrationAs an official Gold Partner of 1C-Bitrix, the company resells and implements the full range of Bitrix24 products (cloud and box versions) and 1С-Битрикс: Управление сайтом (CMS). The partnership provides access to official licensing, partner support, and certification programs.
• Битрикс24 (Bitrix24)coreTechnology or IntegrationAs a Gold Partner of Bitrix24, the company holds five official competencies (CRM, Business Processes, 1C Integration, Internet Store+CRM, Box Version) and participates in Bitrix24 partner programs. The partnership drives client referrals and access to enterprise-level deployments.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Aspro: CBR's verified partner that develops ready-made website templates on the 1C-Bitrix platform. Functionally adjacent (CBR resells Aspro templates to clients) rather than competitive, but occupies the same ecosystem and could disintermediate CBR on certain website-build deals.

Emerging players

• RegionSoft: Russian CRM vendor with its own implementation partner network. Targets the same SMB-and-mid-market CRM buyer in the CIS that CBR addresses with Bitrix24.
• Elma: Russian-developed BPM/CRM suite sold through regional implementation partners. Overlaps with CBR's automation and CRM implementation services, especially for clients standardizing on Russian-language platforms.

Direct peers

• Creatio (Terrasoft): A CRM and low-code BPM platform with a strong partner network across the CIS and Eastern Europe. Competes for the same mid-market Bitrix24 buyer considering an alternative CRM/BPM stack.
• 1C Franchise Partners (generic local 1C:Franchisee): Certified 1C franchise integrators across Belarus and the CIS that implement 1C:Enterprise and adjacent CRM/BPM solutions. Compete directly with CBR for the same Russian-language ERP/CRM wallet at Belarusian SMBs.

Broad incumbents

• HubSpot Solutions Partners: A global network of agencies and consultancies that implement HubSpot CRM and marketing automation. Competes with CBR for inbound-led SMB CRM buyers who prefer Western SaaS over Bitrix24.
• Softline: A large CIS-headquartered IT services and software reseller with Bitrix24 partnership and broader enterprise software portfolio. Competes with CBR for mid-market and enterprise CRM/BPM implementation deals across the region.
• 1C-Bitrix (Bitrix24): The vendor whose products CBR resells and implements. As the platform owner, Bitrix24 competes for direct enterprise sales and sets partner economics, making it both the firm's biggest enabler and its most strategically important counterpart.
• Salesforce Consulting Partners (e.g., Slalom, Accenture): Global SI ecosystem around Salesforce, competing for enterprise CRM transformation budgets. Less relevant in the local Belarus SMB segment but increasingly relevant as multinational clients in Belarus standardize on Salesforce.

Regional players

• Renuo / Renue (IT integrator): Russian IT services group with consulting and 1C-Bitrix/Bitrix24 implementation capabilities. Comparable service mix (consulting + implementation) aimed at the same SMB-and-mid-market CIS customer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cbr_by
• Facebookfacebook.com/CBR.BY
• LinkedInlinkedin.com/company/cbr-by

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Business Solutions Center